Electric Ireland is Ireland's largest electricity supplier. The former monopoly also provides gas, smart meters and a host of other services. Find out what offers are available so that you can decide if it's worth making the switch to Electric Ireland today.


About Electric Ireland

Electric Ireland is the retail arm of ESB (Electricity Supply Board), Ireland's only electricity supplier before the market was deregulated. In addition to electricity, Electric Ireland also began to supply gas in 2011 after the gas market was deregulated.

With more than 50% of the electricity market share, Electric Ireland is the largest electricity supplier in the country by far. It's followed by Bord Gáis Energy in second place with just under 17% and SSE Airtricity in third with almost 12%.

In addition to gas and electricity, Electric Ireland also sells various types of smart technology, such as solar panels, EV chargers and smart thermostats.

Are Electric Ireland and ESB the same?

The customer supply arm of ESB was rebranded as Electric Ireland in 2012, following a government mandate forcing it to cede 40% and 50% of its residential and business electricity supply market respectively. ESB was formerly the government-appointed electricity supplier for Ireland prior to market deregulation.

Rebranding was a non-negotiable condition in order to be able to rejoin the market as a competitor against other energy providers. It is to the advantage of the consumers that the market was deregulated, enabling competitive pricing. However it must still have been unpleasant for ESB to have to sit there and watch customers walk away without being able to lift a finger.

ESB Networks currently manages the Irish electricity distribution network. Despite the market shake-up and the ensuing competition, the Commission for Regulation of Utilities (CRU) end-of-year 2017 electricity and gas retail markets report showed that Electric Ireland held an impressive 49.5% residential electricity market share and had gained a 21.3% residential gas market share, making it one of the dominant energy providers in Ireland again.

Electric Ireland Rates & Tariffs

Electric Ireland offers a variety of energy plans. To help you compare Electric Ireland rates and find the best offer, we've broken down the suppliers plans in the following order.

  • Electricity rates and plans
  • Gas rates and plans
  • Dual fuel plans
  • Smart meter offers (new!)
  • Electric Ireland rates compared to other suppliers

This information only includes price details for customers that pay by bill or via direct debit. For information regarding Electric Ireland rates for prepayment meters, head to our Electric Ireland Pay As You Go (PAYG) guide.

Looking to save money on your energy bills?Look no further! Our energy advisers can help you find a better energy offer for your home. Call 15 256 882 or get a free callback now.

Electric Ireland Electricity Rates

In the table below, you can find Electric Ireland's standard electricity unit rate according to your meter type. This is how much you pay per kWh of electricity that you consume. If you register for a discounted Electric Ireland plan, the discount will be applied only to these unit rates rather than the whole bill.

Standard Electric Ireland Electricity Unit Rates
Meter Type Day Unit Rate Night Unit Rate
24 Hour 19.9c/kWh 19.9c/kWh
Day/Night 21.24c/kWh 10.49c/kWh
Night Saver 19.9c/kWh 10.49c/kWh

Last updated: March 2021

In addition to paying for the electricity that you use, you must also pay fixed electricity costs. These include the following:

  • Electricity standing charge — This covers the costs of operating and maintaining the electricity network.
  • PSO Levy — This Government mandate supports generating electricity from sustainable sources.

You can find the Electric Ireland fixed electricity costs for your meter type in the table below.

Electric Ireland Fixed Electricity Costs
Meter Type Standing Charge PSO Levy Total Fixed Costs
24 Hour Urban €173.25/year €88.80/year €262.05
24 Hour Rural €228.56/year €88.80/year €317.36
Day/Night Urban €235.14/year €88.80/year €337.80
Day/Night Rural €295.83/year €88.80/year €384.63
Night Saver Urban €186.67/year €88.80/year €275.47
Night Saver Rural €241.98/year €88.80/year €330.78

Last updated: March 2021

Electric Ireland offers a variety of discounted electricity plans. In the following table, we've listed the plans and what they offer. We've also calculated the estimated annual bill (EAB).

Electric Ireland Electricity Plans
Plan Offer Estimated Annual Bill (EAB)
Standard none €1,098
Electricity €265 online welcome bonus
5.5% direct debit & paperless billing discount
€787
Green Electricity 100% green electricity
€265 online welcome bonus
5.5% direct debit & paperless billing discount
€791
Electricity NightSaver €265 online welcome bonus
5.5% direct debit & paperless billing discount
€688
Green Electricity NightSaver 100% green electricity
€250 online welcome bonus
5.5% direct debit & paperless billing discount
€693

The EAB is based on the average urban household, which consumes 4,200 kWh of electricity per year. Discounts are applied to unit rates only. The welcome bonus has been included. Last updated: March 2021

Electric Ireland Gas Rates

Unlike with electricity, Electric Ireland gas rates don't vary by meter type. Find the standard gas rates in the following table.

