Flogas
Gas & Electricity Prices, Offers, & Reviews

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Since 2019, Flogas Ireland provides gas and electricity to homes across Ireland. We compare Flogas electricity rates, gas rates, and discover everything this supplier has to offer with our thorough provider review.

Flogas Ireland Synopsis
Fuel types: Electricity, gas, and dual fuel  Offers PAYG option
Customers: 35,000 total  Long-standing Irish institution
Electricity sources: 100% renewables  Very low renewable energy sources

Who is Flogas?

The company launched in Ireland in 1978. In addition to supplying gas and electricity to homes across the country, it is also Ireland's second-largest provider of Liquefied Petroleum Gas (LPG) after Calor.

In addition to its standard rates, the supplier offers a discounted electricity plan, two discounted gas plans, and one discounted dual-fuel plan. It also has a Pay As You Go (PAYG) gas plan available that comes with €25 credit for new customers.

Who owns Flogas?

Since 1995, Flogas is a subsidiary of DCC plc (Development Capital Corporation Limited). It is an Irish marketing, sales, and support services group.

On top of LPG and energy, DCC plc also dabbles in the oil, technology, and healthcare sectors.

Is Flogas LPG?

Since 2019, Flogas is more than just LPG, the company now offers a wide range of electricity, natural gas, and dual fuel products. We explore in further detail these offers below.

Anyone looking for information on how to order a cylinder or LPG (Liquified Petroleum Gas), we suggest you take a look at our Flogas LPG page.

When did Flogas start offering electricity?

From mid-2018, Flogas Ireland began taking steps to expand into the commercial electricity market. In November of 2019, Flogas acquired Just Energy’s customers, a move that was completed by the end of that year.

Originally only supplying electricity to former Just Energy customers, the company now offers electricity-only, gas-only, and dual-fuel plans to new customers as well. In fact, customers were able to switch providers as early as January 2020.

Why switch energy providers? You should always seek to compare and change electricity and gas suppliers every 12 months to take advantage of discounts for new customers. Doing so can save you between €300 to €400 a year!

Gas flame

What is Flogas' Pricing?

It is important to know that you can obtain the following offers from Flogas for your home energy needs:

  • Two electricity plans
  • Four gas plans
  • Two dual fuel plans

We provide details on each of these offers and their pricing in the sections below.

Should you consider switching to this provider, don't forget to compare tariffs and prices of other electricity and gas companies.

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Flogas Electricity Prices

You'll find the providers' standard electricity rates in the table below. These rates are available for all customers, no matter the payment method. This tariff has no fixed term and does not have any exit fees.

Flogas Standard Electricity Prices
Meter Type Unit rate Day unit rate Night unit rate Annual standing charge PSO EAB*
Urban 24hr 37.21c/kWh     €301.47 €58.57 €1,908.69
Rural 24hr 37.21c/kWh     €367.67 €58.57 €1,972.27
Urban Day/Night   41.42c/kWh 20.08c/kWh €388.09 €58.57 €1,720.40
Rural Day/Night   41.42c/kWh 20.08c/kWh €494.56 €58.57 €1,822.65

*Estimated annual bill (EAB) based on average consumption figure of 4,200 kWh of electricity per year. Last updated: May 2022

The company recently launched its first discounted electricity tariff, the Green Future Electricity offer. It includes a 15% discount on the standard electricity rates. Note that discount percentages are only applied to the unit rate, not the entire bill. As such, you'll still pay the full rate for the PSO or carbon levies, standing charges, etc.

If you choose to terminate the 12-month contract before it ends, you will have to pay an exit fee of €50.

Green Future Electricity 40% Prices
Meter type Unit rate Day unit rate Night unit rate Annual standing charge PSO EAB*
Urban 24hr 22.33c/kWh     €162.01 €58.57 €1,156.28
Rural 24hr 22.33c/kWh     €202.30 €58.57 €1,196.58
Urban Day/Night   24.80c/kWh 12.06c/kWh €221.25 €58.57 €1,051.40
Rural Day/Night   24.80c/kWh 12.06c/kWh €281.56 €58.57 €1,111.71

*Estimated annual bill (EAB) based on average consumption figure of 4,200 kWh of electricity per year. Last updated: May 2022

So how do Flogas electricity prices compare to other suppliers? Even with the new discount, other suppliers still come out cheaper, with Bord Gáis Energy providing the best electricity offer. See the price comparison in the table below.

