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Effortlessly access your SSE Airtricity account in Ireland with our simple login guide, ensuring you stay connected to your essential energy services. How do you register? What if you can’t log in? We’ve got you covered!
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As with other energy providers who offer online services (such as those with Energia or Bord Gáis), having an online connection to your SSE Airtricity account will help you to keep in control of your energy billing and budget your energy spending.
No matter where you are, you’ll be able to check your statements and pay them online at the touch of a button, whether at the office or on holiday.
Once you've logged in, you'll be able to do the following:
We highly recommend that customers submit meter readings if they receive an estimated reading. Keeping your meter readings up to date will result in more accurate bills, and help you to avoid any nasty surprises that fall outside your budget for that month.
Keep in mind that, should you have any issues accessing your account, you can also directly submit your meter readings to ESB Networks or Gas Networks Ireland.
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Registering for a My SSE Airtricity account is a simple process. You will need to have your SSE Airtricity account number on hand to create your online account. The steps are as follows:
You should then receive an email containing a link you need to click on to activate your online account. You'll then be able to access your online account and add or edit information as you see fit.
Your SSE Airtricity Account number is a six or seven-digit number that you can find in the following places:
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To log in to your account, simply go to the My SSE Airtricity login page and enter your username and password. Once you’re in your account, you should see the following sections:
The account history section is particularly helpful to keep track of your spending and help you budget for your energy requirements.
If you're looking for your billing information, you can do so really easily by using your SSE Airtricity login. All you need to do is click through to 'View Bill and Payment History', and you will also be able to see which date your next bill is due, and the current bill amount you have accrued.
This removes a lot of guesswork about how much you will have to pay that month and when the payment will leave your account.
If you are having problems logging in, you can simply reset your password and/or retrieve your username if needed. To reset your password, you will need the email address you used to register.
Both actions can be carried out on the SSE Airtricity login page by scrolling down to underneath where you would usually log in. From there you can directly click whether you need to reset your password or retrieve your username and enter the email address you registered with.
If you do not receive any reset emails or continue to have issues logging in, you should contact My SSE Airtricity customer service. You may have a different email address registered with the provider.
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Once you have registered for a My SSE Airtricity account, you should also be able to download the app from Android Market or the Apple Store.
You can then enjoy the same functionality as the online version as well as be able to top up for a PAYG meter. You can use the same username and password that you use for your online account.
The SSE Airtricity app pretty much offers the same functionality as the company's online account system, including the ability to complete a top-up for a PAYG meter.
The functions on the SSE Airtricity app are:
In terms of customer reviews for the app, and SSE Airtricity reviews in general, many users have reported difficulty logging into the app, being unable to see all of their past bills, or the system not keeping their payment details as advertised. These issues are being reported by both iOS and Android users.
| Reviewer | Rating | Details |
|---|---|---|
| Google Play | ⭐⭐ | Customers who can access it are happy with the features. |
| Apple Store | ⭐⭐ | Some users have difficulty accessing their online login account. |
Customers who were satisfied with the app said it was very easy to use.
App is very poor the last few months. Wont load fully. I always submit my meter reading via the app but it takes a few goes of using the app for it to register my readings. Needs to be fixed.
dhskskb, 6 June 2023 on Apple Store Reviews
If you haven’t been able to log in or are not a fan of the 'My SSE Airtricity' app, your best bet is to contact customer service. After verifying your identity through a series of questions, they should be able to help you with any query or assistance you require.
The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.
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