How to contact Waterpower: phone, email and address

Q: What is Waterpower's phone number?

You can reach Waterpower's customer service on +353 29 50568 (08:15–17:00). See the full list of phone numbers above for department-specific contacts.

By Cormac Breen | Updated 24 April 2026 | 4 min read

Contact Waterpower customer service. Phone number, email, postal address, opening hours, online account, app, social media and complaint procedure.

To contact Waterpower, call +353 29 50568 (08:15–17:00). You can also email [email protected].

Waterpower contact details at a glance

Waterpower contact details at a glance comparison table
Customer service phone	029 50568
Emergency number	1850 37 29 99
Email	[email protected]
Opening hours	08:15–17:00
Postal address	Strand Street, Kanturk, Co. Cork, Ireland
Social media	Facebook X

Waterpower phone number

The main customer service number for Waterpower is +353 29 50568, available 08:15–17:00. You can use this number to:

Query your account or billing
Submit a meter reading
Transfer or close your account
Report a problem or make a complaint
Ask about switching or new plans

Emergency number

1850 37 29 99

These lines are available 24/7 for emergencies and dangerous situations.

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More ways to contact Waterpower

You can also reach Waterpower or stay updated via their social media channels:

Facebook X

How to Make a Complaint About Waterpower

If you have an unresolved issue with Waterpower, you can escalate through the following steps:

Contact Waterpower directly

Call +353 29 50568 or email [email protected]. Ask for a reference number and keep a record of all correspondence.

Escalate to a manager

If unresolved after 10 business days, request that your complaint be escalated to a team leader or complaints manager.

Contact the CRU

If still unresolved after 2 months (or if you receive a deadlock letter), contact the Commission for Regulation of Utilities (CRU):

Phone: 1800 404 404
Email: [email protected]
Online: www.cru.ie
Post: Customer Care Team, CRU, P.O. Box 11934, Dublin 24

Compare Energy Providers and Save Today!

Our energy experts at Selectra can help you secure a great rate - completely free and with no obligation.

Ad - Selectra Service

This is a free call from Ireland. Selectra agents can assist you with comparing and switching energy providers on weekdays between 9 am and 5.30 pm.

Frequently Asked Questions About Contacting Waterpower

You can reach Waterpower's customer service on +353 29 50568 (08:15–17:00). See the full list of phone numbers above for department-specific contacts.

Yes, for gas or electricity emergencies (such as a suspected gas leak or power outage), call 1850 37 29 99 - this line is available 24/7, separate from general customer service.

See the complaint procedure above for Waterpower's internal process. If you're not satisfied with the outcome, you can escalate to the CCPC or the Commission for Regulation of Utilities.

Most Waterpower customers can manage their account, view bills, and submit meter readings through the online account or app - see the "More ways to contact" section above for the login link.