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Call Pinergy on 0818 363 749 to get in contact with their customer service department, 8am to 8pm Monday to Friday and 9.30am to 5pm on Saturdays. In our Pinergy contact guide, find out all the necessary information to get in contact with Pinergy whether by phone, email, social media, live chat or post.
Not sure which Pinergy contact number to call?
Which Pinergy contact number are you looking for?
Pinergy Ireland have several contact numbers related to customer service, sales, and business.
To make it easier to find the correct contact number quickly, we have listed the main Pinergy phone numbers in the table below.
Pinergy's representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Saturdays from 10 a.m. to 5 p.m.
Department | Phone Number | Opening Hours |
|---|---|---|
Customer Service | 0818 363 749 | Monday to Friday: 8am to 8pm Saturday: 10am to 5pm |
Pinergy Top Up | 0818 363 749 | Monday to Friday: 8am to 8pm Saturday: 10am to 5pm |
Sales | 0818 363 749 | Monday to Friday: 8am to 8pm Saturday: 10am to 5pm |
Business Accounts | 0818 363 749 | Monday to Friday: 8am to 8pm Saturday: 10am to 5pm |
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For domestic customers, the main Pinergy phone number is 0818 363 749. The call centre is openWeekdaysfrom 8 a.m. to 8 p.m. and on Saturdays from 10 a.m. to 5 p.m.
Some reasons you may need to call the Pinergy customer service department include the following:
Pinergy Ireland does offer the option to top up over the phone. Here are the steps to follow if you are simply looking to top up your meter by phone:
Read Our Guide To Topping Up With Pinergy
If you are looking to switch to Pinergy from your existing energy provider, the Pinergy contact number for its sales department is 0818 363 749, Monday to Friday from 8 a.m. to 8 p.m. and on Saturdays from 10 a.m. to 5 p.m.
Keep in mind that Pinergy only offers Pay-as-you-go plans, which is the most expensive way to pay for your energy in Ireland. You may want to look at the current cheapest electricity offers prior to making the change.
Pinergy business customers can use the same contact number as residential clients. That is 0818 363 749, Monday to Friday from 8 a.m. to 8 p.m. and on Saturdays from 10 a.m. to 5 p.m.
Alternatively, you can complete their online contact form to request a callback. You will need to provide the following details to submit the contact form:
Pinergy does not deal with any electricity or gas emergencies. For electricity emergencies, direct calls to ESB Networks on 1800 372 999, and gas emergencies to Gas Networks Ireland on 1800 205 050.
Both numbers are available 24/7. For emergencies that endanger the welfare of members of the public, you can also call 999 or 112.
If you have a complaint about Pinergy, you should first call the Pinergy customer service department at 0818 363 749 to see if they can help resolve your issue.
If they are unable to resolve the issue to your satisfaction, you can make an official complaint by either calling the Pinergy customer service team or by sending an email to [email protected].
If you are planning on making an official complaint, it may be wise to send it via email or post in order to prove communications should you ever need it for legal purposes.
If after two months the complaint is still unresolved, you can then contact the CRU who can then intervene on your behalf if necessary.
Pinergy also provide an email service for customers who wish to contact them in relation to queries or issues with their accounts.
Below you will find a table with the main Pinergy contact email addresses, including customer service.
Department | Email Address |
|---|---|
Customer Service | |
Business Accounts |
There are other ways to contact Pinergy apart from over the phone. Let's have a look at a few more ways to get in touch with the supplier below.
You may also be able to reach a company representative through the Pinergy contact details of their social media pages. The provider is pretty active on social networks, and it can be an effective way to resolve any issue you may have quickly. Below are the links to some of Pinergy’s social media accounts:
The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.
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