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Electric Ireland is one of the country's largest energy suppliers with a large host of services. Whether you are an existing or a new customer, need to pay a bill, submit a meter reading, or are simply looking to contact Electric Ireland, our comprehensive provider guide has all the answers for you.

What are Electric Ireland's Rates & Offers?

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The electricity and gas supplier offers a wide variety of energy plans, which can make it difficult to decide which is the best. We have simplified matters for you by presenting all Electric Ireland rates according to your meter type.

For information regarding prepayment meter prices, head to our Electric Ireland Pay As You Go (PAYG) guide. If you need help topping up your pay-as-you-go meter or are inquiring about the Electric Ireland app, check out our dedicated Electric Ireland Top Up page.

For customers that pay by bill or via direct debit, we've broken down the suppliers' price plans in the following order to help you compare the different Electric Ireland rates and find the best offer for your home.

What are Electric Ireland's Electricity Prices?

In the table below, you can find Electric Ireland's standard electricity unit rate according to your meter type. This is how much you pay/kWh of electricity that you consume. If you register for a discounted plan, the discount will be applied only to these unit rates rather than the whole bill.

Standard Electric Ireland Electricity Unit Rates
Meter Type Day Unit Rate Night Unit Rate
24 Hour 29.28c/kWh 29.28c/kWh
Day/Night 31.28c/kWh 15.44c/kWh
Night Saver N/A 15.44c/kWh
Compare Energy Prices Call  01 903 6528  Ad  Mon - Fri: 9 am - 6 pm

Night Saver charges only apply if you have a separate Night Storage Heating meter. Last updated: July 2022

In addition to paying for the electricity that you use, you must also pay fixed electricity costs. These include:

  • Electricity standing charge — This covers the costs of operating and maintaining the electricity network.
  • PSO Levy — This Government mandate supports generating electricity from sustainable sources.

You can find Electric Irelands' fixed electricity costs for your meter type in the table below.

Electric Ireland Fixed Electricity Costs
Meter Type Standing Charge PSO Levy Total Fixed Costs
24 Hour Urban €283.28/year €56.24/year €339.52
24 Hour Rural €355.82/year €56.24/year €412.06
Day/Night Urban €371.19/year €56.24/year €427.43
Day/Night Rural €452.35/year €56.24/year €508.59
Night Saver €14.33/year €56.24/year €70.57

Night Saver charges only apply if you have a separate Night Storage Heating meter. Last updated: July 2022

The electricity supplier offers a variety of discounted electricity plans. In the following table, we've listed the plans and what they offer. We've also calculated the estimated annual bill (EAB) to get a better idea of which plan can work best for you.

Electric Ireland Electricity Plans
Plan Offer Estimated Annual Bill (EAB)
Standard none €1,569.28
30% Discount 30% discount direct debit & paperless billing €1,155.00
Electricity 12-month contract €150 online welcome bonus
5.5% direct debit & paperless billing discount
€1,294 first year cost
Electricity 24-month contract €175 online welcome bonus
5.5% direct debit & paperless billing discount
€1,269 first year cost
Green Electricity 100% green electricity
€150 online welcome bonus
5.5% direct debit & paperless billing discount
€1,301 first year cost
Electricity NightSaver 12-month contract €150 online welcome bonus
5.5% direct debit & paperless billing discount
€1,153 first year cost
Electricity NightSaver 24-month contract €175 online welcome bonus
5.5% direct debit & paperless billing discount
€1,128 first year cost
Green Electricity NightSaver 100% green electricity
€150 online welcome bonus
5.5% direct debit & paperless billing discount
€1,160 first year cost
Compare the Energy Market Call  01 903 6528  Ad  Mon - Fri: 9 am - 6 pm

The EAB is based on the average urban household, which consumes 4,200 kWh of electricity per year. Discounts apply to unit rates only. The welcome bonus has been included. Last updated: July 2022

What are Electric Ireland's Gas Prices?

Unlike electricity, gas rates don't vary by meter type. Here are Electric Ireland's standard gas rates:

Electric Ireland Gas Rates
Cost Type Rate
Standard Unit Rate 7.568c/kWh
Standing Charge €144.57
Carbon Tax 0.808c/kWh

Prices current as of July 2022

There is only one Electric Ireland gas plan with a discount. You can see how its prices compare to the standard gas plan in the table below.

Electric Ireland Gas Plans
Gas Plan Offer Estimated Annual Bill
Standard none €1,065.93
Gas 12-month contract 14% direct debit and paperless billing discount €949.00

Calculations based on average consumption figures. All discounts have been applied. Last updated: July 2022

What are Electric Ireland's Dual Fuel Prices?