Electric Ireland Gas Rates
Cost Type Rate
Standard Unit Rate 5.391c/kWh
Standing Charge €103.04
Carbon Tax 0.535c/kWh

There is only one Electric Ireland gas plan with a discount. You can see how it compares to the standard gas plan in the table below.

Electric Ireland Gas Plans
Electricity Plan Offer Estimated Annual Bill
Standard none €755
Gas Offer €75 online welcome bonus
5.5% direct debit and paperless billing discount
€647

Calculations based on average consumption figures. All discounts have been applied. Last updated: March 2021

Electric Ireland Dual Fuel Tariffs

If you have both gas and electricity, you'll get the best deal with an Electric Ireland dual fuel plan. Rather than just getting a 5.5% discount off the standard unit rates, you'll get 8.5% off. Another advantage is that the welcome bonus for dual fuel is €350. For a single fuel, it's either €265 or €75.

In the following table, you can see how Electric Ireland's dual fuel plans compare.

Electric Ireland Dual Fuel Plans
Plan Offer Estimated Annual Bill (EAB)
Standard none €1,853
Electricity and Gas €350 online welcome bonus
8.5% direct debit & paperless billing discount
€1,381
Green Electricity & Gas 100% green electricity
€350 online welcome bonus
8.5% direct debit & paperless billing discount
€1,385
Electricity NightSaver & Gas €350 online welcome bonus
8.5% direct debit & paperless billing discount
€1,288
Green Electricity NightSaver & Gas 100% green electricity
€350 online welcome bonus
8.5% direct debit & paperless billing discount
€1,292

The EAB is based on the average urban household. Discounts are applied to unit rates only. The welcome bonus has been included. Last updated: March 2021

If you switch to Electric Ireland and receive the switching bonus of €350 welcome bonus, you must remain with Electric Ireland for at least 12 months. The bonus can only be used to offset charges on your account. It can not be requested as cash or a refund.

Electric Ireland Smart Meter Rates & Plans

Electric Ireland recently launched special offers for customers with smart meters. With these plans, electricity rates can vary depending on the time of day.

Let's break down the five plans available for customers with an Electric Ireland smart meter. You can find the standard electricity rates for each plan in the table below.

If you sign up for electricity only, you will get a 5.5% discount for direct debit and paperless billing. New customers will also get a €265 online welcome bonus. If you're a dual fuel customer, you'll get an 8.5% discount and a €350 welcome bonus.

Electric Ireland Smart Meter Offers
Smart Meter Plan Offer Electricity Unit Rates
Home+ Advanced electricity insights 19.90c per kWh
Home+ Weekender Free electricity on Satuday or Sundays Standard: 21.84c per kWh
Free Saturday/Sunday:0c per kWh
Home+ Night Boost Cheaper electricity at night 8am-11pm: 22.16c per kWh
11pm - 8am: 11.41c per kWh
2am - 4pm: 6.16c per kWh
Home+ SST Advanced insights & cheaper at night 8am-11pm: 21.68c per kWh
11pm-8am: 11.43c per kWh
5pm-7pm: 23.13c per kWh
Home SST Cheaper electricity at night 8am-11pm: 21.68c per kWh
11pm-8am: 11.43c per kWh
5pm-7pm: 23.13c per kWh

Last updated: March 2021

How do Electric Ireland rates compare to other suppliers?

The table below shows Ireland’s largest providers, along with the estimated annual spend for their cheapest dual fuel offer.

Cheapest Duel Fuel Offer per Supplier
Supplier Best offer Price per year
Bord Gáis Energy 29% Electricity discount
38% Gas discount
€1,396.23
Electric Ireland 8.5% Dual fuel discount
€350 Cashback
1,381.38
Energia 40% Electricity discount
39% Gas discount
€40 Cashback
€1,388.35
PrePayPower Standard €2,098.03
SSE Airtricity 10% Dual fuel discount
€270 Cashback
€1,527.91

Calculations based on average consumption figures for an urban home with a 24-hour meter. All discounts and cashback have been applied. Last updated: November 2020

Here at Selectra, our trained advisors can find you the best energy plan for your home. Call 15 256 882 now or request a free callback now.

Electricity bill

How often does Electric Ireland bill?

Electric Ireland typically issues your bill every two months. You must pay your bill within 14 days from the time it is issued. If you fail to pay your Electric Ireland bill, you risk your energy supply being disconnected.

