Bright Energy Is Now Closed: Find Out More

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Bright Energy ceased trading on the 26 January 2022. All customers were transferred to the Supplier of Last Resort - Electric Ireland as managed by the CRU. If you're still curious about the company, here's our guide with all of Bright Energy's old contact details, rates, and tariffs


Bright Energy has ceased trading All customers were transferred to Electric Ireland on January 26th, 2022. Any Bright Energy customer needs to contact Electric Ireland for further information or you can call our free energy advisors here at Selectra to help you find a new tariff.

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About Bright Energy

Having launched in July 2020, Bright Energy was Ireland’s newest electricity supplier. Its mission was to “bring renewable power to the people with affordable energy that's fair for all.” It hoped to simplify the energy market by using technology to make it easier for consumers to buy electricity.

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Who Owns Bright Energy?

Bright Energy was founded by Ciaran and Stephen Devin in partnership with the Maxol Group.

Why Did Bright Energy Fold?

In 2021, Irish consumers received over 36 different price increases from the 14 suppliers in the State. Rising global wholesale prices for electricity are making it very difficult for energy providers to make ends meet in these conditions. Prices are over 200% higher than when the company started in 2020.

Bright had been preparing the move since December of 2021 when it was in talks with a potential buyer. It seems these talks have failed and Bright management simply decided it was time to pack up.

What Happened To Bright Energy Customers?

The CRU applied its ‘supplier of last resort’ procedures and transferred all Bright Energy customers to Electric Ireland.

We look at many common questions we have received regarding this transfer.

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Will My Electricity Get Cut Off?

No! This is why the CRU has this specific measure in place: to ensure no one is left without power when something goes awry.

All Bright Energy customers will not suffer any electricity disruption as their power is now supplied by Electric Ireland.

Should you have a power outage or difficulties with your electricity, you would need to contact Electric Ireland directly to resolve any issues.

How Much Am I Paying for My Electricity Then?

Your tariff with Bright Energy ended when the company collapsed on 26 January 2022.

Electric Ireland is placing all Bright Energy customers on their standard tariff. It is currently priced at 28.12c kWh with a yearly standing charge of €232.83 (for a standard urban 24hr meter). This is usually the most expensive electricity rate but one that provides the most flexibility.

The company is to reach out within the next five business days to all Bright Energy customers.

Do I Have To Accept Electric Ireland’s Offer?

No! Should you not be interested in being an Electric Ireland customer or not impressed by their offers, you are under no obligation to accept.

Under CRU mandate, you will have to remain with them for a minimum of 20 days under their standard tariff. After this 20 day period, February 14th, you will be free to switch providers and compare the market.

I Don’t Want To Be with Electric Ireland. Can I Change Providers?

Yes! However, you will have to wait out the initial 20 day period the CRU has mandated. After which you are free to choose an energy provider of your choice.

Did you know? The CRU recommends you change suppliers every 12 months to get optimal savings on your energy bills.

What Were Bright Energy Electricity Tariffs?

Bright Energy offered just one electricity tariff, the Bright Future Tariff. The supplier said it worked hard to pass on the “true cost of electricity” with this one variable offer. If unit rates changed with the wholesale price of electricity, customers would be informed in advance.

We break down this Bright Future Tariff by meter type in the following sections. Customers that did not pay in advance by direct debit would have to pay a €150 security deposit in order to reduce the risk of bad debt.

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Bright Future Tariff for 24-Hour Meter

In the following table, we break down the rates for the Bright Energy tariff for customers with a standard 24-hour meter. Calculations are based on the average household, which consumes 4,200 kWh of electricity per year.

Bright Future Tariff for 24-Hour Meter
Cost type Urban Rural
Unit rate 28.129c per kWh 28.129c per kWh
Standing charge €232.83 per year €268.85 per year
PSO levy €58.57 per year €58.57 per year
Estimated annual bill €1,473 €1,509

Calculations based on average consumption figures. Last updated: February 2022

Bright Future Tariff for Day/Night Meter

With a day/night meter, customers got a cheaper electricity rate at night in exchange for a more expensive rate during the day.

In the following table, you can find Bright Energy's old rates for a household with a day/night meter. Calculations are based on the average household that consumes 50% of its electricity during the day hours and 50% at night.

Bright Future Tariff for Day/Night Meter
Cost type Urban Rural
Day unit rate 33.692c per kWh 33.692c per kWh
Night unit rate 16.447c per kWh 16.447c per kWh
Standing charge €232.83 per year €268.85 per year
PSO levy €58.57 per year €58.57 per year
Estimated annual bill €1,344 €1,381
Find the Best Offer for Your Home.
Call  (01) 903 6528 
Find the Best Offer for Your Home.
Call  (01) 903 6528 

Calculations based on average consumption figures. Last updated: February 2022

Bright Future Tariff for Smart Meter

Smart energy tariffs are designed to charge more for electricity during peak times (such as dinner time) and less during off-peak periods (such as during the night).

Bright Energy had its own tariff for smart meters. The hours for this tariff were as follows:

  • Day time usage — 8 a.m. to 5 p.m. and 7 p.m. to 11 p.m.
  • Night time usage — 11 p.m. to 8 a.m.
  • Peak time usage — 5 p.m. to 7 p.m.

