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Eir Webmail: How To Access Your Webmail Account
Updated on
min reading
Eir Webmail is being phased out, but for users who have already got an account, there have been some recent changes to pricing and how to login. Especially if you’ve had an account for a while, our comprehensive guide will walk you through what Eir Webmail is, what’s changed, and how much it now costs!
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What Is Eir Webmail?
Eir Webmail has been around for a while, ever since Eir was Eircom. Eir Webmail is an email service that was offered for free to Eir customers and Eir business customers if they wanted it. It’s still quite common to see the odd @eircom.net email address around, but with the rise of Gmail and other email service providers, Eir Webmail is being eased out.
How Do I Sign Up to Eir Webmail?
Unfortunately, you can no longer sign up for Eir Webmail anymore. From 1st July 2020, Eir started charging its Eir Webmail customers due to the unprofitable nature of running the service. Everyone who already has an Eir Webmail account can still access all their emails and information, albeit at a price now.
How Do I Access My Eir Webmail Login?
If you already have an existing Eir Webmail account, you’ll be able to access your emails from the Eir Webmail login. There you’ll be able to view everything regarding your Eir Webmail account, including your emails and your settings to make sure you’ve configured it the way you want it.
How Do I Sign Into My Eir Webmail?
To sign into your Eir Webmail, you’ll need to make sure you have your:
- Eir webmail address
- Password
You can also login with your normal My Eir login account details if you are an Eir customer for your broadband, TV, and mobile. You will just need to sign in as normal. You should also be aware that although the My Eir and Eir Webmail services are part of the same company, they have separate logins.
How Do I Set My Eir Webmail on My Phone with IMAP?
If you want to use your Eir webmail account on a device that isn't the Eir Webmail app or web account, you can set it up on your device using the server information provided by Eir webmail. It's a bit of a fiddly process, but all you need to do is head to your email app and make sure your adding an external account:
| Settings | Incoming | Outgoing |
|---|---|---|
| Server | webmail.eircom.net | mail1.eircom.net |
| Port | 110 | 25 |
| Security | None | None |
| Username | Your username | Your username |
| Password | Your password | Your password |
Source: Eir
After doing this, you'll all be set up to send and receive emails to and from your phone and your chosen email app!
What is IMAP? IMAP is a way to allow you read your emails from any device you have. How it works is that it contacts the email server and allows you see what's on there, so you can access all your messages. Unlike POP that downloads the emails, IMAP doesn't download them unless you open them, so it's usually a lot faster.
What Do I Do If I’ve Forgotten My Eir Webmail Login Password?
If you’ve forgotten your Eir Webmail login password, you can reset it easily using the Eir Password Resetter. All you need to do is click the ‘Trouble Logging In?’ text below where you would put your password and it will take you to the Password Resetter. Once there, you will need to fill in the following steps:
- Account Type
Once on the Password Resetter, you will need to set the ‘Email’ option as what you want to reset. You will then need to fill in your username below. Make sure you get your username correct or it won’t let you proceed. You can then click ‘Continue’. - Reset Option
After you’ve filled in your username and hit continue, you then go through the reset options. Here you will want to pick which reset option you want to continue with. Here you will also need to provide the answers to your security questions you chose when you set up your account and then click ‘Continue’ again. - Set Password
After you’ve chosen your reset option, you’ll then need to create your new password. You will need to write your new password once and then confirm it. Make sure that these passwords match or you won’t be able to continue. You should also write your password down in a secure place or let your browser save it for you. - Completion
After that, you should receive an email confirming the change with a link for you to sign back into your Eir Webmail account. Remember you’ll need to use your new password to log in and out in the future!
What if I can’t remember my security questions? If you can’t remember the security questions that you answered when you first signed up to Eir Webmail, you will need to contact Eir customer care on 1901. You will also need to provide some kind of identification so the Eir Webmail team can confirm that it’s you.
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Is There Eir Webmail Support?
Since there are still many customers who still use Eir Webmail, you can still find the Eir Webmail support on their website. Eir Webmail support provides tips and instructions on how to sort out your account if you’re having problems or if your Eir network is down.
What If I Can’t Log Into My Eir Webmail?
If you’re not having any luck with your Eir webmail login, you should check the following:
- Clear cookies and cache on your browser
- Make sure you’re spelling your password correctly
- Leave out the @eircom.net part of your username
If you’re signing into your Eir Webmail account from a different device, you might need to put in a 6-digit verification code to confirm it’s you trying to login and not someone else. You will usually receive this code as an SMS. If you don’t receive it at first, be patient since there might be a lag!
How Much Does Eir Webmail Cost?
Since it began, Eir Webmail was completely free and offered as an additional service to your normal Eir services like broadband or mobile contract. However from 1 July 2020, as part of the general Eir price increases, Eir announced it would start charging Eir webmail users €5.99 a month for using the services. This was then put up again to €9.99 in 2021.
How Do I Pay for Eir Webmail?
Like your other Eir bills, you pay for Eir Webmail through your bank account on a rolling one-month basis. This means the money will be automatically taken from your account so you don’t need to do anything else except to make sure your payment information is up to date. You can also see your previous payments as well.
How Can I Cancel Eir Webmail?
If you need to cancel your Eir Webmail account, you don’t need to do anything else but stop the monthly payments. After you’ve stopped paying, your Eir webmail account will be suspended and will continue to be accessible for 60 days when it will be deleted permanently. Eir has also made it clear that you won’t be refunded for stopping in the middle of a month but you will continue to have access to it.
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