How Can I Contact Gas Networks Ireland?
| Service | Phone | Hours |
|---|---|---|
| Customer Service | 1800 464 464 (free) | Mon-Fri 8am-8pm, Sat 9am-5:30pm |
| International | +353 66 7107334 | Mon-Fri 8am-8pm |
| Business Customers | 1800 411 511 | Mon-Fri 9am-5:30pm |
| Emergency (Gas Smell) | 1800 20 50 50 | 24/7 |
| Meter Reading Submission | 1800 427 732 | 24/7 (automated) |
| Carbon Monoxide Safety Line | 1800 898 989 | Mon-Fri 9am-5pm |
| Dial Before You Dig | 1800 427 747 | Mon-Fri 9am-5:30pm |
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How Do I Get a New Gas Connection at My Property?
- Verify home eligibility via the Domestic Gas Map using your address or Eircode
- Complete a connection application
- Review the provided quote
- Pay for the gas connection
How Much Does a New Gas Connection Cost?
| Length | Cost (Ex. VAT) | Cost (Inc. VAT @ 13.5%) |
|---|---|---|
| 0-15 Meters | €220.00 | €249.70 |
| 15+ meters (GNI digs) | €220.00 + €45.21/meter | €249.70 + €51.32/meter |
| 15+ meters (customer digs) | €220.00 + €9.66/meter | €249.70 + €10.97/meter |
How Can I Obtain My GPRN Number and Meter Key?
The installer provides the meter key upon installation. Every gas meter receives a GPRN (location number) to identify usage association.
To request a replacement meter key, complete the online form at Gas Networks Ireland's website, providing your contact details, address, and GPRN number. The replacement key is provided free of charge.
What Is the Gas Meter Replacement Programme?
Meters over 20 years old qualify for free replacement. Gas Networks Ireland contacts customers to arrange visits. Installation takes approximately 45 minutes.
To reschedule an appointment, call 1800 427 737.
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Our energy experts at Selectra can help you secure a great rate for your home — completely free.
How Can I Move an Existing Gas Meter?
Before excavation work (extensions, etc.), contact Gas Networks Ireland to locate the pipeline. Rupturing a pipeline risks injury, death, and liability for repair costs.
What Does Gas Networks Ireland Do?
Gas Networks Ireland is responsible for supplying, updating, and maintaining the Irish natural gas supply system, handling gas leaks and emergencies, and providing essential services including:
- New and replacement gas meter connections
- GPRN numbers and meter keys
- Gas meter reading submissions