Why Is My Internet Down?
Service interruptions occur for multiple reasons:
- Device malfunction (routers, mobiles, laptops, ethernet cables)
- Broadband provider errors or technical issues
- Scheduled network maintenance
- Infrastructure damage from incidents
- Service suspension due to payment disputes
Typically if there is any form of planned service suspension or ongoing issues, your broadband provider or network operator will inform you in advance or notify you when problems emerge.
Is Internet Down in My Area?
What Is Downdetector?
Downdetector aggregates data from social media, applications, and public submissions to identify connectivity problems. Users can:
- Visit the Downdetector website
- Scroll and select your service provider
- View status information for known issues
- Access an outage map showing problem locations by region
The platform allows reporting across devices and service types at no cost.
Reporting a Network Outage
Let us know about a broadband or mobile outage in your area.
Thank you for your message! The network outage on has been registered.
Broadband Outage Map
The map below shows broadband outages reported by users across Ireland in real time. Click on a marker for details.
Live Broadband Outages in Ireland
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Mobile Network Outage Map
The map below shows mobile network (4G/5G) outages reported by users across Ireland in real time.
Live Mobile Network Outages in Ireland
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Is Eir Broadband Down?
Check status through your My Eir account (fault history retained 7 days). Report faults by calling 1901 or consult the Eir Broadband Guide for additional troubleshooting.
Is Vodafone Internet Down?
Contact Network Crew at 1902, followed by pressing option 2 for troubleshooting assistance. Refer to the Vodafone contact guide for alternative communication methods.
Is Sky Broadband Down?
Sky provides a dedicated troubleshooting page enabling users to verify outages across broadband, TV, phone, apps, and glass services with specific resolution steps.
Is Imagine Broadband Down?
No website outage status available. Monitor the Imagine Broadband Twitter account for updates.
Find the Best Broadband Deal in Your Area!
Our broadband experts at Selectra compare all Irish providers to find you the fastest and cheapest plan in your area — completely free.
What Can I Do When My Broadband Is Down?
Troubleshooting steps include:
- Restart Your Router - Reset technology after glitches or updates
- Check on Another Device - Test connectivity across multiple devices to isolate issues
- Is Everything Plugged In Right? - Verify cable connections; replace frayed or damaged wires
- Change Your Router's Location - Avoid corners, cabinets, or areas near electronics for better signal
- Update Your Device's Drivers - Outdated drivers impair connectivity
- Is Aeroplane Mode On? - Disable this setting to restore broadband access
Equipment typically signals connectivity problems through orange or red blinking light indicators or offline/connection-failure messages.
How Can I Speed Up Slow Internet?
Additional optimization strategies:
- Use an Adblocker - Reduces data and ad-loading overhead
- Check for Updates - Device efficiency improves with current software
- Avoid Peak Times - Usage between 9 am-12 pm and 7 pm-10 pm strains infrastructure
- Close Applications Not Being Used - Background connections accumulate and reduce speed
- Connect with an Ethernet Cable - Direct wired connections outperform WiFi reliability
Consider upgrading to packages offering speeds up to 1 Gbps across various plan types. Evaluate broadband type compatibility (mobile, satellite, fibre, ADSL) or add WiFi boosters to extend coverage.
Find the Best Broadband Deal in Your Area!
Our broadband experts at Selectra compare all Irish providers to find you the fastest and cheapest plan in your area — completely free.
Can I Get Compensation for My Broadband Being Down?
Review your contract and service policy for minimum service standards, exceptions (storms, flooding), escalation procedures, and expected outcomes.
Compensation typically involves:
- Formal explanation and apology
- Discounts or credit refunds
- Equipment repair/replacement
- Early contract exit options without penalties
After completing provider escalation procedures without resolution, contact ComReg (Commission for Communications Regulation) for investigation support.
Frequently Asked Questions About broadband outages
Devices reconnect automatically or provide status confirmations. Contact your supplier or follow their social media for updates.
No. Frequent issues warrant provider contact unless scheduled maintenance was announced.
Your service provider first. Escalate unresolved issues to ComReg after completing internal procedures.
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