Selectra Legal Notice and Privacy Policy

Selectra, in a Nutshell

The company believes it can make home contracts "simpler, greener and cheaper" by offering information services and subscriptions related to home contracts. Founded in 2007 by Aurian de Maupeou and Xavier Pinon, Selectra operates across 15+ countries with offices in Paris, Tokyo, Madrid, Barcelona, Valencia, Malaga, Seville, Caen, Troyes, Lyon, and Rabat.

Legal Notice

I - Object

The general conditions define terms for using Selectra.ie website services. Users acknowledge acceptance by using the site.

II - Definitions

• Site: Selectra.ie website
• Publisher/Company: Selectra SAS
• User: Any person using the site
• Client: Person with contracts through Selectra SAS partners
• Content: Data transmitted by users
• Form: Online registration forms
• Comparator: Applications for supplier comparison

III - Legal Notices

• Company: Selectra SAS, registered in Paris RCS (499807147)
• Share capital: €140,000
• APE code: 7490B
• Head office: 66 rue Sébastien Mercier – 75015 Paris – France
• Host: Acquia, Boston, USA
• Director: Aurian de Maupeou
• VAT: FR12499807147
• Professional liability: 086714841

The site offers free services including supplier information, offer comparisons, online forms, supplier website access, personalised advice, consumption estimations, and reference articles.

IV - Remuneration of the Publisher

Current partners include Energia and Pure Telecom.

VI - Intellectual Property

All website content belongs to Selectra SAS except partner materials. Reproduction requires written consent.

VII - Personal Data

Selectra SAS acts as data controller. The company complies with GDPR and Italian Legislative Decree 101/2018. Users have rights under French "Informatique et Libertés" law (1978) to access, modify, or oppose data use.

Personal data is collected during visits, form submissions, calls, newsletter subscriptions, and cookie acceptance. Recipients include Selectra SAS and commercial partners when users request services.

VIII - Advertising Banners

The site may display advertising banners, which users accept by visiting.

IX - Hypertext Links

Links to third-party sites don't constitute endorsements. Users should exercise critical judgment.

X - Photograph Credits

Credits: Adobe Stock, Stocklib, Fotolia, Shutterstock, Pixabay, Unsplash.

XI - Disclaimer

The website is not liable for errors encountered on the Site, technical problems, the User's interpretation of published information and consequences of their use.

Comparator provisions note that featured services represent only partial options. Users should conduct independent research. Selectra receives commissions from selected partners without affecting its opinions.

XII - Applicable Jurisdiction

French law governs these conditions. Paris courts have sole jurisdiction in disputes.

Privacy Policy

I. Who We Are

Selectra SAS, registered at 66 rue Sébastien Mercier, 75015, Paris, France (business number 499807147), acts as data controller. The company complies with GDPR and Italian Legislative Decree 101/2018.

II. What Information Do We Collect?

Data is collected via phone, email, online forms, newsletter subscriptions, and cookies. Additional information includes: consent records, contact details, metering/location data, device information, browsing activity, communications, marketing responses, and third-party databases.

Third-party sources include partners, service providers, and publicly available websites for compliance and service enhancement.

III. How We Use That Information

Personal data is used for:

• Service provision and customer communication
• Energy application support and switching arrangements
• Query response and contractual obligations
• Accurate service/pricing comparisons
• Customer satisfaction surveys
• Promotional communications and newsletters
• Content personalisation
• Future request handling
• Quality control and training
• Supply/switching estimates via verification and credit checks
• Legal/regulatory compliance

IV. How This Information Is Handled

Legal basis includes: market evaluation requirements, consent for contact, contract execution, legitimate interests in efficiency, and legitimate interests in relationship maintenance and service improvement.

V. How This Information Is Shared

Data is shared with service providers to provide comparisons and offers. Partners handle data per their privacy policies. Sharing complies with GDPR. Recipients include third-party service providers, Selectra subsidiaries/partners, government/legal entities, and consent-authorised parties.

VI. Where We Store and Handle Collected Information

Data is handled within the European Economic Area, with no current plans for external transfers. Selectra ensures compliance with privacy policy requirements.

VII. How We Secure Personal Information

The company employs risk assessment, compartmentalisation, pseudonymisation, and encryption. However, complete data security is our goal but cannot be guaranteed; users accept inherent internet risks.

VIII. Data Retention

• Accepted offers: Three years retention
• Rejected offers: Three years retention
• Beyond retention periods: Data anonymised for statistics only

Users can revoke consent or request deletion at any time.

IX. Your Rights

Users can exercise Article 17 GDPR rights including:

1. Access personal information
2. Correct errors
3. Suppress data
4. Object to processing
5. Revoke consent
6. Request processing restrictions
7. Lodge complaints with the Information Commissioner's Office (ICO)

X. How to Contact Us

You may contact us by mail at 66 rue Sébastien Mercier, Paris 75015, France. The Irish authority is the Office of the Information Commissioner at www.oic.ie/contact/.

XI. Other Websites/Third Party Content

Links don't constitute endorsements. Content (except partner materials) is owned by Selectra SAS, protected by copyright and trademark.

XII. Use of Cookies and Other Technologies

Users accept automatic recording systems (cookies). Personal data is used for displaying quotes and facilitating switches. Processing includes personalisation, marketing, ad measurement, diagnostics/R&D, legal compliance, and loss prevention per legitimate interests.