Yuno Energy Customer Reviews and Ratings 2025

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In 2025, Yuno Energy has a rating of 4.3 out of 5 on Trustpilot, and a rating of 3.0 out of 5 on Google. Reviews of Yuno Energy by customers focused on their pricing, customer service and any issues or queries with billing or contracts. Along with our expert Selectra opinion, we have summarised their pros and cons to help you make the right choice when switching energy provider.

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Reviews of Yuno Energy

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What Our Energy Expert Has To Say About Yuno Energy

Cormac, our energy expert and chief content editor here at Selectra.ie, specialises in the Irish energy market and has an in-depth knowledge of each electricity provider operating in the market, including their pros, cons, and what customers should be aware of when thinking of switching electricity provider including:

  • Unit rates
  • Standing charges and other fees
  • Customer care and contact
  • Range of offers and home services

When it comes to Yuno Energy, this is what he has to say:

Yuno Energy's advantages lie in their competitive fixed-rate pricing and digitally-driven approach, offering customers real-time usage tracking and predictive billing through a user-friendly mobile app. However, concerns over expensive predicted bills and their reliance on digital platforms may be a drawback for some. In addition, as a relatively new company, they lack the established track record of larger providers, potentially leading to concerns about long-term stability and customer service limitations.

CormacEnergy Expert - Selectra

Pros and Cons of Yuno Energy According to Selectra

With over 5 years experience comparing the Irish energy market, Selectra has gained considerable insight and knowledge of each Irish energy provider.

Our indepth articles cover all topics that we feel are important to our readers from electricity fees and contact details, to login guides and customer reviews.

As one of Ireland's leading energy suppliers, this is what Selectra have to say about Yuno Energy.

Strengths and Weaknesses of Yuno Energy
Strengths of Yuno Energy
  • Yuno Energy are the newest supplier to enter the Irish energy market, offering fixed and variable rate tariffs on electricity and gas. 
  • use smart meter data to predict upcoming bills, and allow the customer to try and use less energy than predicted, to save money.
  • Customer support available 7 days a week. 
  • Their mobile app provides customers with detailed insights into their energy consumption. 
Weaknesses of Yuno Energy
  • Their heavy reliance on the mobile app may be a disadvantage for customers who are not tech-savvy or prefer traditional methods of communication and bill payment.
  • Customers have reported issues with their predictive billing system, complaining of expensive predicted bills and issues with attaining refunds.
  • Dependency on smart meters and accurate consumption data can cause issues when meters are faulty. 

What Do Customers Have To Say About Yuno Energy on Google and Trustpilot?

Google and Trustpilot reviews offer a direct look at what real customers think of an energy provider.

While many people are familiar with these platforms for local businesses or products, their role is just as important in the utility sector. These reviews provide unfiltered insights into things like customer service, billing accuracy, and complaint resolution—details

By comparing the scores on these two major sites, you can get a balanced picture of customer satisfaction and help decide if a provider's reputation matches its promises.

The table below offers an overview of the average rating for Yuno Energy based on customers opinions from popular review websites.

Online Reviews for Yuno Energy
Platform Rating Number of Reviews
Google 3.0 out of 5 265
Trustpilot 4.3 out of 5 1129
Be Careful with Review Websites

While review websites like Google and Trustpilot can be useful tools, they are often used as a venting platform for unhappy customers which may lead to the supplier having a worse rating. This rating, therefore, may not be a true reflection of the average customer experience, but rather that of a vocal minority.

Reviews of Yuno Energy from Google

Google reviews offer valuable real world experiences and quick insights, helping customers make informed decisions about a business.

However, they come with downsides, as they can be heavily influenced by fake, biased, or unhelpful reviews. Ultimately, while they are a useful tool, customers should approach them with a critical eye, as a business's public rating may not always reflect the full reality.

In 2025, Yuno Energy has a rating of 3.0 out of 5. Customers who left reviews tended to focus on their experience with customer service, both positive and negative, along with complaints about billing issues. Others praised the provider for their pricing competitiveness.

Reviews of Yuno Energy from TrustPilot

Trustpilot has become a key indicator of customer satisfaction, offering an independent platform for consumers to share their experiences.

For electricity providers, a high Trustpilot score can be a sign of quality service and reliability, while a low score often highlights issues with billing, customer support, or technical issues.

In 2025, Yuno Energy has a rating of 4.3 out of 5 on the platform. Negative reviews from customers were directed towards issues with billing and pricing along with complaints about customer service. There were positive reviews where customers highlighted the reliability of the provider along with their own positive, personal experiences with customer service.

How Do I Switch to Yuno Energy?

Given Yuno Energy's rating of 4.3 out of 5 on Trustpilot, and a rating of 3.0 out of 5 on Google, you might be considering switching to the energy provider.

Switching electricity providers is a straightforward process. Here are the most essential steps:

  1. Gather Your Information: Find a recent electricity bill to get your Meter Point Reference Number (MPRN) and your annual energy usage.
  2. Compare Tariffs: Compare tariffs and price plans from Yuno Energy to find the best deal. Look at the price per unit, contract length, and any exit fees.
  3. Start the Switch: Once you've chosen the plan you want, you can start the switch on Yuno Energy's website or by phone. They will handle all the paperwork with your old supplier.
  4. Finalise the Switch: On the day of the switch, take a final meter reading and provide it to Yuno Energy. They will use this reading to generate your final bill from your old provider.

Looking for Lower Energy Bills in 2025?

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*Our energy experts, who specialise in the Irish energy market, are trained representatives of Selectra.ie and offer a free of charge, price comparison service.