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Should you have any queries or issues regarding your gas connection, you can contact Gas Networks Ireland, on 1800 20 50 50. Gas Networks Ireland is responsible for supplying, updating, and maintaining the Irish natural gas supply system. A new gas connection of up to 15 meters will cost €249.70 including VAT, with a further €51.32 charged for each additional meter. If you opt to dig the trench yourself, each additional meter over 15 meters will cost €10.97.
The gas distributor has multiple phone numbers and departments.
As such, we have summarised for you in the table below all of Gas Networks Ireland’s contact details:
You can contact Gas Networks Ireland on their free phone number at 1800 464 464, available Monday to Friday from 8am-8pm, Saturday 9am-5:30pm.
If you are calling from abroad, you can reach them at +353 66 7107334.
You can also contact them by email at [email protected].
Business customers can contact Gas Networks Ireland on 1800 411 511, Mon-Fri, 9am – 5:30pm.
You can also contact them by email at [email protected].
If you smell gas on the street or at home, immediately call Gas Networks Ireland on 1800 20 50 50.
Lines are open 24/7.
To submit a gas reading over the phone, call 1800 427 732.
This is an automated number and is available 24/7.
If you have concerns about a possible carbon monoxide leak at your property, call 1800 898 989, Monday to Friday 09:00 – 17:30.
If you are planning excavation work on or close to your property and want to speak to Gas Networks Ireland, you can call 1800 427 747, Monday – Friday 09:00 – 17:30.
You can also contact them by email at [email protected]
How Can I Submit a Meter Reading with Gas Networks Ireland?
Meter readings can be submitted on the Gas Networks ‘submit meter reading’ page using your GPRN or by calling their dedicated meter reading phone number of 1800 427 732. The automated system is available to take your gas meter reading information 24/7.
If you’re not connected to the natural gas supply pipeline and would like to be, you will need to follow these easy steps:
The cost of the installation will depend on two factors:
A flate rate of €249.70 including VAT is applied for up to 15 meters with each additional meter costing €51.32 including VAT.
If you decide to dig the trench yourself, you still must pay the flat rate, but the additional cost per metre will be much less at €10.97 including VAT.
We break down the costs of a new gas line connection in the table below:
| Lenght of Connection | Cost (Ex.VAT) | Cost (Inc.VAT @13.5%) |
|---|---|---|
| 0-15 Meters | €220.00 | €249.70 |
| 15 metres plus | €220.00 + €45.21 per metre over 15m (€9.66 if trench dug by customer) | €249.70 + €51.32 per metre over 15m (€10.97 if trench dug by customer) |
Source: Gas Networks Ireland
Last Updated: February 2025
Always Contract a Registered Gas Installer
It's important to remember that any installation work needs to be completed by a Registered Gas Installer (RGII) or service engineer. For any electrical work, always contract an RECI registered electrician.
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Once your meter is installed, the installer should provide you with a gas meter key. You will need this key to open your meter box if you want to turn off the gas supply or take a meter reading.
Every gas meter in Ireland is given a specific location number called a GPRN. This is to identify which meter is associated with your home’s gas usage.
If you lose your meter key or have moved into a new house and haven’t been provided with one, you can fill in your details online in this form to obtain one. Gas Networks Ireland will send you a new meter key free of charge.
You will need to provide the following information to receive a new key:
If your current meter is over 20 years old, then you can have it replaced by Gas Networks Ireland. In fact, representatives may contact you to advise you of their visit as part of their gas meter replacement programme.
The removal of the old meter and installation of the new one takes approximately 45 minutes and is completely free.
To request this service you just need to fill out the gas meter replacement form and include the following details:
Once the form is submitted, you will be contacted by Gas Networks Ireland to finalise the appointment time. Should something arise, and you need to rearrange your appointment, contact Gas Networks Ireland at 1800 427 737.
There are currently no smart meters available for gas in Ireland, although future plans include the possibility of integrating smart gas services with the existing smart electricity meters.
If your property has gas, then it stands to reason that there is a gas pipeline buried in your garden or under your driveway or patio. When considering any home improvements which require excavation work such as an extension, then it is absolutely essential that you find out where the pipeline is to move it!
Accidentally rupturing a pipeline can disrupt the supply network and cause severe injury, possibly even death. You will also be liable for any repair work to the pipeline.
To avoid such potentially dangerous situations, Gas Networks Ireland provides both a telephone number and an e-mail which you or your contractor can contact before beginning work, to find out exactly where the pipeline is.
The process for businesses to obtain a gas connection in Ireland is the same as all the above-mentioned for residential customers.
The only difference for Gas Networks Ireland business customers is the use of a different contact number of 1800 411 511. Business representatives are available Mon-Fri 09:00 – 17:30.
What is the Gas Network's equivalent for electricity?For electricity, the equivalent organisation of Gas Networks Ireland is ESB Networks. Much like Bord Gáis Eireann, its existence arrived after the deregulation of the electricity market in Ireland. If you are looking to set up a new connection with the ESB, our article will guide you.
Gas Networks Ireland is responsible for supplying, updating, and maintaining the Irish natural gas supply system.
They are also responsible for dealing with gas leaks and emergencies.
They provide several essential services for Irish residents which we examine in detail below. These services are:
Read More of Our Energy Market Articles
The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.
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