To contact Flogas, call 041 214 9500 (Mon - Fri | 09:00 to 18:00). You can also email [email protected]. Manage your account online via the Flogas portal.

Flogas contact details at a glance

Flogas contact details at a glance comparison table
Customer service phone
Emergency number
Natural Gas: 1800 20 50 50
Electricity: 1800 372 999
Email [email protected]
Opening hours Mon - Fri | 09:00 to 18:00
Postal address Building 2, 3rd & 4th Floor, The Green, Dublin Airport Central, Dublin Airport, Swords, Co. Dublin, K67 E2H3
Online account portal.flogas.ie/
Social media

Flogas phone number

The main customer service number for Flogas is 041 214 9500, available Mon - Fri | 09:00 to 18:00. You can use this number to:

  • Query your account or billing
  • Submit a meter reading
  • Transfer or close your account
  • Report a problem or make a complaint
  • Ask about switching or new plans

Emergency numbers

These lines are available 24/7 for emergencies and dangerous situations.

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More ways to contact Flogas

Flogas online account & app

Online portal

Manage your account, view bills, submit meter readings and update your details.

portal.flogas.ie/

Flogas on social media

You can also reach Flogas or stay updated via their social media channels:

How to Make a Complaint About Flogas

If you have an unresolved issue with Flogas, you can escalate through the following steps:

1

Contact Flogas directly

Call 041 214 9500 or email [email protected]. Ask for a reference number and keep a record of all correspondence.

2

Escalate to a manager

If unresolved after 10 business days, request that your complaint be escalated to a team leader or complaints manager.

3

Contact the CRU

If still unresolved after 2 months (or if you receive a deadlock letter), contact the Commission for Regulation of Utilities (CRU):

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This is a free call from Ireland. Selectra agents can assist you with comparing and switching energy providers on weekdays between 9 am and 5.30 pm.

Frequently Asked Questions About Contacting Flogas

You can reach Flogas's customer service on 041 214 9500 (Mon - Fri | 09:00 to 18:00). See the full list of phone numbers above for department-specific contacts.

Yes, for gas or electricity emergencies (such as a suspected gas leak or power outage), call Natural Gas: 1800 20 50 50; Electricity: 1800 372 999; LPG: 041 214 9600 - this line is available 24/7, separate from general customer service.

See the complaint procedure above for Flogas's internal process. If you're not satisfied with the outcome, you can escalate to the CCPC or the Commission for Regulation of Utilities.

Most Flogas customers can manage their account, view bills, and submit meter readings through the online account or app - see the "More ways to contact" section above for the login link.
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