You can find the old rates for this Bright Energy tariff in the following table.

Bright Future Tariff for Smart Meter
Cost type Urban Rural
Day unit rate 33.692c per kWh 33.692c per kWh
Night unit rate 16.447c per kWh 16.447c per kWh
Peak unit rate 41.859c per kWh 41.859c per kWh
Standing charge €232.83 per year €268.85 per year
PSO levy €58.57 per year €58.57 per year
Estimated annual bill €1,584 €1,621

Calculations based on average consumption figures. Last updated: February 2022

How Did Bright Electricity Prices Compare?

In the following table, you can see how Bright Energy electricity prices compared to the cheapest offers with other electricity suppliers.

Cheapest Electricity Offer per Supplier
Supplier Best offer Price per year
Bright Energy Has stopped trading No longer available
Bord Gáis Energy 10% Discount €2,103.00
Community Power Standard €3,209.75
Ecopower 25% Discount €1,759.42
Electric Ireland 5.5% Discount
€100 Cashback
€1,870.00
Energia 10% Discount €1,608.34
Flogas 20% Discount €1,892.40
Glowpower

Standard

€3,036.55
Iberdrola Has stopped trading No longer available
Panda Power Has stopped trading No longer available
Pinergy Smart Tariff €2,072.46
Prepay Power Time of day tariff €1,959.80
SSE Airtricity 10% Discount
€100 Cashback
€1,964.40
Waterpower Standard €2,616.43
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*Figures are for illustrative purposes only. Calculations based on average consumption figures for an urban home with a 24-hour standard meter. All discounts and cashback have been applied. Last updated: October 2022

Bright Price Changes

Bright announced in May 2021 that it increased its electricity pricing by 18% from 17 June. This put up the average electricity bill by €3 per week.

Prior to this, Bright increased its rates by 10.1% in December 2020. This increase added €1.55 per week to the average electricity bill.

Bright Energy Reviews: What Did Customers Say?

On customer review site Trustpilot, Bright Energy has just 32 reviews. The supplier had an overall rating of 3.9 out of five stars. Review scores can be broken down as follows:

  • Excellent (five stars) — 63%
  • Great (four stars) — 6%
  • Average (three stars) — 3%
  • Poor (two stars) — 16%
  • Bad (one star) — 13%

The majority of customers that left a Bright Energy review gave the supplier a positive score. Even customers that recently switched away from the provider due to increasing prices have praised the company for its high-quality customer service.

“I am sad to be leaving Bright Energy but it is ultimately for the large price increase. They are a company that very much offer a personal touch.… They truly have the right approach to customer service. I will now be locked into a cheaper contract with a new provider for one year but will have no hesitation whatsoever returning to Bright should the financial aspect change.”

Trustpilot review

Bright Energy Login: Access Your Online Account

To log in to your Bright Energy online account, simply follow these easy steps:

  1. Access the Bright Energy homepage.
  2. Click where it says “BRIGHT ACCOUNT” in the top right corner.
  3. Enter the email address associated with your account in the box that says “Type your email”.
  4. Enter the password for your account where it says “Type your password”.
  5. Click the blue button that reads “SIGN IN”.

If you have forgotten the password for your Bright Energy account, you could click where it says “Forgot your password?” You would be prompted to provide your email address. Bright Energy would then send you a link to reset your account password.

Via the online platform, Bright Energy customers could do the following:

  • Make payments
  • Submit meter readings
  • Access energy saving advice
  • View tariff details

In addition to its online platform, Bright Energy also provided a mobile app through which customers could manage their energy accounts.

Bright Energy Fuel Mix: Is It Renewable?

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Bright Energy provided 100% renewable electricity. This renewable energy is sourced from wind, solar, bio and hydropower. Since Bright Energy was a new supplier, its fuel mix still needed be verified by the Commission for Regulation of Utilities (CRU) before it closed.

Other Irish energy suppliers that provide 100% renewable energy include the following:

What Was the Bright Energy Contact Number?

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The Bright Energy contact number is 01 588 1777. Representatives was available Monday to Friday from 8 a.m. to 6 p.m.

In the following table, we have broken down the main contact details for Bright Energy, as well as provided the contact number for ESB Networks (whom you should call if you have a power cut).

Bright Energy Contact Information
Contact Method Contact Detail
Bright Energy customer service number 01 588 1777
ESB Networks contact number (power cuts) 1800 372 999
Bright Energy email address [email protected]

Last updated: October 2021

Bright Energy customers could also contact the supplier through its webchat. To access the webchat, you could go to the Bright Energy homepage and scroll down to the bottom of the page. Under where it said “Bright Account”, click on “Contact us”. Then click on the tab that said “Webchat”.

A box would pop up in the bottom right corner of the screen that said “Welcome to LiveChat”. You had to enter your name and email address in order to start the chat.

The Bright Energy webchat was available Monday through Friday from 8 a.m. to 6 p.m. If the webchat was closed, you could still leave a message by clicking on the green button that said “Leave message”. An energy specialist would get back to you as soon as possible. You would need to provide the following details:

  • Your name
  • Your email address
  • The subject of your query
  • Your message

The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.

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The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.