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How Do I Contact Pinergy?

Updated on
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Pinergy Contact Representatve with logo

To contact Pinergy, you can call them on 0818 363 749, with customer care operators available 8am to 8pm Monday to Friday and 9.30am to 5pm on Saturdays. Alternatively, you can contact the provider via email at [email protected] or through their social media channels.

What Are The Pinergy Contact Phone Numbers?

The main Pinergy contact number is 0818 363 749, Monday to Friday from 8 a.m. to 8 p.m. and on Saturdays from 10 a.m. to 5 p.m.

We have listed here the main phone numbers, email address, and postal address for the provider below:

⚡ Pinergy Phone Numbers

Pinergy Customer Service

Customers can contact Pinergy on their free phone number at 0818 363 749, Monday to Friday from 8 a.m. to 8 p.m. and on Saturdays from 9.30am to 5pm.

You can also contact them by email at [email protected]

Sales

If you are looking to sign up with Pinergy you can contact their sales department on 0818 363 749, Monday to Friday from 8 a.m. to 8 p.m. and on Saturdays from 9.30am to 5pm.

Pinergy Top Up

If you need to top up your Pinergy account, you can call 0818 363 749, Monday to Friday from 8 a.m. to 8 p.m. and on Saturdays from 9.30am to 5 pm.

Business Accounts

Business customers can contact the provider on 0818 363 749, Monday to Friday from 8 a.m. to 8 p.m. and on Saturdays from 9.30am to 5pm.

You can also contact them by email at [email protected]

Postal Address

If you are looking to contact Pinergy by post, you can use the following address:

Suite 1,
Beaver House,
Beach Hill Office Campus,
Clonskeagh,
Dublin 4,
D04 Y8X5

What Is the Pinergy Emergency Contact Number?

Pinergy do not deal with any electricity emergencies. For electricity emergencies, contact ESB Networks on 1800 372 999.

How Do I Contact the Pinergy Customer Service Department?

For domestic customers, the main Pinergy phone number is 0818 363 749.

The call centre is open Weekdays from 8 a.m. to 8 p.m. and on Saturdays from 10 a.m. to 5 p.m.

Some reasons you may need to call the Pinergy customer service department include the following:

  • To transfer your account to a new property
  • To close your current account
  • To submit a meter reading
  • To make a complaint
  • If you have issues with your prepayment meter

What Is the Pinergy Contact Number to Top Up?

Pinergy Ireland does offer the option to top up over the phone.

Here are the steps to follow if you are simply looking to top up your meter by phone:

  1. Dial 0818 363 749
  2. Give your premise number (on the front of your Pinergy top up card)
  3. Give your credit or debit card details

How Can I Contact the Pinergy Sales Department?

If you are looking to switch your electricity provider to Pinergy from your existing energy provider, the Pinergy contact number for its sales department is 0818 363 749.

Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Saturdays from 10 a.m. to 5 p.m.

Keep in mind that Pinergy only offers Pay-as-you-go plans, which is the most expensive way to pay for your energy in Ireland.

You may want to look at the current cheapest electricity prices prior to making the change.

Is There a Pinergy Contact Enquiry Form?

If you have a specific enquiry relating to Pinergy electricity services, you can use their contact forms to arrange for a callback from a customer service operator.

The callback enquiry form can be found on the Pinergy contact page. You will need to provide the following information.

  • First name
  • Last name
  • Phone number
  • Email Address
  • Your query in the text box

You can also select whether you are a “Home Customer” or a “Business Customer” before submitting your enquiry.

Is There a Pinergy Contact Enquiry Form for Solar Energy?

For Pinergy customers interested in installing solar panels, the supplier has a dedicated enquiry form.

You can find this on their dedicated solar energy callback enquiry form.

You'll need to provide the following information:

  • Eircode
  • First name
  • Last name
  • Phone number
  • Email Address

By submitting this form, you indicate your interest in learning more about how solar panels can work for your home or workplace, and Pinergy will call you back to discuss your needs.

What Is the Pinergy Contact Number for Business Customers?

Pinergy business customers can use the same contact number as residential clients.

That is 0818 363 749, Monday to Friday from 8 a.m. to 8 p.m. and on Saturdays from 10 a.m. to 5 p.m.

Alternatively, you can complete their online contact form to request a callback. You will need to provide the following details to submit the contact form:

  1. Your full name
  2. Your phone number
  3. Your email address
  4. A brief description of your query

What is the Pinergy Email Contact Address?

Pinergy offer customer car services for both domestic and business customers via email.

If you would like to contact the supplier via email, you will find the details in the table below:

💻 Pinergy Email Address
DepartmentContact Details
Domestic[email protected]
Business

Can I Contact Pinergy on Social Media?

You may also be able to reach a company representative through the Pinergy contact details of their social media pages.

The provider is active on social networks, and it can be an effective way to resolve any issue you may have quickly.

Below are the links to some of Pinergy’s social media accounts:

Pinergy Facebook Pinergy Instagram Pinergy Twitter Pinergy Youtube Pinergy Linked In

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The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.

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