What Are Electric Ireland's Contact Numbers?
The main Electric Ireland contact number for customers is 1800 372 372, available Monday to Friday, 8am to 8pm and Saturday's, 9am to 5pm. Alternatively, you can contact Electric Ireland via email at [email protected] If you are looking to switch electricity provider, you can call 📞(01) 525 6882.
What Is The Electric Ireland Contact Number?
Electric Ireland have several numbers for different departments and customer queries. Below you will find the relevant phone number and contact details for each department:
⚡ Electric Ireland Contact Numbers
Customer Service
Customer can contact Electric Ireland on their free phone number at 1800 372 372, available Monday to Friday, 8am to 8pm and Saturday's, 9am to 5pm.
You can also contact them by email at [email protected]
Sales
If you are looking to sign up with Electric Ireland, you can contact their sales department on 1800 30 50 90, available Monday to Friday, 8am to 8pm and Saturday's, 9am to 5pm.
You can also contact them by email at [email protected]
Home Energy Services
If you are looking to speak with the Electric Ireland home energy services department, you can contact them on 1800 372 333, available Monday to Friday, 9am to 9pm.
You can also contact them by email at [email protected]
Developers and Property Managers
Developers and property managers can contact Electric Ireland by email at [email protected]
Postal Address
To contact Electric Ireland by post, use the following address:
Electric Ireland,
PO Box 841,
South City Delivery Office,
Cork
T12C825
International Contact Number
If you need to contact Electric Ireland from abroad, call 00353 1 8529534
What Is the Electric Ireland Emergency Contact Number?
Electric Ireland does not deal with any electricity or gas emergencies. For electricity emergencies, direct calls to ESB Networks on 1800 372 999, and gas emergencies to Gas Networks Ireland on 1800 20 50 50.
The Electric Ireland customer service department can assist with the following:
- To transfer your account to a new property
- To close your current account
- To submit a meter reading
- To update your direct debit information
- To make a complaint
- If you have issues with your Electric Ireland prepayment meter
- For questions about Electric Ireland rewards
Electric Ireland Online Account
Electric Ireland customers can submit meter readings, pay bills and update their direct debit via their Electric Ireland online account. Our Electric Ireland login guide has all the information about how to submit these details via your online account.
Are There Other Ways To Contact Electric Ireland?
There are various other ways for you to contact Electric Ireland besides just over the phone.
We break down a few more ways to get in touch with the supplier below:
Can I Contact Electric Ireland Through Social Media?
You can also contact Electric Ireland customer service via the social networks below. Twitter and Facebook are particularly effective for getting the answers you need fast.
Is There an Electric Ireland Web Chat?
Electric Ireland also provides a web chat facility.
It is available for both new and existing residential customers, and representatives are available Monday to Friday from 9 am to 5 pm
To access the chat, simply click on the speech bubble that appears at the bottom right of any Electric Ireland webpage. You will then need to provide the following details to start the chat with a representative:
- Name
- Email address
- Your Electric Ireland account number (if available)
- Brief description of your query
What Is the Electric Ireland Contact Number for Complaints?
If you have a complaint that you would like resolved or acknowledged by the electricity supplier, here are the steps you should follow:
- Talk to Electric Ireland
You should first call the Electric Ireland customer service department on free phone 1800 372 372 to see if they can help you with your issue. - Make an Official Complaint
If the issue is not resolved to your satisfaction, you can make an official complaint by either calling the Electric Ireland customer service team or by sending an email to [email protected]. - Escalate to the CRU
If after escalating the complaint to an official one, two months pass and the complaint is still unresolved, you should then contact the CRU citing your complaint reference number, and they will then intercede on your behalf.
Topping Up Electric Ireland PAYG Meter
If you need help topping up your prepayment meter, you check out our Electric Ireland top-up guide.
What Is the Electric Ireland Contact Number for Business?
Electric Ireland also offers services exclusively for business customers.
You can contact Electric Ireland in relation to your business energy needs via the following:
| Contact Method | Contact Details |
|---|---|
| Industrial and Commercial I&C Services Phone | 1800 200 513 (Mon-Fri 9am–5pm) |
| SME Customer Service Phone | 1800 372 787 (Mon-Fri 9am - 5:30pm) |
| SME Customer Service Email | [email protected] |
| SME Sales Phone | 1800 30 50 70 (Mon-Fri 9am - 5:30pm) |
| SME Sales Email | [email protected] |
| SME Mailing Address | Electric Ireland PO Box 841 South City Delivery Office Cork T12C825 |
Have a look at Some of Our Other Electric Ireland Articles
- Check out the Electric Ireland reviews to see what customer have to say about the supplier.
- See how Electric Ireland's rates compare to other suppliers.
- How much do Electric Ireland solar panels cost?