Three Ireland: Three Broadband Deals and Three Phone Deals

Who Is Three Ireland?

Three Ireland launched in December 2005 as the fourth mobile operator in the nation. Initial services included postpaid offerings, with pay-as-you-go mobile services launching in 2006. In 2010, prepaid mobile broadband products with flexible voucher options became available.

By 2013, parent company CK Hutchison Holdings acquired competitor O2, fully integrating the brand into Three Ireland by 2015.

Ownership Structure: Three Ireland operates under CK Hutchison Holdings, a conglomerate managing energy, infrastructure, ports, retail, and telecommunications across 50 countries with over 300,000 employees.

What Does Three Ireland Offer?

Three Ireland's full product range covers both residential and business customers:

• Phones and phone plans — bill pay and prepay mobile on 3G, 4G and 5G networks, plus handset deals.
• Home broadband — 5G and 4G fixed wireless plans along with fibre broadband deals.
• Mobile broadband — portable MiFi and home hub options for use on the go.
• Business services — mobile plans, business broadband (5G and fibre), business phone lines, and bespoke solutions for larger organisations.

What Are the Three Deals?

Three Ireland offers both prepaid and postpaid mobile phone plans across 3G, 4G, and 5G networks depending on location.

What Three Bill Pay Mobile Plans Are There?

All bill pay phone plans include 5G and unlimited data within the Republic of Ireland. The Select Freedom plan also includes 300 international minutes/texts.

What Three Prepay Mobile Plans Are There?

All prepay plans include 5G and work on a 28-day top-up cycle with no contracts. The Connect Complete plan also includes 100 international minutes.

What Three SIM-Only Plans Are There?

All SIM-only plans include 5G and unlimited data within the Republic of Ireland. The SIM Freedom plan also includes 100 international minutes/texts.

How Can I Top Up a Three Phone?

Available methods:

• Scheduled top-ups at automatic balance thresholds or specific dates
• Instant top-ups via online portal, SMS to 50100, My3 app, or customer care (1744)
• In-store visits at 3store locations

What Three Broadband Deals Are There?

Three offers promotional pricing for new customers, including €20/mo for the first 6 months on 24-month 5G plans, €44.99/mo for the duration of the 12-month 5G plan, and €24.99/mo for 12 months on the 5G SIMO plan.

Speed Capabilities: 4G routers deliver 20-100 Mbps typical speeds; 5G routers provide 100-250 Mbps.

What Are the 3Plus Rewards?

Three customers gain access to 3Plus Rewards regardless of pay-as-you-go or postpaid status. Benefits encompass:

• Pre-purchase venue access for 3Arena and 3Olympia theatre events
• Restaurant, cinema, and shopping discounts
• 3Plus breaks offering weekend getaway value

What Is the My3 Login Account?

My3 serves as the online account portal for mobile and broadband users (prepaid or postpaid), enabling:

• Bill checking and payment
• Upgrade eligibility verification
• Account balance confirmation
• Usage monitoring

Prepaid customers may top up, review credit balance, and purchase add-ons like extra data. The My3 app is well rated by users: 4.2/5 stars on Google Play and 4/5 stars on the Apple App Store.

What Are the Three Ireland Reviews Like?

Three Ireland holds a 1.9 out of 5 stars rating on Trustpilot, with 87% of reviews at 1 star and 9% at 5 stars. As is typical on open review platforms, the bulk of spontaneous feedback skews critical — common themes include service interruptions and billing disputes — while satisfied customers tend to highlight helpful in-store staff and responsive issue resolution.

What Are the Three Ireland Contact Details?

How Can I Contact 3 by Mail?

Three Customer Care:
PO Box 333
Dublin 2

Three Corporate Office:
28/29 Sir John Rogerson's Quay
Dublin 2

How Can I Contact 3 by Online Chat?

Online chat operates seven days weekly, 7 am to midnight. Access via website "message us" tabs or "contact us" footer section.

How Can I Contact 3 by Phone?

Mobile customers dial 1913 for support. Hours: Monday-Friday 8 am-8 pm; Saturday-Sunday 9 am-6:30 pm.

How Can I Contact 3 by Email or Social Media?

Three prefers the online contact form for queries, requiring selection from predefined categories (Account Admin, Billing, Coverage, Disconnection Request, etc.).

Email Addresses:

• [email protected]: Privacy and personal data handling inquiries
• [email protected]: 3Plus rewards and 3Money Mastercard issues

Social media presence: Facebook, Twitter, Instagram, and YouTube

Frequently Asked Questions About Three Ireland