Find a Cheaper Electricity Provider and Save Money in 2025!
Call our Selectra agents today for expert and trusted advice on switching electricity providers and make sure that you are getting the cheapest deal on electricity prices. Figures quoted are only available for direct debit payment.
38% Variable Discount
32% Discount
Variable Rate
Call PrepayPower on their free contact number at 1800 911 977. Their customer service line is open Monday–Friday: 8am–9pm, Saturday: 9am–7pm, Sunday: 10am–6pm. If you are looking to switch electricity provider, you can call 📞(01) 913 1771.
The main PrepayPower contact number is 1800 911 977. Their customer service line is open Monday–Friday: 8am–9pm, Saturday: 9am–7pm, Sunday: 10am–6pm.
There are a range of free contact numbers for the provider available to the public. You can find the appropriate contact number listed in the table:
The main number to contact customer service is 1800 911 977. Their customer service line is open Monday–Friday: 8am–9pm, Saturday: 9am–7pm, Sunday: 10am–6pm.
If you need a PAYG meter installed in your property, you can contact the installation department on 1800 989 001, available Monday to Friday: 9 am to 5:30 pm.
If you are looking to sign up with PrepayPower, you can contact their sales team on 1800 910 010 or 021 235 5909, available Monday to Friday: 8am to 7pm Saturday: 9am to 5pm.
If you are moving home and need to move your account to a new MPRN number, you can contact the moving department on 1800 844 784, Monday to Friday: 9am to 7:30pm, and on Saturday: 9am to 4pm.
If you are a landlord and are looking to sign up with PrepayPower, you can contact the landlord's department on 1800 929 053, Monday to Friday: 9am to 7:30pm.
If you need help with your broadband account or connection, you can call 1800 989 004, Monday to Friday: 9am to 7pm, and on Saturday: 9am to 4pm
What Is the PrepayPower Emergency Contact Number?
PrepayPower does not deal with any electricity or gas emergencies. For electricity emergencies, direct calls to ESB Networks on 1800 372 999, and gas emergencies to Gas Networks Ireland on 1800 20 50 50.
PrepayPower do not offer a phone top up service and therefore there is no number available to call.
Despite this, they do offer a range of top up methods, including:
If you have any queries about topping-up, you can contact the PrepayPower customer support team.
Need to Top Up Your PAYG Meter?
You can also email one of the following email addresses depending on your query:
Query type | Email address |
|---|---|
To sign up | |
Moving home | |
Sales | |
Landlords | |
Complaints |
PrepayPower does have a live chat option on their website that you can access to get an immediate response rather than having to wait about on the phone.
In order to access the live chat to begin talking to a PrepayPower agent:
You can also contact the provider by post at the following address:
PrepayPower Ireland Postal Address
Paramount Court
Corrig Road
Sandyford Industrial Estate
Dublin 18
D18 R9C7
If you would like to raise a complaint with PrepayPower, follow these simple procedures:
Looking for customer reviews?
The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.
Looking for Lower Energy Bills in 2025?