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In 2025, SSE Airtricity has an average rating of 3.7 out of 5 on 2 platforms. Reviews of SSE Airtricity by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.
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What Selectra's Energy Expert Has To Say About SSE Airtricity
Cormac, our energy expert and chief content editor here at Selectra.ie, specialises in the Irish energy market and has an in-depth knowledge of each electricity provider operating in the market including their pros, their cons, and what customers should be aware of when thinking of switching electricity provider.
When it comes to SSE Airtricity, this is what he has to say:
SSE Airtricity offers a broad range of energy services with a strong focus on renewable energy, making it a convenient and environmentally conscious choice. However, customers may encounter challenges with potentially higher or fluctuating pricing, and the customer service experience can sometimes be inconsistent, as is often the case with large energy providers.
Pros and Cons of SSE Airtricity According to Selectra
With over 5 years experience comparing the Irish energy market, Selectra has gained considerable insight and knowledge of each Irish energy provider.
Our indepth articles cover all topics that we feel are important to our readers from electricity fees and contact details, to login guides and customer reviews.
As one of Ireland's leading energy suppliers, this is what Selectra have to say about SSE Airtricity.
Strengths and Weaknesses of SSE Airtricity
Strengths of
SSE Airtricity
SSE Airtricity offer a wide range of energy services, including electricity and gas, as well as solutions for home energy upgrades, solar panels, and electric vehicle charging.
They are a large generator and provider of renewable energy.
Being a large and established company, SSE Airtricity has a large infrastructure, and a lot of experience in the energy sector.
Weaknesses of
SSE Airtricity
Like many large energy providers, SSE Airtricity are often criticised for their perceived high prices and lack of competitiveness.
Reports of long wait times or difficulties resolving issues are not uncommon in the energy sector, including SSE Airtricity.
How Do SSE Airtricity's Rates Compare to Other Providers?
Here at Selectra, we are constantly comparing and reviewing supplier's rates and tariffs to make sure you are as up-to-date as possible on the latest offers. In doing so, we aim to try and save you as much possible on your annual electricty bills
In the case of SSE Airtricity, this is our review of their current rates and tariffs:
A leader in the green energy space, SSE Airtricity supplies 100% renewable electricity to its customers.
The company offers a competitive range of plans for both electricity and gas, with a strong emphasis on sustainability.
They often have attractive introductory offers and discounts for bundling services, making them a popular choice for environmentally conscious consumers, along with offers on solar panels.
Talk to us here at Selectra and we can help you make the right choice and save money!
Selectra Service
Energy
Call Today to Switch Energy Providers and Save On Your Energy Bills
We're currently closed but please leave us your number and we'll give you a free call as soon as we're open!
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What Do Customers Have To Say About SSE Airtricity on Google and Trustpilot?
Review platforms such as Selectra, Google and Trustpilot reviews offer a direct look at what real customers think of an energy provider.
While many people are familiar with these platforms for local businesses or products, their role is just as important in the utility sector. These reviews provide unfiltered insights into things like customer service, billing accuracy, and how they handle customer complaints.
By comparing the scores on these two major sites, you can get a balanced picture of customer satisfaction and help decide if a provider's reputation matches its promises.
The table below offers an overview of the average rating for SSE Airtricity based on customers opinions from popular review websites.
Online Reviews for SSE Airtricity
Platform
Rating
Number of Reviews
Trustpilot
4.3 out of 5
1184
Google
1.4 out of 5
317
Be Careful with Review Websites
While review websites like Google and Trustpilot can be useful tools, they are often used as a venting platform for unhappy customers which may lead to the supplier having a worse rating. This rating, therefore, may not be a true reflection of the average customer experience, but rather that of a vocal minority.
Reviews of SSE Airtricity from Google
Google reviews offer valuable real world experiences and quick insights, helping customers make informed decisions about a business.
However, they come with downsides, as they can be heavily influenced by fake, biased, or unhelpful reviews. Ultimately, while they are a useful tool, customers should approach them with a critical eye, as a business's public rating may not always reflect the full reality.
In 2025, SSE Airtricity has a rating of 1.4 out of 5. Customers who left reviews tended to focus on their experience with customer service, both positive and negative, along with complaints about billing issues. Others praised the provider for their pricing competitiveness.
Reviews of SSE Airtricity from Trustpilot
Trustpilot has become a key indicator of customer satisfaction, offering an independent platform for consumers to share their experiences.
For electricity providers, a high Trustpilot score can be a sign of quality service and reliability, while a low score often highlights issues with billing, customer support, or technical issues.
In 2025, has a rating of 4.3 out of 5 on the platform. Negative reviews from customers were directed towards issues with billing and pricing along with complaints about customer service. There were positive reviews where customers highlighted the reliability of the provider along with their own positive, personal experiences with customer service.
How Do I Switch to SSE Airtricity?
Given SSE Airtricity's average rating of 3.7 out of 5 on 2 platforms, you might be considering switching to the energy provider.
Switching electricity providers is a straightforward process. Here are the most essential steps:
Gather Your Information: Find a recent electricity bill to get your Meter Point Reference Number (MPRN) and your annual energy usage.
Compare Tariffs:Compare tariffs and price plans from SSE Airtricity to find the best deal. Look at the price per unit, contract length, and any exit fees.
Start the Switch: Once you've chosen the plan you want, you can start the switch on SSE Airtricity's website or by phone. They will handle all the paperwork with your old supplier.
Finalise the Switch: On the day of the switch, take a final meter reading and provide it to SSE Airtricity. They will use this reading to generate your final bill from your old provider.
Learn More About Energy SavingOur energy guide articles contain lots of useful information on saving energy, lowering costs, the electricity market and having a more positive impact on the environment.
Cormac is Selectra.ie's energy expert along with being the chief content and editorial manager for the website. His aim is to help find the best deal for you and your home energy needs so that you save money on your annual bills. His knowledge and experience of the Irish energy market allows him to offer the best advice and insight into current prices, emerging trends and overall energy saving tips.
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