If you have both gas and electricity, you'll get the best deal with a dual fuel plan. Rather than just getting a 5.5% discount off the standard electricity unit rates, you can choose between a 26% discount or 8.5% off both fuels with a welcome bonus. The welcome bonus for dual fuel can be up to €170 whereas a single fuel can be either €175 or €150.

In the following table, you can see how Electric Ireland's cheapest dual fuel plans compare to one another.

Electric Ireland Dual Fuel Plans
Plan Offer Estimated Annual Bill (EAB)
Standard none €2,635.21
22% Discount 22% discount direct debit & paperless billing €2,132.00
Electricity and Gas 12-month contract €150 online welcome bonus
8.5% direct debit & paperless billing discount
€2,254 first year cost
Electricity and Gas 24-month contract €170 online welcome bonus
8.5% direct debit & paperless billing discount
€2,234 first year cost
Green Electricity & Gas 100% green electricity
€150 online welcome bonus
8.5% direct debit & paperless billing discount
€2,260 first year cost
Electricity Nightsaver 22% Discount 22% discount direct debit & paperless billing €2,030.00
Electricity NightSaver & Gas 12-month contract €150 online welcome bonus
8.5% direct debit & paperless billing discount
€2,120 first year cost
Electricity NightSaver & Gas 24-month contract €170 online welcome bonus
8.5% direct debit & paperless billing discount
€2,100 first year cost
Green Electricity NightSaver & Gas 100% green electricity
€150 online welcome bonus
8.5% direct debit & paperless billing discount
€2,126 first year cost
Compare the Energy Market Call  01 903 6528  Ad  Mon - Fri: 9 am - 6 pm

The EAB is based on the average urban household. Discounts apply to unit rates only. The welcome bonus has been included. Last updated: July 2022

What are Electric Ireland's Smart Meter Rates & Offers?

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The Irish electricity supplier recently launched special offers for customers with smart meters. With these plans, electricity rates can vary depending on the time of day.

If you do not have a smart meter, you can get one installed for free. There are various reasons you might have a smart meter installed for your home. We break down the primary advantages and disadvantages below:

PROS:

  • Automatically send Electric Ireland meter readings
  • Cheaper electricity and gas tariffs during off-peak hours
  • More control over your electricity and gas usage
  • Helps you reduce your carbon footprint

CONS:

  • Higher electricity and gas tariffs during peak hours
  • Smart meters are not fail-proof.
  • For some, the use of modern technology is an inconvenience

Now that we have weighed the pros and cons of having a smart meter, let's break down Electric Ireland's smart meter plans. You can find the energy rates for each plan in the tables below.

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Electricity Smart Meter Offers
Smart Meter Plan Offer Electricity Unit Rates
Home Electric+ 12-month contract €150 online welcome bonus
5.5% discount
29.17c/kWh
Home Electric+ 24-month contract €175 online welcome bonus
5.5% discount
26.58c/kWh
Home Electric+ Weekender Free electricity on Saturday or Sundays
€150 online welcome bonus
5.5% discount
Standard: 29.17c/kWh
Saturday/Sunday:0c/kWh
Home Electric+ Night Boost €150 online welcome bonus
5.5% discount
8am-11pm: 29.62c/kWh
11pm - 8am: 15.24c/kWh
2am - 4am: 8.23c/kWh
Home Electric+ SST €150 online welcome bonus
5.5% discount
8am-11pm: 28.92c/kWh
11pm-8am: 15.20c/kWh
5pm-7pm: 30.85c/kWh
Home Electric+ Saver 30 30% discount 19.69c/kWh

Last updated: July 2022

Dual Fuel Smart Meter Offers
Smart Meter Plan Offer Electricity Unit Rates Gas Unit Rates
Home Dual+ 12-month contract €150 online welcome bonus
8.5% discount
25.73c/kWh 6.925c/kWh
Home Dual+ 24-month contract €170 online welcome bonus
8.5% discount
25.73c/kWh 6.925c/kWh
Home Dual+ Weekender Free electricity on Saturday or Sundays
€150 online welcome bonus
8.5% discount
Standard: 28.25c/kWh
Saturday/Sunday:0c/kWh
6.925c/kWh
Home Dual+ Night Boost €150 online welcome bonus
8.5% discount
8am-11pm: 28.68c/kWh
11pm - 8am: 14.76c/kWh
2am - 4am: 7.97c/kWh
6.925c/kWh
Home Dual+ SST €150 online welcome bonus
8.5% discount
8am-11pm: 28.01c/kWh
11pm-8am: 14.72c/kWh
5pm-7pm: 29.87c/kWh
6.925c/kWh
Home Dual SST (no electricity insights) €150 online welcome bonus
8.5% discount
8am-11pm: 28.01c/kWh
11pm-8am: 14.72c/kWh
5pm-7pm: 29.87c/kWh
6.925c/kWh

Last updated: July 2022

How do Electric Ireland's cheapest rates compare to other suppliers?

