How Do I Login Into My SSE Airtricity Account?

By David Tait Reviewed by Cormac Breen

Editorial Manager

To login to your SSE Airtricity account, you can use the login portal located on the main SSE Airtricity homepage, or through the SSE Airtricity app. You will need your username and password to login. The SSE Airtricity apps allows customers to manage their payments, view bills and contact customer service.

How Do I Log Into My SSE Airtricity Account?

To log in to your account, simply go to the My SSE Airtricity login located on the main SSE Airtricty homepage in the top left-hand corner of the screen.

You will need your username and password to access your account.

Once you’re in your account, you should see the following sections:

• Your personal information
• Your account history
• How to submit meter readings

The account history section is particularly helpful to keep track of your spending and help you budget for your energy requirements.

How Do I Register for an SSE Airtricity Login?

Registering for a My SSE Airtricity account is a simple process. You will need to have your SSE Airtricity account number on hand to create your online account.

The steps are as follows:

1. Find the SSE Airtricity Homepage
   Go to the SSE Airtricity homepage and click the green button in the top right corner that says 'Login'.
2. Click Register
   From the SSE Airtricity login page, click on the button that says Register on the right side of the page
3. Enter Your Email Address
   You will need to enter your email address (the one you used to sign up for SSE Airtricity energy.
4. Enter Your Code
   Enter the last four digits of the phone number you signed up with or your date of birth.
5. Choose a Password
   On the next page, you will need to choose a password and opt in/out of receiving emails from them.
6. Finish
   Once you’ve checked your details are correct, you can finish the registration process.

You should then receive an email containing a link you need to click on to activate your online account. You'll then be able to access your online account and add or edit information as you see fit.

Why Should I Have an SSE Login Account?

As with other energy providers who offer online services (such as those with Energia or Bord Gáis), having an online connection to your SSE Airtricity account will help you to keep in control of your energy billing and budget your energy spending.

No matter where you are, you’ll be able to check your statements and pay them online at the touch of a button, whether at the office or on holiday.

Once you've logged in, you'll be able to do the following:

• Review your payment history
• Pay bills
• Submit meter readings

We highly recommend that customers submit meter readings if they receive an estimated reading. Keeping your meter readings up to date will result in more accurate bills, and help you to avoid any nasty surprises that fall outside your budget for that month.

Keep in mind that, should you have any issues accessing your account, you can also directly submit your meter readings to ESB Networks or Gas Networks Ireland.

What Is the SSE Airtricity App Like?

Once you have registered for a My SSE Airtricity account, you should also be able to download the app from Android Market or the Apple Store.

The SSE Airtricity app pretty much offers the same functionality as the company's online account system.

The functions on the SSE Airtricity app are:

• SSE Airtricity App Features
• View your billing history.
• Easily submit your SSE Airtricity meter reading to help avoid estimated bills.
• Securely pay your SSE Airtricity bill through Global Payments.
• Manage your account. Update your email address and other personal details.

In terms of customer reviews for the app, and SSE Airtricity reviews in general, many users have reported difficulty logging into the app, being unable to see all of their past bills, or the system not keeping their payment details as advertised. These issues are being reported by both iOS and Android users.

One customer left the following review:

I switched to SSE from Bord Gais - this app is useless! Constant problems logging in - doesn’t recognise password even after multiple resets. Unbelievably slow when by pure miracle you manage to log in (took me 17 tries to one day!). Tried today to access my latest bill and it’s endlessly scrolling and won’t download the bill. Utterly frustrated customer here! Woeful app!

EliszaT, March 2024 on Apple Store Reviews

If you haven’t been able to log in or are not a fan of the 'My SSE Airtricity' app, your best bet is to contact customer service.

After verifying your identity through a series of questions, they should be able to help you with any query or assistance you require.