Electric Ireland's contact number is 1800 372 372! Whether you are an existing or a new customer, need to pay a bill, submit a meter reading, or are simply looking to contact Electric Ireland, our comprehensive provider guide has all the answers for you!
Electric Ireland price cuts from 1st March 2024 Electric Ireland has announced it will be cutting its electricity prices by 8% and gas prices by 7% to benefit 1.1 million customers in response to the easing energy crisis. The cuts will be effective from 1st March 2024.
What Are Electric Ireland’s Prices and Offers?
There are a lot of Electric Ireland rates and tariffs to choose from. As Ireland’s biggest supplier, you’re likely to find an option which is perfectly suited to your needs and meter type.
What Are the Current Electric Ireland Discounts?
Electric Ireland is currently offering the following discounts:
| Tariff | Discount |
|---|---|
| Electricity Only Tariffs | 5.5% |
| Gas Tariffs | 5.5% |
| Dual Fuel Tariffs | 8.5% |
| Pay As You Go Tariffs | No Discount |
Here are the current Electric Ireland tariffs on offer:
🛠️ Electricity Only Tariffs
Urban Meter
Urban 24hr
- Unit Rate: 27.23c /kWh
- Standing Charge: €250.77
- EAB: €1,394.40
Urban Nightsaver
- Day Rate: 29.08c /kWh
- Night Rate: 14.34c /kWh
- Standing Charge: €341.24
- EAB: €1,252.98
Urban Night Storage
- Unit Rate: 27.23c /kWh
- Night Rate: 14.34c /kWh
- Standing Charge: €263.42
- EAB: €1,136.37
Rural Meter
Rural 24hr
- Unit Rate: 27.23c /kWh
- Standing Charge: €314.98
- EAB: €1,458.62
Rural Nightsaver
- Day Rate: 29.08c /kWh
- Night Rate: 14.34c /kWh
- Standing Charge: €413.13
- EAB: €1,324.88
Rural Night Storage
- Unit Rate: 27.23c /kWh
- Night Rate: 14.34c /kWh
- Standing Charge: €327.63
- EAB: €1,200.58
Last updated: April 2024
EAB calculated based on average electricity usage (4,200 kWh) with VAT and PSO Levy included.
💡 Smart Meter Tariffs
Standard Smart Tariff
Urban Smart Meter
- Peak Rate: 39.30c /kWh
- Day Rate: 36.83c /kWh
- Night Rate: 19.35c /kWh
- Standing Charge: €250.77
- EAB: €1,727.19
Rural Smart Meter
- Peak Rate: 39.30c /kWh
- Day Rate: 36.83c /kWh
- Night Rate: 19.35c /kWh
- Standing Charge: €314.98
- EAB: €1,791.40
Last updated: April 2024
EAB calculated based on average electricity usage (4,200 kWh) with VAT and PSO Levy included.
💳 Pay As You Go Tariffs
Urban Meter
SPAYG Electricity Urban
- Unit Rate: 38.95c /kWh
- Standing Charge: €272.61
- Prepay Service: €131.45
- EAB: €2,039.78
SPAYG NightSaver Urban
- Day Rate: 41.59c /kWh
- Night Rate: 20.51c /kWh
- Standing Charge: €357.19
- Prepay Service: €131.45
- EAB: €1,792.92
Rural Meter
SPAYG Electricity Rural
- Unit Rate: 38.95c /kWh
- Standing Charge: €342.39
- Prepay Service: €131.45
- EAB: €2,109.56
SPAYG NightSaver Rural
- Day Rate: 41.59c /kWh
- Night Rate: 20.51c /kWh
- Standing Charge: €435.32
- Prepay Service: €131.45
- EAB: €1,871.05
Last updated: April 2024
EAB calculated based on average electricity usage (4,200 kWh) with VAT and PSO Levy included.
🔥 Gas Only Tariffs
Gas Tariff
- Unit Rate: 9.84c /kWh
- Standing Charge: €155.96
- EAB: €1,343.98
Last updated: April 2024
EAB calculated based on average gas usage (11,000 kWh) with VAT and Carbon Tax included.
