Since 2019, Flogas Ireland provide gas and electricity to homes across the country. We compare Flogas rates for electricity and gas as well as discover everything this supplier has to offer with our thorough provider review.
Flogas price cuts from 6th November 2023 Flogas has announced it will be cutting prices by up to 30% in response to the easing energy crisis. The cuts will be effective from 6th November 2023.
Who Is Flogas?
The company launched in Ireland in 1978. In addition to supplying gas and electricity to homes across the country, it is also Ireland's second-largest provider of Liquefied Petroleum Gas (LPG) after Calor.
Apart from its standard rates, the gas and electricity provider offers a discounted electricity plan, two discounted gas plans, and one discounted dual-fuel plan. It also has a Pay As You Go (PAYG) gas plan available that comes with €25 credit for new customers.
Who owns Flogas?
Since 1995, Flogas is a subsidiary of DCC plc (Development Capital Corporation Limited). It is an Irish marketing, sales, and support services group.
On top of LPG and energy, DCC plc also dabbles in the oil, technology, and healthcare sectors.
Is Flogas LPG?
Since 2019, Flogas is more than just LPG, the company now offers a wide range of electricity, natural gas, and dual fuel products. We explore in further detail these offers below.
Anyone looking for information on how to order a cylinder or LPG (Liquified Petroleum Gas), we suggest you take a look at our Flogas LPG page.
When did Flogas start offering electricity?
From mid-2018, Flogas Ireland began taking steps to expand into the commercial electricity market. In November of 2019, Flogas acquired Just Energy’s customers, a move that was completed by the end of that year.
Originally only supplying electricity to former Just Energy customers, the company now offers electricity-only, gas-only, and dual-fuel plans to new customers as well. In fact, customers were able to switch providers as early as January 2020.
Does Flogas offer business rates?
Yes! In fact, in November of 2021, the gas and electricity provider purchased the business energy specialists Naturgy Ireland. At the time, Paul Kenny, Flogas Energy general manager at the time said:
The acquisition of Naturgy Ireland is complementary to our existing business. With the strong pipeline of energy services and renewables that Naturgy brings to the table, the agreement will support the further development of our portfolio of sustainable and renewable offerings for the large energy supply sector,
What is Flogas' Fuel mix?
The CRU's most recent fuel mix figures show Flogas as having 100% renewable energy. Furthermore, this is the only Irish provider to date to also claim their gas is 100% green.
The company claims this because they purchase carbon credits to offset the gas emissions from your consumption.
Why switch electricity providers?You should always seek to compare and change gas and electricity suppliers every 12 months to take advantage of discounts for new customers. Doing so can save you between €700 to €900 a year according to the CRU!
What Are Flogas' Rates and Prices?
It is important to know that you can obtain the following offers from Flogas for your home energy needs:
We provide details on each of these offers and their pricing in the sections below.
Should you consider switching to this provider, don't forget to compare the tariffs and prices of other ¡gas and electricity providers.
Looking to switch suppliers? Give our experts a call! Our energy specialists can help you switch to a better energy plan in just a few minutes! Looking switch energy providers? We're currently closed but please leave us your number and we'll give you a free callback as soon as we'open!
What Are the Flogas Electricity Rates?
You'll find the providers' standard electricity rates in the table below. These rates are available for all customers, no matter the payment method. This tariff has no fixed term and does not have any exit fees.
🔥 Gas Only Tariffs
Fixed Gas Tariff
Standard Gas Tariff
Last updated: 13/09/2023
EAB calculated based on average gas usage (11,000 kWh) with VAT and Carbon Tax included.
PAYG Gas Tariff
Last updated: 13/09/2023
EAB calculated based on average gas usage (11,000 kWh) with VAT and Carbon Tax included.
🛠️ Electricity Only Tariffs (Fixed)
Urban Meter
Urban 24hr Urban Nightsaver
Rural Meter
Rural 24hr Rural Nightsaver
Last updated: 13/09/2023
EAB calculated based on average electricity usage (4,200 kWh) with VAT and PSO Levy included.
📈 Electricity Only Tariffs (Variable)
Urban Meter
Urban 24hr Urban Nightsaver
Rural Meter
Rural 24hr Rural Nightsaver
Last updated: 13/09/2023
EAB calculated based on average electricity usage (4,2000 kWh) with VAT and PSO Levy included.
💡 Smart Meter Plans
Time of Use Tariffs
Urban Smart Meter Rural Smart Meter
Time of Use Tariffs
Urban Smart Meter Rural Smart Meter
Last updated: 13/09/2023
EAB calculated based on average electricity usage (4,200 kWh) with VAT and PSO Levy included.
