Energia Customer Reviews and Ratings 2025 - Pros & Cons

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In 2025, Energia has a rating of 4.2 out of 5 on Trustpilot, and a rating of 4.4 out of 5 on Google. Reviews of Energia by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.

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What our energy expert has to say about Energia

Energia's strengths lie in their competitive pricing, and comprehensive energy services for both domestic and business customers. They also offer 100% renewable electricity sourced from Irish wind farms. Much like with other large providers in Ireland, they can often be criticised for issues relating to customer service and high pricing. 

CormacEnergy Expert - Selectra

Pros and cons of Energia according to Selectra

Strengths and weaknesses of Energia
Strengths of Energia
  • Energia provides competitive pricing and attractive discounts, especially for new customers. 
  • They have a significant portfolio of renewable energy sources, especially wind farms, meaning they can offer customers 100% green energy. 
  • They offer a range of tariffs and offers for both electricity and gas customers. 
Weaknesses of Energia
  • Like many large energy providers, Energia are often criticised for their level of customer support, including long waiting times to speak to customer service representatives.
  • Similar to other large suppliers, customers often highlight issues with billing as a disadvantage.
  • Can also be perceived as expensive, given the high cost of electricity in Ireland. 

What Do Customers Have To Say About Energia on Google and Trustpilot?

The table below offers an overview of the average rating for Energia based on customers opinions from popular review websites.

Online Reviews for Energia
Platform Rating Number of Reviews
Google 4.4 out of 5 640
Trustpilot 4.2 out of 5 5232

Reviews of Energia from Google

In 2025, Energia has a rating of 4.4 out of 5. Customers who left reviews tended to focus on their experience with customer service, both positive and negative, along with complaints about billing issues. Others praised the provider for their pricing competitiveness.

Reviews of Energia from TrustPilot

In 2025, Energia has a rating of 4.2 out of 5. Negative reviews from customers were directed towards issues with billing and pricing along with complaints about customer service. There were positive reviews where customers highlighted the reliability of the provider along with their own positive, personal experiences with customer service.

Who Is the Cheapest Electricity Provider in Ireland?
Supplier Estimated Annual Bill Details
Energia
Standard, 24hr

1270.46 € Call to switch now
  • 12-month contract
  • 100% green energy
  • Variable rate
  • Online billing
  • Direct debit
Electric Ireland
Standard, 24hr

1314.83 € Call to switch now
  • 12-month contract
  • Variable rate
  • Online billing
  • Direct debit
  •  

SSE Airtricity
Standard, 24hr

1402.55 € Call to switch now
  • 12-month contract
  • 100% green energy
  • Variable rate
  • Online billing
  • Direct debit
  •  

*Figures are for illustrative purposes only. Calculations based on average consumption figures for an urban home with a standard meter. All discounts have been applied.

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⭐⭐⭐⭐⭐ 4.6/5 - Our Customer Reviews on Trustpilot 

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