Pinergy Customer Reviews and Ratings 2025 - Pros & Cons

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In 2025, Pinergy has a rating of 4.6 out of 5 on Trustpilot, and a rating of 2.6 out of 5 on Google. Reviews of Pinergy by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.

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What our energy expert has to say about Pinergy

As one of Ireland's dedicated PAYG providers, Pinergy allows customer to take greater control of their electricity consumption along with offering a greater insight into their usage. However, concerns about higher electricity prices compared to competitors, and potential difficulties related to their prepayment meter systems, are important to take into consideration for anyone considering switching to the supplier. 

CormacEnergy Expert - Selectra

Pros and cons of Pinergy according to Selectra

Strengths and weaknesses of Pinergy
Strengths of Pinergy
  • Pinergy are one of Ireland's dedicated pay-as-you-go electricity suppliers.
  • Provide online platforms and tools that enable customers to monitor their energy usage, set goals, and track progress.
  • Emphasises renewable energy solutions, supporting clean energy initiatives. 
Weaknesses of Pinergy
  • Some customers find the unit rates for PAYG electricity particularly high.
  • Online reviews from customers express frustration regarding perceived high costs and issues related to billing.
  • Switching from a PAYG supplier to a standard meter supplier can often be difficult. 

What Do Customers Have To Say About Pinergy on Google and Trustpilot?

The table below offers an overview of the average rating for Pinergy based on customers opinions from popular review websites.

Online Reviews for Pinergy
Platform Rating Number of Reviews
Google 2.6 out of 5 140
Trustpilot 4.6 out of 5 1000

Reviews of Pinergy from Google

In 2025, Pinergy has a rating of 2.6 out of 5. Customers who left reviews tended to focus on their experience with customer service, both positive and negative, along with complaints about billing issues. Others praised the provider for their pricing competitiveness.

Reviews of Pinergy from TrustPilot

In 2025, Pinergy has a rating of 4.6 out of 5. Negative reviews from customers were directed towards issues with billing and pricing along with complaints about customer service. There were positive reviews where customers highlighted the reliability of the provider along with their own positive, personal experiences with customer service.

Supplier Estimated Annual Bill Details
Energia
Standard, 24hr

1270.46 € Call to switch now
  • 12-month contract
  • 100% green energy
  • Variable rate
  • Online billing
  • Direct debit
Electric Ireland
Standard, 24hr

1314.83 € Call to switch now
  • 12-month contract
  • Variable rate
  • Online billing
  • Direct debit
  •  

SSE Airtricity
Standard, 24hr

1402.55 € Call to switch now
  • 12-month contract
  • 100% green energy
  • Variable rate
  • Online billing
  • Direct debit
  • €130 cashback
  •  

*Figures are for illustrative purposes only. Calculations based on average consumption figures for an urban home with a standard meter. All discounts have been applied.

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