Are you looking for Panda Power’s latest electricity and gas rates? Trying to contact customer care, submit a meter reading or access your account? Learn everything there is to know about this energy provider in our comprehensive review of Panda Power.

Panda Power Synopsis
Fuel types: Electricity, Gas & Dual Fuel  100% renewable energy
Electricity sources: Renewables   Expensive energy prices
Customers: 65,000 total  Below average customer reviews

Who is Panda Power?

Panda Power launched in 2015 as an electricity-only provider. In February 2018, the supplier began supplying gas and dual-fuel plans as well. Panda Power provides 100% renewable electricity from wind, solar, and wave energy.

It now has around 65,000 energy customers across Ireland. According to the latest information from the Commission for Regulation of Utilities (CRU), at the end of 2019, the supplier has 2.4% of the domestic electricity market share and 1.4% of the domestic gas market share in Ireland.

For information on what Panda Power customers actually think of their energy supplier, check out our Panda Power reviews page.

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Who owns Panda Power?

Panda Power's parent company is the successful recycling company Panda, part of the Beauparc Utility Group, whose businesses include Panda, Greenstar, WSR, A1 Skips, New Earth Solutions, OZO, Mahons, Spanners, and Bioverda. In early June 2021, Australian company Macquarie agreed to acquire Beauparc from founder Eamon Waters and Blackstone Tactical Opportunities Fund.

Panda Power Rates

Panda Power has a range of different tariffs available for new customers. To help you find the best deals, we've outlined the various Panda Power rates below in the following order:

  • Electricity rates and offers
  • Gas rates and offers
  • Dual fuel offers
  • Panda Power Waste offers
  • Panda Power rates compared to other energy providers

Panda Power Electricity Rates

In addition to its standard electricity unit rate, Panda Power also offers a discounted unit rate of 28% off. You'll find the Panda Power electricity unit rates in the following table according to meter type. All rates include VAT.

Panda Power Electricity Rates per kWh
Meter Type Standard 28% Discount
24 Hour 28.80c/kWh 20.73c/kWh
Day 31.01c/kWh 22.32c/kWh
Night 15.03c/kWh 10.83c/kWh

Last updated: October 2021

In addition to paying for the electricity that you use, you must also pay fixed costs. These include the following two costs:

  • Electricity standing charge — This covers the costs of maintaining the electricity network.
  • PSO Levy — This Government mandate supports generating electricity from sustainable sources.

Panda Power's fixed electricity costs are in the following table.

Panda Power Fixed Electricity Costs
Meter Type Standing Charge PSO Levy Total Fixed Costs
24 Hour Urban €222.68/year €58.57/year €281.25
24 Hour Rural €272.02/year €58.57/year €330.59
Night Saver Urban €270.77/year €58.57/year €329.34
Night Saver Rural €352.18/year €58.57/year €410.75

Last updated: October 2021

Now that we've covered Panda Power's electricity rates, let's compare the total annual electricity costs for the average home, which consumes 4,200 kWh of electricity per year. In addition to the 28% discount off the unit rate, Panda Power also offers €100 cashback.

Panda Power Annual Electricity Costs
Meter Type Standard 28% Discount 28% Discount + €100 cashback
24 Hour €1,521.08 €1,182.14 €1,082.14
24 Hour Rural €1,570.42 €1,231.48 €1,131.48
Night Saver Urban €1,326.31 €1,055.72 €955.72
Night Saver Rural €1,407.82 €1,137.13 €1,013.13

Calculations based on average consumption figures. Last updated: October 2021

The discounted Panda Power electricity bundle includes the following:

  • One year contract
  • Variable energy rates
  • Direct debit
  • 100% renewable electricity
  • Online account management
  • Paperless billing
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Panda Power Gas Rates

Unlike electricity, Panda Power gas rates don't vary according to location or meter type. In addition to its standard offer, Panda Power offers a discounted gas offer with a 30% discount off the unit rate only.

You can find the standard and discounted Panda Power gas rates below. We have also calculated the estimated annual gas bill for the average household, which consumes 11,000 kWh of gas annually.

