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What Do PrepayPower Customers Think?
PrepayPower's main advantage is the complete control it gives customers over their energy spending through a pay-as-you-go system, allowing for better budgeting and real-time usage tracking. However, customers considering switching to a PAYG supplier should bear in mind the higher electricity rates and daily charges, as well as the inconvenience of frequent top-ups and the risk of disconnection if credit runs low.
What Are the PrepayPower Rates?
Gas Rates
- 12-month contract
- Variable rate
- PAYG
- €50 cashback
Unit rates excl. VAT, incl. discounts. Standing charges and annual costs incl. 9% VAT & all charges. Last updated 30 April 2026.
Pay-As-You-Go Rates
12-month contract
Variable rate
PAYG
Unit rates excl. VAT, incl. discounts. Standing charges and annual costs incl. 9% VAT & all charges. Last updated 30 April 2026.
Compare Energy Providers and Save Today!
Our energy experts at Selectra can help you secure a great rate - completely free and with no obligation.
About PrepayPower
How Do I Contact PrepayPower?
You can reach PrepayPower customer service by calling 1800 911 977. You can also email them at [email protected]. For full contact details including postal address and social media, see our PrepayPower contact page.
How Do I Pay My PrepayPower Bill?
PrepayPower customers can typically pay their energy bill through the following methods:
- Direct debit: Set up automatic payments through your PrepayPower online account.
- Online: Pay via the PrepayPower website or app using your debit or credit card.
- Over the phone: Call 1800 911 977 to make a card payment.
- In person: Pay at any Post Office or PayPoint/Payzone outlet with your bill or account number.
Is There a PrepayPower App?
Yes, the PrepayPower app is available for iOS and Android. You can use it to view bills, submit meter readings, make payments and manage your account on the go.
How Do I Switch to PrepayPower?
Switching to PrepayPower is free and takes about 15 minutes. Your electricity or gas supply will not be interrupted during the process. Read our guide to comparing electricity suppliers to make sure you are choosing the best deal.
1. Check Your Contract
Make sure you won't face exit fees from your current provider.
2. Gather Your Details
Have your MPRN/GPRN and a recent bill ready.
3. Choose Your Plan
Compare plans on our energy comparator.
4. Sign Up
Complete the switch online or call 1800 911 977.
5. Wait for Confirmation
The switch completes within 14-17 business days. Smart meters may be faster.
Check Your Contract
Make sure you won't face exit fees from your current provider.
Sign Up
Complete the switch online or call 1800 911 977.
Wait for Confirmation
The switch completes within 14-17 business days. Smart meters may be faster.
Compare Energy Providers and Save Today!
Our energy experts at Selectra can help you secure a great rate - completely free and with no obligation.
Frequently Asked Questions About PrepayPower
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