Are you wondering how economical Electric Ireland prices are? The table below compares the prices between Ireland’s largest energy providers, along with the estimated annual cost for their cheapest dual fuel offer.

Cheapest Duel Fuel Offer per Supplier
Supplier Best offer Price per year
Bord Gáis Energy 40% Electricity discount
40% Gas discount
€2,078.00
Electric Ireland 22% Dual fuel discount €2,132.00
Energia 39% Electricity discount
38% Gas discount
€2,139.59
PrePayPower Standard €3,216.38
SSE Airtricity 33% dual fuel discount €2,168.23
Compare Dual Fuel Offers Call  01 903 6528  Ad  Mon - Fri: 9 am - 6 pm

*Figures are for illustrative purposes only. Calculations based on average consumption figures for an urban home with a 24-hour standard meter. All discounts and cashback have been applied. Last updated: July 2022

What is the Electric Ireland price increase?

Electricity bill

Electric Ireland increased its prices again as of 1 May 2022. The increase was an unprecedented 23.4% on electricity rates and 24.8% for gas tariffs.

We must remember the last price increase from the electricity and gas provider was only on November 1st, 2021. At the time, this was already the second price increase announcement of 2021, the first price increase being on August 1st when Electric Ireland prices increased by 9% for electricity and 7% for gas.

Analysts partially blamed these price increases on the lack of wind (for renewable energy output) as well as on the maintenance work being carried to Ireland's two largest power plants; Huntsdown in Dublin and Whitegate in Cork. These two plants account for 15% of Ireland's energy production.

This time around, the culprit for this substantial increase is the ongoing global energy crisis and war in Ukraine.

We are acutely aware that the rising cost of living is causing difficulty for households across the country. Unfortunately, the unprecedented and sustained volatility of wholesale gas prices over the last 12 months means that we now need to increase our prices. We delayed the increase as long as we could in the hope that wholesale prices would drop back to early 2021 levels, but regrettably, this has not happened.

For those who are keeping track, since August of 2021, Electric Ireland customers have received a total monthly increase of €44.19 on the average electricity bill and €28.71 on the average gas bill. Anyone with a dual-fuel plan with the company is now paying €875 more per year than 9 months ago!

More than ever, customers should take the time to compare pricing between energy providers, as there are some important price differences among them in Ireland.

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Electric Ireland Customer Reviews

We look at the two main customer review websites of Trustpilot and Google to see what customers think of their services.

Electric Ireland Reviews
Reviewer Rating Details
Trustpilot Complaints about high prices and rude customer service.
Google ⭐⭐ Reviews related to a bad customer service experience.

Reviews on Trustpilot

On the customer review website Trustpilot, Electric Ireland has an overall rating of 1.3 out of 5 stars from just over 165 reviews on the site. Nearly 91% of them rated Electric Ireland's customer service as either 'poor' or 'bad'.

The major customer complaints were about the long wait times to reach the Electric Ireland customer service department. The few customers who wrote a comment were pleased about Electric Ireland's prices.

Waiting for 30 minutes still failed to deal with someone, absolutely useless. Avoid"

You can also compare these reviews with those of important providers in Ireland like Bord Gáis Energy, Panda Power or Energia reviews just to name a few.

Reviews on Google

Reviews for Electric Ireland are not much more positive on Google. The company averages a rating of 1.5 out of five stars. The comments revolve around the same issues customers mention on Trustpilot: Appalling service and overcharged.

Have called on three separate occasions and on each waited 30/40minutes only to be cut off due to the advisor on the other end not picking up the call and rather than it being routed to next available advisor the called is ended. Easily one of the most frustrating experiences with a company I've ever had.

How Can I Pay my Electric Ireland Bill?

Electric Ireland provides a variety of options for you to pay your electricity and gas bills. They are:

  1. Pay online - Log in to your Electric Ireland account and pay directly online
  2. Direct Debit - Be sure to include your 9-digit Electric Ireland account number
  3. By post - Send a cheque payable to Electric Ireland, no cash accepted!
  4. Payzone - You can pay your Electric Ireland bill at any Payzone shop. Be sure to bring a copy of your bill when making the payment.