Panda Power Gas Rates
Cost Type Standard 30% Discount
Unit Rate 7.57/kWh 5.3/kWh
Standing Charge €115.40/year €115.40/year
Carbon Tax 0.688c/kWh 0.688c/kWh
Estimated Annual Cost €1,023.78 €774.08

Calculations based on average consumption figures. Last updated: October 2021

You'll get the following with the discounted Panda Power gas bundle:

  • One year contract
  • Variable energy rates
  • Direct debit
  • Online account management
  • Paperless billing

Panda Power Dual Fuel Rates

With the Panda Power dual fuel bundle, customers get 28% off gas and electricity unit rates and €125 cashback. In the table below, we compare the estimated annual bill for the average home on the standard offer and with the discounts.

Panda Power Annual Dual Fuel Costs
Meter Type Standard 28% Discount 28% Discount + €125 cashback
24 Hour €2,544.86 €1,972.72 €1,847.72
24 Hour Rural €2,594.20 €2,022.06 €1,897.06
Night Saver Urban €2,350.09 €1,846.30 €1,721.30
Night Saver Rural €2,431.60 €1,927.71 €1,802.71

Calculations based on average consumption figures. Last updated: October 2021

The discounted dual-fuel bundle consists of the same items previously listed in the electricity and gas rates.

Panda Power Waste Offers

Panda waste customers get a discount on their energy rates, as well as money off their waste bills with Panda. This offer comes in the following two forms:

  • Triple Utility Saving Bundle — This is for dual fuel customers. Get 28% off your gas and electricity unit rates, as well as 28% off your waste bills.

  • Utility Saving Bundle — Electricity only customers get 28% off their electricity and 28% off Panda waste bills.

How do Panda Power prices compare to other energy suppliers?

In the table below, you can see how the cheapest Panda Power dual-fuel offer compares with other suppliers.

Cheapest Duel Fuel Offer per Supplier
Supplier Best offer Price per year
Bord Gáis Energy 31% Electricity discount
40% Gas discount
€1,611.48
Electric Ireland 8.5% Dual fuel discount
€265 Cashback
€1,504.08
Energia 36% Electricity discount
35% Gas discount
€35 Cashback
€1,707.73
Flogas 40% Dual fuel discount €1,771.87
Iberdrola 29% Duel fuel discount €150 Cashback €1,653.77
Panda Power 28% dual fuel discount
€125 Cashback
€1,847.72
PrePayPower Standard €2,379.19
SSE Airtricity 28% Electricity discount
23% Gas discount
€1,790.92
Find the best offer for your home. Find the best offer for your home.

*Figures are for illustrative purposes only. All discounts and cashback have been applied to the price. Calculations based on average consumption figures for an urban home with a 24-hour standard meter. Last updated: October 2021

Panda Power Price Changes

electric prices

Panda Power standard gas and electricity prices increased by 11.3% on 4 October 2021. With this price increase, the average electricity bill increased by around €172 per year, and the average gas bill increased by another €130 per year. Customers on discounted plans will see a slightly less increase in their bills.

In regards to the price increase, Panda Power Managing Director Brendan Traynor stated the following: “The decision to increase prices is due to factors beyond our control in providing energy to our customers. Unfortunately, the decision to increase prices is unavoidable in the current environment.”

It's the fourth time this year alone that Panda power has increased its prices. Prior to this, Panda Power had increased its standard electricity rates in June by 9.8%. At the time, this added around €100 to the average annual electricity bill. Compounded by the April increase of 7.5%. which itself added around €85 to the average annual electricity bill. 

This means Panda Power customers will see a total average increase of €477 for their electricity while the average annual gas bill will be around €228 higher than it was at the start of 2021.

Panda Power Login

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You can easily access all your energy account details by registering online. Panda Power login access is provided via a section called “My Panda Power”. It is a rather basic and straightforward online portal where you will be able to see your account details, pay bills, and submit your Panda Power meter readings.

To register and be able to use Panda Power’s login page, simply head to the main Panda Power website, then click on “My Panda Power” in the top right corner. The page should look similar to the image below.

