How Does Bord Gais Level Pay Work?

Rather than experiencing higher bills during peak usage times, such as the winter months, and lower bills in the summer, Level Pay calculates an estimated annual energy cost and divides it into 12 equal monthly payments paid by Direct Debit. To see the current unit rates used in these calculations, check the latest Bord Gáis Energy rates.

During low-usage periods, payments accumulate as account credit, which offsets higher winter consumption costs.

Calculation of Your Monthly Payment

Bord Gáis determines the monthly amount using these key factors:

Usage History: Existing customers’ calculations rely on 12-month historical usage data for the property
Current Prices: Historical usage is multiplied by current unit rates, standing charges, and applicable fees
Monthly Instalments: The total estimated annual bill is divided by 12 to arrive at the fixed monthly payment
New Customer Estimates: For customers lacking 12-month history, the provider uses network data or national average figures

How Do My Bills Work with Bord Gais Level Pay?

Bi-monthly bills continue, but represent account status rather than due amounts. They include actual energy consumption, applied unit rates, Level Pay deduction, and running credit or debit balance.

Annual Review Process:

Overpayment (Credit Balance): Excess payments are typically carried forward and used to adjust the monthly payment for the next year, reducing the new monthly instalments
Underpayment (Debit Balance): Shortfalls are usually incorporated into the new Level Pay amount for the upcoming year, increasing the monthly instalments

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Can I Adjust My Level Pay Amount?

The Level Pay amount is not static throughout the year. Common adjustment triggers include:

Energy Consumption Changes: Substantial usage increases prompt payment reviews
Price and Tariff Changes: Updates to unit rates, standing charges, or government taxes trigger recalculations
Inaccurate Meter Readings: Regular actual meter submissions improve payment precision
Balance Fluctuations: Mid-year balance reviews may adjust payments to prevent excessive credit/debit accumulation

If the monthly Level Pay amount is adjusted, the customer will be notified, typically via SMS and on their next bill, before the revised amount is debited. You can review your billing details at any time through your Bord Gáis online account.

How Do I Check My Eligibility for Level Pay?

Eligibility Criteria:

Valid Direct Debit mandate with Bord Gáis Energy required
No significant outstanding arrears (e.g., €1,000+ owed for 60+ days)
Recent actual meter reading on file
Not enrolled in smart half-hourly or green plans

Bord Gais Level Pay Scheme Benefits

Bord Gais Level Pay Scheme Benefits comparison table
Benefit	Description
Consistent Budgeting	Same monthly payments enable easier household financial planning
Avoidance of High Winter Bills	Peak consumption costs spread across the entire year
Credit Accumulation	Summer overpayments create credit buffers offsetting high winter expenses
Direct Debit Discount	Customers retain percentage discounts associated with Direct Debit
Payment Date Choice	Customers can select a convenient monthly date for collection

For a complete overview of all Bord Gáis Energy plans, payment options, and customer benefits, visit our Bord Gáis Energy guide.

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This is a free call from Ireland. Selectra agents can assist you with comparing and switching energy providers on weekdays between 9 am and 5.30 pm.

How Do I Cancel My Bord Gais Level Pay?

Customers may cancel Level Pay by contacting Bord Gáis Energy with a required notification period, typically 28 days.

Cancellation Outcomes:

Any credit balance remains on the account, applied toward future standard payments
Outstanding debit balances become immediately payable under standard credit terms
Bord Gáis reserves the right to withdraw Level Pay if customers violate terms (missed payments, excessive debt)

Frequently Asked Questions About Bord Gáis Energy Level Pay

Bord Gáis Level Pay is a budget payment plan that spreads your estimated annual energy cost into 12 equal monthly Direct Debit payments, avoiding seasonal bill fluctuations.

Bord Gáis calculates your monthly Level Pay amount using your 12-month usage history, current unit rates, standing charges, and applicable fees. For new customers without history, network data or national averages are used.

Your Level Pay amount may be adjusted mid-year due to consumption changes, price updates, or balance fluctuations. You can cancel Level Pay with 28 days notice. Any credit remains on your account, while outstanding debits become immediately payable.

To be eligible, you need a valid Direct Debit mandate with Bord Gáis Energy, no significant outstanding arrears, a recent actual meter reading on file, and you must not be enrolled in smart half-hourly or green plans.

At annual review, if you have overpaid (credit balance), the excess is used to reduce your new monthly instalments. If you have underpaid (debit balance), the shortfall is incorporated into higher monthly payments for the coming year.