✌️ Dual Fuel Tariffs
Urban Meter
Urban 24hr Urban Nightsaver
Rural Meter
Rural 24hr Rural Nightsaver
Last updated: 13/09/2023
EAB calculated based on average electricity usage (4,200 kWh) + average gas usage (11,000 kWh) with VAT, PSO Levy included and Carbon Tax included.
Urban Meter
Urban 24hr Urban Nightsaver
Rural Meter
Rural 24hr Rural Nightsaver
Last updated: 13/09/2023
EAB calculated based on average electricity usage (4,200 kWh) + average gas usage (11,000 kWh) with VAT, PSO Levy included and Carbon Tax included.
So how do Flogas electricity prices compare to other suppliers? Even with the new discount, other suppliers still come out cheaper, with Bord Gáis Energy providing the best electricity offer. See the comparison between electricity providers in Ireland in the table below.
Supplier | Best Offer | Estimated Annual Bill |
|---|---|---|
20% on Electricity | €1,667.48 | |
Fixed Discount | €1,691.23 | |
15% on all tariffs | €1,691.33 | |
15% through Selectra | €1,706.36 | |
No Discount | €1,758.51 | |
5.5% or 8.5% on DF | €1,818.36 | |
No Discount | €1,865.44 | |
No Discount | €1,937.87 | |
No Discount | €2,023.20 | |
No Discount | €2,116.77 | |
No Discount | €2,184.85 |
*Figures are for illustrative purposes only. Calculations based on average consumption figures for an urban home with a 24-hour standard meter unless specified. All discounts and cashback have been applied. This also includes the PSO Levy at €0.00.
Last updated: 07/11/2023.
What Are the Flogas Natural Gas Rates?
The provider offers four different natural gas plans, these are:
- 1 Year Fixed
With the 1 Year Fixed Gas, you have fixed rates for the next 12 months paying via direct debit. These are some of Flogas's best rates however you'll have to pay the €50 exit fee if you want to leave early. - Pay As You Go (PAYG)
Gas plan for customers that want to "have more control" over how much they're spending with a pay as you go plan. No fixed term with this plan. New customers with a 12-month contract can benefit from a €25 welcome credit. - Standard Rates Offer
No fixed term with this plan.
All natural gas plans are with a minimum 12-month contract, an exit fee of €50 is applied should you end the contract earlier. The cheapest Flogas natural gas offer would cost the average household €1,514.88 per year. That's €1079,11 less than the standard plan and much less than the PAYG plan!
When Was the Last Flogas Price Increase?
The latest Flogas Price increase came in October 2022 where the company rose its electricity rates by 17% and its gas rates by 23%.
On May 7, 2022, the energy provider added an additional 27% price increase in their electricity rates and a 29% price increase on their gas standard rates. This is on top of the provider's four price increases of 2021, the last increase only a few months ago in October when the energy provider announced a 19% price increase for electricity and a 26% increase on its natural gas rates.
A company spokesperson said at the time:
Energy costs, and in particular electricity wholesale costs in Ireland, are at unprecedented levels right now with no signs of reducing in the medium term.
Such a statement indicates the possibility of further price increases in the future for Flogas rates given the current rise in wholesale energy costs globally.
Flogas Reviews: Is The Provider Any Good?
We look at the reviews left by Flogas Ireland customers on two of the more important customer reviews website.
| Reviewer | Rating | Details |
|---|---|---|
| Trustpilot | ⭐ | Mainly complaints about pricing and extra fees. |
| ⭐⭐⭐ | Opinions at both extremes. Excellent or Horrible. |
What Are the Flogas Ireland Reviews on Trustpilot Like?
On the customer review site Trustpilot, Flogas Ireland only has 53 customer reviews and an overall score of just 1.4 out of five stars. All of these customers gave the company a bad or poor review score. Not a single customer has yet to leave a positive review for Flogas Ireland.
The few issues that were reported mainly pertain to problems with charges received and the high prices for their energy. It's also apparent that these customers had poor experiences when dealing with the customer support team.
Flogas is the worst company I ever had the misfortune to deal with. They will not answer emails or phone calls. Horrendous company. Do Not sign up to this Micky Mouse company.
Due to the very small amount of reviews, we cannot conclude that all customers have experienced these frustrations. It is also important to keep in mind that customers are more likely to leave a review when they are upset rather than when they are satisfied.
What Are the Flogas Ireland Reviews on Google Like?
Looking at Flogas Ireland reviews on Google, we do see a few many more opinions left by customers. However, the results are better than the above-mentioned Trustpilot reviews.
The overall ranking is just 2.7 out of five stars with opinions that are quite polarized. People either rank the provider as excellent, or as horrible. Very few customers left a ranking in between the two most extreme options.
Again, most of the comments left speak about pricing and the company's customer service representatives.
