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Is Imagine Broadband Any Good?

Imagine Broadband specialises in delivering high-speed broadband to Ireland's underserved rural and regional areas using fixed wireless technology (WTTx) rather than traditional fibre cables. Founded in 1993, the company began its 5G broadband rollout in 2019, reaching over 800,000 premises.

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Imagine Broadband Pros and Cons

Advantages

  • Specialises in rural and underserved areas
  • High Trustpilot rating
  • Quick and easy installation process
  • No fibre cable required

Disadvantages

  • 1TB monthly data cap (not truly unlimited)
  • 18-month contract for residential customers
  • Higher pricing than some fibre providers
  • Speed consistency varies by location

What Are Imagine Broadband's Advantages?

Imagine Broadband fills a vital gap for rural customers who cannot access fibre broadband. The wireless technology enables quick installation (approximately 90 minutes) without the need for cable infrastructure, and customers consistently praise the rapid setup process.

What Do Imagine Broadband Customers Complain About?

Despite being marketed as unlimited, the service is capped at 1TB monthly data usage. Some customers report inconsistent connectivity and slower-than-expected speeds, particularly during adverse weather conditions that can affect wireless signals.

What Are the Imagine Broadband Reviews on Trustpilot Like?

Imagine Broadband has a strong Trustpilot presence — a notable result for an Irish broadband provider. The latest rating is shown in the platform ratings section above.

What Do Trustpilot Reviewers Like About Imagine?

Customers praise rapid, easy installations with engineers arriving punctually. The ability to get broadband in areas where fibre is unavailable is the most frequently mentioned benefit.

What About Imagine Complaints on Trustpilot?

Dissatisfied customers report inconsistent connectivity and slow speeds. Weather-related service disruptions are also mentioned in negative reviews.

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Find the Best Broadband Deal in Your Area!

Our broadband experts at Selectra can help you secure a fast, affordable plan in your area - completely free.

Ad - Selectra Service
This is a free call from Ireland. Selectra agents can assist you with comparing and switching energy providers on weekdays between 9 am and 5.30 pm.
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Frequently Asked Questions About Imagine Broadband Reviews

Imagine Broadband scores well on customer review platforms. It specialises in rural broadband using fixed wireless technology, making it a strong option for areas without fibre access. Customer reviews are very positive overall, though pricing exceeds some competitors.

Customers praise rapid and easy installation with punctual engineers. The ability to access broadband in rural areas is the most frequently mentioned benefit. Negative reviews typically cite inconsistent connectivity, slow speeds, and weather-related disruptions.

Imagine Broadband fills a niche for rural customers without fibre access. Its review scores are well above average for Irish broadband providers. However, its wireless technology means speeds can be less consistent than fibre. For a full comparison, visit our broadband providers page.

Although marketed as unlimited, the service is limited to 1TB of monthly data usage. Exceeding this may result in reduced speeds. For most households, 1TB is sufficient for everyday browsing, streaming, and working from home.

Further Reading