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What Do Pinergy Customers Think?
As one of Ireland's dedicated PAYG providers, Pinergy allows customer to take greater control of their electricity consumption along with offering a greater insight into their usage. However, concerns about higher electricity prices compared to competitors, and potential difficulties related to their prepayment meter systems, are important to take into consideration for anyone considering switching to the supplier.
What Are the Pinergy Rates?
Pay-As-You-Go Rates
12-month contract
Variable rate
PAYG
Unit rates excl. VAT, incl. discounts. Standing charges and annual costs incl. 9% VAT & all charges. Last updated 6 May 2026.
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About Pinergy
How Do I Contact Pinergy?
You can reach Pinergy customer service by calling 0818 363 749. You can also email them at [email protected]. For full contact details including postal address and social media, see our Pinergy contact page.
How Do I Pay My Pinergy Bill?
Pinergy customers can typically pay their energy bill through the following methods:
- Direct debit: Set up automatic payments through your Pinergy online account.
- Online: Pay via the Pinergy website or app using your debit or credit card.
- Over the phone: Call 0818 363 749 to make a card payment.
- In person: Pay at any Post Office or PayPoint/Payzone outlet with your bill or account number.
Is There a Pinergy App?
Yes, the Pinergy Smart app is available for iOS and Android. You can use it to view bills, submit meter readings, make payments and manage your account on the go. You can also manage your account online at smartreports.pinergy.ie/.
How Do I Switch to Pinergy?
Switching to Pinergy is free and takes about 15 minutes. Your electricity or gas supply will not be interrupted during the process. Read our guide to comparing electricity suppliers to make sure you are choosing the best deal.
1. Check Your Contract
Make sure you won't face exit fees from your current provider.
2. Gather Your Details
Have your MPRN/GPRN and a recent bill ready.
3. Choose Your Plan
Compare plans on our energy comparator.
4. Sign Up
Complete the switch online or call 0818 363 749.
5. Wait for Confirmation
The switch completes within 14-17 business days. Smart meters may be faster.
Check Your Contract
Make sure you won't face exit fees from your current provider.
Sign Up
Complete the switch online or call 0818 363 749.
Wait for Confirmation
The switch completes within 14-17 business days. Smart meters may be faster.
Compare Energy Providers and Save Today!
Our energy experts at Selectra can help you secure a great rate - completely free and with no obligation.
Frequently Asked Questions About Pinergy
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