How Do I Make a Bord Gais Top Up?
| Method | Channel | Requirements |
|---|---|---|
| Online | Bord Gáis Website/Payzone | MPRN or Account Number |
| Phone | 01 611 01 08 | Debit/Credit Card |
| In-Store | Payzone Outlets | PAYG Card or PAN ID |
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How Do I Make a Bord Gais Top Up Online?
Online Bord Gáis Account
Registered customers can sign in to their Bord Gáis account to manage credit directly. After following “Top Up” prompts on the dashboard, smart meter users receive automatic credit application. Alternatively, use the Bord Gáis Energy Pay Now option with your electricity account number and MPRN number.
Online Payzone Top Up
Access the dedicated Payzone portal at bordgaisenergy.payzone.ie/ and provide:
- PAYG meter number
- Valid email address (for receipt and code)
- Credit or debit card details
Users receive a 20-digit Power Code by email to manually enter into your meter keypad.
What Is My PAYG Meter Number?
This number appears on prepay cards, typically starts with 63669810, followed by your unique identifier.
How Do I Make a Bord Gais Top Up By Phone?
Available 24/7 at 01 611 01 08. You’ll need:
- MPRN (electricity) or GPRN (gas)
- Gas Card number (if applicable)
- Debit or credit card details
Phone Support Hours: Monday to Friday: 8:00 AM to 8:00 PM, Saturday: 9:00 AM to 5:30 PM, Sunday: Closed. For all available support channels, visit our Bord Gáis Energy contact page.
How Do I Make a Bord Gais Top Up at a Payzone Outlet?
In-person top-ups require your prepayment card or 16-digit PAN ID (found in your online account). Minimum top-up is €10; maximum is €100. Keep receipts, as they contain backup Power Codes.
Applying Credit to Electricity Meters
Press the asterisk button until “KEYCODE” appears, enter your 20-digit Power Code, then press the hash button to confirm.
Applying Credit to Gas Meters
Insert the Gas Card with the gold chip facing the display, press Button A to transfer credit. If the display shows “OFF,” hold Button A until it switches to “ON.”
PAYG Emergency Credit
Pressing “0” on the meter provides €20 emergency credit, which deducts from the next top-up.
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Does Bord Gais Top Up Have Friendly Credit?
Yes, Friendly Credit ensures your power stays on during evenings, weekends, and holidays when shops might be closed. It applies to Smart PAYG customers during the following hours. If you have a smart meter, you may also want to explore Bord Gáis smart meter plans for additional savings.
Friendly Credit applies during:
- Monday–Thursday: 4 PM to 9 AM (5 PM to 10 AM in summer)
- Weekends: Friday 4 PM through Monday 9 AM
- Public Holidays: Christmas, New Year’s, St. Patrick’s Day
Frequently Asked Questions About Bord Gáis Energy Top Ups
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