Electric Ireland Customer Reviews and Ratings 2025 - Pros & Cons

Updated on   

In 2025, Electric Ireland has a rating of 1.4 out of 5 on Trustpilot, and a rating of 1.4 out of 5 on Google. Reviews of Electric Ireland by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.

Logo

Have you been a customer with Electric Ireland? Leave a review!

Publish a review
Please select a date within the last year, up to today.
Learn more about the processing of my data
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

* Required fields

Reviews of Electric Ireland

No reviews posted yet.

What our energy expert has to say about Electric Ireland

Electric Ireland's advantage is its established reliability and comprehensive service, offering a range of tariffs and offers for both electricity and gas customers. In addition, they also offer home energy services, including solar panel installation. Despite this, recurring customer service concerns and criticism over high pricing may go against Ireland's largest energy supplier. 

CormacEnergy Expert - Selectra

Pros and cons of Electric Ireland according to Selectra

Strengths and weaknesses of Electric Ireland
Strengths of Electric Ireland
  • As part of the ESB, Electric Ireland has a long history and a strong infrastructure, providing stability and reliability.
  • They offer a comprehensive range of services, including electricity, gas, and various energy-related products and solutions including solar panels.
  • They provide various customer support channels and online resources. 
Weaknesses of Electric Ireland
  • Electric Ireland sometimes receives criticism regarding customer service, including long wait times and difficulties in resolving issues.
  • While offering a range of tariffs and services, they are often criticised for their high prices. 

What Do Customers Have To Say About Electric Ireland on Google and Trustpilot?

The table below offers an overview of the average rating for Electric Ireland based on customers opinions from popular review websites.

Online Reviews for Electric Ireland
Platform Rating Number of Reviews
Google 1.4 out of 5 503
Trustpilot 1.4 out of 5 507

Reviews of Electric Ireland from Google

In 2025, Electric Ireland has a rating of 1.4 out of 5. Customers who left reviews tended to focus on their experience with customer service, both positive and negative, along with complaints about billing issues. Others praised the provider for their pricing competitiveness.

Reviews of Electric Ireland from TrustPilot

In 2025, Electric Ireland has a rating of 1.4 out of 5. Negative reviews from customers were directed towards issues with billing and pricing along with complaints about customer service. There were positive reviews where customers highlighted the reliability of the provider along with their own positive, personal experiences with customer service.

Who Is the Cheapest Electricity Provider in Ireland?
Supplier Estimated Annual Bill Details
Energia
Standard, 24hr

1270.46 € Call to switch now
  • 12-month contract
  • 100% green energy
  • Variable rate
  • Online billing
  • Direct debit
Electric Ireland
Standard, 24hr

1314.83 € Call to switch now
  • 12-month contract
  • Variable rate
  • Online billing
  • Direct debit
  •  

SSE Airtricity
Standard, 24hr

1402.55 € Call to switch now
  • 12-month contract
  • 100% green energy
  • Variable rate
  • Online billing
  • Direct debit
  •  

Find out how much you could save by switching electricity provider today!

Looking for Lower Energy Bills in 2025?

Our Energy Experts Are Here to Help You Save Money with Selectra!

⭐ Price comparison service to help you save money on your energy bills

⭐ Personalised and professional advice from our energy experts

⭐ Switch in minutes over the phone

⭐ Completely free service with no hidden costs

⭐⭐⭐⭐⭐ 4.6/5 - Our Customer Reviews on Trustpilot 

*Our energy experts, who specialise in the Irish energy market, are trained representatives of Selectra.ie and offer a free of charge, price comparison service.

Our Call Centre Is Currently Closed, But You Can Still Talk To One Of Our Energy Expert.

 Schedule a Free Call

Click Here To Schedule a Free Call Mon-Fri 9am-5.30pm and One of Our Agents Will Be In Contact With You

*Our energy experts, who specialise in the Irish energy market, are trained representatives of Selectra.ie and offer a free of charge, price comparison service.