Weighted average across 2 platforms (1,533 total reviews)
Read all Pinergy customer reviews: platform ratings (Trustpilot, Google), pros and cons from real customers, and our expert analysis to help you decide if Pinergy is the right electricity provider for you. Pinergy has a weighted average score of 4.4/5 across 2 platforms. Pinergy plans have earned a Selectra Score of up to D.
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Our expert opinion on Pinergy
As one of Ireland's dedicated PAYG providers, Pinergy allows customer to take greater control of their electricity consumption along with offering a greater insight into their usage. However, concerns about higher electricity prices compared to competitors, and potential difficulties related to their prepayment meter systems, are important to take into consideration for anyone considering switching to the supplier.
Pinergy pros and cons
Strengths
- Pinergy are one of Ireland's dedicated pay-as-you-go electricity suppliers.
- Provide online platforms and tools that enable customers to monitor their energy usage, set goals, and track progress.
- Emphasises renewable energy solutions, supporting clean energy initiatives.
Weaknesses
- Some customers find the unit rates for PAYG electricity particularly high.
- Online reviews from customers express frustration regarding perceived high costs and issues related to billing.
- Switching from a PAYG supplier to a standard meter supplier can often be difficult.
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Pinergy ratings on review platforms
Ratings from independent consumer review platforms.
Based on 1,394 reviews
Based on 139 reviews
Pinergy on Trustpilot
Trustpilot is an independent consumer review platform. Pinergy has a rating of 4.6/5 based on 1,394 customer reviews on Trustpilot.
Pinergy on Google Reviews
Google Reviews collects feedback from customers who interact with Pinergy through Google Search and Maps. Pinergy has a rating of 2.5/5 based on 139 Google reviews.
CRU customer contact data for Pinergy
The Commission for Regulation of Utilities (CRU) publishes annual data on customer contacts and complaints for each energy supplier.
Pinergy saw a significant decrease in customer contacts, with a 47% drop from 113 in 2023 to 60 in 2024.
The report notes that similar to other providers, this notable percentage change is linked to their lower overall contact volume.
Pinergy was one of the three suppliers whose share of customer contacts was slightly higher than their market share.
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Pinergy rates at a glance — April 2026
Electricity rates
| Plan | Unit rate (kWh) | Type | Score |
|---|---|---|---|
| Standard, 24hr | €0.3832 | PAYG |
|
Rates shown are for a standard 24-hour urban meter unless specified otherwise.
Unit rates excl. VAT, incl. discounts. Annual costs incl. VAT & all charges, as of April 2026. View all rates
How to Switch to or From Pinergy
Gather your details
Have your MPRN (electricity) or GPRN (gas) ready — you'll find it on your bill.
Compare plans
Use our comparator to find the best deal for your usage.
Start the switch
Sign up online or by phone — your new provider handles the rest.
Final meter reading
Submit a reading on switch day for an accurate final bill.
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Our energy experts at Selectra compare all 11 Irish suppliers to find you the best rate — completely free and with no obligation.
