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My SSE Airtricity Login - Register & How to

A blue and yellow banner with the logo of SSE Airtricity centred in the middle on a white background

Logging in to your My SSE Airtricity account should be a fairly simple matter of visiting the login page and entering your username and password. But how do you register? What if you can’t log in? We’ve got you covered with our guide on all things My SSE Airtricity.


Advantages of a My SSE Airtricity account

Having an online connection to your Airtricity account will help you keep in control of your billing and enable you to budget better. No matter where you are, you’ll be able to check your bills and pay them online at the touch of a button, whether at the office or on holidays.

You will also be able to submit meter readings. We highly recommend that customers submit meter readings if they receive an estimated reading. Keeping your meter readings up to date will result in more accurate bills, and avoid any nasty surprises that fall outside your budget for that month.

Keep in mind that, should you have any issues accessing your account, you can also directly submit your meter readings to ESB Networks or Gas Networks Ireland.

How do I register?

A screenshot of the My SSE Airtricity registration page

Registering for a My SSE Airtricity account, is a simple process. To begin registering you will need your SSE Airtricity account number.

You will then need to enter personal details such as your email address (the one you signed up to SSE Airtricity energy with), and the last four digits of the phone number you signed up with or your date of birth. On the next page, you will need to choose a password, and opt in or out of receiving emails regarding related services.

Once you’ve checked your details are correct, you can finish the registration process. You should then receive an email containing a link you need to click on to activate your account. You can then enter your account and add or edit information as you see fit.

How do I find my SSE Airtricity account number?

Your SSE Airtricity account number can be found:

  • In your welcome letter
  • In your eBill email notifications
  • At the top of your paper bill

How to log in

A screenshot of the SSE Airtricity login page

In order to log in to your account, simply go to the My SSE Airtricity page and enter your username and password. Once you’re in your account you should see sections for your personal information, account history, and submitting an electricity reading.

Once you’ve been with SSE Airtricity for a while you should use the account history section to keep track of your spending and help you budget for your energy requirements. This s particularly helpful for estimating how much your bills will increase in winter.

You will also see which date your next bill is due, and the current bill amount you have accrued. This removes a lot of the guesswork for how much you will have to pay that month and when the payment will leave your account.

I can’t log in

Having issues logging in? You can simply reset your password, and/or retrieve your username if needed. To reset your password you will need the email address you used to register. Similarly, if you’ve forgotten your username, you can enter your email address in.

Both actions can be carried out on the login page by scrolling down to underneath where you would usually log in to the "Need help logging in?" section. From there you can directly click whether you need to reset your password or retrieve your username. and enter the email address you registered with.

If you do not receive any reset emails or continue to have issues logging in, you should contact My SSE Airtricity customer service, particularly if you think you might not recall which email address you used to register.

My SSE Airtricity App

A screenshot of three sifferent sceens from the My SSE Airtricity app

Once you have registered for a My SSE Airtricity account, you should also be able to download the app from Android Market or the Apple store. You can then enjoy, in theory, the same functionality as the online version, straight to your smartphone. You can also use the same username and password that you use for your online account.

However reviews from app users have been lukewarm at best. Users have reported issues with logging in, despite using the same login details already registered on the website. The app is also slow to load and has had extremely negative reviews for the past few years, with one user claiming it to be:

“About as useful as an ashtray on a motorbike. Didn't recognise my username or password and didn't even recognise my customer number.”

Hence we recommend that if you value your time (or sanity), that you use the app only as a last resort and stick with the online login.

p>Perhaps, despite your best efforts, you haven’t been able to log in, you’ve run out of mobile internet data while you’re out and about, or you’re just not a fan of the My SSE Airtricity app or online login.

If any of these shoes fit, then you best bet is to contact customer service, who, after verifying your identity through a series of questions, should be able to help you with any service you require.

Contact Customer Service

blue telephone

SSE Airtricity Customer Service Contact Number Please check with your provider if you don't know how much a call will cost.
1850 81 22 20
*Monday to Friday: 8am-8pm

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