Does Electric Ireland offer Pay As You Go Plans?

Yes! For customers who prefer more control over their energy spending habits, there is an Electric Ireland Pay As You Go (PAYG) alternative to traditional billing. Customers can choose to opt-in to PAYG electricity or PAYG gas.

You can check out more on the pros and cons of prepay electricity and gas in our handy PAYG guide. For more in-depth information on how to get Electric Ireland Pay As You Go, such as reviews, rates, and friendly credit options, we have the ultimate Electric Ireland Pay As You Go guide.

Can I sign up for my Electric Ireland login?

laptop right

Yes! Reserved to customers with a Pay-As-You-Go account, you can sign up for an online account with Electric Ireland. To register and sign in, you will need to have your personal contact information, meter details, and payment details at hand.

Although you can add some of this information later, the meter details necessary include:

  • Keypad location — A label you can choose to identify the home associated with the meter, e.g. “Gas Rental House” or “28 Bridget Lane”.
  • Keypad number — This is an eight-digit number on the front of your top-up card, which you can also find on your In-Home Monitor under Settings/Info as the Payment Card ID.

If you experience any difficulties while trying to log in online, we've written a comprehensive Electric Ireland login guide to help out.

Once you have registered online, you'll be able to log in and manage your energy account 24 hours a day, seven days a week. Via the online portal called 'my Electric Ireland'. From there, you will be able to set up a direct debit, view your account balance, submit meter readings to Electric Ireland, and manage your personal details.

How can I obtain Electric Ireland Rewards?

The Electric Ireland Rewards scheme is an attractive loyalty scheme for Electric Ireland customers. Under the scheme, customers can get offers, retail discounts, vouchers for money off their energy bills, and even take part in competitions.

You do not enter automatically into the scheme when you register for Electric Ireland online, as your rewards account is separate from your billing. To sign up, you’ll need your account number (which is on your Electric Ireland bill), contact details, and date of birth.

There are regular updates on offers, so make sure to check the rewards website often. If you have any issues with your rewards account, contact Electric Ireland. Our Electric Ireland Rewards article also deals with the nitty-gritty of how to sign up, log in to the scheme, and Electric Ireland Real Rewards.

Electric Ireland Boiler Service

Boiler

Apart from electricity and gas, one can also obtain an Electric Ireland boiler service for only €89. You can request a gas boiler service on the provider's website by simply following these easy steps:

  1. Go to the Electric Ireland homepage.
  2. Click on "All Products".
  3. Select "Gas boiler service" about halfway down on the page.
  4. Click the orange button that says "Buy Now".
  5. Now click the orange button that says "Add to cart".
  6. Click "Checkout" and you are all set for your boiler service.

To make the appointment, you will need to provide a few personal details, namely:

  • Your name
  • Your phone number
  • Your address

The nice thing about this service is that you don't have to be an existing gas or electricity customer to reserve an Electric Ireland boiler service.

Two days before your scheduled appointment, you will receive a reminder of the service via text message. On the day of the appointment, your technician will call you to let you know they're on the way. Once the technician arrives, they will carry out a 26-point safety check. It takes approximately an hour for the service to be completed.

It's important to have regular boiler maintenance and get your boiler service every year. Servicing it consistently will ensure that it operates more efficiently. It will also save you money on your energy bills and help to prevent expensive repairs and breakdowns.

Note that Electric Ireland does not service liquid petroleum gas (LPG) boilers. The property must be connected to the gas pipeline to get an Electric Ireland boiler service.

Electric Ireland Smart Home Bundles

Consumers wanting to improve their home energy efficiency may be interested in one of two Electric Ireland Smart Home bundles, priced at €209 and €169. Both offers include your gas boiler service and come with either the Nest Learning thermostat or Climote, respectively.

The company offers a wide range of Smart thermostats designed to control your home heating and water easily; Nest, Climote, and Honeywell Evohome. You can also buy these Smart thermostats as part of a bundle or separately from Electric Ireland.

If you're interested in purchasing a smart thermostat but you're not sure which one to pick, check out our guides on the Nest smart thermostat and the Climote smart thermostat. We've also compared all the popular smart thermostats currently used in Ireland and any offers associated with them.

How do I Contact Electric Ireland?

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There is a multitude of ways to contact the electricity and gas supplier, whether you are looking for a phone number, email address, or post, we have created a complete directory of Electric Ireland contact information so you can reach the right department easily and quickly.

Alternatively, you can always dial the company's main phone number, Monday to Saturday from 8 am to 8 pm at 1800 372 372. Bear in mind, that there may be some long wait times at this number as mentioned in customer reviews.

