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To contact Electric Ireland you can call their customer helpline on 1800 372 372, available Monday to Friday, 8am to 8pm and Saturday's, 9am to 5pm. Alternatively, you can contact Electric Ireland via email at [email protected] If you are looking to switch electricity provider, you can call 📞(01) 525 6882.
If you are looking to sign up with Electric Ireland, you can contact their sales department on 1800 30 50 90, available Monday to Friday, 8am to 8pm and Saturday's, 9am to 5pm.
If you are looking to speak with the Electric Ireland home energy services department, you can contact them on 1800 372 333, available Monday to Friday, 9am to 9pm.
What Is the Electric Ireland Emergency Contact Number?
Electric Ireland does not deal with any electricity or gas emergencies. For electricity emergencies, direct calls to ESB Networks on 1800 372 999, and gas emergencies to Gas Networks Ireland on 1800 20 50 50.
Are There Other Ways To Contact Electric Ireland?
There are various other ways for you to contact Electric Ireland besides just over the phone.
We break down a few more ways to get in touch with the supplier below:
Can I Contact Electric Ireland Through Social Media?
You can also contact Electric Ireland customer service via the social networks below. Twitter and Facebook are particularly effective for getting the answers you need fast.
Is There an Electric Ireland Web Chat?
Electric Ireland also provides a web chat facility.
It is available for both new and existing residential customers, and representatives are available Monday to Friday from 9 am to 5 pm
To access the chat, simply click on the speech bubble that appears at the bottom right of any Electric Ireland webpage. You will then need to provide the following details to start the chat with a representative:
Name
Email address
Your Electric Ireland account number (if available)
Brief description of your query
Electric Ireland Online Account
Electric Ireland customers can submit meter readings, pay bills and update their direct debit via their Electric Ireland online account. Our Electric Ireland login guide has all the information about how to submit these details via your online account.
Is There an Electric Ireland Contact for Complaints?
If you have a complaint that you would like resolved or acknowledged by the electricity supplier, here are the steps you should follow:
Talk to Electric Ireland You should first call the Electric Ireland customer service department on free phone 1800 372 372 to see if they can help you with your issue.
Make an Official Complaint If the issue is not resolved to your satisfaction, you can make an official complaint by either calling the Electric Ireland customer service team or by sending an email to [email protected].
Escalate to the CRU If after escalating the complaint to an official one, two months pass and the complaint is still unresolved, you should then contact the CRU citing your complaint reference number, and they will then intercede on your behalf.
Electric Ireland PO Box 841 South City Delivery Office Cork T12C825
Electric Ireland Contact FAQ's
Is There an Electric Ireland Contact Number to Pay a Bill?
While Electric Ireland customer care can assist you with billing inquires over the phone, they do not offer a bill payment service directly over the phone.
Payments are instead made through the Electric Ireland app or via direct debit.
Customers of Electrc Ireland in N. Ireland can still make payments over the phone, albeit the supplier is in the process of exiting the market.
Can I Contact Electric Ireland To Top Up My PAYG Meter?
There is no dedicated top up number and instead, Electric Ireland encourage customers to top up their PAYG meters vis one of the following methods:
Text Top-Up: Customers are able to top up via text message, but this requires prior registration of payment details.
Via Electric Ireland app: Customers can make top-up payments via their Electric Ireland app.
Payzone: Customers can also yop up at Payzone outlets.
Answer Three
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