Whether you are looking for high-speed broadband, a premium TV experience or a combined bundle, Sky Ireland has established itself as a go-to provider since entering the Irish market. The company is best known for its television offering, particularly Sky Sports and Sky Cinema, which remain among the most popular premium TV add-ons in Ireland.
Sky broadband runs on Ireland's SIRO and Open Eir full-fibre networks, delivering FTTH (Fibre to the Home) connectivity. This means customers get reliable, symmetrical speeds without the bottlenecks associated with older copper-based connections. Plans start at €30 per month for 500 Mbps, making Sky competitively priced against rivals like Eir, Vodafone and Virgin Media.
In this guide, we cover everything you need to know about Sky Ireland: current broadband deals, TV packages, Sky Go, contact details, customer reviews and how to cancel your plan. Use the table of contents to jump to the section most relevant to you.
Advantages
- Full-fibre broadband with speeds up to 1,000 Mbps
- Best-in-class TV packages with Sky Sports, Cinema and Kids
- Competitive pricing from €30/month for broadband
- Sky Glass eliminates the need for a satellite dish
- Sky VIP loyalty programme with rewards at no extra cost
Disadvantages
- Poor Trustpilot rating (1.4 out of 5 stars)
- No mobile phone service currently available in Ireland
- No business broadband packages offered
- Cancellation requires phone contact and 31 days' notice
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Who Are Sky Ireland?
Sky Ireland is the Irish division of Sky Limited, a British media and communications conglomerate headquartered in London. The parent company operates across the UK and multiple European nations including Austria, Italy, Germany, Spain, Switzerland and Ireland.
Sky Television merged with British Satellite Broadcasting in 1990, forming BSkyB. The merged entity remained unprofitable until 1992. Following expansion into European satellite broadcasting, BSkyB rebranded as Sky plc in 2014. Comcast NBCUniversal acquired Sky plc for $39 billion in 2018, making it part of one of the world's largest media and entertainment groups.
Sky's Irish headquarters operates from Dublin with approximately 900 employees managing Pay TV, broadband and phone services for the Irish market. The company has built a customer base of over 300,000 subscribers, primarily drawn by its premium television offering and, more recently, competitive broadband deals.
What Are the Sky Packages in Ireland?
Sky Ireland provides TV, broadband and landline offerings. The company does not currently offer mobile phone services. Sky distinguishes itself through high-quality TV channels, Sky Store film browsing capabilities and full-fibre broadband.
What Are the Sky Broadband Deals?
All Sky broadband plans use full-fibre (FTTH) technology, delivering fast and reliable connectivity with unlimited data. The table below summarises Sky's current broadband packages.
| Package | Download Speed | Contract | Monthly Price |
|---|---|---|---|
| Ultrafast Plus | 500 Mbps | 12 months | €30 |
| Ultrafast Plus | 500 Mbps | 24 months | €35 |
| Ultrafast Max | 1,000 Mbps | 12 months | €40 |
What Are the Sky Ireland Landline Deals?
Sky Talk Anytime costs €7.50 per month for existing landline connections, providing unlimited calls throughout the Republic of Ireland and Northern Ireland, plus calls to 20 additional countries. For customers without existing landlines, line rental adds €30 monthly to the Sky Talk fee of €7.50, bringing the total to €37.50 per month.
What Are the Sky Ireland Mobile Deals?
Sky Ireland does not currently offer mobile phone contracts. The company announced plans to enter the Irish mobile market using the Vodafone network, but no launch date or pricing details have been confirmed. For mobile deals, consider providers like Vodafone, Three or Eir.
What Is Sky TV Ireland?
Sky TV packages feature customisable channel selections. The basic Sky TV package includes:
- Over 100 channels (beyond standard Freeview)
- Over 500 box sets on demand
- Sky Q box with pause, record and storage capabilities
- Satellite TV technology
- Sky Go App access for streaming on mobile devices
- Free installation
- €30 per month on a 12-month contract
You can add premium channels on top of the base package. The table below shows the available add-ons.
| Add-on | Monthly Price | What's Included |
|---|---|---|
| Sky Sports | €20 | Eight dedicated channels including Sky F1 and Sky Sports Premier League |
| Sky Cinema | €12 | Over 12 movie channels in HD, organised by genre |
| Sky Kids | €10 | Eight dedicated children's channels including Nickelodeon and Baby TV |
| Sky Sports Extra | €17 | BT Sport channels featuring rugby, LaLiga TV and UEFA Champions League |
What Is Sky Glass?
Sky Glass combines TV and streaming services into a single device, eliminating the need for separate boxes or satellite dishes. The service launched in Ireland on 25 December 2022. It is ideal for customers who want a clean, all-in-one setup without trailing cables or a dish on the roof.
| Screen Size | Monthly Price |
|---|---|
| 43" | €15 |
| 55" | €22 |
| 65" | €28 |
Full upfront purchase options are also available. The Whole Home pack enables multi-room access via Sky Stream for €19 per month.
What Are the Sky Broadband and TV Packages?
The Sky TV and Broadband Ultrafast Plan combines both services in a single bundle:
- Speeds up to 500 Mbps
- Unlimited data
- 90 TV channels
- Sky Q box
- Satellite TV technology
- Sky Go App access
- Free installation
- €50 per month on a 12-month contract
Netflix can be added for €5 per month. Sky Sports costs an additional €20 per month. For a full breakdown, see our guide to Sky packages.
