Find a Cheaper Electricity Provider and Save Money in 2025!
Call our Selectra agents today for expert and trusted advice on switching electricity providers and make sure that you are getting the cheapest deal on electricity prices. Figures quoted are only available for direct debit payment.
38% Variable Discount
32% Discount
26% Discount
To contact Electric Ireland you can call their customer helpline on 1800 372 372, available Monday to Friday, 8am to 8pm and Saturday's, 9am to 5pm. Alternatively, you can contact Electric Ireland via email at [email protected] If you are looking to switch electricity provider, you can call 📞(01) 525 6882.
The best way to contact Electric Ireland is by phone.
The provider has several numbers for different departments and customer queries.
Below you will find the relevant phone number and contact details for each department:
Customer can contact Electric Ireland on their free phone number at 1800 372 372, available Monday to Friday, 8am to 8pm and Saturday's, 9am to 5pm.
You can also contact them by email at [email protected]
If you are looking to sign up with Electric Ireland, you can contact their sales department on 1800 30 50 90, available Monday to Friday, 8am to 8pm and Saturday's, 9am to 5pm.
You can also contact them by email at [email protected]
If you are looking to speak with the Electric Ireland home energy services department, you can contact them on 1800 372 333, available Monday to Friday, 9am to 9pm.
You can also contact them by email at [email protected]
Developers and property managers can contact Electric Ireland by email at [email protected]
To contact Electric Ireland by post, use the following address:
Electric Ireland,
PO Box 841,
South City Delivery Office,
Cork
T12C825
If you need to contact Electric Ireland from abroad, call 00353 1 8529534
The Electric Ireland customer service department can assist with the following:
What Is the Electric Ireland Emergency Contact Number?
Electric Ireland does not deal with any electricity or gas emergencies. For electricity emergencies, direct calls to ESB Networks on 1800 372 999, and gas emergencies to Gas Networks Ireland on 1800 20 50 50.
There are various other ways for you to contact Electric Ireland besides just over the phone.
We break down a few more ways to get in touch with the supplier below:
You can also contact Electric Ireland customer service via the social networks below. Twitter and Facebook are particularly effective for getting the answers you need fast.
Electric Ireland also provides a web chat facility.
It is available for both new and existing residential customers, and representatives are available Monday to Friday from 9 am to 5 pm
To access the chat, simply click on the speech bubble that appears at the bottom right of any Electric Ireland webpage. You will then need to provide the following details to start the chat with a representative:
Electric Ireland Online Account
Electric Ireland customers can submit meter readings, pay bills and update their direct debit via their Electric Ireland online account. Our Electric Ireland login guide has all the information about how to submit these details via your online account.
If you have a complaint that you would like resolved or acknowledged by the electricity supplier, here are the steps you should follow:
Topping Up Electric Ireland PAYG Meter
If you need help topping up your prepayment meter, you check out our Electric Ireland top-up guide.
Electric Ireland also offers services exclusively for business customers.
You can contact Electric Ireland in relation to your business energy needs via the following:
| Contact Method | Contact Details |
|---|---|
| Industrial and Commercial I&C Services Phone | 1800 200 513 (Mon-Fri 9am–5pm) |
| SME Customer Service Phone | 1800 372 787 (Mon-Fri 9am - 5:30pm) |
| SME Customer Service Email | [email protected] |
| SME Sales Phone | 1800 30 50 70 (Mon-Fri 9am - 5:30pm) |
| SME Sales Email | [email protected] |
| SME Mailing Address | Electric Ireland PO Box 841 South City Delivery Office Cork T12C825 |
While Electric Ireland customer care can assist you with billing inquires over the phone, they do not offer a bill payment service directly over the phone.
Payments are instead made through the Electric Ireland app or via direct debit.
Customers of Electrc Ireland in N. Ireland can still make payments over the phone, albeit the supplier is in the process of exiting the market.
There is no dedicated top up number and instead, Electric Ireland encourage customers to top up their PAYG meters vis one of the following methods:
Answer Three
Have a look at Some of Our Other Electric Ireland Articles
The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.
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