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What Do Bord Gáis Energy Customers Think?
Bord Gáis Energy offers the advantage of being an established, trusted provider with comprehensive energy services, including gas, electricity, and home energy upgrades, alongside a focus on energy efficiency and online account management. However, the disadvantages including recurring customer service issues, billing problems, high pricing, and occasional difficulties with online and app functionality are worth keeping in mind when considering the supplier.
What Are the Bord Gáis Energy Rates?
Electricity Rates
25% discount on electricity
12-month contract
Variable rate
Online billing
Direct debit
25% discount on electricity
12-month contract
Variable rate
Online billing
Direct debit
Smart meter required
€125 welcome credit
25% off electricity
Variable rate
12 month contract
Direct debit
Paperless billing
Unit rates excl. VAT, incl. discounts. Standing charges and annual costs incl. 9% VAT & all charges. Last updated 30 April 2026.
Gas Rates
17% discount on electricity
12-month contract
Variable rate
Online billing
Direct debit
Unit rates excl. VAT, incl. discounts. Standing charges and annual costs incl. 9% VAT & all charges. Last updated 30 April 2026.
Dual Fuel Rates
17% discount on electricity and 29% discount on gas
€100 cashback
12-month contract
Variable rate
Online billing
Direct debit
17% off electricity
17% off gas
Smart meter required
12 month contract
Direct debit
Paperless billing
17% off electricity
17% off gas
Smart meter required
Variable rate
Direct debit
12 month contract
Paperless billing
Unit rates excl. VAT, incl. discounts. Standing charges and annual costs incl. 9% VAT & all charges. Last updated 30 April 2026.
Compare Energy Plans and Save Today!
Our energy experts at Selectra can help you secure a great rate - completely free and with no obligation.
About Bord Gáis Energy
How Do I Contact Bord Gáis Energy?
You can reach Bord Gáis Energy customer service by calling 01 611 0101. You can also email them at [email protected]. For full contact details including postal address and social media, see our Bord Gáis Energy contact page.
How Do I Pay My Bord Gáis Energy Bill?
Bord Gáis Energy customers can typically pay their energy bill through the following methods:
- Direct debit: Set up automatic payments through your Bord Gáis Energy online account.
- Online: Pay via the Bord Gáis Energy website or app using your debit or credit card.
- Over the phone: Call 01 611 0101 to make a card payment.
- In person: Pay at any Post Office or PayPoint/Payzone outlet with your bill or account number.
Is There a Bord Gáis Energy App?
Yes, the My Bord Gáis Energy app is available for iOS and Android. You can use it to view bills, submit meter readings, make payments and manage your account on the go. You can also manage your account online at www.bordgaisenergy.ie/sign-in.
How Do I Switch to Bord Gáis Energy?
Switching to Bord Gáis Energy is free and takes about 15 minutes. Your electricity or gas supply will not be interrupted during the process. Read our guide to comparing electricity suppliers to make sure you are choosing the best deal.
1. Check Your Contract
Make sure you won't face exit fees from your current provider.
2. Gather Your Details
Have your MPRN/GPRN and a recent bill ready.
3. Choose Your Plan
Compare plans on our energy comparator.
4. Sign Up
Complete the switch online or call 01 611 0101.
5. Wait for Confirmation
The switch completes within 14-17 business days. Smart meters may be faster.
Check Your Contract
Make sure you won't face exit fees from your current provider.
Sign Up
Complete the switch online or call 01 611 0101.
Wait for Confirmation
The switch completes within 14-17 business days. Smart meters may be faster.
Compare Energy Plans and Save Today!
Our energy experts at Selectra can help you secure a great rate - completely free and with no obligation.
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