Flogas provides gas and electricity to homes across Ireland. It even offers a prepayment gas plan for customers that want to have more control over their energy expenses. Compare Flogas plans and discover what more the supplier has to offer with our thorough review.

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For customers who wish to order LPG from Flogas Ireland, we suggest you take a look at our Flogas LPG page.

Who is Flogas?

Flogas launched in Ireland in 1978. In addition to supplying gas and electricity to homes across the country, it is also Ireland's second-largest provider of Liquefied Petroleum Gas (LPG).

In addition to its standard rates, the suppliers offers two discounted gas plans, one discounted electricity plan and one discounted dual-fuel plan. Flogas also has a Pay As You Go (PAYG) gas plan available that comes with €25 credit for new customers.

When did Flogas start offering electricity?

From mid-2018, Flogas Ireland began taking steps to expand into the commercial electricity market. In November of 2019, Flogas acquired Just Energy’s customers, a move that was completed by the end of the year.

Originally only supplying electricity to former Just Energy customers, Flogas now offers electricity-only and dual-fuel plans to new customers as well. In fact, customers were able to switch as early as January 2020.

Why switch providers? You should always seek to compare and change electricity and gas suppliers every 12 months to take advantage of discounts for new customers. Doing so can save you €300 to €400 a year!

Compare Flogas Rates & Plans

Flogas offers four gas plans, two electricity plans, and two dual fuel plans. We provide details on these different offers and their prices in the sections below.

Note that discount percentages are only applied to the unit rate, not the entire bill. As such, you'll still pay the full rate for the PSO or carbon levies, standing charges etc.

If you're considering switching to Flogas Ireland, don't forget to compare tariffs and prices of other electricity and gas providers.

Flogas Natural Gas Prices

Flogas offers four different gas plans. It even has a Pay As You Go (PAYG) gas plan for customers that want to "have more control" over how much they're spending (even though the rates are more expensive). Besides the standard offer, all gas plans have a 12-month contract and charge an exit fee of €50.

The cheapest Flogas natural gas offer is called Green Future Gas 30%. With this plan, customers get 30% off the standard gas unit rate. The average household would spend around €600 per year with this offer. That's €275 less than what the same household would spend on the standard plan or PAYG plan.

You can view and compare Flogas natural gas rates in the table below. Unlike electricity rates, gas rates do not vary by location.

*Estimated annual bill (EAB) based on average consumption figure of 11,000 kWh of gas per year. Last updated: February 2021

New customers signing up to the PAYG plan can get a €25 welcome credit. However, you'd save more money by signing up for the direct debit offer. As with almost all suppliers, it's typical for PAYG customers to spend hundreds more than credit customers on the same amount of energy.

Flogas Electricity Prices

In the table below, you'll find the standard electricity rates for Flogas Ireland. These rates are available for all customers, no matter the payment method. This tariff has no fixed term and does not include an exit fee.

*Estimated annual bill (EAB) based on average consumption figure of 4,200 kWh of electricity per year. Last updated: February 2021

Flogas Ireland recently launched its first discounted electricity tariff, the Green Future Electricity offer. It includes a 30% discount off the standard electricity rates. If you choose to terminate the 12-month contract before it ends, you will have to pay an exit fee of €50.

*Estimated annual bill (EAB) based on average consumption figure of 4,200 kWh of electricity per year. Last updated: February 2021

So how do Flogas electricity prices compare to other suppliers? Even with the new discount, other suppliers still come out cheaper, with Energia providing the best electricity offer.

Flogas Dual Fuel Prices

Flogas has also introduced a dual fuel plan with discounted rates: the Green Future Dual Fuel 31% plan. With this plan, customers get 31% off the standard gas and electricity unit rates. This plan has a 12 month contract and charges an exit fee of €50 per fuel for terminating the contract early.

In the following table, you can see how these prices compare with the standard prices. Calculations based on the average household, which consumes 4,200 kWh of electricity and 11,000 kWh of gas per year.

Last updated: February 2021

Compared to the standard dual fuel offer, the average houshold would save around €600 per year with the Green Future Dual Fuel 31% deal!

Flogas exit fees

Exit fees from fixed-term contracts are €50 per fuel, which is a fairly standard fee in the Irish energy supplier market. If you cancel switching to Flogas within 14 days of beginning the switch, you do not have to pay an exit fee.

If you pay the more expensive standard rates (and therefore are not locked in a contract), you will not be charged an exit fee for leaving Flogas Ireland.

Flogas Reviews

On customer review site Trustpilot, Flogas Ireland has only five customer reviews and an overall score of just 2.5 out of five stars. Four customers gave Flogas bad review scores, and one customer gave the supplier a poor score. Not a single customer has left a positive review so far for Flogas Ireland.

The few issues that were reported mainly pertain to problems with LPG deliveries. It's also apparent that these customers had poor expierences when dealing with Flogas Ireland customer support.

