Glowpower: Contact Number and Customer Service 2024
You can call the Glowpower customer service phone number on (01) 960 9690. Their offices are open Monday to Friday, 9.30am to 5pm. If you are looking for the Glowpower contact information including phone, email, online, or social media, our complete guide covers all the best methods to reach the provider.
Glowpower is not accepting new customers! Since March 2022, Glowpower has not been accepting new customers for its tariffs. This has been due to the rising wholesale electricity prices, which has made it difficult for some suppliers.
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All Glowpower Contact Details: A Quick Reference Table
The table below summarises all the Glowpower contact details. Don't forget that you can also use the energy provider’s online contact form to place any query as well. Representatives are available Monday to Friday from 9:30 a.m. to 5 p.m.
Contact Method | Contact Details |
|---|---|
Telephone | 01 960 9690 |
Email Address | |
Mailing Address | Glowpower Ltd, |
Online Contact Form |
How Do I Contact Glowpower by Phone?
As seen in the summary table above, Glowpower makes it very easy to reach them by providing one single phone number of 01-960-9690 to contact them, regardless of what your query may be.
Their offices are open Monday to Friday, 9.30am to 5pm.
The great thing about their customer service number is that it is a local number, not a LoCall or an 1850 number.
This means that you don’t need to worry about racking up extra charges on your mobile phone bills, as often 1850 and LoCall numbers are not included in the “free minutes” of mobile tariffs.
The downside is that there is no emergency contact number available outside their regular business hours.
Do Glowpower Have an Online Contact Form?
If you prefer, you can use their online contact form, to do so, just follow these easy steps:
- Go to the company's website.
- Click on the "Contact" option from their menu.
- From this contact page, enter your name, email address, and the details of your query.
- Click on the 'submit' button.
- A customer services consultant will respond to you.
How Do I Contact Glowpower from Abroad?
As we all know, 1850 and 0818 numbers do not work outside of Ireland. Luckily for Glowpower customers, their contact number is not one of those numbers, but rather a Dublin phone number.
As such, if you are outside the country and need to contact Glowpower, you usually need to dial ‘00’ first, add the country code for Ireland of 353, and then drop the first 0.
This makes the Glowpower phone number to dial from abroad +00353 1 960 9690. Keep in mind that lines are only open Monday to Friday from 9:30 a.m. to 5 p.m. Ireland time.
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Are There Other Glowpower Contact Details?
Apart from calling the company, there are other ways to contact Glowpower than over the phone. We'll have a look at a few more ways to get in touch with the supplier below.
Can I Contact Glowpower Through Social Media?
The company is present on both Twitter and LinkedIn. Even though there doesn’t appear to be a lot of activity on these platforms, you can always reach out to them on the following links:
Can I Contact Glowpower Online?
If you are an existing customer, you can always log in to your Glowpower online account to get answers to common questions or get in touch with the provider.
There are many advantages to having an online account with your energy supplier, including:
- Easy bill payment
- Track your usage over time
- Paperless billing
- Easier to manage your account
- Access to customer support
Don’t be surprised if you get redirected to the company’s Australia webpage after you log in. That is the company’s origins and where online accounts are managed, despite receiving energy services in Ireland.
If you are having trouble logging into your Glowpower online account, we recommend contacting the supplier directly by phone to try and resolve the issue.
What Is the Glowpower Phone Number for Complaints?
If you are unhappy with the services received and would like to present a complaint about Glowpower, you need to follow these steps:
- Contact Glowpower’s customer service department at 01 960 9690 to see if they can resolve the issue to your satisfaction.
- If the problem persists, you can make an official complaint by either sending an email to [email protected] or writing a letter by post. Written communications will help you prove the communications exchanged should you ever need to for legal purposes.
- If the problem persists after all of this, the CRU can then intervene on your behalf after a two-month period of your written complaint has passed.