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Satisfied Customers

4.8 /5
Average rating on Trustpilot
Anne Johnson

Comparing energy rates is an arduous task. However Keith at selectra made it easy . He spent time talking us through our options and got us a better deal than we would have got ourselves online. He has a great manner ,friendly and professional. I will be back when my other service contracts are up.

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Ger O Riain

I had some queries on relation to upgrading my BER rating in a property. I was fortunate enough to contact this company and get a gentleman whose name is Jorge. Jorge was most courteous and helpful. He went to great lengths to ensure I got the information I needed. So satisfied.

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Thank you very much Owen for your excellent customer service. You were more than helpful and put me at comfort with your service and advice in making the choice to switch. Once again, thank you for service and advice. Id highly reccomend Owen for his knowledge and customer service.

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Selectra Ireland FAQ

❓ Who is Selectra?

Selectra was created in 2007 by founders Aurian de Maupeou and Xavier Pinon with the initial aim of helping French customers save on their electricity and gas bills following the deregulation of the French gas and electricity markets. Selectra has since expanded and is now in more than 16 countries. Selectra Ireland first opened in 2019 to help the Irish sign up for home energy and broadband deals. Learn more about the history of Selectra here.

🔄 How do we switch you?

Understanding your options regarding energy, broadband, and waste can be a challenge, particularly with an industry so inundated with strange terminology and complex offer conditions. Here at Selectra, we help consumers streamline this process by providing a one-stop solution for those who are interested in changing their energy or broadband providers, or who are seeking to understand their utility bills further.

To do so, we work with several Irish partners who offer competitive and customized packages designed to suit your needs and save you money without having to sacrifice customer service. We switch you to make the process as seamless and easy as possible and believe that changing and saving money shouldn’t be difficult.

💸 Is Selectra’s service free?

Selectra’s Service is free to use for customers because we receive a commission from our affiliates and partner providers for connecting them with new customers.

This commission value is not added onto customer packages or otherwise charged for by either Selectra or our partners. Customers can visit the Selectra IE website and call our Energy and Broadband teams or affiliate partnerships without charge. Any commission we receive does not influence the recommendations Selectra provides its customers. Customer satisfaction is vital to us, and so we strive to provide the best possible service to our clients through our professionalism, depth of knowledge and through the provision of competitive home utility deals.

💡 Does Selectra work with all providers & retailers on the market?

Selectra does not work with all providers and retailers on the market. We switch you to a selected panel of providers and products based on their values to customers, the quality of their service and competitive pricing money.  For more information about our partner providers, affiliates, privacy policy and partnerships, visit our legal page.

⏲️ How long does it take to switch electricity or gas providers?

Changing providers can take up to 28 days for both energy and broadband providers. If you are in debt with your provider, this process may take longer. Remember to cancel any standing direct debits set up with your previous provider after receiving your final bill.

🏠 Can I switch providers if I am renting?

Yes. We switch you unless your rental agreement specifically states that you must remain with a single specified provider, otherwise, you have the freedom to choose between companies. If an installation or structural change is required, it is recommended to check with your landlord/landlady/rental agency in advance of the change.

📃 Disclaimer

Selectra provides all content and comparisons on its website in good faith. Selectra holds no liability for the accuracy of information found on the website due to changes in prices in information over time. Any information found on this website does not constitute the basis for a contractual agreement or quote. If you have any further questions, do not hesitate to contact Selectra Ireland