Flogas: All contact numbers & email addresses

Looking to get in contact with Flogas? A well known long-time LPG provider, Flogas has also upped the ante in recent years by first providing natural gas, and then electricity to its customers.

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With such a variety of different products, it can be a bit of a headache figuring out which number you need to call or other ways you can get in contact with Flogas. Luckily for you, here at Selectra, we’ve taken the liberty of compiling all the different ways you can get in touch with Flogas all on one page.

Take a look below to find the exact details you need, or use the navigation bar to the left to simply hop to the specific details you require.

Gas, electricity and LPG emergenciesRemember in case of an electrical or gas emergency you should not contact your energy supplier and should instead call the 24hr emergency numbers of 1850 372 999 (ESB) for electricity and 1850 20 50 50 for gas (Gas Networks). For LPG emergencies contact Flogas on 041 983 1041.

General queries

For any general Flogas queries you may have, you can contact the company through the LoCall number 1850 30 68 00 or 041 987 4874. The company’s main fax number is 041 983 4652.

Gas, electricity & LPG contact details

Flogas’s head office is located in Drogheda, close to one of its largest LPG terminals. There are also other Flogas terminals located across the island of Ireland in Ballyhaunis, Belfast and Cork but all enquiries in the Republic of Ireland are dealt with through the Drogheda Office, while Northern Ireland queries go through the Belfast office.

For those customers who are running low on time or call credit, you can arrange a callback from Flogas through the online request callback form on its website. You’ll simply need to fill in your name and telephone number and click on the “Request Callback” button. For all other specific queries, we have all the contact information you could need below.

Natural gas contact information

If you’re unsure of whether your home is close enough to the gas network to connect or would like more information about getting connected, 1850 20 060 94 is the number to call.

The general email which you can also use for your Flogas gas queries is info@flogas.ie while for other gas-related queries you can call 041 987 4874 or 1850 30 68 00. Faxes can be sent to the general fax number. 

Electricity contact information

Electricity is the newest Flogas department and as such, apart from the email address, shares many of its contact information with the gas section. Call 041 987 4874/1850 30 68 00 or send a fax to 041 983 4652. All electricity-related emails can be directed to electricity@flogas.ie.

LPG contact information

If you are trying to get in touch with Flogas to order a bulk gas delivery, note that you can also do so via the online bulk gas delivery form.

ROI LPG customers with existing Flogas accounts can also pay LPG bills online. For LPG queries via the telephone, you can contact Flogas’ LPG department on 041 983 1041. The department’s fax number is 041 983 4652. LPG customers should use the general email address, info@flogas.ie, for any email queries.

LPG customers who receive deliveries from Flogas’ Cork and Mayo depots can also get in touch with their local Flogas LPG office to resolve any issues or queries they might have.

LPG Cork contact information

Flogas LPG customers in Cork can contact the local office by phoning 021 4506688 or by sending a fax to 021 450 6784. Queries sent in writing should be addressed to:

LPG Mayo contact information

Customers with Flogas for their LPG needs in Mayo can get in touch with the Flogas Mayo office by calling 094 9630883 or by fax on 094 9630040. The address for any queries in writing is as follows:

Contact in writing

For anyone looking to get in contact with Flogas’ head office via the post, send a letter to:

Social media

Many companies have different sets of teams working the phones and social media, so it stands to reason that sometimes you may be better off sending a direct message, than spending an age on the phone getting passed to different departments.

Flogas maintains Facebook, Twitter and LinkedIn accounts which you can try contacting. The Flogas Facebook page in particular, typically responds to messages within minutes.

Flogas business customers

Customers who are either already with, or thinking about joining Flogas for their business electricity needs can get in touch with the relevant department on 041 981 5800. For all other contact needs, the details are the same as for residential customers.

All Flogas contact details

If you’re still unsure of which department to contact, take a look at our Flogas contact table to clarify. Remember, you can still contact the general enquiries number for any issue, it will just usually speed up the process if you know which department you can contact ahead of time.