Three Ireland Reviews: How Good Is Three Ireland?
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Three Ireland is a telecommunications company that provides mobile and broadband services to customers in Ireland. If you're considering signing up for Three Ireland's services, you may be wondering how good their broadband service is. In this article, we'll take a look at Three broadband reviews to find out what customers are saying about their broadband service.
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How Good Are the Three Broadband Reviews?
Three Broadband is Ireland's largest mobile company serving 3.9 million customers across the country. However, Three also has a significant presence in the broadband market as well, competing with the likes of Eir, Virgin Media, and Sky offering both fibre optic and mobile broadband solutions. Let's have a look at some of the Three broadband reviews to see how customers have experienced the provider.
Quick Three Pros and Cons
Advantages
- International player with experience
- Great mobile coverage across Ireland
- Competitive pricing
- Reliable speeds for mobile and broadband
Disadvantages
- Signal problems in the country
- Problems with billing
- Some connection outages
- Problems with customer service
What Are the Advantages of Three Broadband?
Three has a great number of advantages for their customers. Since it's one of the bigger mobile and broadband providers in Ireland, it has wide infrastructure covering the entire country and a lot of different broadband offers. Here are a few of Three's advantages:
- Marketplace Experience
Three is an international player in the telecoms industry and has a presence across the entire globe. It has a wide range of products and services to meet the needs of customers in different countries. This helps Three provide a reliable and secure network for its customers, ensuring that they can stay connected no matter where they are. - Good Coverage
Three's broadband network in Ireland has wide coverage, extending across various regions of the country. Both in urban or rural areas, customers enjoy reliable and consistent internet connectivity, so they can be always connected whether they're using the internet for work or entertainment. - Competitive Pricing
Three's broadband services in Ireland come with competitive pricing options, making them an attractive choice for customers seeking both quality and affordability. With cost-effective broadband packages, Three ensures that users in Ireland can access fast and reliable broadband without straining their budgets.
What Problems Have Three Customers Had?
While many Three broadband reviews are positive, there are of course Three broadband customers who have had more negative experiences. Three broadband reviews tend to include complaints when contacting the Three customer service and with the quality of the broadband service they get at home.
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What Are the Three Broadband Reviews on Trustpilot Like?
Trustpilot serves as a useful platform for customers to express their experiences and opinions regarding various companies. While there are a lot of Three broadband reviews on Trustpilot, it's worth noting that the reviews are mostly unverified, and the platform can serve as an outlet for customers to vent their frustrations rather than offering consistent praise for the company.
How Are the Positive Three Broadband Reviews on Trustpilot?
Many Trustpilot reviewers praise Three Ireland's broadband service for its customer service when compared to other broadband companies, particularly how people have been treated while visiting stores:
I have only had positive experiences with 3. Customer service is really good,also shop in marches Dundalk Co Louth really helpful. Had migrains with Vodafone & their customer servis.
Heather Evans on Trustpilot, 18/05/2023
Other customers have also appreciated having good coverage with their Three mobile broadband while they’ve been working from home:
We have Three mobile WiFi or plug in WiFi. We regularly get 40mbps speed I think its 5g now ? But it's a lifesaver for us !! My partner works from home and we live out in the countryside quite rural yet the speed is excellent and now its no cap on downloading . Before we had 700 gig cap but never came close, excellent value for money
Emma Reilly on Trustpilot, 27/08/2022
What About Three Broadband Complaints on Trustpilot?
While many Trustpilot reviewers have positive things to say about Three Ireland's broadband service, there are also several complaints. One of the main one is complaints about the coverage:
So many times simply cannot get a signal. Is very frustrating when seeing adverts about how wonderful coverage is when so many times get weak or no signal - may be ok in the big cities but so many areas outside a town where there is nothing.
D Forrester on Trustpilot, 16/06/2023
There have also been complaints about poor broadband service with Three and problems with the customer service in getting resolved:
Very bad customer service. WiFi outtage today for a number of hours, one customer staff says they will compensate me on my bill for this as service was not available to me. Next customer service offers e2 compensation, that's an insult to a customer. Customer service not very friendly or helpful to customers
Katie Byrne on Trustpilot, 29/03/2023
How Does Three Broadband Do Overall on Trustpilot?
Three currently scores 1.4 out of 5 on Trustpilot. Out of 991 reviews, at least 92% rated Three with 1 star and with only 4% giving it five. It's worth keeping in mind that while reading these reviews, it’s wise to take them with a grain of salt. Users of review sites often tend to express their frustrations more frequently than writing positive reviews, using these platforms as a means to vent their grievances.
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What Are the Three Broadband Reviews on Google Like?
Google Reviews is another useful resource to gauge the customer experience with Three. While it can provide a good overview of Three broadband reviews and how customers are treated during the switching process, it can sometimes be tricky since customers often leave reviews for specific stores instead of the company as a whole, but the Three broadband reviews here are taken from the Three Ireland headquarters in Dublin as well as the Three Store Grafton Street in Dublin.
What Do Google Reviewers Like in Their Three Broadband Reviews?
Many Google reviewers have been happy with the treatment they’ve received in the Three stores and have found the agents in there very helpful and knowledgeable:
I never was so happy with the customer experience ever!!! Carlos F., Jinisha M. and Ben C were very helpful and wen’t beyond their role, helping me to solve all need it in the store, they help me from beginning to end with all my queries giving me the best impression of Three. I really want to thank all of them because they really make my day, helping me with my phone problems. thanks again all of you.
Rosa Maria on Google, 03/2023
Other customers have had good experiences with their phone contracts as well as broadband and praised being able to get set up quickly:
I had a very good experience recently by just spontaneously walking into the shop in Grafton Street to ask for a mobile contract. After 30 minutes I walked out and was very happy with the great service from Sarah! Thank you, I can really recommend the store with the experience I had
Alexandra Mia Ragauskas on Google, 04/2023
What About Three Complaints on Google?
As with Trustpilot, there are also some customers who have had negative experiences with Three on Google. These include slow speeds, poor customer service, and connection drops. Some reviewers also mention billing issues and difficulty cancelling their service.
How Good Is the Three App?
Three Ireland also offers a mobile app that allows customers to manage their Three login account, check their usage, and pay their bills. According to the app's listing on the App Store, it has a rating of 3.6 out of 5 stars based on over 6,000 ratings.
What Are the Three App Reviews on the App Store Like?
Many reviewers praise the Three app for its ease of use and convenience. Some reviewers also mention that they appreciate the ability to check their usage and pay their bills through the app. However, there are also some complaints about the app, including glitches and difficulty logging in.
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