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Magnet Networks Ratings on Review Platforms

Ratings from independent consumer review platforms.

Trustpilot
2.1 / 5

Based on 11 reviews

Magnet Networks on Trustpilot

Trustpilot is an independent consumer review platform. Magnet Networks has a rating of 2.1/5 based on 11 customer reviews on Trustpilot.

Is Magnet Networks Any Good?

Originally founded in 2004, Magnet Networks has grown to be one of Ireland's recognised telecoms companies, offering broadband and phone services. Now owned by Speed Fibre Group, the company invested over €120 million in its own telecommunications network and claims to provide some of Ireland's fastest broadband speeds through fibre to the home (FTTH).

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Magnet Networks Pros and Cons

Advantages

  • Owns its own fibre network infrastructure
  • No-contract options available
  • Speeds up to 1 Gbps via FTTH
  • Irish-owned company

Disadvantages

  • Mixed customer service reviews
  • Limited coverage compared to major providers
  • Billing issues reported by some customers
  • No TV or mobile offerings

What Are Magnet Networks' Advantages?

Magnet Networks' key differentiator is its own fibre network, delivering FTTH connections with less buffering than FTTC alternatives. The no-contract option is attractive for customers who value flexibility, and speeds of up to 1 Gbps are available in covered areas.

What Do Magnet Networks Customers Complain About?

Common complaints include billing difficulties and slow customer service response times. Some customers report unreliable internet connections, particularly in certain coverage areas.

What Are the Magnet Networks Reviews on Trustpilot Like?

Magnet Networks has a limited number of Trustpilot reviews. Customers speak about difficulties with billing and being unable to get service regarding their questions or queries.

What Do Trustpilot Reviewers Like About Magnet?

Positive reviewers highlight fast broadband speeds and the quality of engineering work during installation. No-contract flexibility is also frequently mentioned as a benefit.

What About Magnet Complaints on Trustpilot?

Negative reviewers report poor and slow customer service, billing inconsistencies, and unreliable internet connections.

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Frequently Asked Questions About Magnet Networks Reviews

Magnet Networks offers fibre to the home (FTTH) with speeds up to 1 Gbps and flexible no-contract options. It receives mixed reviews on customer review platforms. Positive reviews praise fast speeds and good engineering, while complaints centre on customer service and billing issues.

On review platforms, customers report mixed experiences. Complaints include billing difficulties and slow support responses, while positive comments highlight great engineer service. Common issues focus on unreliable internet connections and slow customer service.

No — Magnet Networks offers some plans without a long-term contract, which is unusual among Irish broadband providers. This makes it a good option for those who want flexibility without being locked in.

Magnet Networks' own fibre network and no-contract options are differentiators, but its review scores are average. For a full comparison, visit our broadband providers page or explore alternatives like Eir or Virgin Media.

Further Reading