As of April 2025, Pinergy are offering an estimated annual bill of €2,034 on their standard pay as you go tariff. You can contact Pinergy by calling 0818 363 749, Monday to Friday, 8am to 8pm, and Saturdays, 10am to 5pm. We break down the Pinergy rates, reviews, and additional services, so you can decide if Pinergy Ireland is the right supplier for you.
What Are Pinergy Electricity Rates?
Pinergy is an Irish-owned electricity provider that supplies electricity to the Pay As You Go electricity market.
It provides 100% green electricity from sources such as wind, solar, as well as hydropower.
Below you will find the current standard and smart electricity offers from the supplier:
💳 Standard Prepay Tariffs
Urban Meter
Urban 24hr
- Unit Rate: 37.03c /kWh
- Standing Charge: €283.47
- Prepay Charge: €163.12
- EAB: €2,043
Urban Nightsaver
- Day Rate: 38.02 c /kWh
- Night Rate: 26.99 c /kWh
- Standing Charge: €308.95
- Prepay Charge: €163.12
- EAB: €1,879
Rural Meter
Rural 24hr
- Unit Rate: 37.03c /kWh
- Standing Charge: €313.79
- Prepay Charge: €163.12
- EAB: €2,074
Rural Nightsaver
- Day Rate: 38.02c /kWh
- Night Rate: 26.99c /kWh
- Standing Charge: €382.38
- Prepay Charge: €163.12
- EAB: €1,952
Last Updated: April 2025
EAB calculated based on average electricity usage (4,2000 kWh) with VAT and PSO Levy included.
💡 Smart Plans
Lifestyle Tariffs
Standard Smart Meter
- Day Rate: 33.97c /kWh
- Night Rate: 25.84c /kWh
- Peak Rate: 36.37c /kWh
- Standing Charge: €260.06
- EAB: €1,562.64
Working From Home Tariff
- 9am-5pm: 23.78c /kWh
- Other Rate: 33.97c /kWh
- Standing Charge: 260.06
- EAB: €1,538.71
Lifestyle Tariffs
Family Time
- 7pm-Midnight: 20.383c /kWh
- Other Rate: 33.97c /kWh
- Standing Charge: €260.06
- EAB: €1,529.86
EV Drive Time
- 2am-5am: 5.00c /kWh
- Other Rate: 33.97c /kWh
- Standing Charge: 260.06
- EAB: €1,615.01
Last Updated: April 2025
EAB calculated based on average electricity usage (4,200 kWh) with VAT and PSO Levy excluded
Their smart meter gives customers significant benefits, such as:
- Complete a Pinergy top-up anytime, anywhere.
- View your daily electricity usage.
- Instantly see your balance.
- Compare your consumption to similar homes.
- Set an automatic Pinergy top-up for when your credit gets below a certain level.
What Are the Pinergy Lifestyle Plans?
Pinergy is the first Irish supplier to offer a set of electricity plans that are based on people's lifestyles.
These lifestyle plans include the following:
- Working from Home
Get 30% off the standard unit rate during weekdays between 9 a.m. and 5 p.m. - Family Time
Get 40% off the standard unit rate from 7 p.m. to Midnight every day. - EV Drive
EV charging plan is just 5c per kWh from 2 a.m. to 5 a.m. and charge your EV overnight.
🏡 Lifestyle Plans
Lifestyle Tariffs
Standard Smart Meter
- Day Rate: 33.97c /kWh
- Night Rate: 25.84c /kWh
- Peak Rate: 36.37c /kWh
- Standing Charge: €260.06
- EAB: €1,562.64
Working From Home Tariff
- 9am-5pm: 23.78c /kWh
- Other Rate: 33.97c /kWh
- Standing Charge: 260.06
- EAB: €1,538.71
Lifestyle Tariffs
Family Time
- 7pm-Midnight: 20.383c /kWh
- Other Rate: 33.97c /kWh
- Standing Charge: €260.06
- EAB: €1,529.86
EV Drive Time
- 2am-5am: 5.00c /kWh
- Other Rate: 33.97c /kWh
- Standing Charge: 260.06
- EAB: €1,615.01
Last Updated: April 2025
EAB calculated based on average electricity usage (4.2000 kWh) with VAT and PSO Levy included.
For the average urban household, the Family Time plan works out to be the cheapest Pinergy price offer.
However, your personal consumption habits, location, and meter type are what ultimately determine how much you'll pay for your electricity.
What Is Pinergy's Microgeneration Rate?
Pinergy are offering a microgeneration rate of 25c per kWh (excluding VAT) for any excess electricity produced by solar panels or other sources of renewable energy.
What Are Pinergy's Standing Charges?
Below you'll find a full breakdown of the standing charges prices, including VAT:
| Meter Type | Urban | Rural |
|---|---|---|
| 24hr | €283.47 | €313.78 |
| Night Saver | €308.93 | €382.37 |
| Smart | €283.47 | €283.47 |
PAYG Prepayment Service Charge
Pinergy also charge a prepayment service charge of €163.12 per year in addition to their unit rates and standing charges.
What Are Pinergy's Exit Fees?
Another factor to keep in mind when choosing Pinergy as a supplier are their termination fees, also known as exit fess.