Cheapest Electricity Offer per Supplier
Supplier Best offer Price per year
Bright Energy Has stopped trading No longer available
Bord Gáis Energy 34% Discount €1,254.00
Community Power Standard €2,495.36
Ecopower 25% Discount €1,759.42
Electric Ireland 26% Discount €1,202.00
Energia 41% Discount €1,192.08
Flogas 40% Discount €1,156.28
Glowpower

Standard

€3,036.55
Iberdrola 26% Discount
€194 Cashback
€1,183.80
Panda Power 10%
€250 Cashback
€1,738.25
Pinergy Smart tariff €1,814.28
Prepay Power Time of day tariff €1,384.26
SSE Airtricity 33% Discount €1,214.19
Waterpower Standard €1,985.27
Compare the Energy Market Call  01 903 6528  Ad  Mon - Fri: 9 am - 6 pm

*Figures are for illustrative purposes only. Calculations based on average consumption figures for an urban home with a 24-hour standard meter. All discounts and cashback have been applied. Last updated: May 2022

Flogas Natural Gas Rates

The provider offers four different gas plans, these are:

  • Pay As You Go (PAYG) gas plan for customers that want to "have more control" over how much they're spending. No fix term with this plan.
  • PAYG with €25 welcome credit. New customers only with a 12-month contract.
  • Green Future Gas 10%. This plan gives you a 10% discount on the standard gas unit rate.
  • Standard offer. No fix term with this plan.

All gas plans have a 12-month contract gas plans charge an exit fee of €50 should you end the contract earlier.

The cheapest natural gas offer would cost the average household €1,363 per year. That's €120 less than the standard plan or PAYG plan.

You can view all of the natural gas prices in the table below. Unlike electricity rates, gas rates do not vary by location.

Flogas Natural Gas Prices
Gas Plan Payment method Unit rate Annual standing charge Carbon tax EAB*
Standard All 10.61c/kWh €186.03 0.841c/kWh €1,442.01
Green Future Gas 35% Direct Debit 6.8975c/kWh €80.85 0.841c/kWh €928.42
€25 Credit Pay As You Go 10.61c/kWh €186.03 0.841c/kWh €1,417.01
Pay As You Go Natural Gas Pay As You Go  10.61c/kWh €186.03 0.841c/kWh €1,442.01

*Estimated annual bill (EAB) based on average consumption figure of 11,000 kWh of gas per year. Last updated: May 2022

Flogas Dual Fuel Prices

The company has also introduced four dual fuel plans, which are:

  • Standard offer
  • Green Future Dual Fuel 10/20. 12-month contract. With this plan, customers get 10 % off their electricity rates and 20 % off the standard gas unit rates.
  • Green Future Dual Fuel 15/25. 24-month contract. Here, clients receive a 15 % discount on their electricity rates and a 25 % discount on their standard gas rate.
  • Green Future Smart Dual Fuel 10/30. 12-month contract. Available to customers with a Smart Electricity meter only.

In the following table, you can see how these prices compare with the standard prices. Calculations are based on the average household, which consumes 4,200 kWh of electricity and 11,000 kWh of gas per year. All of these plans charge an exit fee of €50 per fuel for terminating the contract early.

Flogas Dual Fuel Prices
Dual Fuel Plan Standard EAB 1 year Green Future EAB 2 year Green Future EAB Smart Meter Green Future EAB
Urban 24hr €3,350.70 €2,084.70 €2,084.70 €2,168.23
Rural 24hr €3,414.28 €2,125.00 €2,125.00 €2,226.83
Urban Day/Night €3,162.41 €1,979.82 €1,979.82 N/A
Rural Day/Night €3,264.66 €2,045.59 €2,045.59 N/A

Last updated: May 2022

Compared to the standard dual fuel offer, the average household would save around €450 per year with the 1 year Green Future Dual Fuel 10/20 deal.

Flogas Price Increase

On October 21st, 2021, the company announced another 19% price increase in their electricity rates and a 26% price increase on their gas standard rates. This was the provider's fourth price increase of 2021 alone.

A company spokesperson said at the time:

Energy costs, and in particular electricity wholesale costs in Ireland, are at unprecedented levels right now with no signs of reducing in the medium term.

Such a statement indicates the possibility of further price increases in the future for Flogas electricity and gas rates given the current rise in wholesale energy costs globally.

How do I top up my PAYG gas meter?

Flogas offers a Pay As You Go (PAYG) gas plan for customers that would like more control over how much they're spending. This offer is available for both existing and new customers.

If you are looking to top up your gas meter, there is just the one following option available to you:

The minimum top-up amount is €10 and the maximum amount is €50 at one time. The maximum amount of credit the gas card can hold is €250. Should you ever lose your top-up card, you can purchase a new one at any Payzone outlet for €1.

If you run out of credit, you have a €10 emergency credit option available. This credit does need to be paid back at your next top-up.

Did you know? The majority of Irish energy suppliers do not offer opt-in Pay As You Go services, but rather reserve prepaid energy for customers experiencing financial difficulties or having trouble paying their bills. In fact, Flogas and Prepaypower are the only Irish energy customers to offer PAYG gas to new customers.

Fuel mix

The CRU's most recent fuel mix figures show Flogas as having 100% renewable energy. Furthermore, this is the only Irish provider to date to also claim their gas is 100% green.