My Panda Power login screenshot
source: My Panda Power

From there, click on the “Register Here” letters in green, directly under the sign-in button. You’ll then need to enter your Account ID, followed by your contact details.

Your Account ID should be on any Panda Power bill you have received, or in your welcome pack. If you have trouble finding it or are having other issues trying to register for a “My Panda Power” account, then get in touch with Panda Power customer service

Unlike the Panda Power Waste division, there currently is no App available for Panda Power energy customers, but we hope they add one in the future. Energy apps are much more comfortable for mobile phone users, letting them manage their account, and submit their Panda Power meter readings on the go.

Fuel Mix: Panda Power Electricity Sources

Panda Power provides 100% renewable electricity. The electricity is sourced from wind, solar, biogas, and wave energy. Other suppliers that provide 100% renewable electricity include the following: Energia, SSE Airtricity, Pinergy, and Iberdrola.

Panda Power Contact

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The Panda Power contact number is 01 8298989. Sales and customer service teams can also be contacted by email or by post. Representatives are available Monday to Friday from 9 a.m. to 5:30 p.m. You can find the correct Panda Power contact details according to your query in the table below.

Panda Power contact information
Contact method Contact detail
Phone Customer Care Team 01 8298989
Phone Loyalty Team 01 7739996
Phone Sales Team 01 8298960
Email address (customer service) customercare@pandapower.ie
Email address (to switch) switch@pandapower.ie
Mailing address 24 Ballymount Road Upper, Ballymount, Dublin, Ireland

Customers can also reach out to Panda Power via Facebook or Twitter (PandaPowerLtd).

Some reasons you may need to contact Panda Power include the following:

How do I submit a Panda Power meter reading?

There are multiple ways to submit a Panda Power meter reading. You can access the Panda Power login section and submit via your personal "My Panda Power" account. You can also call in your meter readings to Panda Power's contact number. With either option, you will need to provide your Account ID Number to submit your meter readings.

How do you pay Panda Power?

Panda Power customers can either pay via direct debit or on receipt of a bill. To pay your bill, you can access the Panda Power login section and use the secure online payment feature and pay with either a credit or debit card. You will need to provide the following details to pay your bill online:

  • Your Account Number
  • An invoice number
  • The amount you wish to pay

How do I cancel my subscription to Panda Power?

If you are staying at your current property, you can simply close your Panda Power account by signing up with a different energy provider. The new provider will inform Panda Power that you are leaving and take care of the switch for you.

If you are moving home, you should contact Panda Power on 01 8298989 to close your account.

No matter if you are moving or switching to a different supplier, you may be liable for exit fees should you close your account whilst in contract.

Panda Power FAQs

Does Panda Power offer PAYG?

Panda Power does not provide PAYG tariffs to the general public except in genuine cases of financial hardship and for customers with energy payment arrears.

PAYG is sometimes unsuitable for Vulnerable and Critical Care customers as it violates government-mandated protection for consumers in these categories (such as energy suppliers being unable to disconnect them during the harsh winter months). If you think you might need a PAYG meter, give Panda Power a ring and check.

Does Panda Power offer business energy?

Yes, Panda Powers provides energy for small, medium, and large businesses across Ireland. To get a business energy quote, simply go to the Panda Power homepage and click the blue button in the top right corner that says "Business Energy". Identify the size of your business and click the blue button in its respective box that says "Get a Quote".

Does Panda Power charge an exit fee?

Panda Power charges an exit fee of €50 per fuel if you wish to cancel your contract after the 14-day cooling-off period. If your contract has ended and you are placed on the standard rates, you will not be charged an exit fee for leaving.

How do I switch my energy to Panda Power?

Switching to Panda Power is relatively easy and can be done online or by calling. You'll need to have your MPRN number for electricity and/or your GPRN number for gas. You can find them on any previous bills, or by calling ESB Networks for your MPRN, and Gas Networks Ireland for your GPRN.

You will also need to provide your bank details (if you’re going to set up a Direct Debit), and a current meter reading. Feel free to examine our complete guide on switching providers in Ireland before doing so.

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