What Do Pinergy Customers Think?
Pinergy rating on Trustpilot
1,397 customer reviews
Pinergy rating on Google
139 customer reviews
As one of Ireland's dedicated PAYG providers, Pinergy allows customer to take greater control of their electricity consumption along with offering a greater insight into their usage. However, concerns about higher electricity prices compared to competitors, and potential difficulties related to their prepayment meter systems, are important to take into consideration for anyone considering switching to the supplier.
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What Are the Pinergy Rates?
Pay-As-You-Go Rates
Standard, 24hr
Pay-as-you-go 100% Green 24-Hour Meter| Time of use | Urban |
|---|---|
| 24-Hour | 42.77 c/kWh 42.77 c/kWh |
| Standing charge | €260.06/yr €287.88/yr |
12-month contract
Variable rate
PAYG
Unit rates excl. VAT, incl. discounts. Standing charges and annual costs incl. 9% VAT & all charges. Last updated 16 April 2026.
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About Pinergy
| Founded | 2013 |
| Headquarters | Suite 1, Beaver House, Beech Hill Office Campus, Clonskeagh, Dublin 4, D04 Y8X5, Ireland |
| CEO | Enda Gunnell |
| Parent company | Sojitz Corporation (majority owner) |
| Customers | 40,000 customers in 2023 (30,000 domestic; 10,000 commercial) |
| Employees | 141 (reported 2023) |
| State-owned | No |
How Do I Contact Pinergy?
You can reach Pinergy customer service by calling 0818 363 749. You can also email them at [email protected]. For full contact details including postal address and social media, see our Pinergy contact page.
| Phone | 0818 363 749 |
| Emergency | ESB Networks electricity emergencies: 1800 372 999 |
| [email protected] | |
| Address | Suite 1, Beaver House, Beech Hill Office Campus, Clonskeagh, Dublin 4, D04 Y8X5, Ireland |
| Opening hours | Mon–Fri 08:00–20:00; Sat 10:00–17:00 |
How Do I Pay My Pinergy Bill?
Pinergy customers can typically pay their energy bill through the following methods:
- Direct debit: Set up automatic payments through your Pinergy online account.
- Online: Pay via the Pinergy website or app using your debit or credit card.
- Over the phone: Call 0818 363 749 to make a card payment.
- In person: Pay at any Post Office or PayPoint/Payzone outlet with your bill or account number.
Is There a Pinergy App?
Yes, the Pinergy Smart app is available for iOS and Android. You can use it to view bills, submit meter readings, make payments and manage your account on the go. You can also manage your account online at smartreports.pinergy.ie/.
How Do I Switch to Pinergy?
Switching to Pinergy is free and takes about 15 minutes. Your electricity or gas supply will not be interrupted during the process. Read our guide to comparing electricity suppliers to make sure you are choosing the best deal.
- Check your current contract: Make sure you won't face exit fees from your current provider.
- Gather your details: Have your MPRN (electricity) or GPRN (gas) and a recent bill ready.
- Choose your plan: Compare Pinergy plans on our energy comparator.
- Sign up: Complete the switch online or call 0818 363 749 for expert help.
- Wait for confirmation: The switch typically completes within 14-17 business days. If you have a smart meter, the process may be faster.
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