Panda Power: 2019 Reviews, Rates, Login & Contact
Panda Power logo

Panda Power belongs to the same group as successful recycling company Panda, and was launched in Ireland in 2015. Panda Power’s main selling points are that it is a green electricity supplier and sources energy from renewables such as wind, solar and wave energy.

Initially, Panda Power was an electricity-only provider, and in 2018 entered the gas market. Panda Power’s contribution to the Irish gas and electricity market is quite novel in that it combines waste, gas and electricity services, the first offer of its kind in Ireland.

The Panda Power website makes the bold claim that they can save you up to €560 in one year (saving based on standard rates).

By 2018 year-end the CRU (Commission for Regulation of Utilities) put Panda Power’s electricity market share at 2.3%, up from 1.5% in 2017, with no reports available yet on their gas market share to date.

Part of the Beauparc Utilities Group, Panda Power put their customer base at 30,000 in 2018 and are hoping to reach 70,000 in 2019.


Panda Power reviews

A man scratching his head looking at three piles of documents

As a relatively new company, reviews are thin on the ground for Panda Power. The only reviews currently available for Panda Power are filed under their Dublin address, where they have a rating of 2.2 out of 5 stars from Google Reviews.

Panda Power negative reviews

Panda Power’s customers have expressed dissatisfaction with their handling of Direct Debit billing, as well as being unimpressed with their customer service.

Reviews have also covered customers’ unhappiness with signing up for a tariff, only for it be increased by a large amount a few months later. We would imagine this was due to a series of price hikes that energy suppliers were obliged to enforce in 2018 due to escalating energy costs.

Keep in mind that there are two types of energy tariffs, fixed and variable. With fixed tariffs you are locked into paying a certain standard rate for the duration of the contract. With variable tariffs, unit rates can go up and down.

Unfortunately, in Ireland, due to instability in the energy market and our dependence on importing large amounts of gas and electricity, the tendency is for variable tariffs to go up at least once, if not several times a year.

Panda Power positive reviews

Those customers who reported being satisfied with Panda Power said that they were easy to deal with and that they were also happy with their competitive renewable energy pricing.

It also seems really handy to be able to deal with a single supplier for all your energy, refuse, and recycling needs. The sign-up process was also commented on as being incredibly quick.


Panda Power rates & tariffs

Panda Power doesn’t notify you when your contract is up, at which point you could automatically be switched to the standard tariff and end up paying more, so do have a look round at other available offers. Make sure to call Panda Power before your contract is up to negotiate a discounted renewal contract, and then compare their offer to other providers' packages.

All Panda Power contracts have a 12 month duration and bills can be paid either online, by Direct Debit, or at any Postpoint. Partial bill payment is also possible, to help you budget more easily.

At Selectra we’ve done the number crunching for you, and below you’ll find Panda Power’s standard rates. We found the cheapest tariff is the dual-fuel discount bundle with savings of up to €475. Below is an example of how much it could cost you.

Note that if you are already with Panda for waste management, you should opt for the Triple Discount Utility Savings Bundle and you’ll score a massive 28% off your waste bills as well.

Electricity rates

Tariff

Unit Price

Day Unit Price

Night Unit Price

Standing Charge

PSO

Yearly Average

Cheapest Offer?

Yearly Average with Discount

Urban 24hr

22.67

   

€175.28

€47.34

€1174.76

Dual Fuel Discount Bundle

€908.48

Rural 24hr

22.67c

   

€214.12

€47.34

€1213.6

Dual Fuel Discount Bundle

€947.28

Urban Day/Night

 

22.67c

11.83c

€213.13

€47.34

€984.97

Dual Fuel Discount Bundle

€808.36

Rural Day/Night

 

22.67

11.83c

€277.21

€47.34

€1049.05

Dual Fuel Discount Bundle

€872.44

Gas rates

Gas

Panda Power

Unit Rate

6.78c

Standing Charge

€103.40

Carbon Tax kWh

0.42c

PAYG Service Charge

 

Yearly Average Bill

€895.40

Best Discount

Dual Fuel Discount Bundle

Discounted Yearly Bill

€686.40

Last Updated: September 2019

Panda Power Bundles

If you’d like to take a look and see how the different bundles Panda Power offer stack up, we have all the information below. For comparison purposes, the EAB (Estimated Annual Bill) is calculated on an Urban 24-hour tariff and all final prices include VAT.

Panda Power Dual Fuel Discount Bundle

Contract duration

12 months

Electricity discount

28%

Gas Discount

28%

EAB

€1594.88

With some of the most generous gas and electricity discounts we’ve seen, Panda Power’s Dual Fuel Discount Bundle is our top pick of their tariffs. To avail of the tariff you must be a new customer and sign up to Direct Debit.

Panda Power Dual Fuel Cashback Bundle

Contract duration

12 months

Electricity discount

10%

Gas Discount

10%

EAB

€1700.37 (after €200 cashback)

While still a good offer, and €200 cashback certainly sounds very enticing, we’re not really sure why anyone would opt for the dual-fuel cashback bundle. Even with additional discounts of 10% off gas and electricity, the Dual Fuel Discount Bundle still easily beats it regarding savings.

Panda Power Electricity Discount Bundle

Contract duration

12 months

Electricity discount

25%

Gas Discount

N/A

EAB

€936.72

With 3% less of an electricity discount than the Dual Fuel Bundle, the Electricity Discount Bundle is still a good offer for customers who only need electricity.