✌️ Dual Fuel Tariffs
Standard Urban Tariffs
Standard Urban 24 Hour
- Unit Rate: 27.23c /kWh
- Gas Rate: 9.12c /kWh
- Standing Charge: €406.72
- EAB: €2,659.15
Standard Urban Night Storage
- Unit Rate: 27.23c /kWh
- Night Rate: 14.34c /kWh
- Gas Rate: 9.12c /kWh
- Standing Charge: €419.38
- EAB: €2,401.12
Standard Urban Smart Meter
- Peak Rate: 31.60c /kWh
- Day Rate: 29.62c /kWh
- Night Rate: 15.57c /kWh
- Gas Rate: 9.12c /kWh
- Standing Charge: €406.72
- EAB: €2,702.91
Standard Urban Nightsaver
- Day Rate: 29.08c /kWh
- Night Rate: 14.34c /kWh
- Gas Rate: 9.12c /kWh
- Standing Charge: €497.19
- EAB: €2,517.73
Standard Rural Tariffs
Standard Rural 24 Hour
- Unit Rate: 27.23c /kWh
- Gas Rate: 9.12c /kWh
- Standing Charge: €470.93
- EAB: €2,723.37
Standard Rural Night Storage
- Unit Rate: 27.23c /kWh
- Night Rate: 14.34c /kWh
- Gas Rate: 9.12c /kWh
- Standing Charge: €483.59
- EAB: €2,465.33
Standard Rural Smart Meter
- Peak Rate: 31.60c /kWh
- Day Rate: 29.62c /kWh
- Night Rate: 15.57c /kWh
- Gas Rate: 9.12c /kWh
- Standing Charge: €470.93
- EAB: €2,767.12
Standard Rural Nightsaver
- Day Rate: 29.08c /kWh
- Night Rate: 14.34c /kWh
- Gas Rate: 9.12c /kWh
- Standing Charge: €561.40
- EAB: €2,581.94
Last updated: April 2024
EAB calculated based on average electricity usage (4,200 kWh) + average gas usage (11,000 kWh) with VAT, PSO Levy included and Carbon Tax included.
How Much Are the Standing Charges with Electric Ireland?
In addition to the PSO levy, you also need to pay the Electric Ireland standing charges. These are included in your bill and help pay for your property to be connected to the electricity and gas. Here are the current Electric Ireland standing charges:
| Meter Type | Standing Charge | PSO Levy | Total Fixed Costs |
|---|---|---|---|
| 24 Hour Urban | €272.61/year | €0.00/year | €272.61 |
| 24 Hour Rural | €342.39/year | €0.00/year | €342.39 |
| Urban Night Storage | €286.38/year | €0.00/year | €286.38 |
| Rural Night Storage | €356.16/year | €0.00/year | €356.16 |
| Urban Smart Meter | €272.61/year | €0.00/year | €272.61 |
| Rural Smart Meter | €342.39/year | €0.00/year | €342.39 |
Night Saver charges only apply if you have a separate Night Storage Heating meter.
How Do Electric Ireland’s Rates Compare?
At the moment, Electric Ireland is the sixth cheapest supplier in Ireland offering an EAB of €1,818.36 for its Standard Urban 24 hour meter. Electric Ireland is currently more expensive than the average.
| Supplier | Best Offer | Estimated Annual Bill | Trustpilot Reviews |
|---|---|---|---|
| SSE Airtricity | Fixed Offer | €1,273.32 | 1.2 / 5 |
| Yuno Energy | Fixed Discount | €1,324.99 | 3.6 / 5 |
| Flogas | No Discount | €1,332.29 | 4.2 / 5 |
| Energia | 31% Selectra Discount 📞 | €1,340.37 | 4.1 / 5 |
| Bord Gáis | 24% on Electricity | €1,388.22 | 1.7 / 5 |
| Electric Ireland | 24% on EO, DF | €1,394.35 | 1.4 / 5 |
| Community Power | No Discount | €1,448.22 | N/A |
| Ecopower | No Discount | €1,808.53 | 3.9 / 5 |
| PrepayPower | No Discount | €1,835.81 | 4.8 / 5 |
| Pinergy | No Discount | €2,001.73 | 4.6 / 5 |
| Waterpower | No Discount | new customers are currently unable to switch | N/A |
*Figures are for illustrative purposes only. Calculations based on average consumption figures for an urban home with a 24-hour standard meter unless specified. All discounts and cashback have been applied. This also includes the PSO Levy at €0.00.
