Glowpower Contact: Phone Number & Email Address

Customer Service Headset with Glowpower Logo

If you are looking for the Glowpower contact information, look no further! Our complete guide covers all the best methods to reach the provider. Whether your preference is to communicate via email, phone, post, or social media, read on and quickly find all the Glowpower contact details.

All Glowpower Contact Details: A quick reference table

The table below summarises all of the Glowpower contact details. Don't forget that you can also use the energy provider’s online contact form to place any query as well. Representatives are available Monday to Friday from 9:30 a.m. to 5 p.m.

Glowpower contact details
Contact Method Contact Details

Telephone

01 9609690

Email Address

info@glowpower.ie

Mailing Address

Glowpower Lts,
20 Harcourt Street,
Dublin 2, D02 PF99.
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How do I Contact Glowpower?

customer service head set

As seen in the summary table above, Glowpower makes it very easy to reach them by providing one single phone number of 01-960-9690 to contact them, regardless of what your query may be.

The great thing about their customer service number is that it is a local number, not a LoCall or an 1850 number. This means that you don’t need to worry about racking up extra charges on your mobile phone bills, as often 1850 and LoCall numbers are not included in the “free minutes” of mobile tariffs.

The downside is that there is no emergency contact number available outside of their regular business hours.

If you prefer, you can use their online contact form, to do so, just follow these easy steps:

  1. Go to the company's website.
  2. Click on the "Contact" option from their menu.
  3. From this contact page, enter your name, email address, and the details of your query.
  4. Click on the 'submit' button.
  5. A customer services consultant will respond to you.

What is the Glowpower contact number for Business Customers?

Unfortunately in terms of energy products, Glowpower currently only offers electricity to residential customers in Ireland. They do not offer gas nor do they have any offer for businesses. We will update this section should the situation ever change.

How do I Contact Glowpower from Abroad?

customer service head set

As we all know, 1850 and 0818 numbers do not work outside of Ireland. Luckily for Glowpower customers, their contact number is not one of those numbers, but rather a Dublin phone number.

As such, if you are outside the country and need to contact Glowpower, you usually need to dial ‘00’ first, add the country code for Ireland of 353, and then drop the first 0. This makes the Glowpower phone number to dial from abroad +00353 1 960 9690. Keep in mind that lines are only open Monday to Friday from 9:30 a.m. to 5 p.m. Ireland time.

Other Glowpower Contact Details

Apart from calling the company, there are other ways to contact Glowpower than over the phone. We take a look at a few more ways to get in touch with the supplier below.

Contact Glowpower through Social Media

The company is present on both Twitter and Linkedin. Even though there doesn’t appear to be a whole lot of activity on these platforms, you can always reach out to them on the following links:

Glowpower Twitter Glowpower LinkedIn

Contact Glowpower online

If you are an existing customer, you can always log in to your Glowpower online account to get answers to common questions or get in touch with the provider.

Don’t be surprised if you get redirected to the company’s Australia webpage after you log in. That is the company’s origins and where online accounts are managed despite receiving energy services in Ireland.

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What is the Glowpower Contact Information by Post?

If you prefer to write a letter to the company, the address is:

  • Glowpower Contact Mailing Address
  • Glowpower Ireland
  • 20 Harcourt Street
  • Dublin 2, D02 PF99.

What is the Glowpower Phone Number for Complaints?

If you are unhappy with the services received and would like to present a complaint about Glowpower, you need to follow these steps:

  1. Contact Glowpower’s customer service department at 01 960 9690 to see if they can resolve the issue to your satisfaction.
  2. If the problem persists, you can make an official complaint by either sending an email to info@glowpower.ie or writing a letter by post. Written communications will help you prove the communications exchanged should you ever need to for legal purposes.
  3. If the problem persists after all of this, the CRU can then intervene on your behalf after a two-month period of your written complaint has passed.
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