Pinergy Ireland: Prices, Phone Numbers and Reviews

Pinergy are offering an estimated annual bill of €2,001.73 on their standard pay as you go tariff. You can contact Pinergy by calling 0818 363 749, Monday to Friday, 8am to 8pm, and Saturdays, 10am to 5pm. We break down the Pinergy rates, reviews, and additional services, so you can decide if Pinergy Ireland is the right supplier for you.

What Are the Standard Electricity Pinergy Rates?

Customers with Pinergy top-up meters that were installed prior to November 2015 will be on the standard Pinergy rates plan.

The average urban household with a 24-hour meter would spend an estimated €2,001.73 per year on this plan.

You can find the full set of standard rates in the table below.

💳 Standard Prepay Tariffs

Pay As You Go

EAB from

€1,837

23 /year

12 months fixed

Urban Meter

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Urban 24hr

• Unit Rate: 37.03c /kWh
• Standing Charge: €283.47
• Prepay Charge: €163.12
• EAB: €2,001.73

Urban Nightsaver

• Day Rate: 38.02 c /kWh
• Night Rate: 26.99 c /kWh
• Standing Charge: €308.95
• Prepay Charge: €163.12
• EAB: €1,837.23

Electricity Only

Exit Fee: €50

Pay As You Go

EAB from

€1,910

66 /year

12 months fixed

Rural Meter

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Rural 24hr

• Unit Rate: 37.03c /kWh
• Standing Charge: €313.79
• Prepay Charge: €163.12
• EAB: €2,032.05

Rural Nightsaver

• Day Rate: 38.02c /kWh
• Night Rate: 26.99c /kWh
• Standing Charge: €382.38
• Prepay Charge: €163.12
• EAB: €1,910.66

Electricity Only

Exit Fee: €50

Last Updated: 06/05/2024
EAB calculated based on average electricity usage (4,2000 kWh) with VAT and PSO Levy included.

What Are the Pinergy Smart Rates?

Pinergy Smart rates were launched in 2015. Even though their rates are the same as the standard Pinergy rates outlined below: 

💡 Smart Plans

Lifestyle

EAB from

€1,538

71 /year

Variable

Lifestyle Tariffs

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Standard Smart Meter

• Day Rate: 33.97c /kWh
• Night Rate: 25.84c /kWh
• Peak Rate: 36.37c /kWh
• Standing Charge: €260.06
• EAB: €1,562.64

Working From Home Tariff

• 9am-5pm: 23.78c /kWh
• Other Rate: 33.97c /kWh
• Standing Charge: 260.06
• EAB: €1,538.71

Electricity Only

Exit Fee: €50

Lifestyle

EAB from

€1,529

86 /year

Variable

Lifestyle Tariffs

View More View Less garanties

Family Time

• 7pm-Midnight: 20.383c /kWh
• Other Rate: 33.97c /kWh
• Standing Charge: €260.06
• EAB: €1,529.86

EV Drive Time

• 2am-5am: 5.00c /kWh
• Other Rate: 33.97c /kWh
• Standing Charge: 260.06
• EAB: €1,615.01

Electricity Only

Exit Fee: €50

Last updated: 06/05/2024
EAB calculated based on average electricity usage (4,200 kWh) with VAT and PSO Levy excluded

Their smart meter gives customers significant benefits, such as:

• Complete a Pinergy top-up anytime, anywhere.
• View your daily electricity usage.
• Instantly see your balance.
• Compare your consumption to similar homes.
• Set an automatic Pinergy top-up for when your credit gets below a certain level.

Customers signing up for this tariff can get the first €100 of free electricity with this offer.

What Are the Pinergy Rates on Monthly Plans?

