Find a Cheaper Electricity Provider and Save Money in 2025!
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As of June 2025, Energia are offering 33% off their electricity rates for new customers with an estimated annual bill of just €1,350.29 on their standard, urban, 24hr price plan. You can contact Energia at 0818 300 701, Monday's to Friday's, 9am to 5pm. If you are looking to sign up with Energia, you can call 📞(01) 513 3668.
⚡ Energia: The Essentials
Selectra brings you everything you need to know about Energia:
Well reviewed by customers, with an average rating of 4 stars from 5 on Trustpilot.
Best electricity deal - Standard, Urban 24hr - €1,350.29.
Contact Energia on 0818 300 701, Monday to Friday, 9am to 5pm.
What Are Energia Prices and Offers?
As of June 2025, Energia are offering 33% off their electricity rates for new customers with an estimated annual bill of just €1,350.29 on their standard, urban, 24hr price plan.
Energia's standard unit price for electricity is 25.51c per kWh, including VAT and new customer discounts.
Below you'll find a breakdown of Energia's current unit rates, including the current 38% discount:
Energia currently offers a 20 cent per kWhmicrogeneration export rate. This rate is VAT exempt.
How Do I Switch to Energia?
There are several options for customers who are looking to switch to Energia including:
Online
Over the phone
Request a callback
Before starting the switching process, it's important to get all the necessary details prepared in advanced:
Your address: For the property you are switching.
Your phone number: In case Energia need to contact you about your switch.
A meter reading: To open your account and ensure your first bill is accurate.
Your MPRN and GPRN number: To identify your electricity and gas connection.
Your bank details: To set up payment method, whether that be direct debit, level pay or bi-monthly payments.
During the switching process, there will be no interruption to your supply and upon completion, Energia will send you a welcome pack with details of your new connection and contract.
Your first Energia bill will be issued approximately 8–10 weeks after you sign up and after this you will receive a bi-monthly bill.
How Can I Contact Energia?
Energia offer a range of contact methods including phone, email and online chat services both for existing customers and those wishing to sign up to the provider.
Below you will find all the necessary details for each contact method:
📞 Energia Phone Numbers
Customer can contact Energia on their free phone number at 0818 405 405, Monday to Friday, 9am to 8pm.
For those looking to sign up with the provider, they can contact Energia at 0818 300 701, Monday to Friday, 9am to 8pm.
Energia has an average rating of 4 out of 5 from over 5,000 reviews across various review websites, including Trustpilot.
Positive reviews were made about the following:
Friendly customer service.
Easily resolved issues with billing, pricing.
Personal attention from sales and customer agents.
Ease of use of the service.
Of the few negative reviews, dissatisfied customers pointed to the following:
Difficulty contacting customer service.
Difficulty paying bills with the Energia app.
Below you will find an overview table for the Energia reviews from Trustpilot and Google:
Energia Ireland Reviews
Reviewer
Rating
Details
Trustpilot
⭐⭐⭐⭐
Happy with quality customer service.
Google
⭐⭐⭐⭐
Positive reviews for both pricing and service received.
How Are the Energia Reviews on Trustpilot?
Out of 5,216 reviews, Energia has a rating of 4.3 stars. 75% rated the supplier as either great or excellent.
Only 14% of customers scored the provider as either poor or bad.
Most customers that left Energia reviews gave the supplier a five-star rating. Many customers said the reason for doing so was the high quality of the supplier's customer service.
They noted the staff was helpful and attentive. Customers also praised Energia’s prices with its discounts and competitive offers.
Great approach and customer support received. From my opinion and perspective best offers on the market when compared to other providers.
On Google, customers have marked the company with an average rating of 4.4 out of 5 stars.
This is from over 577 reviews. This is a much smaller sample of opinions compared to the Trustpilot website.
The results do align and would indicate that the company does provide quality service.
Recently out of contract. Called and they were very helpful. Renegotiated a new contract on a better tariff and a reduced level pay amount. The woman who helped was very good at her job, she had everything set up without delay. Great customer service. Recommended.
Like other suppliers in Ireland, Energia have their own mobile app called "Energia Energy Online"
It's available for both iOS (Apple App Store) and Android (Google Play Store) devices.
This app is designed specifically for Energia's residential customers in Ireland and provides a convenient way to manage their energy account.
