Waterpower Customer Reviews and Ratings 2025

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In 2025, Waterpower has an average rating of 3.7 out of 5 on 1 platform. Reviews of Waterpower by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.

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What Selectra's Energy Expert Has To Say About Waterpower

Cormac, our energy expert and chief content editor here at Selectra.ie, specialises in the Irish energy market and has an in-depth knowledge of each electricity provider operating in the market including their pros, their cons, and what customers should be aware of when thinking of switching electricity provider.

  • Unit rates
  • Standing charges and other fees
  • Customer care and contact
  • Range of offers and home services

When it comes to Waterpower, this is what he has to say:

Waterpower's main advantage lies in its dedication to using renewable sources of energy to provide customers with 100% green electricity. Despite this, the limited scale of operations often sees the supplier struggle to offer competitive pricing and deal with customer concerns.

CormacEnergy Expert - Selectra

Pros and Cons of Waterpower According to Selectra

With over 5 years experience comparing the Irish energy market, Selectra has gained considerable insight and knowledge of each Irish energy provider.

Our indepth articles cover all topics that we feel are important to our readers from electricity fees and contact details, to login guides and customer reviews.

As one of Ireland's leading energy suppliers, this is what Selectra have to say about Waterpower.

Strengths and Weaknesses of Waterpower
Strengths of Waterpower
  • 100% green energy sourced from hydro, solar and biomass generators across Ireland.
  • Irish owned and operated.
Weaknesses of Waterpower
  • Some customers have described difficulties in contacting the company or resolving issues. 
  • They are not always in a position to take on new customers.

How Do Waterpower's Rates Compare to Other Providers?

Here at Selectra, we are constantly comparing and reviewing supplier's rates and tariffs to make sure you are as up-to-date as possible on the latest offers. In doing so, we aim to try and save you as much possible on your annual electricty bills

In the case of Waterpower, this is our review of their current rates and tariffs:

Waterpower is an Irish-owned company that supplies 100% green electricity from its own hydroelectric, wind, and solar projects.

They offer a variety of electricity-only tariffs, including standard, Nightsaver, and smart meter plans, but struggle to compete with larger suppliers and the discounts they can offer customers.

Waterpower's unique selling point is as a developer and generator of renewable energy projects within Ireland, giving customers a direct connection to locally-sourced clean energy. 

Offer Costs
Waterpower
Standard, 24hr
  • kWh price - Urban: 0.2799€
  • kWh price - Rural: 0.2799€
  • Standing Charge - Urban: 237.25€
  • Standing Charge - Rural: 306.6€
Waterpower
NightSaver
  • kWh price - Urban - Day: 0.3199€
  • kWh price - Urban - Night: 0.2099€
  • kWh price - Rural - Day: 0.3199€
  • kWh price - Rural - Night: 0.2099€
  • Standing Charge - Urban: 237.25€
  • Standing Charge - Rural: 306.6€
Waterpower
Smart Electricity
  • kWh price - Urban - Day: 0.3388€
  • kWh price - Urban - Night: 0.218€
  • kWh price - Urban - Peak: 0.3588€
  • kWh price - Rural - Day: 0.3388€
  • kWh price - Rural - Night: 0.218€
  • kWh price - Rural - Peak: 0.3588€
  • Standing Charge - Urban: 237.25€
  • Standing Charge - Rural: 306.6€
Energy

Electricity Bills Costing You Too Much in 2025?

Talk to us here at Selectra and we can help you make the right choice and save money!

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Energy

Call Today to Switch Energy Providers and Save On Your Energy Bills

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What Do Customers Have To Say About Waterpower on Google and Trustpilot?

Review platforms such as Selectra, Google and Trustpilot reviews offer a direct look at what real customers think of an energy provider.

While many people are familiar with these platforms for local businesses or products, their role is just as important in the utility sector. These reviews provide unfiltered insights into things like customer service, billing accuracy, and how they handle customer complaints.

By comparing the scores on these two major sites, you can get a balanced picture of customer satisfaction and help decide if a provider's reputation matches its promises.

The table below offers an overview of the average rating for Waterpower based on customers opinions from popular review websites.

Online Reviews for Waterpower
Platform Rating Number of Reviews
Google 3.7 out of 5 22
Be Careful with Review Websites

While review websites like Google and Trustpilot can be useful tools, they are often used as a venting platform for unhappy customers which may lead to the supplier having a worse rating. This rating, therefore, may not be a true reflection of the average customer experience, but rather that of a vocal minority.

Reviews of Waterpower from Google

Google reviews offer valuable real world experiences and quick insights, helping customers make informed decisions about a business.

However, they come with downsides, as they can be heavily influenced by fake, biased, or unhelpful reviews. Ultimately, while they are a useful tool, customers should approach them with a critical eye, as a business's public rating may not always reflect the full reality.

In 2025, Waterpower has a rating of 3.7 out of 5. Customers who left reviews tended to focus on their experience with customer service, both positive and negative, along with complaints about billing issues. Others praised the provider for their pricing competitiveness.

How Do I Switch to Waterpower?

Given Waterpower's average rating of 3.7 out of 5 on 1 platform, you might be considering switching to the energy provider.

Switching electricity providers is a straightforward process. Here are the most essential steps:

  1. Gather Your Information: Find a recent electricity bill to get your Meter Point Reference Number (MPRN) and your annual energy usage.
  2. Compare Tariffs: Compare tariffs and price plans from Waterpower to find the best deal. Look at the price per unit, contract length, and any exit fees.
  3. Start the Switch: Once you've chosen the plan you want, you can start the switch on Waterpower's website or by phone. They will handle all the paperwork with your old supplier.
  4. Finalise the Switch: On the day of the switch, take a final meter reading and provide it to Waterpower. They will use this reading to generate your final bill from your old provider.
Energy

Electricity Bills Costing You Too Much in 2025?

Talk to us here at Selectra and we can help you make the right choice and save money!

Selectra Service
Energy

Call Today to Switch Energy Providers and Save On Your Energy Bills

We're currently closed but please leave us your number and we'll give you a free call as soon as we're open!

Selectra Service

Looking for Lower Energy Bills in 2025?

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