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Glowpower is the latest Irish energy supplier to enter the market and currently offers electricity-only tariffs. The provider markets itself as bringing new innovative thinking into the stale Irish energy market. The provider looks at developing new forms of technology, investing in new systems and customer thinking processes.

Glowpower Synopsis
Fuel types: Electricity  Focus on smart technology
Customers: Unknown  Electricity only
Electricity sources: Gas, renewables, and coal   Poor customer reviews

Who owns Glowpower?

Glowpower was established by Orson Gilmore and Brett Harmon, who hale from Australia and have 30 years of combined experience in the energy sector. The company started trading in November of 2019 and is, therefore, still very new on the Irish market.

Read on and discover more about Glowpower and what they can offer Irish customers.

Glowpower Reviews

As this is such a new company, there haven't been many reviews left for the provider. At first glance, the company's rating seems quite poor, keep in mind customers tend to write reviews when displeased with a provider rather than when they are pleased. The low quantity of reviews received can also make the results a little skewed. We look at their results for on the two main review websites in Ireland.

Glowpower Reviews
Reviewer Rating Details
Trustpilot ⭐⭐ People are unhappy with their estimated bills and high prices.
Google Negative feedback about Glowpower prices and slow to resolve issues.

Reviews on Trustpilot

electricity bill with money

On the customer review site Trustpilot, Glowpower has an average rating of 2.1 out of five stars. Of the 36 reviews left by Glowpower customers, 75% scored the supplier as bad. Only 20% of customers rated Glowpower as either good or excellent.

The customers who left negative reviews often said they disliked paying for estimated bills and felt prices were too high.

“... I have three accounts with Glow Power For the past two years and the estimated units billed this year has been all of the place And the rates have increased by 50% during the 12 month contract renewal period...”

Mark Fleming Trustpilot review

The customers who left positive reviews have had a very different experience. Quoting being happy with the pricing, service, and bills. Again, with so few comments, it is difficult to paint an accurate picture of the provider's services.

Reviews on Google

On Google, customers have marked Glowpower with an average rating of 1.2 out of five stars from a total of 25 reviews. This is an even smaller sample of opinions compared to the Trustpilot website. The results align with the comments left on the Trustpilot website. Only two people rated the provider as average or good. The rest of the customers on Google ranking the company as poor.

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Glowpower Login

laptop open for login session

As it is the case with many electricity suppliers nowadays, the company offers an online login facility to its customers named “My Account”. If you are an existing customer, you can access your Glowpower login by registering first on the provider's website. And yes, you do get redirected to their Australia webpage to login to your Ireland account.

To register, you will need to provide the following information:

  • Your customer number.
  • A valid email address.
  • A password of at least 8 characters with at least one lowercase letter, one uppercase letter, and one symbol.

You can find your customer number in your welcome letter and at the top of any bills you have received.

Note that it is possible to pay your bill online without having to register with Glowpower's “My Account”.

Glowpower Prices

Glowpower's prices differ according to the plan you choose. The provider offers three electricity tariffs:

  1. Glowpower Standard Tariff
  2. GlowWelcome
  3. Glowpower Smart Standard

We analyse each one below to make it easier to compare with the best tariffs from other providers in Ireland.

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Glowpower Standard Tariff

There are very few motives to consider a standard tariff as it comes without any discounts. All energy suppliers provide standard tariffs you default to if you are out of contract and no longer entitled to discounts.

Although standard tariffs without discounts are obviously more expensive, they carry no exit fees and no contract duration. You, therefore, get the flexibility to switch to another provider or contract at any time.

Glowpower Standard Tariff

Contract duration

None

24hr unit rate

34.84c

Electricity discount

None

Urban 24hr standing charge

€292.79

Estimated Annual Bill (EAB*)

€1,814.64

*EAB based on average consumption figure of 4,200 kWh of electricity per year. Last updated: January 2022

GlowWelcome

The GlowWelcome plan is uncommon in Ireland in that it no longer offers discounts on the standard rates, yet it is still a variable rate which means your price can change at any time. 

Although your price is not a fixed rate for the year, you are stuck with the tariff for the year. Should you decide to leave the GlowWelcome plan in the first year of the contract, you will need to pay a €50 exit fee. To receive the discount, you must sign up for online billing and pay via Direct Debit.

GlowWelcome Rates

Contract duration

1 year

24hr unit rate

36.42c

Exit fees

€50

Urban 24hr standing charge

€292.79

Estimated Annual Bill (EAB*) year 1

€1,895.87

*EAB based on average consumption figure of 4,200 kWh of electricity per year. Last updated: January 2022

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Glowpower Smart Standard

A smart meter (RM106) is required to take advantage of the Glowpower Smart Standard offer. You will also need confirmation from ESB Network that the CTF value of your smart meter aligns with the provision of Interval Data. This process can take up to 40 days.

