How Do I Contact Community Power?

Community Power’s customer service can be reached by phone at 067 56005, with lines open from 9:00 a.m. to 5:00 p.m. on weekdays. If an individual wishes to get in touch by email, the address to use is [email protected]. For postal correspondence, the address of the customer service team is 25 Quintins Way, Nenagh, Co. Tipperary, E45Y244.

What Are the Community Power Contact Numbers?

You can reach the customer service of Community Power by phone on the following number: 067 56005.

The opening hours for Community Power's customer service are from Monday – Friday 09.00 - 17:00.

The Community Power customer service department can assist with the following:

• Transferring your account to a new property
• Closing your current account
• Submitting a meter reading
• Updating your direct debit information
• Making a complaint
• If you are having issues with your meter

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Are There Other Ways To Contact Community Power?

There are various other ways for you to contact Community Power besides by phone.

The section belows outlines the alternative means of contacting the provider:

Is There an Community Power Email Address?

It is possible to reach the Community Power customer service by mail. The mail address for Community Power is: [email protected]

Furthermore, customers can contact Community Power through their online contact form which you can also be used to reach their customer service team.

Can I Contact Community Power On Social Media?

It is not possible to contact Community Power through social media.

What Can I Do via My Online Account for Community Power?

Community Power offers a range of self-service options through their Community Power online account. This is often the fastest way to manage your account without needing to call.

• Pay Your Bill: Make a quick payment using your debit or credit card.
• Submit a Meter Reading: Provide up-to-date meter readings to ensure you receive accurate bills, not estimates.
• View Bills and Usage History: Access all your past bills and track your energy consumption over time to help you budget.
• Update Your Details: Change your personal information, such as your contact number or email address.
• Manage Direct Debit: Set up or modify your direct debit details for automated payments.
• Request a Change: Easily submit a request to move home or close your account.

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Is There a Community Power Contact for Complaints?

If you have a complaint that you would like resolved or acknowledged by the electricity supplier, here are the steps you should follow:

1. Talk to Community Power
   You should first call the Community Power customer service department on 067 56005 to see if they can help you with your issue. Many queries can be resolved quickly over the phone.
2. Make an Official Complaint
   If the issue is not resolved to your satisfaction, you can make an official complaint. This should be done in writing for your records. You can do this by:
   • Email
   • Post:
     25 Quintins Way
     Nenagh
     Co. Tipperary
     E45Y244

   Be sure to include all relevant details, such as your account number, a summary of your issue, any dates of previous contact, and the names of the representatives you spoke with. This will help them process your complaint faster.

3. Escalate to the CRU
   If two months pass and the complaint is still unresolved after following the above steps, you should then contact the CRU (Commission for Regulation of Utilities). They are the independent body that regulates Ireland's energy market. Citing your complaint reference number, the CRU will then intercede on your behalf to help resolve the issue.

By Cormac Breen

Content Manager

Cormac is Selectra.ie's energy expert along with being the chief content and editorial manager for the website. His aim is to help find the best deal for you and your home energy needs so that you save money on your annual bills. His knowledge and experience of the Irish energy market allows him to offer the best advice and insight into current prices, emerging trends and overall energy saving tips.