Last updated: April 2024
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What Is the Most Recent Electric Ireland Price Cut?
Electric Ireland announced it will be cutting its electricity prices by 8% and gas prices by 7% from 1st March 2024. This is following its price cut in November 2023 after constant rises since 2020. Here’s the evolution of Electric Ireland price increases and decreases:
Electric Ireland Price Changes
January 15, 2024
Electric Ireland announces additional price reductions. Electricity prices decrease by 8% and gas prices by 7%.
November 1, 2023
Electric Ireland reduces electricity prices by 10% and gas prices by 12%.
August 1, 2022
Electricity prices increase by 10.9% and gas prices by 29.2%.
March 30, 2022
Electric Ireland announces a significant increase of almost 25% in gas and electricity prices.
November 1, 2021
Residential electricity prices increase by 9.3% and gas prices by 7%.
August 1, 2021
Electricity prices increase by 9% and gas prices by 7.8%.
August 1, 2020
Electric Ireland decreases electricity and gas prices, exact percentages not specified.
More than ever, customers should take the time to compare pricing between energy providers, as there are some important price differences among them in Ireland.
How Do I Contact Electric Ireland?
Electric Ireland's main customer contact number is 1800 372 372 which is open Monday to Saturday from 8am to 8pm. However, there are lots of other reasons why you might need to get in touch with Electric Ireland, so here’s a main list of their contact options:
| Contact Method | Contact Details |
|---|---|
| Electric Ireland phone number | 1800 372 372 |
| Electric Ireland email address | [email protected] |
| Electric Ireland mailing address | Electric Ireland PO Box 841 South City Delivery Office Cork T12C825 |
What Is the Electric Ireland Business Contact Number?
For Electric Ireland business customers, you can call 1800 372 787, open from Monday to Friday from 9am to 5:30pm for questions regarding SMEs. You can also can send an email to [email protected].
Is There an Electric Ireland Web Chat?
There is also an Electric Ireland web chat where you can talk to a customer service agent without needing to call up. The web chat service is available Monday to Friday from 9am to 5pm.
Check Out Our Electric Ireland Contact Guide!
How Do I Use My Electric Ireland Login?
Your Electric Ireland login account allows you to manage your account entirely online without needing to call Electric Ireland up. Here’s a list of the main features you have with your Electric Ireland login:
- Pay your Electric Ireland bills online
- Set up Direct Debits
- Submit meter readings
- Get an Electric Ireland online billing discount (often grouped with a Direct Debit discount)
- Monitor your energy usage
- Manage your Electric Ireland rewards
- Top up your SPAYG (Smarter PAYG) meter
How Do I Register for an Electric Ireland Login Account?
To register for your Electric Ireland login account, you will need to sign up online. Just simply head to the Electric Ireland website, click ‘My Login’ in the top menu bar, and then click ‘Don't have an online account? Sign up’. To create your account, you’ll need to have:
- Your Electric Ireland Account number
- The last six digits of your MPRN/GPRN
- Your email address
- Your phone number
- Your date of birth
How Can I Pay My Electric Ireland Bill?
Electric Ireland provides a variety of options for you to pay your electricity and gas bills. They are:
- Pay Online
Log in to your Electric Ireland account and pay directly online - Direct Debit
Be sure to include your 9-digit Electric Ireland account number - By Post
Send a cheque payable to Electric Ireland, no cash accepted! - Payzone
You can pay your Electric Ireland bill at any Payzone shop. Be sure to bring a copy of your bill when making the payment.
Can I Do an Electric Ireland Top Up Online?
If you need to top up your Electric Ireland Pay As You Go meter, you can do so online without needing to go to the shop! You need to make sure that your have a PAYG Smart Meter installed so you can just add the money from your bank account and then enter the top up code on your meter.
Read More in Our Electric Ireland Login Guide!
What Are the Electric Ireland Customer Reviews Like?
