To contact Flogas, call 041 214 9500 (Mon - Fri | 09:00 to 18:00). You can also email [email protected]. Manage your account online via the Flogas portal.
Flogas contact details at a glance
| Customer service phone | |
| Emergency number |
Natural Gas: 1800 20 50 50
Electricity: 1800 372 999
LPG: 041 214 9600
|
| [email protected] | |
| Opening hours | Mon - Fri | 09:00 to 18:00 |
| Postal address | Building 2, 3rd & 4th Floor, The Green, Dublin Airport Central, Dublin Airport, Swords, Co. Dublin, K67 E2H3 |
| Online account | portal.flogas.ie/ |
| Social media |
Flogas phone number
The main customer service number for Flogas is 041 214 9500, available Mon - Fri | 09:00 to 18:00. You can use this number to:
- Query your account or billing
- Submit a meter reading
- Transfer or close your account
- Report a problem or make a complaint
- Ask about switching or new plans
Emergency numbers
- Natural Gas: 1800 20 50 50
- Electricity: 1800 372 999
- LPG: 041 214 9600
These lines are available 24/7 for emergencies and dangerous situations.
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More ways to contact Flogas
Flogas online account & app
Online portal
Manage your account, view bills, submit meter readings and update your details.
portal.flogas.ie/Flogas on social media
You can also reach Flogas or stay updated via their social media channels:
How to Make a Complaint About Flogas
If you have an unresolved issue with Flogas, you can escalate through the following steps:
Contact Flogas directly
Call 041 214 9500 or email [email protected]. Ask for a reference number and keep a record of all correspondence.
Escalate to a manager
If unresolved after 10 business days, request that your complaint be escalated to a team leader or complaints manager.
Contact the CRU
If still unresolved after 2 months (or if you receive a deadlock letter), contact the Commission for Regulation of Utilities (CRU):
- Phone: 1800 404 404
- Email: [email protected]
- Online: www.cru.ie
- Post: Customer Care Team, CRU, P.O. Box 11934, Dublin 24
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