SSE Airtricity Customer Reviews and Ratings 2025 - Pros & Cons

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In 2025, SSE Airtricity has a rating of 3.8 out of 5 on Trustpilot, and a rating of 1.4 out of 5 on Google. Reviews of SSE Airtricity by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.

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Reviews of SSE Airtricity

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What our energy expert has to say about SSE Airtricity

SSE Airtricity offers a broad range of energy services with a strong focus on renewable energy, making it a convenient and environmentally conscious choice. However, customers may encounter challenges with potentially higher or fluctuating pricing, and the customer service experience can sometimes be inconsistent, as is often the case with large energy providers.

CormacEnergy Expert - Selectra

Pros and cons of SSE Airtricity according to Selectra

Strengths and weaknesses of SSE Airtricity
Strengths of SSE Airtricity
  • SSE Airtricity offer a wide range of energy services, including electricity and gas, as well as solutions for home energy upgrades, solar panels, and electric vehicle charging.
  • They are a large generator and provider of renewable energy.
  • Being a large and established company, SSE Airtricity has a large infrastructure, and a lot of experience in the energy sector.

     
Weaknesses of SSE Airtricity
  • Like many large energy providers, SSE Airtricity are often criticised for their perceived high prices and lack of competitiveness.
  • Reports of long wait times or difficulties resolving issues are not uncommon in the energy sector, including SSE Airtricity.  

What Do Customers Have To Say About SSE Airtricity on Google and Trustpilot?

The table below offers an overview of the average rating for SSE Airtricity based on customers opinions from popular review websites.

Online Reviews for SSE Airtricity
Platform Rating Number of Reviews
Google 1.4 out of 5 297
Trustpilot 3.8 out of 5 657

Reviews of SSE Airtricity from Google

In 2025, SSE Airtricity has a rating of 1.4 out of 5. Customers who left reviews tended to focus on their experience with customer service, both positive and negative, along with complaints about billing issues. Others praised the provider for their pricing competitiveness.

Reviews of SSE Airtricity from TrustPilot

In 2025, SSE Airtricity has a rating of 3.8 out of 5. Negative reviews from customers were directed towards issues with billing and pricing along with complaints about customer service. There were positive reviews where customers highlighted the reliability of the provider along with their own positive, personal experiences with customer service.

Compare Energy Providers in Ireland

Cheapest Electricity Offer per Supplier
SupplierBest OfferEstimated Annual Bill
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32% on Standard Electricity€1,257.40
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30% off Electricity€1,264.64
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38% off Electricity€1,270.59
Yuno Energy
Fixed Rate€1,397.18
Flogas Logo
26% on Standard Electricity€1,401.10
SSE Airtricity
20% off Electricity€1,403.55
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25% on Standard Electricity€1,474.24
Community Power Logo
No Discount€1,490.47
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*Figures are for illustrative purposes only. Calculations based on average consumption figures for an urban home with a standard meter. All discounts and cashback have been applied.
Last updated: March 2025

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