If you have both your gas and electricity supply with Electric Ireland, you will be billed separately for each. If you are a direct debit customer, these will be taken as two separate payments.

Should you have any queries about your energy bill, either contact Electric Ireland's customer service team or check out our guide on understanding utility bills.

Energy bills too high?Our free service can get you a better deal in minutes. Call one of our trained advisers today to find out how much you could save. Call 15 256 882 or get a free callback now.

How do I submit my Electric Ireland meter reading?

Do you need to submit an Electric Ireland meter reading?

You can submit your Electric Ireland meter reading in one of the following three ways:

  1. Online — You can submit the meter reading online via your online Electric Ireland account. If you do not have an account, you will need to register for one in order to submit the meter reading online.
  2. By phone — To submit your Electric Ireland meter reading by phone, call 1850 372 372. You should have your account number (which can be found on your bill) on hand when you call to submit the reading.
  3. By text — Electric Ireland customers can also submit meter readings by sending a text to ESB Networks on 0879 609 223. The format should be your 11-digit MPRN, followed by a space and your meter reading.

Note that if you submit your Electric Ireland meter reading more than once on the same day, your energy bill may be delayed.

Pay As You Go

For customers who prefer to have more control over their energy spending habits, there is an Electric Ireland Pay As You Go (PAYG) alternative to traditional billing. Customers can choose to opt in to PAYG electricity. However, PAYG gas is reserved only for customers who may be experiencing payment difficulties or have accumulated debt.

You can check out more on the pros and cons of prepay electricity and gas in our handy PAYG guide. For more in-depth information on how to get Electric Ireland Pay As You Go, such as reviews, rates and friendly credit options, we have the ultimate Electric Ireland Pay As You Go guide. For help topping up your meter, check out our Electric Ireland Top Up page.

PAYG is the most expensive way to pay for energy.Call us and we'll help move you to a cheaper tariff, fast. Call 15 256 882 or get a free callback now.

Login: Access Your Account Online

Signing up for an online account with Electric Ireland is a relatively simple process. To register and sign in, you will need to have your personal contact information, meter details and payment details to hand.

Although some of this information can be added later on, the meter details necessary include the following:

  • Keypad location — A label you can choose to identify the home associated with the meter, e.g. “Gas Rental House” or “28 Bridget Lane”.
  • Keypad number — This is an eight-digit number on the front of your top-up card which can also be found on your In-Home Monitor under Settings/Info as the Payment Card ID.

If you experience any difficulties while trying to log in online, we've written a comprehensive Electric Ireland login guide to help you out. Note that for EI business customers, there is a separate Electric Ireland business login page that you'll need to use.

Once you have registered online, you'll be able to log in and manage your energy account 24 hours a day, seven days a week. Via the online portal, you can set up a direct debit, view you account balance and previous payments and manage your personal details.

Electric Ireland Apps

Smartphone

Electric Ireland currently offers two different applications for both the Android and iOS platforms, the PAYG top up app and the Smarter Home app.

PAYG Electricity Top-Up (Android)/Top Up Now (iOS)

This app is for topping up and managing PAYG electricity accounts. If your details are registered, you can quickly and easily top up your meter in just a few clicks. You can also view your top-up history and update your personal details on the go.

Google Play rating:⭐⭐

iTunes app store: ⭐⭐⭐⭐

Customers who were completely satisfied with the app cited it as being quick and easy to use.

Smarter Home App (Android)/EI Smarter Home (iOS)

This app is only for customers who have subscribed to the Electric Ireland Smarter Homes service. It allows customers to monitor and analyse their electricity usage in much more detail.

Customers can control appliances and monitor the exact usage of those appliances via Smart Plugs. This could potentially result in a real saving benefit if consumers apply the information they obtain to increasing their household’s energy efficiency.

Devices with Smart Plugs can also be turned on or off remotely, including the immersion water heater if paired with the Smart Immersion Control accessory.

Google Play rating: ⭐⭐½

iTunes app store: ⭐⭐⭐½

Customers opinions of this app were varied. Most of the negative reviews resulted from device incompatibility issues and registration issues. Satisfied customers were happy with the control the app gave them over their usage. More specifically, many noted how they enjoyed having the ability to turn on and off the immersion remotely.

Electric Ireland Rewards

The Electric Ireland Rewards scheme is an attractive loyalty scheme for Electric Ireland customers. Under the scheme, customers can obtain offers, retail discounts, vouchers for money off their energy bills, and even participate in competitions.

You are not automatically entered into the scheme when you register for Electric Ireland online, as your rewards account is separate to your billing. To sign up you’ll need your account number (which is on your Electric Ireland bill), contact details, and date of birth.