I have been with them now for 10 years. I change almost every utility every year but Flogas always come up with the best deals so i stay with them. they are the only company who reward existing customers not just new ones. Customer service is excellent. Quick call once a year job done. I would highly recommend them.
Looking to switch suppliers? Give our experts a call! Our energy specialists can help you switch to a better energy plan in just a few minutes! Looking switch energy providers? We're currently closed but please leave us your number and we'll give you a free callback as soon as we'open!
How Do You Pay Flogas?
The company provides many ways for its customers to pay their energy bills. The available payment options include the following:
- Online
You can pay your bill through your Flogas login account on the company's website. - By Direct Debit
Payments are based on your yearly average consumption and divided by 12 (months). Funds are taken out on the last working day of each month. This helps spread the payment of larger winter bills. - By Bill
The full amount of your bill is taken out of your account 14 days after the bill is issued. - At the Post Office
Pay your bill at any post office with the PayPoint sign using a Flogas Natural Gas Easy Pay card or your bill. If you don’t have an Easy Pay card you can order one from the customer accounts team. - By Cheque/Bankers Draft or Postal Order
This must be made out to Flogas Natural Gas and mailed to their address. You’ll also need to include your account number, name, and address.
How Do I Top Up My PAYG Natural Gas Meter?
Flogas Ireland offers a Pay As You Go (PAYG) gas plan for customers that would like more control over how much they're spending. This offer is available for both existing and new customers.
If you are looking to top up your gas meter, there is just the one option available to you:
- Where do I top up my gas meter?
- Bring your gas top-up card to any Payzone outlet. It's the same for PrePayPower top-ups.
The minimum top-up amount is €10 and the maximum amount is €50 at one time. The maximum amount of credit the gas card can hold is €250. Should you ever lose your top-up card, you can purchase a new one at any Payzone outlet for €1.
If you run out of credit, you have a €10 emergency credit option available. This credit does need to be paid back at your next top-up.
Did you know? The majority of Irish energy suppliers do not offer opt-in Pay As You Go services, but rather reserve prepaid energy for customers experiencing financial difficulties or having trouble paying their bills. In fact, Flogas and Prepaypower are the only Irish energy customers to offer PAYG gas to new customers.
Flogas Login: How To Access Your Online Account
Natural gas and electricity customers that are registered for online billing can view and manage their energy accounts entirely online. To log into your account, simply follow these six steps:
- Go to the Flogas homepage.
- Click where it says "My Account" in the top right corner.
- Click the purple button that says "Login Now". You will now be directed to the online account portal.
- In the box that says "Email address", enter the email address associated with your energy account.
- Enter your account password in the box that says "Password."
- Click the blue "Sign in" button.
If you haven't yet signed up for an account, it's easy to create one. Simply go to the Flogas login page (by going to the homepage, clicking "My Account" and then clicking "Login").
Under the blue "Sign in" button, click where it reads "Sign up now" in blue letters. You'll then be prompted to enter the following details:
- Your email address (the same one that you have already provided Flogas with)
- Your name
- Your new password
- Your mobile phone number
- Specify the type of account you have (Electricity, gas, or dual fuel)
You must then check the boxes to opt into electronic billing and agree to the terms of use. Then click register. The company will also send you a verification code to your email address to set up an account.
Once you have set up a Flogas login account, you'll be able to complete the following tasks through the web:
- Advise if you're moving
- Update your account details
- Pay your Flogas energy bill
- View billing history
- Contact Flogas
- Submit meter readings
In addition to the above actions, LPG customers can also order bulk gas. At present time, the energy supplier does not have an app for its Irish customers, only the Flogas login account feature.
Looking to switch suppliers? Give our experts a call! Our energy specialists can help you switch to a better energy plan in just a few minutes! Looking switch energy providers? We're currently closed but please leave us your number and we'll give you a free callback as soon as we'open!
Flogas Ireland FAQs
Does Flogas have exit fees?
Yes, there are exit fees on fixed-term contracts of €50 per fuel. This is a fairly standard fee in the Irish energy supplier market. If you cancel your switch within 14 days of beginning the change, you do not have to pay an exit fee.
If you are on the more expensive standard rates or a non-contract PAYG plan, you have the freedom to leave at any time without having to pay any exit fees.
How do I contact Flogas Ireland?
Flogas Ireland has a wide range of telephone contact numbers available to the general public. There are also options for contacting them via email or in writing.
There is such a wide array of phone numbers and alternate possibilities that we had to dedicate a contact page for the gas and electricity provider.
How do I submit my Flogas meter reading?
You can submit your meter reading via the Flogas login account.
Alternatively, you can contact their customer service team at [email protected] or call 041 214 9500.
What kind of gas is Flogas?
The company provides both LPG and natural gas products, whichever suits your needs best.
The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.
Read more about Flogas
Flogas Contact: All the Flogas Contact Numbers