Iberdrola
Reviews, Rates, & Ireland Login

Wondering what Iberdrola Ireland rates and reviews are? Are you an existing customer looking for your login details or trying to contact the provider? Find all the information you need about this 100% green electricity supplier in our complete Iberdrola guide.

What are the Iberdrola Rates and Tariffs in Ireland?

Iberdrola offers electricity, gas, and dual-fuel plans for both gas and electricity. In addition to its standard rates, the supplier also has discount plans and cashback offers available.

Check out Iberdrola’s current tariff information below. All prices include VAT at 13.5% and Nightsaver tariffs are calculated at 50% day usage and 50% night usage.

Iberdrola Electricity Rates

Iberdrola began selling electricity to the Irish public in June 2019. The Iberdrola Ireland website puts a strong emphasis on a commitment to supplying 100% green electricity. Iberdrola also promises “simple tariffs and bills”.

The supplier has two different electricity-only tariffs. You can find the electricity rates for these different plans below.

Iberdrola Standard Tariff

For the average household, the standard tariff is the most expensive Iberdrola electricity-only offer. The main advantage of the standard tariff is that it allows you to cancel or change plans at any time without any penalties.

Iberdrola Green Online Saver

This Green Online Saver tariff is the cheapest Iberdrola electricity-only offer. It provides a 26% discount off the standard electricity unit rate, as well as €192 cashback. This plan can be managed online. Customers must pay via direct debit. If you terminate the one-year contract before it ends, you will be charged a €50 exit fee.

Iberdrola Gas Rates

Initially, an electricity-only provider, Iberdrola began supplying gas as well in Ireland, thus enabling both existing customers and prospective customers to avail themselves of dual fuel or gas-only options in addition to electricity.

As with the electricity tariffs, customers can avail of discounted gas rates. Iberdrola Ireland offers a discounted gas plan. The Gas Discount Saver tariff provides 32.5% off the standard rate.

You can find the gas rates in the table below.

Iberdrola Dual fuel Prices

For those who are interested in a dual fuel option, the discount is set at 30% for both fuels with a cashback discount of €264. This means that, depending on whether you are on an Urban or Rural, 24 hour or Nightsaver tariff, your estimated annual bill (calculating 4,200kWh electricity consumption and 11,000kWh gas) would be as follows:

What are Iberdrola Ireland's Exit Fees?

As tends to be standard with Irish energy suppliers, there is a €50 exit fee per fuel. As contracts with Iberdrola Ireland have a duration of 12 months, if you switch suppliers within that period you will be liable to pay an additional €50 per fuel with your final bill. However, you can switch tariffs or suppliers within the last 49 days of your contract and you won't be charged an exit fee.

You cannot be charged an exit fee if you decide to exit your contract within the first 14 days of it, also known as the “cooling off” period.

Iberdrola Ireland Reviews: What do customers say?

Let's look at two of the more important customer review websites in Ireland to examine people's reviews of the services offered by Iberdrola in Ireland.

Iberdrola Ireland Reviews on Trustpilot

On the customer review site Trustpilot, Iberdrola Ireland has an impressive overall score of 4.7 out of five stars. Of the nearly 2,700 customers who have left Iberdrola reviews, 92% rated the supplier as either excellent or great. Only 6% of the Iberdrola reviews have a poor or bad rating.

Customers generally praised the supplier for its high-quality customer service, often mentioning representatives by name and noting that they were "professional" and "courteous".

My call was answered straight away without any delay. I was speaking with Chloe and she was very professional, pleasant and sorted my query without any problems.

Marie Fleming - Trustpilot, May 2022

The relatively low number of complaints generally pertain to technical issues with the app or online account system, as well as untimely billing.

Iberdrola Ireland Reviews on Google

On Google, Iberdrola Ireland has a slightly lower overall rating of 4.2 out of five stars. However, this is based on only 337 reviews.

I've been an Iberdrola customer for gas and electricity for four years. I continually find the customer service support at Iberdrola to be excellent - easy to get to speak to a human, and they are really well trained, knowledgeable and helpful. If I have to move elsewhere to get a better tariff, I will miss the fantastic customer experience.

Eimear Cahalin - Google Reviews, April 2022

The main complaint from clients leaving a poor review for Iberdrola Ireland are the high prices and high bills. An Iberdrola representative has replied to all the comments left online by customers.

The fact that the provider takes the time to answer these comments is a further testament to the excellent customer service they give.