Pinergy is the first Irish supplier to offer a set of electricity plans that are based on people's lifestyles. These lifestyle plans include the following:

🏡 Lifestyle Plans

Lifestyle

EAB from

€1,538

71 /year

Variable

Lifestyle Tariffs

View More View Less garanties

Standard Smart Meter

• Day Rate: 33.97c /kWh
• Night Rate: 25.84c /kWh
• Peak Rate: 36.37c /kWh
• Standing Charge: €260.06
• EAB: €1,562.64

Working From Home Tariff

• 9am-5pm: 23.78c /kWh
• Other Rate: 33.97c /kWh
• Standing Charge: 260.06
• EAB: €1,538.71

Electricity Only

Exit Fee: €50

Lifestyle

EAB from

€1,529

86 /year

Variable

Lifestyle Tariffs

View More View Less garanties

Family Time

• 7pm-Midnight: 20.383c /kWh
• Other Rate: 33.97c /kWh
• Standing Charge: €260.06
• EAB: €1,529.86

EV Drive Time

• 2am-5am: 5.00c /kWh
• Other Rate: 33.97c /kWh
• Standing Charge: 260.06
• EAB: €1,615.01

Electricity Only

Exit Fee: €50

Last Updated: 06/05/2024
EAB calculated based on average electricity usage (4,2000 kWh) with VAT and PSO Levy included.

• Working from Home
  Get 30% off the standard unit rate during weekdays between 9 a.m. and 5 p.m.
• Family Time
  Get 40% off the standard unit rate from 7 p.m. to Midnight every day.
• EV Drive
  EV charging plan is just 5c per kWh from 2 a.m. to 5 a.m. and charge your EV overnight.

For the average urban household, the Family Time plan works out to be the cheapest Pinergy price offer. However, your personal consumption habits, location, and meter type are what ultimately determine how much you'll pay for your electricity.

What Is the Pinergy EV Charging Offer?

Pinergy Ireland launched its Electric Vehicle (EV) home charging solutions in 2019. With this service, Pinergy customers can enjoy the convenience of charging their EV at home.

You can choose any electric car charger, and Pinergy Ireland will install and integrate it with your home. This service includes the following additional benefits:

• 5c unit rate from 2 a.m. to 5 a.m.
• Full EV home charger installation
• Consumption data with the app

To set up an EV charger installation, you'll need to submit an online form to Pinergy. Simply go to the provider's homepage and click where it says "For Home" in the top right corner. Under "Services", select the option that says "EV Home Charging".

Scroll down past the images until you see where it says "Fill out the form to find out more" in red letters. You'll need to enter the following details to submit the form:

• Your first and last name
• Your email address
• Your contact number
• Information about where you keep your car overnight

Once you've filled in the above details, press the red button that says "Send". A Pinergy representative will then get in touch with you (by either phone or email) to discuss installing the EV charger.

Are Prepaid Electricity Meters Cheaper?

There are many factors to consider when comparing a prepay electricity meter to a standard meter. See our complete guide on Pay as You Go Electricity for details.

When you look at the current electricity pricing table below, you can quickly see that the two main prepaid electricity providers, Pinergy and PrepayPower, are more expensive than other suppliers that offer monthly credit plans:

⚡ Cheapest Electricity Offer per Supplier

Supplier	Best Offer	Estimated Annual Bill
Contact Details	Fixed Discount	€1,229.99
Contact Details	22% on Standard Electricity	€1,239.86
Contact Details	Subscribe Now for 37% off Electricity (01) 913 1771 📞	€1,244.24
Contact Details	33% on Standard Electricity	€1,245.75
Contact Details	28% on Standard Electricity	€1,249.38
Contact Details	Fixed Offer	€1,273.32
Average Annual Electricity Bill in Ireland: €1,359
Contact Details	25% on Standard Electricity	€1,432.22
Contact Details	No Discount	€1,448.22
Contact Details	No Discount	€1,835.81
Contact Details	No Discount	€2,001.73

*Figures are for illustrative purposes only. Calculations based on average consumption figures for an urban home with a PAYG meter. All discounts and cashback have been applied.
Last updated: July 2024

Is Pinergy More Expensive than Electric Ireland?

Compared to the other PAYG electricity suppliers, Pinergy top-up rates are currently the most expensive.

In the table below, you can see how this offer compares to the cheapest electricity offers from the other two PAYG suppliers, Electric Ireland and PrepayPower.

💰 Cheapest Prepayment Electricity Offer per Supplier

Supplier	Best Offer	Price per year
Contact Details	Standard	€1,835.81
Contact Details	Smarter Prepay Electricity	€1,939.16
Contact Details	Standard	€2,001.73

*Figures are for illustrative purposes only. Calculations based on average consumption figures for an urban home with a PAYG meter. All discounts and cashback have been applied.
Last updated: July 2024

Are There Pinergy Exit Fees?

