Eir Business: Contact, Login, and Support
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If you’re a business that uses Eir broadband, needing the internet to work at all times is crucial for making sure you can deliver to your clients. Whether you’re looking for the Eir business contact or needing the Eir business login, we’ll walk you through all the Eir business information in our complete guide.
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What Is Eir Business?
If you’re a business, your broadband needs are going to be different than that of a household. Speeds having the right speeds and coverage is paramount for any industry, even those that aren’t that dependent on the internet. Eir business broadband tries to solve all of these by offering a number of packages for businesses, large or small.
Why Is Eir Business Broadband Different?
Business broadband packages are often different from domestic ones with their speeds. While on average a home doesn’t need that much bandwidth since it’s usually only a family needing to connect, a business might need up to a hundred people connecting to the same router at the same time. With Eir business broadband packages, the speeds are much higher than you would get with a home broadband, but are usually a bit more expensive. Another difference is that Eir business contracts don't include add-ons such as Eir TV.
What Are the Eir Business Offers?
Eir business has a range of different broadband options to choose from of varying speeds and prices. These largely fall into two categories, depending on the size of the company: the standard Eir business packages for small businesses, and the Eir Evo packages for larger companies.
What Are the Standard Eir Business Broadband Offers?
The standard Eir business packages are for companies that have less than 10 employees using the network. It is also for one person companies who might want to use a separate broadband package for their office. Eir business offers three different packages that includes both the fibre broadband and the landline in one:
| Speeds | Contract Length | Calls | Price per Month |
|---|---|---|---|
| 100Mbps | 12 months | Unlimited local, national and international | €44.99 |
| 100Mbps | 24 months | Unlimited local, national and international | €49.99 |
| 1Gbps | 24 months | Unlimited local, national and international | €49.99 |
Source: Eir Business
Last Updated: 19/06/2023
To sign up for any of these offers, you need to contact Eir business so they can run you through the Eir business contact number.
Can my Eir business rates go up? As with residential customers, Business broadband contract will often have increases in line with inflation along with an additional 3%. These are standard in contract increases that occur in almost all broadband deals and business contracts are no exception.
Read More in Our Eir Price Increases Guide!
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What Is Eir Evo for Businesses?
For businesses with more than 10 employees, Eir has partnered with the Evros Technology Group to provide a range of technology-related business services for customers in Ireland. They have a full catalogue of different packages such as cloud, security, and even IT infrastructure. Here’s their broadband offers for larger companies:
| Speeds | Contract Length | Calls | Price per Month |
|---|---|---|---|
| 1Gbps | 24 months | Not included, broadband only | €30 (then €55 after 4 months) |
| 100Mbps | 24 months | Unlimited local, national and international | €50 (then €65 after 6 months) |
Source: Eir Evo Business
Last Updated: 19/06/2023
Eir Evo business also has an additional package called the Eir Collaborate Starter Bundle. As well as the unlimited calls and 1Gbps speeds, the bundle has a number of other features as well, including:
- 4 Collaborate seats with Direct-Dial-In (DDI) numbers
- 4 desktop and 4 mobile soft-clients
- 1 Interactive Voice Response (IVR)
- Self-care portal
The cost for the bundle is €99 a month of a 36-month contract with bigger bundles available on request.
Are There Eir Business Mobile Packages?
Eir business also offers a range of business mobile packages that you can take advantage of. These come as both Eir Bill Pay or SIM Only contracts which provide you with all the data and calls you might need to run your business successfully. All of the Bill Pay contracts are 24 months and with 5G connection speeds:
| Name | Data | Calls | Price per Month |
|---|---|---|---|
| 5G Connect | 20GB | 200 minutes | €24.99 |
| 5G Connect Plus | Unlimited | Unlimited | €39.99 |
| 5G Connect Premium | Unlimited | Unlimited | €48.99 |
The prices of these offers might be more expensive if you are not already an Eir business customer.
Source: Eir Business
Last Updated: 19/06/2023
These Bill Pay options also have special roaming options for business owners who need to travel around the EU and the US that are included in the contracts above. These can be useful as Eir mobile broadband too:
- 5G Connect
20GB of EU roaming and 1GB of US roaming - 5G Connect Plus
40GB of EU roaming and 1GB of US roaming. - 5G Connect Premium
60GB of EU roaming and 1GB of US roaming.