Electric Ireland is generally rated poorly by customers who have problems with pricing and customer service. From the two leading review websites Trustpilot and Google Reviews, here are the current Electric Ireland scores:
| Reviewer | Rating | Details |
|---|---|---|
| Trustpilot | ⭐ | Complaints about high prices and rude customer service. |
| ⭐ | Reviews related to a bad customer service experience. |
What Are the Reviews on Trustpilot Like?
On the customer review website Trustpilot, Electric Ireland has an overall rating of 1.3 out of 5 stars from just over 420 reviews on the site. Nearly 91% of them rated Electric Ireland's customer service as either 'poor' or 'bad'.
The major customer complaints were about the long wait times to reach the Electric Ireland customer service department. The few customers who wrote a comment were pleased about Electric Ireland's prices.
What Are the Reviews on Google Reviews Like?
Reviews for Electric Ireland are not much more positive on Google. The company averages a rating of 1.4 out of 5 stars. The comments revolve around the same issues customers mention on Trustpilot: Appalling service and overcharging.
Check Out Our Electric Ireland Reviews Guide!
Electric Ireland FAQs
About Electric Ireland
Electric Ireland is the retail arm of ESB, Ireland's only electricity supplier before the market deregulation. The company also began to promote gas supply in 2011 after the gas market deregulation.
As of March 2021, the CRU market survey evaluated Electric Ireland with 51% of the electricity domestic market share. The provider continues to be the largest electricity supplier in the country, followed by Bord Gais Energy at 16%. It's followed by SSE Airtricity in third place with 11% of the Irish electricity market share and then Energia in fourth with 9%.
Along with gas and electricity, Electric Ireland also sells various types of smart technology, such as solar panels, EV chargers, and smart thermostats to help with the environment.
Who owns Electric Ireland?
Electric Ireland is owned and managed by the ESB group. The group is classified as a 'semi-state' operated entity. The company operates as every other corporation in the country, however, its directors are appointed by the Government of Ireland instead of shareholders.
What Is the Electric Ireland fuel mix?
Renewables and gas are the primary sources of electricity for Electric Ireland, making up 65.5% and 31%, respectively. Electric Ireland has made some real strides in the percentage increase from renewables in recent years with the supplier now surpassing the national average of 57.9% in this department.
Find the latest fuel mix data in the following chart. This information was provided to the CRU by Electric Ireland for the 2022 fuel mix disclosure period.
Please note these are the latest statistics that Electric Ireland has available from 2022. Some of the statistics might have changed.
Last Updated: January 2024
How do I submit my Electric Ireland Meter Reading?
To ensure you pay the correct amount for your bill, it is best to regularly submit meter readings to Electric Ireland. See our complete guide on the matter if you want help to submit a meter reading.
You can submit your Electric Ireland meter reading in one of the following three ways:
- Online
You can submit the meter reading online via your online Electric Ireland account. If you do not have an account, you will need to register for one to submit the meter reading online. - By Phone
To submit your meter reading by phone, call 1800 372 372. You should have your account number (which you will find on your bill) on hand when you call to submit the reading. - Via ESB Networks
Customers can also submit meter readings to Electric Ireland by visiting the ESB Networks webpage or calling them at 0800 337 777. The phone number is available 24/7. You will need to provide your 11-digit MPRN and your meter reading.
Note that if you submit your Electric Ireland meter reading more than once on the same day, it may delay your energy bill.
Does Electric Ireland offer boiler service?
Unfortunately, Electric Ireland no longer provides boiler services.
Does Electric Ireland install solar panels?
Electric Ireland has been offering solar panels since 2016 and have also extended into a range of different solar panel products to help you move towards a greener energy that will also make your bill cheaper! Electric Ireland works with the renewable energy and solar panel company NRG Panel who installed the solar panels on their behalf.
The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.
Read more about Electric Ireland
Is There Electric Ireland Pay As You Go?
How Can I Find the Electric Ireland Contact Number?
Electric Ireland Login Guide: Sign In & Online Support
Electric Ireland Top Up: Help If Top Up Not Working
Electric Ireland Dublin: Prices, Contact and More!
Electric Ireland Cork: Is It Worth Moving?
Electric Ireland Rewards: Rewards, Vouchers and More!
