Bord Gáis Energy Customer Reviews and Ratings 2025 - Pros & Cons

In 2025, Bord Gáis Energy has a rating of 3.8 out of 5 on Trustpilot, and a rating of 3.0 out of 5 on Google. Reviews of Bord Gáis Energy by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.

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What our energy expert has to say about Bord Gáis Energy

Bord Gáis Energy offers the advantage of being an established, trusted provider with comprehensive energy services, including gas, electricity, and home energy upgrades, alongside a focus on energy efficiency and online account management. However, the disadvantages including recurring customer service issues, billing problems, high pricing, and occasional difficulties with online and app functionality are worth keeping in mind when considering the supplier.

Pros and cons of Bord Gáis Energy according to Selectra

What Do Customers Have To Say About Bord Gáis Energy on Google and Trustpilot?

The table below offers an overview of the average rating for Bord Gáis Energy based on customers opinions from popular review websites.

Online Reviews for Bord Gáis Energy

Platform	Rating
Google	3.0 out of 5
Trustpilot	3.8 out of 5

Reviews of Bord Gáis Energy from Google

In 2025, Bord Gáis Energy has a rating of 3.0 out of 5. Customers who left reviews tended to focus on their experience with customer service, both positive and negative, along with complaints about billing issues. Others praised the provider for their pricing competitiveness.

Reviews of Bord Gáis Energy from TrustPilot

In 2025, Bord Gáis Energy has a rating of 3.8 out of 5. Negative reviews from customers were directed towards issues with billing and pricing along with complaints about customer service. There were positive reviews where customers highlighted the reliability of the provider along with their own positive, personal experiences with customer service.

Compare Energy Providers in Ireland

⚡ Cheapest Electricity Offer per Supplier

Supplier	Best Offer	Estimated Annual Bill
	32% on Standard Electricity	€1,257.40
	30% off Electricity	€1,264.64
	38% off Electricity	€1,270.59
	Fixed Rate	€1,397.18
	26% on Standard Electricity	€1,401.10
	20% off Electricity	€1,403.55
	25% on Standard Electricity	€1,474.24
	No Discount	€1,490.47
	No Discount	€1,582.23
	No Discount	€1,853.07
	No Discount	€2,034.98
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*Figures are for illustrative purposes only. Calculations based on average consumption figures for an urban home with a standard meter. All discounts and cashback have been applied.
Last updated: March 2025

By Cormac Breen

Content Manager