The company claims this because they purchase carbon credits to offset the gas emissions from your consumption.

Flogas Reviews

We look at the reviews left by Flogas Ireland customers on two of the more important customer reviews website.

Flogas Customer Reviews
Reviewer Rating Details
Trustpilot ⭐⭐ Mainly complaints about pricing and extra fees.
Google ⭐⭐⭐ Opinions at both extremes. Excellent or Horrible.

Reviews on Trustpilot

On customer review site Trustpilot, Flogas Ireland only has 19 customer reviews and an overall score of just 1.7 out of five stars. All of these customers gave the company a bad or poor review score. Not a single customer has left a positive review so far for Flogas Ireland.

The few issues that were reported mainly pertain to problems with charges received and the high prices for their energy. It's also apparent that these customers had poor experiences when dealing with the customer support team.

The most useless company out there. if you are seeking for the electricity company who does not communicate to their customers, has billing wrong every single time, never return the calls and increase the rates whenever they want without notice then this is the company for you.

Harvey Nichols - August 2021Trustpilot

Due to the very small amount of reviews, we cannot conclude that all customers have experienced these frustrations. It is also important to keep in mind that customers are more likely to leave a review when they are upset rather than when they are satisfied.

Reviews on Google

Speech bubbles

Looking at Google reviews for Flogas Ireland, we do see a few more opinions left by customers. The results are better than the above-mentioned Trustpilot reviews.

The overall ranking is just 3.2 out of five stars with opinions are quite polarized. People either rank the provider as excellent, or as horrible. Very few customers left a ranking in between the two most extreme options.

Again, most of the comments left speak about pricing and the company's customer service representatives.

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How do you pay Flogas?

The company provides many ways for its customers to pay their energy bills. The available payment options include the following:

  • Online — You can pay your bill through your online account and on the Flogas website.

  • By Direct Debit — A payment based on yearly average use divided by 12 (months) is taken out on the last working day of each month. This helps spread the payment of larger winter bills.

  • By bill — The full amount of your bill is taken out of your account 14 days after the bill is issued.

  • At the Post Office — Pay your bill at any post office with the PayPoint sign using a Flogas Natural Gas Easy Pay card or your bill. If you don’t have an Easy Pay card you can order one from the customer accounts team.

  • By cheque/bankers draft or postal orderaddress This must be made out to Flogas Natural Gas and mailed to their address. You’ll also need to include your account number, name, and address.

Flogas Login: How to access your online account?

Natural gas and electricity customers that are registered for online billing can view and manage their energy accounts entirely online. To log in to your account, simply follow these six steps:

  1. Go to the Flogas homepage.
  2. Click where it says "My Account" in the top right corner.
  3. Click the purple button that says "Login Now". You will now be directed to the online account portal.
  4. In the box that says "Email address", enter the email address associated with your energy account.
  5. Enter your account password in the box that says "Password."
  6. Click the blue "Sign in" button.

If you haven't yet signed up for an account, it's easy to create one. Simply go to the Flogas login page (by going to the homepage, clicking "My Account" and then clicking "Login").

Under the blue "Sign in" button, click where it reads "Sign up now" in blue letters. You'll then be prompted to enter the following details:

  • Your email address (the same one that you have already provided Flogas with)
  • Your name
  • Your new password
  • Your mobile phone number
  • Specify the type of account you have (Electricity, gas, or dual fuel)

You must then check the boxes to opt into electronic billing and agree to the terms of use. Then click register. The company will also send you a verification code to your email address to set up an account.

Laptop

Once you're logged in, you'll be able to complete the following tasks through your online account:

  • Advise if you're moving
  • Update your account details
  • Pay your bill
  • View billing history
  • Contact Flogas
  • Submit meter readings

In addition to the above actions, LPG customers can also order bulk gas. At present time, the company does not have an app, only this online account feature.

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Flogas FAQs

Does Flogas have exit fees?

Yes, there are exit fees on fixed-term contracts of €50 per fuel. This is a fairly standard fee in the Irish energy supplier market. If you cancel your switch within 14 days of beginning the change, you do not have to pay an exit fee.

If you are on the more expensive standard rates or a non-contract PAYG plan, you have the freedom to leave at any time without having to pay any exit fees.

How do I contact Flogas Ireland?

Flogas Ireland has a wide range of telephone contact numbers available to the general public. There are also options for contacting them via email or in writing.

There is such a wide array of phone numbers and alternate possibilities that we had to dedicate a contact page for the provider.

How do I submit my Flogas meter reading?

You can submit your meter reading via the Flogas login account.

Alternatively, you can contact their customer service team at customersupport@flogas.ie or call 041 214 9500.

What kind of gas is Flogas?

The company provides both LPG and natural gas products, whichever suits your needs best.

The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.

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