SSE Airtricity Login: Access your Online Account
Logging in to your My SSE Airtricity account should be a fairly simple matter of visiting the SSE Airtricity login page and entering your username and password. But how do you register? What if you can’t log in? We’ve got you covered with our guide on all things My SSE Airtricity.
Advantages of a My SSE Airtricity account
Having an online connection to your Airtricity account will help you to keep in control of your billing and budget your energy spending. No matter where you are, you’ll be able to check your statements and pay them online at the touch of a button, whether at the office or on holidays.
Once you've logged in, you'll be able to do the following:
- Review your payment history
- Pay bills
- Submit meter readings
We highly recommend that customers submit meter readings if they receive an estimated reading. Keeping your meter readings up to date will result in more accurate bills, and help you to avoid any nasty surprises that fall outside your budget for that month.
How do I register for My SSE Airtricity account?
Registering for a My SSE Airtricity account is a simple process. You will need to have your SSE Airtricity account number on hand in order to create your online account.
To begin registering, go to the SSE Airtricity homepage and click the green button in the top right corner that says Login. You will then be taken to the SSE Airtricity login page. Click on the button that says Register on the right side of the page.
You will then need to enter personal details such as your email address (the one you used to sign up to SSE Airtricity energy with), and the last four digits of the phone number you signed up with or your date of birth. On the next page, you will need to choose a password and opt in/out of receiving emails regarding related services.
Once you’ve checked your details are correct, you can finish the registration process. You should then receive an email containing a link you need to click on to activate your account. You'll then be able to access your online account and add or edit information as you see fit.
How do I find my SSE Airtricity account number?
Looking for your SSE Airtricity Account number? It's a six or seven digit number that you can find it in the following places:
- In your welcome letter.
- In your eBill email notifications.
- At the top of your paper bill.
SSE Airtricity Login: How do I access my account?
In order to log in to your account, simply go to the My SSE Airtricity login page and enter your username and password. Once you’re in your account, you should see sections for your personal information and account history, as well as where you can submit an electricity meter reading.
Once you’ve been with SSE Airtricity for a while, you should use the account history section to keep track of your spending and help you budget for your energy requirements. This is particularly helpful for estimating how much your bills will increase in winter.
You will also be able to see which date your next bill is due, and the current bill amount you have accrued. This removes a lot of the guesswork for how much you will have to pay that month and when the payment will leave your account.
Why can't I log in to my SSE Airtricity account?
Having problems logging in? You can simply reset your password and/or retrieve your username if needed. To reset your password, you will need the email address you used to register. Similarly, if you’ve forgotten your username, you can enter your email address in.
Both actions can be carried out on the login page by scrolling down to underneath where you would usually log in to the "Need help logging in?" section. From there you can directly click whether you need to reset your password or retrieve your username. and enter the email address you registered with.
If you do not receive any reset emails or continue to have issues logging in, you should contact My SSE Airtricity customer service, particularly if you think you might not recall which email address you used to register.
My SSE Airtricity App
Once you have registered for a My SSE Airtricity account, you should also be able to download the app from Android Market or the Apple store. You can then enjoy, in theory, the same functionality as the online version, straight to your smartphone. You can also use the same username and password that you use for your online account.
However, reviews from app users have been lukewarm at best. Users have reported issues with logging in, despite using the same login details already registered on the website. The app is also slow to load and has had extremely negative reviews for the past few years, with one user claiming it to be:
“About as useful as an ashtray on a motorbike. Didn't recognise my username or password and didn't even recognise my customer number.”
If you value your time (or sanity), we recommend that you use the app only as a last resort and stick with the online login instead.
Perhaps, despite your best efforts, you haven’t been able to log in, you’ve run out of mobile internet data while you’re out and about, or you’re just not a fan of the My SSE Airtricity app or online login. If any of these shoes fit, then your best bet is to contact customer service, who, after verifying your identity through a series of questions, should be able to help you with any query or assitance you require.
Contact Customer Service
To contact SSE Airtricity Customer Service, dial 1850 81 22 20. Representatives are available Monday through Friday from 8 a.m. to 8 p.m.