If you have both electricity and gas are looking to park your gas with another provider who you think is cheaper, we recommend you run the numbers and check whether the Dual Fuel Discount Bundle might give you more bang for your buck.

Panda Power Electricity Cashback Bundle

Contract duration

12 months

Electricity discount

8.5%

Gas Discount

N/A

EAB

€993.89 (after €100 cashback)

As with the Dual Fuel Cashback Bundle, the Electricity Cashback Bundle is not as enticing as the Electricity Discount Bundle, given that it comes in at over €55 more expensive.

Panda Power Gas Discount Bundle

Contract duration

12 months

Electricity discount

N/A

Gas Discount

10%

EAB

€820.82

Gas-only tariffs are a relatively new offering to Panda Power’s portfolio, having been brought in during March 2019. While still cheaper than a standard gas tariff, everyone needs electricity and we would suggest comparing the Dual Fuel Discount Bundle against your Estimated Annual Bills by splitting suppliers.

Panda Power Triple Savings Utility Bundle

Contract duration

12 months

Electricity discount

28%

Gas Discount

28%

EAB

€1594.88

While at first glance, the Panda Power Triple Savings Utility Bundle appears to offer the same great savings as the Dual Fuel Discount Bundle, the keyword here is “triple”. Not only do you get 28% off your electricity and gas unit rates, if you’re an existing Panda customer, you’ll also get 28% off your waste bills.

Panda Power Utility Savings Bundle

Contract duration

12 months

Electricity discount

28%

Gas Discount

N/A

EAB

€908.48

The Utility Savings Bundle combines an improved upon Electricity Discount Bundle - with this bundle you’ll get 28% off your electricity unit rate instead of 25% - with 28% off your waste management services with Panda.

Exit Fees

Panda Power charges a €50 exit fee per fuel if you wish to cancel your contract after the 14-day cooling-off period, which is in line with what other Irish energy providers charge.

Does Panda Power offer PAYG?

A meter with a card being inserted, piles of coins, and a smartphone

Similar to other smaller energy suppliers, Panda Power does not provide PAYG facilities to the general public except in genuine cases of financial hardship, and for customers with energy payment arrears.

PAYG is sometimes unsuitable for Vulnerable and Critical Care customers as it violates government-mandated protection for consumers in these categories (such as energy suppliers being unable to disconnect them during the harsh winter months). If you think you might qualify for or need, a PAYG meter, give Panda Power a ring and check.


How can I switch to Panda Power?

Switching to Panda Power is relatively easy and can be done online or by calling. You'll need to have your MPRN number for electricity and/or your GPRN number for gas, your bank details (if you’re going to set up a Direct Debit), and your current meter reading.

What are MPRN and GPRN numbers?An MPRN number is a Meter Point Reference Number and a GPRN is a Gas Point Reference Number. You can find them on any previous bills, or by calling ESB Networks for your MPRN, and Gas Networks Ireland for your GPRN.

Before you switch to any new provider, you can examine each provider in depth on our provider’s webpage, or compare energy supplier’s best offers.


Panda Power login

Panda Power’s online offering, My Panda Power, is a basic and straightforward portal where you can pay your bill or submit meter readings. You can also submit meter readings and pay bills without registering, which is a great option for when you’re in a rush.

There is currently no App available for Panda Power but we hope they add one in the future. Energy apps are much more comfortable for mobile phone users, letting them manage their account and submit meter readings on the go.

My Panda Power login screenshot
source: My Panda Power

To register and be able to use Panda Power’s Login page, simply head to the main panda power page. Then click on “My Panda Power” in the upper-righthand corner. The page should look similar to the image above.

Then click on the “Register Here” letters in green, directly under the sign-in button. You’ll then need to enter your Account ID, followed by personal contact details.

Your Account ID should be on any bill you have received from Panda Power, or in your welcome pack. If you have trouble finding it or are having other issues with trying to register for a My Panda Power account, then get in touch with Panda Power customer service.


Panda Power fuel mix

Panda Power provides a 100% renewably sourced electricity fuel mix, one of only four energy providers in Ireland to do so. The other 100% renewable energy providers are Go Power, Just Energy Ltd, and Energia. Go Power exclusively supplies industrial and commercial customers.

The most recent information available on the fuel mix used by Panda Power is from 2017 and we've provided it in the chart you can see below.

Panda Power is part of the Beauparc Utility Group, which deal in renewable energy, waste management and recycling. An interesting tidbit about Beauparc is that they also own Bioverda, a company which generates electricity through extracting methane gas at landfills. Other sources for Panda Power's renewable energy are wind, solar, biogas, and wave energy.


Contact Panda Power

Panda Power's sales and customer service teams can be contacted in whichever way is more convenient for you. You can get in touch with them by telephone, email or by post.

blue telephone

Panda Power Contact Number
Please check with your provider if you don't know how much a call will cost.
1890 686 868
*Monday to Friday: 9am-5.30pm

Send a letter to...

Panda Power, Ballymount Road Upper, Ballymount, Dublin 24.

Send an email to...

switch@pandapower.ie
customercare@pandapower.ie

Social Media

Panda Power Facebook  Panda Power Twitter
 
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Guide to Panda Power: 2019 Reviews, Rates, Login & Contact