What Do PrepayPower Customers Think?
PrepayPower rating on Trustpilot
10,164 customer reviews
PrepayPower rating on Google
5,007 customer reviews
PrepayPower rating on Selectra
1 customer reviews
PrepayPower's main advantage is the complete control it gives customers over their energy spending through a pay-as-you-go system, allowing for better budgeting and real-time usage tracking. However, customers considering switching to a PAYG supplier should bear in mind the higher electricity rates and daily charges, as well as the inconvenience of frequent top-ups and the risk of disconnection if credit runs low.
Compare Energy Providers and Save Today!
Our energy experts at Selectra compare all 11 Irish suppliers to find you the best rate — completely free and with no obligation.
What Are the PrepayPower Rates?
Unit rates excl. VAT, incl. discounts. Standing charges and annual costs incl. 9% VAT & all charges.
Gas Rates
| Plan | Unit Rate (c/kWh) | Standing Charge (EUR/yr) | Type | Score |
|---|---|---|---|---|
| Standard Gas | 10.40 | €144.39 | Regular |
|
Pay-As-You-Go Rates
| Plan | Unit Rate (c/kWh) | Standing Charge (EUR/yr) | Type | Score |
|---|---|---|---|---|
| Standard, 24hr Green | 30.84 | €315.25 | Pay-as-you-go |
|
Compare Energy Providers and Save Today!
Our energy experts at Selectra compare all 11 Irish suppliers to find you the best rate — completely free and with no obligation.
About PrepayPower
| Founded | 2010 |
| Headquarters | Paramount Court, Corrig Road, Sandyford, Dublin 18, D18 R9C7, Ireland |
| CEO | Cathal Fay |
| Parent company | Yuno Limited (trading as PrepayPower) |
| Customers | 180,000 households |
| Employees | 201–500 employees |
| State-owned | No |
How Do I Contact PrepayPower?
You can reach PrepayPower customer service by calling 1800 911 977. You can also email them at [email protected]. For full contact details including postal address and social media, see our PrepayPower contact page.
| Phone | 1800 911 977 |
| Emergency | Electricity emergencies (ESB Networks): 1800 372 999; Gas emergencies (Gas Networks Ireland): 1800 20 50 50 |
| [email protected] | |
| Address | Paramount Court, Corrig Road, Sandyford, Dublin 18, D18 R9C7, Ireland |
| Opening hours | Mon–Fri: 8am–9pm; Sat: 9am–7pm; Sun: 10am–6pm |
How Do I Pay My PrepayPower Bill?
PrepayPower customers can typically pay their energy bill through the following methods:
- Direct debit: Set up automatic payments through your PrepayPower online account.
- Online: Pay via the PrepayPower website or app using your debit or credit card.
- Over the phone: Call 1800 911 977 to make a card payment.
- In person: Pay at any Post Office or PayPoint/Payzone outlet with your bill or account number.
Is There a PrepayPower App?
Yes, the PrepayPower app is available for iOS and Android. You can use it to view bills, submit meter readings, make payments and manage your account on the go.
How Do I Switch to PrepayPower?
Switching to PrepayPower is free and takes about 15 minutes. Your electricity or gas supply will not be interrupted during the process. Read our guide to comparing electricity suppliers to make sure you are choosing the best deal.
- Check your current contract: Make sure you won't face exit fees from your current provider.
- Gather your details: Have your MPRN (electricity) or GPRN (gas) and a recent bill ready.
- Choose your plan: Compare PrepayPower plans on our energy comparator.
- Sign up: Complete the switch online or call 1800 911 977 for expert help.
- Wait for confirmation: The switch typically completes within 14-17 business days. If you have a smart meter, the process may be faster.
Compare Energy Providers and Save Today!
Our energy experts at Selectra compare all 11 Irish suppliers to find you the best rate — completely free and with no obligation.
Frequently Asked Questions About PrepayPower
Rate your experience with PrepayPower
Click a star to leave a review
Rate PrepayPower
Verified reviews only
Thank you for your review!
A verification email has been sent. Your review will be published after confirmation.