I have rang numerous times. I have made complaints to customer service. I've been told the truck broke down, the staff are out sick, they will speak to their managers, etc, etc, I have left a private message on facebook and no ring back and no gas!

Due to the very small amount of reviews, we are unable to conclude that all Flogas customers have experienced these frustrations. It is also important to keep in mind that customers are more likely to leave a review when they are upset rather then when they are satisfied.

Flogas PAYG Services

Flogas offers a Pay As You Go (PAYG) gas plan for customers that would like more control over how much their spending. This offer is available for both existing and new customers.

The majority of Irish energy suppliers do not offer opt-in Pay As You Go services, but rather reserve prepaid energy for customers experiencing financial difficulties or having trouble paying their bills. In fact, Flogas and Prepaypower are the only Irish energy customers to offer PAYG gas to new customers.

Credit can be purchased at any Payzone outlet. It's the same for PrePayPower top ups. If you lose your top-up card, you can purchase a new one at any Payzone outlet for €1.

The minimum top-up amount is €10 and the maximum amount is €50 at one time. The maximum amount of credit the gas card can hold is €250. New customers will also receive €25 credit for switching to this Flogas PAYG contract.

If you run out of credit, there is a €10 emergency credit option available.

Flogas Login: Access Your Online Account

Natural gas and electricity customers that are registered for online billing can view and manage their energy accounts entirely online. To log in to your Flogas account, simply follow these six steps:

1. Go to the Flogas homepage.
2. Click where it says "My Account" in the top right corner.
3. Click the purple button that says "LOGIN NOW". You will now be directed to the Flogas portal.
4. In the box that says "Email address", enter the email address associated with your Flogas account.
5. Enter your account password in the box that says "Password."
6. Click the blue "Sign in" button.

If you haven't yet signed up for an account, it's easy to create one. Simply go to the Flogas login page (by going to the homepage, clicking "My Account" and then clicking "LOGIN").

Under the blue "Sign in" button, click where it reads "Sign up now" in blue letters. You'll then be promted to enter the following details:

• Your email address (the same one that you have already provided Flogas with)
• Your new password
• Your mobile phone number

You must then check the boxes to opt in to electronic billing and agreeing to the terms of use. Then click register. Flogas will then send a you a verification code to finish setting up your account.

Once you're logged in, you'll be able to do the following all through your online account:

• Let Flogas know you're moving
• Pay your bill
• Contact Flogas
• Submit meter readings

In addition to the above actions, LPG customers can also order bulk gas.

There is currently no app available for Flogas Ireland customers (there is a “gas finder” app available for UK customers only).

Make a Payment

Flogas Ireland provides many ways for their customers to pay. The available Flogas payment options include the following:

• Online — You can pay your bill through your online account and on the Flogas website.


• By Direct Debit — A payment based on yearly average use divided by 12 (months) is taken out on the last working day of each month. This helps spread the payment of larger winter bills.


• By bill — The full amount of your bill is taken out of your account 14 days after the bill is issued.


• At the Post Office — Pay your bill at any post office with the paypoint sign using a Flogas Natural Gas Easy Pay card or your bill. If you don’t have an Easy Pay card you can order one from customer accounts team.


• By cheque/bankers draft or postal order — address This must be made out to Flogas Natural Gas and mailed to their address. You’ll also need to include your account number, name and address.

Contact Flogas Ireland

Flogas Ireland has a wide range of telephone contact numbers available to the general public, as well as options for contacting them via email or in writing. You can get in touch with the company via the general enquiries number of 1850 306 800.

If you have a more specific query we would recommend checking out the more detailed dedicated Flogas contact page.

Fuel mix

Flogas' fuel mix figures for 2019 show that its usage of coal for fuel generation is significantly higher than the all-island average of 2.6%, as is its peat usage at 10.4% when compared with the average figure of 4.%. Coal is not a renewable or clean energy source and so we'd like to see that figure trending downwards over the years to come. Peat is classified as a slow renewable and doesn't present the same issues as coal.

It's heartening to see the 34.8% renewable energy fuel source, although at first glance this figure may seem low when compared to the island-average of 54.0%. However, the all-island average for renewables does tend to be skewed by the presence of 100% renewable energy providers.

Flogas jobs

If you are interested in working with Flogas Ireland, positions to be filled are advertised directly on the suppliers website. Positions on offer can vary from RGI installers to sales coordinators, billing administrators or customer service agents.

The majority of positions on offer are located in Drogheda, where Flogas’ head office is based.

Flogas is also a DCC business and as such, graduates can also find work with the company through the DCC graduate programme. DCC plc is a FTSE 100 company specialising in international sales, marketing and support services.

 

Read more about Flogas

Flogas: All contact numbers & email addresses

Flogas -  04/12/2020

Flogas: All contact numbers & email addresses