What is the Iberdrola Ireland Login?

If you are an existing client, Iberdrola provides an online login account for its customers. If you have already registered for an online account, follow these steps to log in:

1. Access the Iberdrola Ireland homepage.
2. Click the button that says "Log in to My Account" in green letters in the top right corner.
3. Enter the email address associated with your account and click where it says "Continue".
4. Enter the password for your account and click "Continue".

If you are a new Iberdrola Ireland customer and would like to create an online account, you can register online. However, this shouldn’t be necessary as Iberdrola Ireland states on its website that when you switch, you will automatically be set up with an online account. You will receive your Iberdrola login information via email while you are awaiting your final bill.

If you do need to register, you will need your MPRN (Meter Point Reference Number) and your Iberdrola account number.

You can find the MPRN for your household on any previous electricity bill. Iberdrola will have provided you with your account number upon registering, on any Iberdrola bill, or in your welcome pack. If you have any issues finding your account number you can contact Iberdrola customer service.

Iberdrola Online Billing

In line with its green philosophy, Iberdrola operates on a paperless principle. Bills can be viewed or downloaded from the “Bills & Payments” section of its website.

There is also an energy usage section that details your annual consumption and consumption per billing period. Bills are issued bimonthly and will appear in the “Bills and Payments” website section. If customers have opted for Direct Debit billing, payments will leave their accounts 14 days after a bill is due.

Iberdrola Ireland App

As with most modern energy suppliers, Iberdrola provides a smartphone app with similar functionality to the online account. Customers who prefer to use the app while they’re out and about will find its functions include:

• Submit meter readings online
• Chat when you need help (app version of webchat)
• View bills and payments

As Iberdrola is such a new addition to the Irish energy market, there are currently very few reviews available for the app, which is available on both Google Play and Apple App Store.

In Google Play, the Iberdrola app has 100 reviews and an overall score of just 3 out of five stars. In the App Store, the app has only 86 comments but with a better score of 4.1 out of five stars.

Google Play Rating: ⭐⭐⭐
App Store Rating: ⭐⭐⭐⭐

Users on both platforms have mainly complained about the inability to log in to their account with the app. Those who can enter their account details with the app seem quite happy with the ease of its use.

What is the Iberdrola Contact Number in Ireland?

Iberdrola provides several avenues of contact which we have listed below. In addition to traditional contact methods, such as calling the Iberdrola Ireland contact number, the provider also offers a webchat available through their app or online account.

You can get further information about all the Iberdrola contact details in our dedicated guide.

About Iberdrola Ireland

Although Iberdrola Ireland may seem like an absolute newcomer, they have been operating in Ireland for roughly 20 years through ScottishPower. This is due to ScottishPower owning and operating the Barnesmore wind farm in County Donegal as well as an additional five wind farms across Northern Ireland and the south.

We look in further detail at the various aspects of the energy provider below.

Who is Iberdrola Ireland?

Iberdrola Ireland is the Irish branch of the Spanish energy giant Iberdrola. Irish customers may be more familiar with one of its UK branches, ScottishPower.

Did you know?Iberdrola is the top renewable energy producer in Europe and is also the cleanest electricity supplier in the USA.

Who owns Iberdrola?

Iberdrola is a large multinational corporation with thousands of shareholders across the globe. We breakdown the details of the current largest shareholders in the table below.

Source: Iberdrola Share Capital

When was Iberdrola founded?

Iberdrola Ireland’s parent company, Iberdrola Spain, was created in November 1992 by a merger between two large Spanish companies, Hidrola and Iberduero. Globally, Iberdrola supplies energy to over 100 million customers and is the number one producer of wind power.

Where is Iberdrola located?

Iberdrola is located in Bilbao, Spain. The company has more than 34,000 employees that work across dozens of countries and four different continents. In Ireland, the main Iberdrola office is located in Dublin.

What is Iberdrola Ireland's Fuel Mix?

Iberdrola has committed to providing electricity only from 100% renewable sources and as such has a 100% renewable fuel mix. The company’s move to the Irish market has also been accompanied by stating plans to invest over €100 million in Irish wind farms. The company will be renewing three of its existing Irish wind farms to increase their efficiency.

Read more about Iberdrola

Iberdrola Ireland Contact: All Phone Numbers & Emails

Iberdrola -  19/04/2022

Iberdrola Ireland Contact: All Phone Numbers & Emails