Another factor to keep in mind when choosing Pinergy as a supplier are their termination fees, also known as exit fess.

Terminating a Pinergy electricity contract early can be quite expensive. If you cancel the contract after the 14-day cooling-off period, you could be liable for the following:

Regarding the €11.25 per month early termination fee, if you cancel your contract after one month, you could have to pay a staggering €123.75.

If you cancel with two months left, you’ll only have to pay €22.50, which is less than half of the standard €50 exit fee that other energy providers charge.

What Are The Pinergy Phone Numbers?

If you are looking to contact Pinergy visit our contact guide for a complete list of the providers contact details. The guide also includes all of the Pinergy email addresses, mailing address, and online contact options for customer service, meter top up and business accounts.

Alternatively, you can refer to the table below for a quick overview of the main Pinergy contact details.

Pinergy Reviews: What Do Customers Say?

Let's examine two of the more important customer review websites in Ireland to see what people think of the services offered by Pinergy Ireland.

What Are Pinergy Reviews on Trustpilot Like?

On the customer review site Trustpilot, Pinergy has an overall rating of 4.6 out of five stars. The supplier has just over 1,000 reviews on the site, with 89% of them rating Pinergy as either 'excellent' or 'great'.

Most of the customers that left five-star reviews referenced the supplier's high level of customer service.

The reviews also show that customers enjoy using the Pinergy app and like how the supplier provides 100% renewable electricity.

Daryll who answered my call today was absolutely fantastic. He went above and beyond in helping me to fully understand all of the offers available and what each one would entail. Customer service was excellent and it really makes all the difference.

Sarah Wright, 29/05/2024 on Trustpilot

What Are the Pinergy Reviews on Google Like?

On Google reviews, it is a slightly different story. Pinergy has an overall rating of 2.7 out of 5 stars. However, this is based on only 130 reviews on the site.

The number one complaint from clients leaving a bad review for Pinergy on this site are the high prices and, recently, the poor customer service.

One of the most expensive service while worst service specifically the app which is useless at all (based on my personal experience in South Dublin): Last update 2 months ago. Needs to call the customer service for every update! No previous reports at all on the app. I would choose zero star if existed.

Siavash F, January 2024 on Google

To Pinergy's credit, most comments left by customers have been answered by a Pinergy representative. The fact the provider takes the time to answer these comments is a further testament to the good customer service the company strives to offer its clients.

Pinergy App: Is It Any Good?

Contrary to most providers in Ireland such as SSE Airtricity and Electric Ireland, Pinergy doesn’t have an online customer portal 

Despite this, they do have an impressive app which comes with a much wider range of features than the apps offered by other suppliers including:

• Check your usage
• Pinergy top-up
• Check your balance
• Track your CO2 emissions
• Compare your electricity usage with other similar households

With the Pinergy app, customers that live in shared accommodations can even make individual contributions to the same account. This can be especially useful for students, as well as for anyone else with roommates.

The app is very attractive and easy to use, and there is even a traffic light system that tells you how your balance is fairing (green is a good amount of credit, orange is running low, and red you need to top up).

The Pinergy App is free to download from both Google Play (for Android) and the App Store (for iOS). On Google Play, the app has an average rating of 3.6 out of 5 stars. On the App Store, it scored similarly with 4.5 stars out of 5.

Google Play Rating: ⭐⭐
App Store Rating: ⭐⭐⭐⭐

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Do Pinergy Have a Business Service?

Pinergy Ireland launched its Pinergy Smart Business offering in 2018. It offers sector-specific insight to help businesses and farms become more energy-efficient, thus reducing their energy bills.

Pinergy Smart Business allows companies to do the following:

• Monitor your usage
• Manage your usage
• Control your usage
• Compare the energy performance of multiple business sites.

Business owners have rated this service highly, saying it has helped them significantly reduce their business energy bills.

On top of providing 100% renewable energy to businesses, Pinergy Ireland can also help them to measure and lower their carbon footprint, helping with the environment and the fight of global warming.

Businesses can contact Pinergy Ireland directly and discuss personalised solutions.

The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.