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GoMo Ratings on Review Platforms
Ratings from independent consumer review platforms.
Based on 1,310 reviews
GoMo on Trustpilot
Trustpilot is an independent consumer review platform. GoMo has a rating of 1.7/5 based on 1,310 customer reviews on Trustpilot.
How Good Are the GoMo Reviews?
GoMo has built a strong reputation since launching in 2019, largely thanks to its simple and affordable unlimited plan. As a sub-brand of Eir, GoMo benefits from Eir's extensive 4G and 5G network while offering significantly lower pricing. Customer reviews reflect general satisfaction with the value proposition, though the lack of phone support is a common criticism.
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Quick GoMo Pros and Cons
Advantages
- Excellent value at €14.99/month for unlimited everything
- 5G included at no extra cost
- No contract lock-in — 30-day rolling
- Reliable coverage using the Eir network
Disadvantages
- No phone support — online only
- No physical stores for in-person help
- Limited international calling options
- No broadband or bundle options
What Are the Advantages of GoMo?
1. Unbeatable Value
At €14.99 per month for unlimited data, calls, and texts with 5G, GoMo is one of the cheapest unlimited plans available in Ireland. The price has remained stable since launch with no mid-contract increases.
2. Network Quality
Running on the Eir network means GoMo customers get the same coverage and speeds as Eir's own customers, including access to 5G in supported areas.
3. Simplicity
One plan, one price, no hidden fees. There is no need to compare multiple tiers or worry about contract end dates.
What Are the Disadvantages of GoMo?
The main drawback is the lack of traditional customer support. With no phone line and no stores, customers who prefer speaking to someone directly may find GoMo frustrating. Additionally, GoMo does not offer any international calling minutes, which may not suit customers who regularly call abroad.
What Do GoMo Customers Say?
GoMo customers frequently praise the value and simplicity of the service. Common positive themes include reliable data speeds, straightforward billing, and the freedom of no contract.
"Switched to GoMo two years ago and never looked back. Unlimited everything for under 15 euro, 5G works great in Dublin. Can't beat it."
On the negative side, customers who encounter issues sometimes find the lack of phone support frustrating, particularly for time-sensitive problems like SIM activation delays or number porting issues.
"Great service when everything works, but when I had a porting issue it took three days to get a response by email. Would have been fixed in 5 minutes on a phone call."
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Frequently Asked Questions About GoMo Broadband Reviews
The ratings shown on this page are aggregated from independent review platforms including Trustpilot and Google Reviews. The weighted average takes into account both the rating score and the number of reviews on each platform, giving more weight to platforms with more reviews.
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