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The City Bin Co
Waste & Recycling Services

Contact City Bin

City Bin Co, more commonly known as City Bin, are a waste collection and recycling company covering the areas of Galway and Dublin. Since their founding in 1997, they have acquired over 50,000 customers and proven their reliability in being given several awards and ranking at a respectable 3.6-star rating on Google.

Let's take a look at what makes them such a popular choice.

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What are my City Bin Prices and Options?

Similarly to switching your energy provider, it is well worth shopping around and looking into which providers can offer you a package that best suits your needs, along with your budget. This company has four operational areas: Dublin City, South Dublin County, Fingal County and Galway City. As City Bin prices in Galway are the only ones with separate rates, let's look at their current plan details first.

Package Name Bins Prices Additional Charges
City Standard/Annual 1x 42 Kg Per Month General
1x 50 Kg Per Month Organic
€19.90 Per Month
€228.80 Annually
General - €0.30 Cents Per Kg Over Monthly Bin Weight
Organic - €0.20 Cents Per Kg Over Monthly Bin Weight

City Bin Galway is also the only package to have an option for paying for a single year upfront, which is discounted by €10 annually compared to the monthly option. Here are the available packages and City Bin prices for the remaining areas

Package Name Bins Prices Additional Charges
City Light 1x 25 Kg General
1x 25 Kg Organic
1x 25 Kg Recycling
€14.99 Per Month €0.20 Cents Per Kg Over Monthly Bin Weight
Standard 1x 42 Kg General
1x 42 Kg Organic
1x 42 Kg Recycling
€17.99 Per Month €0.20 Cents Per Kg Over Monthly Bin Weight
City Plus 1x 60 Kg General
1x 60 Kg Organic
1x 60 Kg Recycling
€23.99 Per Month €0.20 Cents Per Kg Over Monthly Bin Weight

What Other Services do City Bin Provide?

Along with the standard refuse collection and waste processing, City Bin also offers a small range of skip hire options starting from mini skips for modest clear-outs at €130, to large skips designed to have the capacity to handle almost any need.

If you need more of a one-off collection rather than consistent waste disposal, City Bin also provides collection services to dispose of those bulkier items such as sofa disposal or furniture clearouts. Available collection vehicles start at a modest capacity of 2.5 cubic yards and increase to a maximum of 20 cubic yards.

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Projects and Awards

a golden globe floating above two cupped hands

As with many companies, City Bin tries to give back to the community where possible. Starting in 2016, City Bins GivDay has to date donated over €70,000 to thirty-seven charities such as the Irish Cancer Society, Crumlin Children's Hospital and many more. This unique scheme allows each employee to choose a company that they personally wish to donate to using company funds every week.

City Bin has been a Deloitte's Best Managed Company for four consecutive years, in addition to being placed on the Index of Excellence by Excellence Ireland. Two reassuring accolades for those who are considering switching their waste removal provider or have recently moved home.

City Bin Contact Details

When you need to get in touch with your service provider, it is good to know what options you have. City Bin like most waste collection companies provides a wide range of options, allowing their customers to connect in various convenient ways. Here are the most common methods:

Contact Method Contact Details Method Availability
Phone Number - Main Office 1800 24 89 24 Monday-Friday 8.30am-6pm
Saturday & Bank Holiday 9am-1pm
Sunday Closed
Phone Number - Waste & Recycling 1800 24 89 24 Monday-Saturday 9am-5pm
Sunday & Bank Holiday Closed
Email home@citybin.com - Household
info@citybin.com - Commercial
24/7
Web Contact Form Available in the Contact Us Section 24/7
Social Media Facebook & Twitter Monday-Friday 8.30am-6pm
Saturday & Bank Holiday 9am-1pm
Sunday Closed

What Other Methods do I have to Manage my City Bin Account?

a golden customer service headset with sparkles

If you would prefer not to contact customer services to manage your account, then usually creating an online account would be the best way forwards. Unfortunately, City Bin appears to be somewhat lacking in this department, encouraging customers to make contact through one of the primary communication channels above.

Additionally, City Bin has not yet developed an app for use on mobiles or tablets. A combination of these points leaves customers relying on more traditional methods of account management.

That being said, the City Bin website is very easy to use, and contains a wealth of information within their FAQ and blog sections, enabling customers to research their concerns or interest in-depth before reaching out to their provider. City Bin also offers a free SMS reminder service for bin collections, making sure that their clients receive advanced weekly notifications of their collection days.

Does City Bin offer their Services to the Commercial Sector?

Yes! City Bin works with a broad range of commercial sectors, from hospitality and retail to healthcare, manufacturing and many in-between. As with most providers, City Bin encourages potential clients to make contact with them to discuss their specific needs in order that they can provide a service and quote to fit their business needs, rather than publish pricing on their website. An example of some of the services that they offer include:

  • Hazardous waste handling
  • Industrial waste segregation
  • Confidential shredding
  • Monthly account and recycling reports
  • Pay-by-weight, lift & fixed plan options

Interestingly, for businesses that are interested in going greener or reducing their financial expenditure, City Bin also offers a program called The Zero Project. This entails City Bin analyzing the general waste management of a company, and offering training and advice on how to improve their refuse handling practice, economise, and improve their standards. This aims to reduce waste expenditure by up to 40% annually… well worth considering

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The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.