Existing customers can always use their Electric Ireland login to reach the provider online. Business customers will need to use a separate login page dedicated to business accounts.

Moving Home? If you are moving home, you may want to examine our specific Electric Ireland guides to CorkCork and Dublin. You will find all sorts of details to help you move in, regardless if you are a home-buyer or renting.

About Electric Ireland and FAQS

Electric Ireland Synopsis
Fuel types: Electricity, gas, and duel-fuel   Ireland's largest provider
Electricity sources: Mainly renewables and gas   Competitive prices
Customers: 1.35 million total   Poor customer service reviews

Electric Ireland is the retail arm of ESB (Electricity Supply Board), Ireland's only electricity supplier before the market deregulation. The company also began to promote gas supply in 2011 after the gas market deregulation.

As of March 2021, the CRU monitoring report evaluated Electric Ireland with 47% of the electricity domestic market share. The provider continues to be the largest electricity supplier in the country, followed by Bord Gais Energy at 17.5%. It's followed by SSE Airtricity in third place with 12.5% of the Irish electricity market share and then Energia in fourth with 9.4%.

Along with gas and electricity, Electric Ireland also sells various types of smart technology, such as solar panels, EV chargers, and smart thermostats to help with the environment.

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Electric Ireland Fuel Mix

Renewables and gas are the primary sources of electricity for Electric Ireland, making up 63.7% and 34.3%, respectively. Electric Ireland has made some real strides in the percentage increase from renewables in recent years with the supplier now surpassing the national average of 57.9% in this department.

Find the latest fuel mix data in the following chart. This information was provided to the CRU by Electric Ireland for the 2020 fuel mix disclosure period.

Electric Ireland FAQs

Are Electric Ireland and ESB the same?

ESB rebranded its customer supply arm to Electric Ireland in 2012, following a government mandate forcing it to cede 40% and 50% of its business and residential electricity supply market, respectively. ESB was formerly the government-appointed electricity supplier for Ireland prior to market deregulation.

Rebranding was a non-negotiable condition to re-join the market as a competitor against other energy providers. It is to the advantage of the consumers that the market was deregulated, enabling competitive energy pricing. However, it must still have been unpleasant for ESB to have to sit there and watch customers walk away without being able to lift a finger.

ESB Networks currently manages the Irish electricity distribution network.

How do I Submit my Electric Ireland Meter Reading?

To ensure you pay the correct amount for your bill, it is best to regularly submit meter readings to Electric Ireland. See our complete guide on the matter if you want help to submit a meter reading.

You can submit your Electric Ireland meter reading in one of the following three ways:

  1. Online — You can submit the meter reading online via your online Electric Ireland account. If you do not have an account, you will need to register for one to submit the meter reading online.
  2. By phone — To submit your meter reading by phone, call 1800 372 372. You should have your account number (which you will find on your bill) on hand when you call to submit the reading.
  3. Via ESB Networks — Customers can also submit meter readings to Electric Ireland by visiting the ESB Networks webpage or calling them at 0800 337 777. The phone number is available 24/7. You will need to provide your 11-digit MPRN and your meter reading.

Note that if you submit your Electric Ireland meter reading more than once on the same day, it may delay your energy bill.

Are you an Electric Ireland new customer?

You can contact the sales department to find the correct plan or tariff for your home on 1800 305 090. Representatives are available Monday to Friday from 8 a.m. to 8 p.m and Saturdays from 9 a.m. to 5:30 p.m.

You can also visit the company website and select either the 'Sign Up Now' button or the 'Open an Account Now' button. On top of your personal information, you will need to provide your MPRN and/or GPRN. a current meter reading, and your bank details.

How do I you move house with Electric Ireland?

When you arrive at a new home, the existing provider for the property will continue to provide you with electricity and gas until you register your details. Moving house is the perfect opportunity to switch providers and find the best offer on the market.

If you are an existing customer and are moving house, you will need to either close your Electric Ireland account or, request to take your existing plan with you.

How do I switch to Electric Ireland?

Switching to Electric Ireland can be done over the phone or online via the provider's website in a matter of minutes. To know how much you can save by switching to Electric Ireland, you can call us here at Selectra on 12 678 669.

You'll need the following details to switch to Electric Ireland:

  • Your MRPN and/or GPRN. You can find these on your electricity bill.
  • A current meter reading.
  • Your bank details.

Keep in mind that if you switch to Electric Ireland and receive the welcome bonus, you must remain with Electric Ireland for at least 12 months. The bonus can only offset charges on your account. It cannot be requested as cash or a refund.

The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.

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