To contact Energia, call 0818 405 405 (Mon–Fri, 9am–5pm (Customer Care)). You can also email [email protected]. Manage your account online via the Energia portal.
Energia contact details at a glance
| Customer service phone | |
| Emergency number |
Electricity emergencies (ESB Networks): 1800 372 999
Gas emergency (smell gas): 1800 205 050
Gas supply issues: 1800 464 464
|
| [email protected] | |
| Opening hours | Mon–Fri, 9am–5pm (Customer Care) |
| Postal address | The Generali Building, Blanchardstown Retail Park, Dublin 15, D15 YT2H, Ireland |
| Online account | energyonline.energia.ie/ |
| Mobile app |
Energia Energy Online
|
| Social media |
Energia phone number
The main customer service number for Energia is 0818 405 405, available Mon–Fri, 9am–5pm (Customer Care). You can use this number to:
- Query your account or billing
- Submit a meter reading
- Transfer or close your account
- Report a problem or make a complaint
- Ask about switching or new plans
Would you like to become a customer with Energia?
Call (01) 267 8669 to subscribe to an Energia energy plan. This is a free call from Ireland. Selectra agents can assist you with comparing and switching energy providers on weekdays between 9 am and 5.30 pm.
Emergency numbers
- Electricity emergencies (ESB Networks): 1800 372 999
- Gas emergency (smell gas): 1800 205 050
- Gas supply issues: 1800 464 464
These lines are available 24/7 for emergencies and dangerous situations.
Switch to a Cheaper Energia Plan Today!
Our energy experts at Selectra can help you compare all Energia plans and find the best rate for your home — completely free and with no obligation.
More ways to contact Energia
Energia online account & app
Online portal
Manage your account, view bills, submit meter readings and update your details.
energyonline.energia.ie/Energia Energy Online app
Manage your Energia account on the go — check usage, top up and track your energy.
Energia on social media
You can also reach Energia or stay updated via their social media channels:
How to Make a Complaint About Energia
If you have an unresolved issue with Energia, you can escalate through the following steps:
Contact Energia directly
Call 0818 405 405 or email [email protected]. Ask for a reference number and keep a record of all correspondence.
Escalate to a manager
If unresolved after 10 business days, request that your complaint be escalated to a team leader or complaints manager.
Contact the CRU
If still unresolved after 2 months (or if you receive a deadlock letter), contact the Commission for Regulation of Utilities (CRU):
- Phone: 1800 404 404
- Email: [email protected]
- Online: www.cru.ie
- Post: Customer Care Team, CRU, P.O. Box 11934, Dublin 24
Switch to a Cheaper Energia Plan Today!
Our energy experts at Selectra can help you compare all Energia plans and find the best rate for your home — completely free and with no obligation.
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