Terminating a Pinergy electricity contract early can be quite expensive. If you cancel the contract after the 14-day cooling-off period, you could be liable for the following:
Reason | Fee |
|---|---|
| Installation fee (charged if you cancel during the contract) | €80 |
| Early termination fee (charged per month remaining in your contract) | €11.25 |
| Non-returned meter fee | €180 |
| Non-returned IHD fee | €50 |
Regarding the €11.25 per month early termination fee, if you cancel your contract after one month, you could have to pay a staggering €123.75.
If you cancel with two months left, you’ll only have to pay €22.50, which is less than half of the standard €50 exit fee that other energy providers charge.
How Do I Switch to Pinergy?
To switch to Pinergy, you can sign up either:
- Online:
Visit the "Switch Supplier" or "Home Electricity" section of their website and follow the online sign-up process. You'll likely need to fill out a form with your details and meter information. - Over the phone:
Call Pinergy's customer service line at 0818 363 749. Their representatives can guide you through the switching process and answer any questions you may have.
In order to switch, you'll need to have the following details ready:
- MPRN number
- Personal detail
- Bank details
- Recent meter readings
Cooling-Off Period
The 14-day cooling-off period gives you the opportunity to cancel your energy contract within two weeks from the day you switch. During this period, your new energy provider cannot charge you for ending your contract.
How Do I Top Up My Pinergy Meter?
There are four ways you can make a Pinergy top up and put credit on your PAYG meter:
- Top up online via the provider’s website
- At any Payzone outlet
- Using the Pinergy app
- Pinergy scheduled payments
Pinergy no longer offer a phone service for topping up and prefer that customers top up online instead.
Trouble Topping Up?
How Do I Contact Pinergy?
The table below for a quick overview of the main Pinergy contact details which includes the Pinergy email addresses, mailing address, and online contact options for customer service, and business accounts:
| Department | Phone Number | Opening Hours |
|---|---|---|
| Customer Service | 0818 363 749 | Monday to Friday: 8am to 8pm Saturday: 10am to 5pm |
Sales | 0818 363 749 | Monday to Friday: 8am to 8pm Saturday: 10am to 5pm |
Business Accounts | 0818 363 749 | Monday to Friday: 8am to 8pm Saturday: 10am to 5pm |
Looking for More Pinergy Contact Details?
What Are Pinergy Reviews Like?
Pinergy customers have left reviews on both Trustpilot and Google where they have commented on their experiences with the supplier.
The table below gives an overview of the average review rating on each website:
| Reviewer | Rating | Details |
|---|---|---|
| Trustpilot | ⭐⭐⭐⭐ | Happy with the quality customer service. |
| ⭐⭐ | Negative comments about Pinergy prices. |
In terms of positive and negative comments, customers highlighted the following:
- Helpful customer service
- Easy signing-up process
- Expensive unit rates compared to other suppliers
- Billing issues
Interested in Redaing More Reviews?
Do Pinergy Have an App?
Pinergy customers can download the providers app that comes with a range of features and services including:
- Check your usage
- Pinergy top-up
- Check your balance
- Track your CO2 emissions
- Compare your electricity usage with other similar households
With the Pinergy app, customers that live in shared accommodations can even make individual contributions to the same account. This can be especially useful for students, as well as for anyone else with roommates.
The app is very attractive and easy to use, and there is even a traffic light system that tells you how your balance is fairing (green is a good amount of credit, orange is running low, and red you need to top up).
The Pinergy App is free to download from both Google Play (for Android) and the App Store (for iOS). On Google Play, the app has an average rating of 3.6 out of 5 stars. On the App Store, it scored similarly with 4.5 stars out of 5.
Do Pinergy Have a Business Service?
Pinergy Ireland launched its Pinergy Smart Business offering in 2018. It offers sector-specific insight to help businesses and farms become more energy-efficient, thus reducing their energy bills.
Pinergy Smart Business allows companies to do the following:
- Monitor your usage
- Manage your usage
- Control your usage
- Compare the energy performance of multiple business sites.
Business owners have rated this service highly, saying it has helped them significantly reduce their business energy bills.
On top of providing 100% renewable energy to businesses, Pinergy Ireland can also help them to measure and lower their carbon footprint, helping with the environment and the fight of global warming.
Businesses can contact Pinergy Ireland directly and discuss personalised solutions.
Pinergy FAQs
Who Are Pinergy?
Pinergy is 100% Irish-owned based out of Dublin. Since they opened their doors in 2013, Pinergy has focused mainly on supplying electricity as a pay as you go feature.
Making the change to 100% renewable sources in 2018. The company is now starting to diversify its portfolio and is offering other electricity-only monthly plans.
Does Pinergy Offer Gas?
No, Pinergy does not currently offer any natural gas plans, only electricity plans.
How Can I Check My Pinergy Balance?
If you have a Smart Meter installed, your in-home-display will show you everything about your balance and electricity usage.
Alternatively, you can always turn to the Pinergy Smart App. It is the quickest way to glance at your account balance.
How Do I Activate My Pinergy Emergency Credit?
You can activate your emergency credit with Pinergy by pressing any button on your meter. Otherwise, if you are a Pinergy Smart customer, just press 'Accept' from your IHD (In-Home Display).
Read more about Pinergy
What Is The Pinergy Contact Number?
How Do I Top Up & Do Once-Off Payments with Pinergy?