SSE Airtricity: Contact Numbers and Customer Service 2024
Contact SSE Airtricity's customer service at 0818 81 22 20 for assistance with all your energy needs! Whether you are a new or existing customer, our comprehensive SSE Airtricity Ireland contact guide will outline the various means by which you can get in contact, including phone numbers, email, and through social media.
| 📞 What is the best way to contact SSE Airtricity? | By phone on 0818 81 22 20, Monday to Friday 8am to 6.30pm. |
| 📝 Do I need to have anything when I call? | Make sure to have a recent bill at hand so that you can easily quote your details, important information etc. |
| 📧 Is there an email address for SSE Airtricity? | Yes. You can contact SSE Airtricity at [email protected] |
| 📨 Are there other ways to contact SSE Airtricity? | You can also contact SSE Airtricity via their online web chat, by post, or on social media. |
How Can I Contact SSE Airtricity?
We have listed here the main SSE Airtricity Ireland phone number, email address, and postal address in the table below. To have a more in-depth look at the contact information, scroll through or use the navigation menu to get all the details.
Contact Method | Contact Details |
|---|---|
SSE Airtricity Phone Number | 0818 81 22 20 |
SSE Airtricity Email Address | |
SSE Airtricity Business Accounts Contact | 0818 81 21 44 (Mon-Fri 9am-5:30pm) [email protected] |
SSE Airtricity Mailing Address | SSE Airtricity |
Who Do I Call in an Emergency? SSE Airtricity Ireland does not handle electricity or gas emergencies. For electricity emergencies, call ESB Networks at 1800 372 999. For gas emergencies, call Gas Networks Ireland at 1800 20 50 50. For emergencies that endanger the public, you can also call 999 or 112.
What Is the SSE Airtricity Contact Number?
SSE Airtricity is part of the SSE Group and therefore has a wide variety of contact numbers according to the nature of your call. We have divided all the providers' contact details into three main categories:
What Is the Airtricity Contact Number for Residential Customers?
The SSE Airtricity phone number is 0818 81 22 20 if you wish to speak with a representative from the customer service department.
Representatives are available Monday to Friday from 8 am to 8 pm. You will want to use this number if you want to call SSE Airtricity Ireland for one of the following reasons:
- To submit a meter reading
- To pay a bill
- To update your direct debit information
- If you have issues with your prepayment meter
- To close your current account
- To make a complaint
If you would like to send a meter reading, you can use your SSE Airtricity login account to submit one and save the hassle of trying to get through on the phone.
You can also email SSE Airtricity at [email protected], you should include either your account number or MPRN number in your message. If you do not have these, you should at least include the following details:
- Your name
- Your full address
- As much detail as you can regarding your query
What is an MPRN number? Your Meter Point Reference Number (MPRN) is an 11-digit number that identifies your home and is how you can ensure you pay for your electricity usage and not someone else’s. You'll usually need your MPRN if you're looking to switch suppliers, or you're unsure whose meter belongs to whom.
Read More in Our MRPN Guide!
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What Are the Other SSE Airtricity Contact Numbers?
If your query does not pertain to one of the items listed above, there are other easy ways to contact SSE Airtricity, we list these below.
What Is the SSE Airtricity Sales Number?
If you are thinking of switching energy providers, the direct SSE Airtricity contact number to dial is 0818 81 81 10 Monday to Friday: 8am - 6:30pm.
If you are moving and would like to transfer your Airtricity account to the new property, this is also the number to call. That said, moving homes is usually the best opportunity to compare the market for cheaper energy deals and find the best plan according to the type of meter at the new property.
You may want to take this opportunity to shop around before just transferring your account over.
Can I Contact SSE Airtricity by Web Chat?
According to SSE Airtricity Ireland reviews, SSE are more responsive online, so for those who are adept and enjoy technological tools, then using the web chat feature to contact Airtricity may be perfect for you.
You will be asked to provide some specific details about yourself and your account to use the service, specifically:
- Your name
- Your account number
- Your MPRN and/or GPRN numbers
- Your email address
- The nature of your query
Can I Contact SSE Airtricity via Social Media?
More and more suppliers are responding to customer queries directly via social media channels. Airtricity is no different, you can get in touch with representatives from SSE Airtricity from Monday to Friday 8am–8pm and also on weekends and bank holidays between 10am and 6pm. The provider and message them via the following channels:
Can I Contact Airtricity by Post?
If you prefer to write and contact SSE Airtricity Ireland by post, there is one postal address to use for all queries. It is:
SSE Airtricity Mailing Address
Red Oak South
South County Business Park
Leopardstown
Dublin 18, D18 W688
What is the Airtricity Contact Number for Business Accounts?
SSE Airtricity has divided its contact information into two categories for business accounts:
- Small & Medium businesses
- Large businesses
We have summarised the various contact information for businesses in the table below.
Department | Contact Details |
|---|---|
Customer Service for all Business Accounts | 0818 81 21 44 |
Small & Medium Business Sales | 0818 88 28 03 |
Large Business Sales | 0818 40 40 80 |
Can I Contact SSE Airtricity from Abroad?
If you are outside Ireland and need to contact SSE Airtricty, you can contact them by calling 00 353 1513 3292.
You can also contact them via their social media channels while abroad, as this can often be a more convenient means of communication while outside Ireland.