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What Do Electric Ireland Customers Think?

Trustpilot
1.6 / 5
Google Reviews
1.6 / 5
Selectra
1.3 / 5

Electric Ireland's advantage is its established reliability and comprehensive service, offering a range of tariffs and offers for both electricity and gas customers. In addition, they also offer home energy services, including solar panel installation. Despite this, recurring customer service concerns and criticism over high pricing may go against Ireland's largest energy supplier. 

Read all Electric Ireland reviews

What Are the Electric Ireland Rates?

Electricity Rates

Standard, 24hr Standard Green Score D
24-Hour 31.27c/kWh 31.27c/kWh
Standing €250.77/yr €314.98/yr

  • 10% discount on electricity

  • €60 cashback

  • 12-month contract

  • Variable rate

  • Online billing

  • Direct debit

NightSaver Standard Green Score C
Day 35.06c/kWh 35.06c/kWh
Night 17.29c/kWh 17.29c/kWh
Standing €328.58/yr €400.48/yr

  • 5.5% discount on electricity

  • 12-month contract

  • Variable rate

  • Online billing

  • Direct debit

  • €60 cashback

Smart Electricity Standard Green Score D
Peak 37.33c/kWh 18.39c/kWh
Night 18.39c/kWh 37.33c/kWh
Day 34.99c/kWh 34.99c/kWh
Standing €250.77/yr €314.98/yr

  • 5.5% discount on electricity

  • €30 cashback

  • 12-month contract

  • Variable rate

  • Online billing

  • Direct debit

Smart 24 Variable price Green
Peak 29.27c/kWh 29.27c/kWh
Night 29.27c/kWh 29.27c/kWh
Day 29.27c/kWh 29.27c/kWh
Standing €250.77/yr €314.98/yr

  • Smart meter required

  • 14% discount

  • €85 cashback

  • 12 month contract

  • Variable rate

  • Direct debit

  • Paperless billing

Unit rates excl. VAT, incl. discounts. Standing charges and annual costs incl. 9% VAT & all charges. Last updated 5 May 2026.

Gas Rates

Standard Gas Standard Score E
Gas 10.06c/kWh
Standing €149.71/yr

  • 10% discount on gas

  • 12-month contract

  • Variable rate

  • Online billing

  • Direct debit

 

Unit rates excl. VAT, incl. discounts. Standing charges and annual costs incl. 9% VAT & all charges. Last updated 5 May 2026.

Dual Fuel Rates

Standard Dual Fuel Standard Green
24-Hour 31.80c/kWh 31.80c/kWh
Standing €250.77/yr €314.98/yr
Gas 10.23c/kWh
Standing €149.71/yr

  • 8.5% discount on electricity and gas

  • 12-month contract

  • Variable rate

  • Online billing

  • Direct debit

  • €50 cashback

Smart Dual Fuel SmartDual Green
Peak 36.14c/kWh 17.80c/kWh
Night 17.80c/kWh 36.14c/kWh
Day 33.88c/kWh 33.88c/kWh
Standing €250.77/yr €314.98/yr
Gas 10.23c/kWh
Standing €149.71/yr

  • 8.5% discount on electricity and gas

  • Smart meter required

  • Variable rate

  • 12 month contract

  • Direct Debit

  • Paperless billing

Smart Dual 24 SmartDual Green
Day 31.14c/kWh 31.14c/kWh
Peak 31.14c/kWh 31.14c/kWh
Night 31.14c/kWh 31.14c/kWh
Standing €250.77/yr €314.98/yr
Gas 10.23c/kWh
Standing €149.71/yr

  • 8.5% discount

  • Smart meter required

  • Variable rate

  • 12 month contract

  • Direct Debit

  • Paperless billing

Smart Dual Fuel Nightboost SmartDual Green
Day 33.95c/kWh 33.95c/kWh
Night 16.75c/kWh 16.75c/kWh
Standing €328.58/yr €400.48/yr
Gas 11.18c/kWh
Standing €149.71/yr

  • Smart meter required

  • 8.5% discount

  • Variable rate

  • 12 month contract

  • Direct debit

  • Paperless billing

Unit rates excl. VAT, incl. discounts. Standing charges and annual costs incl. 9% VAT & all charges. Last updated 5 May 2026.

See full Electric Ireland rate card

Compare Energy Plans and Save Today!

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About Electric Ireland

2011 Founded
Almost 1.1 million residential customers Customers
Electricity and gas Energy Type
9 Active Plans
Founded 2011
Headquarters Electric Ireland, PO Box 841, South City Delivery Office, Cork, T12 C825, Ireland
CEO Pat Fenlon (Executive Director, Customer Solutions — includes Electric Ireland)
Parent company ESB Group (Electricity Supply Board)
Customers Almost 1.1 million residential customers (ROI)
Employees 201–500 (LinkedIn company size)
State-owned Yes

How Do I Contact Electric Ireland?

You can reach Electric Ireland customer service by calling 1800 372 372. You can also email them at [email protected]. For full contact details including postal address and social media, see our Electric Ireland contact page.

Phone 1800 372 372
Emergency Electricity: 1800 372 999; Gas: 1800 20 50 50
Email [email protected]
Address Electric Ireland, PO Box 841, South City Delivery Office, Cork, T12 C825, Ireland
Opening hours 8am–8pm Mon–Fri; 9am–5:30pm Sat (Freephone 1800 372 372)
Full Electric Ireland contact details

How Do I Pay My Electric Ireland Bill?

Electric Ireland customers can typically pay their energy bill through the following methods:

  • Direct debit: Set up automatic payments through your Electric Ireland online account.
  • Online: Pay via the Electric Ireland website or app using your debit or credit card.
  • Over the phone: Call 1800 372 372 to make a card payment.
  • In person: Pay at any Post Office or PayPoint/Payzone outlet with your bill or account number.

Is There a Electric Ireland App?

Yes, the Electric Ireland app is available for iOS and Android. You can use it to view bills, submit meter readings, make payments and manage your account on the go. You can also manage your account online at youraccountonline.electricireland.ie/.

How Do I Switch to Electric Ireland?

Switching to Electric Ireland is free and takes about 15 minutes. Your electricity or gas supply will not be interrupted during the process. Read our guide to comparing electricity suppliers to make sure you are choosing the best deal.

1. Check Your Contract

Make sure you won't face exit fees from your current provider.

2. Gather Your Details

Have your MPRN/GPRN and a recent bill ready.

3. Choose Your Plan

Compare plans on our energy comparator.

4. Sign Up

Complete the switch online or call 1800 372 372.

5. Wait for Confirmation

The switch completes within 14-17 business days. Smart meters may be faster.

Compare Energy Plans and Save Today!

Our energy experts at Selectra can help you secure a great rate - completely free and with no obligation.

Ad - Selectra Service
This is a free call from Ireland. Selectra agents can assist you with comparing and switching energy providers on weekdays between 9 am and 5.30 pm.

Compare Electric Ireland With Other Providers

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Frequently Asked Questions About Electric Ireland

Electric Ireland is one of 11 electricity and gas suppliers in the Irish market. Use the Selectra Score and customer reviews to assess how Electric Ireland compares on price, service and green energy.

You can reach Electric Ireland by calling 1800 372 372. For full details, see our Electric Ireland contact page.

Electric Ireland rates vary by plan and meter type. Visit our Electric Ireland rates page for a full breakdown of unit rates and standing charges.

Yes, switching energy supplier in Ireland is free. The process takes around 14-17 business days and your supply will not be interrupted.

Further Reading

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