Weighted average across 3 platforms (6,060 total reviews)
Read all Energia customer reviews: platform ratings (Trustpilot, Google), pros and cons from real customers, and our expert analysis to help you decide if Energia is the right electricity and gas provider for you. Energia has a weighted average score of 3.9/5 across 3 platforms. Energia plans have earned a Selectra Score of up to A.
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Our expert opinion on Energia
Energia's strengths lie in their competitive pricing, and comprehensive energy services for both domestic and business customers. They also offer 100% renewable electricity sourced from Irish wind farms. Much like with other large providers in Ireland, they can often be criticised for issues relating to customer service and high pricing.
Energia pros and cons
Strengths
- Energia provides competitive pricing and attractive discounts, especially for new customers.
- They have a significant portfolio of renewable energy sources, especially wind farms, meaning they can offer customers 100% green energy.
- They offer a range of tariffs and offers for both electricity and gas customers.
Weaknesses
- Like many large energy providers, Energia are often criticised for their level of customer support, including long waiting times to speak to customer service representatives.
- Similar to other large suppliers, customers often highlight issues with billing as a disadvantage.
- Can also be perceived as expensive, given the high cost of electricity in Ireland.
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Our energy experts at Selectra can help you compare all Energia plans and find the best rate for your home — completely free and with no obligation.
Energia ratings on review platforms
Ratings from independent consumer review platforms.
Based on 5,412 reviews
Based on 645 reviews
Based on 3 reviews
Energia on Trustpilot
Trustpilot is an independent consumer review platform. Energia has a rating of 3.8/5 based on 5,412 customer reviews on Trustpilot.
Energia on Google Reviews
Google Reviews collects feedback from customers who interact with Energia through Google Search and Maps. Energia has a rating of 4.4/5 based on 645 Google reviews.
CRU customer contact data for Energia
The Commission for Regulation of Utilities (CRU) publishes annual data on customer contacts and complaints for each energy supplier.
Energia's customer contacts decreased from 322 in 2023 to 254 in 2024. The report mentions that for most suppliers, contact levels decreased in 2024, a trend Energia followed.
What Customers Say About Energia
Frequent mentions
Response from Energia
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Energia rates at a glance — April 2026
Electricity rates
| Plan | Unit rate (kWh) | Type | Score |
|---|---|---|---|
| Standard, 24hr | €0.2504 | Regular |
|
| NightSaver | €0.2745 | Regular |
|
| Smart Electricity | €0.2473 | Regular |
|
| Smart 24 Hour | €0.2578 | Variable | — |
| Smart Day Night | €0.1392 | Variable | — |
| Smart Data | €0.3038 | Variable | — |
| Smart 24 Hours | €0.2578 | Variable |
|
Gas rates
| Plan | Unit rate (kWh) | Type | Score |
|---|---|---|---|
| Standard Gas | €0.0930 | Regular |
|
Dual fuel rates
| Plan | Elec unit rate (kWh) | Gas unit rate (kWh) |
|---|---|---|
| Smart Data Dual | €0.2435 | €0.0651 |
| Smart 24 Hour | €0.2320 | €0.0651 |
| Smart Data Dual Discount | €0.2706 | €0.0723 |
Rates shown are for a standard 24-hour urban meter unless specified otherwise.
Unit rates excl. VAT, incl. discounts. Annual costs incl. VAT & all charges, as of April 2026. View all rates
How to Switch to or From Energia
Gather your details
Have your MPRN (electricity) or GPRN (gas) ready — you'll find it on your bill.
Compare plans
Use our comparator to find the best deal for your usage.
Start the switch
Sign up online or by phone — your new provider handles the rest.
Final meter reading
Submit a reading on switch day for an accurate final bill.
Switch to a Cheaper Energia Plan Today!
Our energy experts at Selectra can help you compare all Energia plans and find the best rate for your home — completely free and with no obligation.