What Is Sky Q Lite?
Sky Q Lite is a budget-friendly option at €39 per month for 12 months. It includes up to 500 Mbps speeds with 100+ free-to-air channels. The plan does not include a Sky TV subscription, but you can add Sky TV and 100 additional channels for €11 extra per month. This makes it a good entry point for customers who primarily want fast broadband with basic TV.
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Does Sky Ireland Provide Services for Businesses?
Sky Ireland provides limited business services, restricted to television packages for pubs, hotel bars, clubs and retail outlets. Business broadband packages are not available. Specific pricing information requires contacting Sky directly through their business website.
If you need business broadband, alternative providers include Digiweb, Eir Business, Vodafone, Three, Magnet Plus and Pure Telecom. For more information, see our business broadband guide.
What Are Sky Broadband Ireland Reviews Like?
On Trustpilot, Sky Ireland holds a rating of 1.4 out of 5 stars. This is roughly in line with other large Irish broadband providers, most of which score below 2 out of 5 on the platform. For a deeper analysis, see our full Sky reviews page.
Common complaints:
- Contract cancellation issues and unexpected fees
- Difficulty reaching customer service by phone
- Installation engineers not showing up for appointments
Common praise:
- Fast broadband speeds, especially on fibre plans
- Competitive pricing compared to rivals
- Respectful and helpful customer service agents when reached
How Does Sky Ireland Compare to Other Providers?
The table below shows Trustpilot ratings for major Irish broadband providers. Note that Trustpilot tends to attract more complaints than praise, so these scores should be taken in context alongside other review sources.
| Provider | Trustpilot Rating |
|---|---|
| Eir | 1.3 / 5 |
| Vodafone | 1.3 / 5 |
| Sky Ireland | 1.4 / 5 |
| Virgin Media | 1.7 / 5 |
| Three | 1.3 / 5 |
| Pure Telecom | 4.0 / 5 |
| Digiweb | 4.8 / 5 |
What Is Sky VIP?
Sky VIP is a complimentary loyalty programme offering rewards and discounts based on how long you have been a customer. There is no extra cost to join.
| Tier | Customer Tenure |
|---|---|
| Silver | 0–3 years |
| Gold | 3–8 years |
| Platinum | 8–15 years |
| Diamond | 15+ years |
To qualify, you need at least one active Sky service: Sky Broadband, Sky TV or Sky Talk. Access the programme through the My Sky app or the "My Account" section on sky.com. For more details, see our dedicated Sky VIP guide.
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How Can I Contact Sky Ireland?
There are several ways to get in touch with Sky Ireland, depending on your query. The main customer service number is 0818 500 160.
| Contact Type | Details |
|---|---|
| Sky Broadband | 0818 762 917 (call charges may apply) |
| Sky Customer Service | 0818 500 160 |
| Accessibility Team | 0818 719 809 (7 am–11 pm daily) |
| Head Office | 0818 719 819 |
| Sky Ireland | |
| Address | Level 5, 1 Burlington Rd, Dublin, D04 RH96, Ireland |
Additional contact options include online account messaging and the My Sky App (9 am–7 pm, 7 days a week). For a complete breakdown of all contact methods, see our full Sky contact guide.
Frequently Asked Questions About Sky Ireland
You must provide at least 31 days' notice to cancel Sky services, unless you are within the 14-day cooling-off period after signing up. Cancellation requires a phone call to Sky; written requests are not valid until Sky confirms by phone callback. Early termination within your contract period incurs fees reflecting the remaining contract value. For step-by-step instructions, see our guide on how to cancel broadband.
For most households, 500 Mbps (Sky Ultrafast Plus) is more than sufficient for streaming, video calls and browsing across multiple devices simultaneously. If you have a large household with heavy usage such as 4K streaming on several screens or regular large file downloads, the 1,000 Mbps Ultrafast Max plan may be worth the extra €10 per month. Check your current speed with our speed test tool.
ITV channels are not included in standard Sky packages in Ireland but can be added manually through your Sky Q box:
- From the Sky Q home screen, select "Settings"
- Enter your PIN to access "Manual tuning"
- Select "Add a channel"
- Enter the ITV frequency settings: Frequency 10.891, Polarisation H, Symbol rate 22.0, FEC 5/6, Standard DVB-S, Modulation QPSK
- Select the desired ITV channels from the resulting list
Yes. All Sky broadband plans provide completely unlimited data usage with no restrictions on browsing, streaming or downloading. There are no fair usage policies or throttling during peak hours.
Sky works internationally for up to 30 days through the Sky Go app. For extended stays abroad, you will need to access your account from within the Republic of Ireland periodically to maintain access. Some countries may not be supported, in which case a VPN may be needed if your contract terms permit.
Sky Ireland: Is It Worth It?
Sky Ireland is a strong choice if television is a priority for your household. The combination of Sky Sports, Cinema and a growing library of on-demand box sets is unmatched by other Irish providers. The broadband offering is also competitive, with full-fibre speeds up to 1,000 Mbps at reasonable prices.
The main drawback is customer service. With a Trustpilot rating of 1.4 out of 5, Sky shares the same struggles as most large Irish telecoms providers when it comes to support quality. If you do sign up, the Sky VIP loyalty programme and My Sky app can help you manage your account without needing to call.
For customers who mainly want broadband without a TV subscription, it is worth comparing Sky's prices with those from Pure Telecom or Digiweb, both of which have significantly better customer satisfaction ratings.