To contact SSE Airtricity, call 0818 81 22 20 (Mon–Fri 8am–6pm). You can also email [email protected]. Manage your account online via the SSE Airtricity portal.
SSE Airtricity contact details at a glance
| Customer service phone | |
| Emergency number |
Electricity: 1800 372 999
Gas: 1800 20 50 50
|
| [email protected] | |
| Opening hours | Mon–Fri 8am–6pm |
| Postal address | SSE Airtricity, Red Oak South, South County Business Park, Leopardstown, Dublin 18, D18 W688 |
| Online account | account.sseairtricity.com/ |
| Mobile app |
SSE Airtricity
|
| Social media |
SSE Airtricity phone number
The main customer service number for SSE Airtricity is 0818 81 22 20, available Mon–Fri 8am–6pm. You can use this number to:
- Query your account or billing
- Submit a meter reading
- Transfer or close your account
- Report a problem or make a complaint
- Ask about switching or new plans
Emergency numbers
- Electricity: 1800 372 999
- Gas: 1800 20 50 50
These lines are available 24/7 for emergencies and dangerous situations.
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More ways to contact SSE Airtricity
SSE Airtricity online account & app
Online portal
Manage your account, view bills, submit meter readings and update your details.
account.sseairtricity.com/SSE Airtricity app
Manage your SSE Airtricity account on the go — check usage, top up and track your energy.
SSE Airtricity on social media
You can also reach SSE Airtricity or stay updated via their social media channels:
How to Make a Complaint About SSE Airtricity
If you have an unresolved issue with SSE Airtricity, you can escalate through the following steps:
Contact SSE Airtricity directly
Call 0818 81 22 20 or email [email protected]. Ask for a reference number and keep a record of all correspondence.
Escalate to a manager
If unresolved after 10 business days, request that your complaint be escalated to a team leader or complaints manager.
Contact the CRU
If still unresolved after 2 months (or if you receive a deadlock letter), contact the Commission for Regulation of Utilities (CRU):
- Phone: 1800 404 404
- Email: [email protected]
- Online: www.cru.ie
- Post: Customer Care Team, CRU, P.O. Box 11934, Dublin 24
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