Offers are regularly updated so make sure to check the rewards website often. If you have any issues with your rewards account, contact Electric Ireland. Our Electric Ireland Rewards article also deals with the nitty gritty of how to sign up and log in to the scheme.

Electric Ireland Real Rewards

One especially welcome aspect of the rewards scheme applies to customers who shop at SuperValu. SuperValu have their own rewards scheme called Real Rewards.

To sign up to the SuperValu Real Rewards scheme, pick up a Real Rewards card in any SuperValu, register it online and then log on to your Electric Ireland rewards account. Navigate to the “Edit My Details” section and add your card.

After registering your Real Rewards card, you will automatically earn Supervalu points for paying your energy bill. Your Real Rewards card can be registered with up to two Electric Ireland accounts (e.g. your gas and your electricity accounts).

Once you have at least 250 Real Rewards points, you can redeem them on the SuperValu rewards website or via the Real Rewards app. For every 250 points, you earn €5. To redeem your points, enter your Electric Ireland Rewards account and select where it says “Redeem SuperValu Voucher”. Enter your voucher code in this page and the amount will be discounted from your next energy bill.

Unfortunately, there is a catch. You can only claim up to €10 off your energy bill within a 60-day billing period. If you are a dual fuel customer, this applies to each account registered with your SuperValu Real Rewards card. This could result in a potential savings of €20 each 60-day period, which is nearly €120 a year in savings.

Electric Ireland Gas Boiler Service

Boiler

An Electric Ireland gas boiler service costs €89. You can book a gas boiler service on the Electric Ireland website. Simply go to the Electric Ireland homepage, click "Products" and select "Gas boiler service". Click the orange button that says "Add To Cart" and then click "Checkout".

In order to make the appointment, you will need to provide a few personal details, including your name, phone number and address. You don't have to be an Electric Ireland gas or electricity customer in order to book a gas boiler service.

Two days before your scheduled appointment, Electric Ireland will send you a reminder via text message. On the day of the appointment, your technician will call you to let you know they're on the way. Once the technician arrives, they will carry out a 26-point safety check. The appointment will last around an hour.

It's important to get your boiler serviced each year. Servicing it regularly will ensure that it operates more efficiently. It will also save you money on your energy bills and help to prevent expensive repairs and breakdowns.

Note that Electric Ireland does not service liquid petroleum gas (LPG) boilers. In order to get an Electric Ireland boiler service, the property must be connected to the gas pipeline.

Smart Home: Electric Ireland Nest and Climote

Electric Ireland offers a Smart Home subscription. Customers can contract one of two tariffs, priced at €3.99 and €7.99 respectively, and receive two Smart Plugs and a free smart hub installation, among other benefits. Customers can then purchase additional accessories, such as solar panels or thermostats, from the Electric Ireland website to connect to the smart system.

What is a Smart Plug?A Smart Plug is a device you plug into a socket and connect appliances to, in order to be able to remotely activate/deactivate them and/or monitor usage. See our article on smart home devices for more information.

With both Smart Home subscriptions, customers will receive two smart plugs, real time usage information, bill forecasting, free installation and the option to add remote immersion control for an additional €2.99 a month. The €7.99 option also includes a smarter home heating thermostat, such as the Electric Ireland Nest or Climote. All options have 36-month contracts.

If you subscribe to the Smart Home service, you can also download the Smarter Home App and remotely control your household’s energy usage.

 

If you're interested in purchasing a smart thermostat but you're not sure which one to pick, we'd suggest checking out our individual guides on the Electric Ireland Nest smart thermostat and the Climote smart thermostat. We've also compared all the popular smart thermostats currently used in Ireland and any offers associated with them.

Fuel Mix

Renewables and gas are the main sources of electricity for Electric Ireland, making up 47.5% and 44%, respectively. Even though the percentage from renewables has continued to increase each year, it still trails behind the national average of 54%.

Find the latest fuel mix data in the following chart. This information was provided to the CRU by Electric Ireland for the 2019 fuel mix disclosure period.

Contact

Talk to a real person - FastYou won't have to talk to a machine or wait on hold for hours. Our free service will put you through to a real person without the wait. Call 15 256 882 or get a free callback now.

As one of the top energy provider companies in Ireland, Electric Ireland has several contact numbers corresponding to different departments. When in doubt, try calling Electric Ireland on 1850 372 372. Representative are available Monday to Saturday from 8 a.m. to 8 p.m.

For more specific queries, such as sales, home energy, complaints or calling from abroad, we recommend viewing our Electric Ireland Contact page.

Electric Ireland