Key features of the Energia app generally include:
Viewing and paying bills: You can easily access your latest bills and make payments, including advance payments.
Submitting meter readings: This helps ensure your bills are based on actual consumption rather than estimates.
Monitoring energy usage: The app allows you to track your electricity and gas consumption, often with detailed breakdowns and historical data, to help you understand and manage your energy use more efficiently.
Managing account details: You can update personal information, marketing preferences, and other account settings.
Accessing Energia Extra Rewards: The app can be a portal to exclusive discounts and offers available to Energia customers.
Help & Support: It often includes a FAQ section and access to customer support resources.
While generally well-received for its convenience, some user reviews have occasionally mentioned slow performance or minor glitches.
Are There Other Energia Products and Services?
Energia also has a range of other products and services that it offers, including:
Boiler Service
Solar panels
Energia FastPay
The Energia Smart Home Storealso contains various smart products including heating, lighting ans security along with accessories for home EV charging.
Is There an Energia Boiler Service?
The Energia boiler service is priced at €115 and is carried out by an RGII registered gas installer.
You can book your 28-point boiler service using the online enquiry form to arrange a callback, or by calling 0818 405 405.
A well-maintained boiler is muchmore efficient, which can help reduce overall household energy consumption and help lower your electricity bills.
Are There Energia Solar Panels?
Energia offers to install flat solar panels on your roof for your hot water needs.
The Energia solar bundle offers customers on any Energia Smart tariff a saving of €750 on solar panel installation as well as a 24 cent microgeneration export rate.
In order to get them installed, you'llneed to complete the following:
Fill out the solar panel enquiry form and request a callback.
An Energia representative will call to discuss your needs and provide additional information.
Once the plans are finalised, Energia will organise installation and solar panel grant applications.
What Is Energia FastPay?
Energia FastPay is an interesting feature which allows customers to do the following:
Make a partial payment towards your next energy bill.
Make a total payment for your next invoice.
In turn, this allows customers to build up credit and avoid a large bill at one time, especially in the winter months.
For customers who pay via direct debit, it's important to note that you can only make an advance payment with Energia FastPay. You cannot use the service to pay a bill that has already been issued.
Energia is among the biggest electricity suppliers in Ireland, and is currently the largest supplier of green electricity. Energia Ireland was established in 1999.
It began operating in the electricity market in the Republic in 2000, initially catering to just business customers.
Energia then entered the Irish gas market in 2009 after deregulation. In 2014, it began supplying residential customers and currently supplies 100%renewably electricity.
Energia currently has 85,000 business customers and over 755,000 residential customers. It is the fourth-largest residential gas and electricity supplier in Ireland.
Who Owns Energia?
Energia is part of the Energia Group (previously the Viridian Group) which also owns Power Northern Ireland.
Since 2016, the group has been part of 'I Squared Capital', a private equity firm with headquarters in Miami, Florida.
It focuses on the energy, telecom, utilities, and transport markets in North America, Europe, and Asia. The group has its headquarters in Dublin. The company has offices in Galway, Cork, Belfast, and Omagh as well.
What Is Energia's Fuel Mix?
Energia electricity is from 100% renewable sources. It creates a quarter of Ireland's wind power supply, which is drawn from 40 wind farms operated across Ireland.
The supplier is also involved in the development of new wind energy projects, aiming to better harness Ireland's large wind power capacity and increase the availability of renewable energy.
What Do I Do if I have a Complaint About Energia?
If you have an issue with Energia, the best course of action is to contact the their customer service team via phone, email, or live chat to explain your concern.
If the issue is not resolved, you can formally escalate your complaint through Energia's internal complaints process, which ensures a dedicated review by a senior team member.
Should you still be dissatisfied you have the option to refer your complaint to the Commission for Regulation of Utilities (CRU), Ireland's independent energy regulator, who can mediate disputes between customers and energy suppliers.
What Are Energia's Rewards?
Energia Rewards is a dedicated program offering exclusive discounts and perks to customers.
This program provides access to a variety of savings across different categories, including:
Supermarket discounts
Vouchers for popular fashion and retail brands
Special offers on travel and leisure activites
Switching Energy Providers Read More About How Selectra Energy Can Help You Save Money
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*Our energy experts, who specialise in the Irish energy market, are trained representatives of Selectra.ie and offer a free of charge, price comparison service.