Eir business also offers two SIM Only plans for businesses who already have a device and just want the mobile contract. These are simple plans that offer the same value as the Bill Pay contracts but are a little bit cheaper:
| Name | Data | Calls | Price per Month |
|---|---|---|---|
| SIM Flex | Unlimited | Unlimited | €14.99 |
| SIM Complete | Unlimited | Unlimited | €19.99 |
The prices of these offers might be more expensive if you are not already an Eir business customer.
Source: Eir Business
Last Updated: 19/06/2023
As with the Bill Pay plans, you will get 1GB of US roaming data with either the SIM Flex or the SIM Complete, and you will also get 50GB of EU data. The SIM Flex is a 12 month contract whereas the SIM Complete is a rolling 30-day contract.
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How Can I Find the Eir Business Login?
The Eir Business login is more or less exactly the same as your domestic My Eir login that you get given when you sign up for the first time. If you’ve not signed up for a My Eir business login before, we’ll go through some of the steps to get you set up in no time!
How Do I Sign Up for an Eir Business Login?
Registering for a My Eir business account is exactly the same as registering for a domestic one. All you need to do is find the following information in order to get set up:
- 8 Digit Account Number (if fixed-line only)
- Mobile Number and PIN (if mobile only)
- Email address
If you need to register, you’ll need to take this information and access the My Eir webpage (the same one as the domestic broadband one). In the middle, there is a purple ‘Register’ button. Click that, and you’ll be redirected to a page where you can put in your account or mobile number. After signing up, you’ll then be given a username (usually the same as your email) and a password that you can use for future logins.
How Do I Log Into My Eir Business Account?
Once you have registered with My Eir using your login credentials, you can easily access your Eir business account from any computer or mobile device. You simply need to visit the My Eir login webpage and enter your username and password to log in. You can also use this to log into your Eir webmail account if you’ve got one.
Can I See My Bill on My Eir Business Login Account?
You can view your latest Eir business broadband billing information on the first page after logging in. For more details, simply click on 'View bill'. To access older bills, click on 'My bill' and select the month and year you wish to review. You can also make payments, view your payment history, and manage your account settings through the My Eir portal.
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How Can I Access Eir Business Support?
Accessing the Eir business support is relatively simple since you can have access to all your needs via the Eir Support website or over the phone. You can use this support to solve a technical issue with your broadband or to solve a bill query.
What Can I Solve with Eir Business Support?
With the Eir business support website, you’re able to solve a lot of problems without having to be waiting on the phone for ages. With just a few clicks, you have access to the following support information:
- My Eir Troubleshooting
If you’re having trouble logging into your My Eir business account, you can find out how to change your password or recover your user name. You can also find out how to change your profile information. - Eir Business Bill Information
With the Eir business support, you can see all your latest bills and filter them for the date. You can check how much you need to pay as well as monitor any extra charges you might incur. You also get information on your first bill and why it’s different from the others. - Eir Business Broadband Issues
If you’re having broadband issues in your office, like your Eir broadband is down or is really slow, you can use the Eir support to show you what to do. You are also able to check your fault status by using your My Eir login account to see if everything is as it should be. Alternatively, you can also do a broadband speed test yourself.
What Is the Eir Business Contact?
Unlike with domestic packages, the only way to sign up for an Eir fibre business broadband package is to give Eir business a call. Depending on what type of business you need your broadband service for, you will need to get in touch with a different sales team.
What Is the Eir Business Contact Number?
Here is a list of the Eir business contact numbers that you can use in order to either sign up or resolve an issue with:
| Eir Business Service | Contact Number | Opening Times |
|---|---|---|
| Small Business Sign Up | 1800 400 200 | Mon-Fri 9am-5:30pm |
| Large Business Sign Up | 1800 242 556 | Mon-Fri 9am-5:30pm |
| Customer Support | 1800 601 701 | Mon-Fri 9am-5:30pm |
| Technical Support | 1901 | Mon-Fri 9am-5:30pm |
Find More Eir Contact Information!
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