Typically, the smart standard tariff hours are divided into the following times:

  • Day rate — from 8 a.m. to 5 p.m. and 7 p.m. to 11 p.m.
  • Night rate — from 11 p.m. to 8 a.m.
  • Peak rate — from 5 p.m. to 7 p.m.
Glowpower Smart Standard Rates

Contract duration

None

Unit rate

Day unit rate 30.94c

Night unit rate 23.11c

Peak unit rate 34.86c

Electricity discount

None

Urban Standing charge

€352.48

Estimated Annual Bill (EAB*)

€1,656.30

*EAB based on average consumption figure of 4,200 kWh of electricity per year. Last updated: January 2022

For the Smart Standard plan, you will have to sign up for direct debit payments and online billing. Doing so is quite normal with most energy providers to get the cheapest rates available.

It is also important to note that once you change to a smart tariff, you cannot go back to a non-smart tariff.

Glowpower Best Tariffs

We summarize below the various Glowpower tariffs to determine which may be the best offer for you.

To calculate the EABs for Nightsaver rates, we’ve assumed at least 25% of the household’s energy consumption will take place at night, although you would usually need to shift a higher percentage of consumption to night time in order to make any significant savings.

Anyone who has a Nightsaver meter or is thinking about having one installed may find our Nightsaver guide helpful.

Glowpower Electricity Rates

Tariff

Unit Price

Day Unit Price

Night Unit Price

Standing Charge

PSO

Yearly Average

Cheapest Offer?

Yearly Average with Discount

Urban 24hr

34.84c

 

 

€292.79

€58.57

€1,814.64

GlowStandard

€1,814.64

Rural 24hr

30.13c

 

 

€319.41

€58.57

€1,939.63

GlowStandard

€1,939.63

Urban Day/Night

 

36.79c

19.12c

€350.17

€58.57

€1,613.06

GlowStandard

€1,613.06

Rural Day/Night

 

36.79c

19.12c

€419.97

€58.57

€1,682.86

GlowStandard

€1,682.86

Find the Best Offer for Your Home.
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Find the Best Offer for Your Home.
Call  01 903 6528 

*EAB based on average consumption figure of 4,200 kWh of electricity per year. Last updated: January 2022

Looking at the above pricing summary for Glowpower tariffs, it is clear the Smart Meter plan offers the most savings regardless of your location.

Glowpower Exit Fees

As previously mentioned, only the Glowpower Standard plan comes with the added bonus of no exit fees if you end your contract.

The other two Glowpower plans have any exit fees and therefore will charge you a €50 fee to change.

Does Glowpower offer Gas Rates?

No, the company does not currently offer gas tariffs, but after contacting the company for comment, they confirmed they are considering adding gas and solar panels to their offering in the future.

Glowpower Fuel mix

Our sources reveal that Glowpower energy is mainly gas (45.3%) and renewables (37.7%). The renewable energy mix is much lower than the all-island average of 54%. Let's hope that over the coming years, the company will increase its use of renewable resources for the production of energy.

It is also surprising to see such high use of coal and peat as well in their fuel mix given the push for renewable energy in Ireland.

Glowpower Contact Information

There are several ways to contact the company. You can contact them in writing, by telephone through their customer service line (Monday to Friday from 9:30 am to 5:00 pm), or through an online contact form on their website.

The great thing about their customer service number is that it is a local number, not a LoCall or an 1850 number.

Meaning that you don’t need to worry about racking up extra charges on your mobile phone bills, as often 1850 and LoCall numbers are not included in the “free minutes” of mobile tariffs.

Glowpower contact details

Telephone

01 9609690

Email Address

info@glowpower.ie

Mailing Address

Glowpower Lts,

20 Harcourt Street,

Dublin 2.

To use the online contact form option, just go to the company's website and click on the "Contact" option from their menu. A contact form will appear on the bottom right-hand side of the page. You can then enter your name, email address, and the details of your query. Once you have entered the information, click on the 'submit' button, and a customer services consultant will respond to you.

Glowpower FAQs

How do I submit a meter reading to Glowpower?

It's important to submit your meter readings regularly to ensure accurate billing.

You can submit your meter reading in the following ways:

  • Online — You can submit meter readings via your Glowpower online account, simply called "My Account".

  • Via email — To submit your meter reading via email, address the email to info@glowpower.ie. Besides the meter reading, you should also include your name and MPRN in the message.

  • By phone — Simply call 01 9609690. In addition to the meter reading, you will also need to give your name and MPRN.

If you need help to take the actual meter reading, check out our dedicated meter reading guide.

How do I switch to Glowpower?

Switching to Glowpower can be done so either online or over the phone in a matter of minutes. To find out how much you can save by switching to Glowpower, you can also call us here at Selectra on 12 678 669.

You'll need the following details on hand to switch providers:

  • Your MRPN and/or GPRN. These can be found on your electricity bill.
  • A current meter reading.
  • Your bank details.

Does Glowpower do Pay As You Go?

No, Glowpower Ireland currently does not provide Pay As You Go (PAYG) services to the public.

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