Glowpower, an Irish energy supplier that entered the market in November 2019, is no longer operating and has exited the Irish energy market as of September 2022. This decision was made due to the significant rise in wholesale electricity prices, which created considerable challenges for some suppliers in the market.
Glowpower No Longer Operating in the Irish Electricity Market
Glowpower is no longer an active electricity supplier in Ireland.
If you were a customer, you would have likely been transferred to a Supplier of Last Resort or would have needed to choose a new energy provider in 2022.
For current information on Irish energy suppliers and tariffs, you should consult comparison websites and contact active providers directly.
- Fuel types: Electricity
- Focus on smart technology
- Customers: Unknown (at the time of exit)
- Electricity only
- Electricity sources: Gas, renewables, and coal
- Customer reviews: Poor (based on limited data available before their exit)
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What Were Glowpower's Prices?
Glowpower offered two main electricity tariffs, both of which are now discontinued:
- Standard Tariff:
This tariff had no contract duration but, by 2022, had prices that were double the market average in Ireland.
The estimated annual bill (EAB) was around €3,036.55. Glowpower themselves were advising customers to switch to other suppliers due to these high costs, and waived termination fees for this plan. - GlowWelcome:
Customers on this plan faced a €50 exit fee within the first year, although Glowpower had indicated they were waiving these fees to allow customers to move to other providers. - Smart Standard:
This tariff required a smart meter and offered different unit rates for day, night, and peak times. The estimated annual bill was around €1,981.88.
Direct debit and online billing were mandatory for this plan. This appeared to be the most competitive offering from Glowpower at the time of their market exit.
What Was the Glowpower Contact Information?
At the time of their operation, Glowpower could be contacted via:
- Telephone: 01 960 9690
- Mailing Address: Glowpower Ltd, 20 Harcourt Street, Dublin 2, D02 PF99.
- Online Contact Form: Via their website (now likely inactive).
They also had a presence on Twitter and LinkedIn, though activity levels were reported to be low.
The table below summarises all the Glowpower contact details:
| Contact Method | Contact Details |
|---|---|
| Telephone | (01) 960 9690 |
| Email Address | [email protected] |
| Mailing Address | Glowpower Ltd, 20 Harcourt Street, Dublin 2, D02 PF99. |
| Online Contact Form | Contact Form |
Who Owned Glowpower?
Glowpower was established by Australians, Orson Gilmore and Brett Harmon, and have 30 years of combined experience in the energy sector. The company started trading in November 2019 but exited the market in 2022.
How Were the Glowpower Reviews?
As Glowpower was a relatively new company before its exit, the number of customer reviews was limited. However, the available reviews indicated a generally poor customer experience:
- Trustpilot: Average rating of 2.0 out of five stars (based on 49 reviews). 76% of reviews rated the supplier as "bad," with customers often citing dissatisfaction with estimated bills and high prices.
- Google: Average rating of 1.2 out of five stars (based on 29 reviews). The feedback aligned with Trustpilot, with most customers ranking the company as poor, primarily due to prices and slow issue resolution.
Below you'll find an overview table of the Glowpower reviews:
| Reviewer | Rating | Details |
|---|---|---|
| Trustpilot | ⭐⭐ | People are unhappy with their estimated bills and high prices. |
| ⭐ | Negative feedback about their prices and slow to resolve issues. |
What Was in the Glowpower Fuel Mix?
Glowpower's energy mix was reported to be primarily gas (45.3%) and renewables (37.7%).
Their renewable energy usage was lower than the national average at the time.
They also utilized coal and peat in their generation mix.