Every now and then we need to log into our accounts to check our bills and see our broadband usage. Since Eir has a lot of services such as a mobile, broadband, and Eir webmail, our comprehensive Eir login guide will walk you through the steps you need to know how to manage your My Eir account completely online!
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What Is My Eir Login Account?
The My Eir login account allows you to control your entire Eir account without having to talk to anyone on the phone or go into a shop. You can have access to all your information with just one click, either from your mobile, tablet, or your desktop computer. If you want to avoid waiting time when trying to contact Eir to solve your problems, you might be able to do it hassle-free with a My Eir login.
What Can I Do With My Eir Account?
There’s a long list of tasks you can complete with a My Eir login. The ability to view all your information makes it a lot easier than worrying about how much you might owe and what your internet usage has been. Here are the main features you can access with a My Eir login:
Manage Your Eir Account
You can easily manage your entire Eir account with your My Eir login. You can view your balance and payment history, as well as have access to your PIN/PUK code for both your mobile and your TV. You can also see your UAN as well track your usage!
Viewing Latest Eir Bills
With a My Eir login, you can view your payment history for the last 12 months and see all the Eir bills you’ve paid in that period. You can also compare bills to see how much you’ve been paying between different periods of time. You can also see and change your payment date, along with your direct debit details. If you need to, there is also an option to download your bills as a PDF.
Make Eir Profile Changes
With your My Eir login, you can also make changes to your profile and personal details so you don’t have to call up to change your address or bank details. You can also change your email address and password here, as well as manage your WiFi settings.
Check Your Eir Fault Status
From your My Eir login account, you can check to see if there are any faults on your broadband network or if there's any work being done to the line to affect your internet access at home. All you need to do is click the ‘More’ button after logging in and then clicking the ‘Check fault status’. Find out more in our Eir broadband down guide.
What is my UAN? Your UAN is your Universal Account Number. This is an eight digit code that is unique to your line and helps identify whose line is whose. You’ll need your UAN when you make a switch to a different broadband provider and you’ll be able to find it at the top of your broadband bill, or through your My Eir login account. Your UAN is also known as your Eircom Account number.
How Do I Register for My Eir Login?
If you want to register for a My Eir login account, you’ll need to make sure you’re already a customer of Eir using one or more of their services. After you’ve signed up with Eir, then you’ll be able to set up your My Eir login with following information:
8 Digit Account Number (if fixed-line only)
Mobile Number and PIN (if mobile only)
Email address
If you need to register, you’ll need to take this information and access the My Eir webpage. In the middle, there is a purple ‘Register’ button. Click that, and you’ll be redirected to a page where you can put in your account or mobile number. After signing up, you’ll then be given a username (usually the same as your email) and a password that you can use for future logins.
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How Do I Log Into My Eir Login Account?
After you’ve signed up with your My Eir login account, you’ll then be able to use your username and password to access your account from any computer or mobile device. All you need to do is navigate to the My Eir login webpage and you just need to enter your username and then your password.
How Do I Use My Eir Broadband Login?
To access information related to your broadband, all you need to do is login to your My Eir and it’ll usually be the first information to come up. You’ll immediately be able to check your broadband usage to see how much you’ve used in your current payment period.
Managing Your Broadband Bills
To manage your broadband bills, you’ll already see your latest billing information on the first page you enter after logging in. If you want to see more, you just need to click ‘View bill’ and you’ll get much more detail. For older bills, you will need to navigate to the ‘My bill’ button in the top right-hand corner and then you’ll be able to see a list of months and years that you can adjust to see your previous bills.
Changing Contact Preferences
If you ever need to change your contact preference with Eir, you can do so from your My Eir login. You just need to log into My Eir and then click your profile icon in the top menu, then scroll down to the bottom until you see the contact information. You can edit it and then save the changes.
Adding an Additional Account
One of the advantages of having a My Eir login is the ability to see all your My Eir accounts from one. This is really useful for seeing how all your devices in your family are connected. To add an additional Eir account, you’ll need to click on your profile and then ‘Add an account’. Then you’ll just need to follow the same steps as setting up your original account.
How Do I Use My Eir Mobile Login?
You can also access your mobile data and call information from your My Eir login. You’ll be able to see your usage and recent billing information straight from the first screen with your broadband information. With your My Eir mobile login, you can also:
Your calls, texts. and data usage
See the mobile services activated
Check to see if you can upgrade
How Do I Use My Business Eir Login?
If you have an Eir Business account, you can do exactly the same tasks as you can with a residential account and to login into My Eir Business, it's just as simple. You just need to make sure you have selected the 'Business' tab on the top left-hand corner of the webmail, rather than 'Personal'. Just clicking this tab will give you access to all your Eir Business account information!
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What Is My Eir Webmail Login?
Aside from My Eir login for your broadband and mobile services, Eir has a separate webpage for you to log into your My Eir Webmail account. This can be a bit confusing, but they are separate services which is why they are accessed from different places.
How Can I Sign Up with My Eir Webmail?
Unfortunately, you can’t sign up with My Eir Webmail anymore and it is only a service which is available to current account holders. Eir has also started charging a fee for the Webmail service of €9.99 a month so it might not be the most economical option to sign up to a Webmail account. You should also be aware of other Eir price rises that might be coming in the future!
How Can I Close My Eir Webmail?
If you want to close your My Eir Webmail account, all you need to do is cancel your monthly subscription, and your Eir Webmail account will be deleted. You can cancel your subscription through the account management page through using the My Eir Webmail login.
If you’re struggling with logging into your My Eir login, it will be distressing if you need to access your account information quickly. If you’ve lost your account information, you don’t need to worry since there are plenty of ways of getting back into your My Eir login account!
What If I Forget My Eir Password or Username?
If you’ve forgotten your My Eir login password or username or can’t find the information anywhere, Eir has a way for you to get back into your account as quickly as possible. You’ll just need to have your email address or account number ready.
Recover My Eir Username
If you’ve forgotten your username, you just need to navigate to the My Eir login page and click the ‘Forgotten Username’ button below the text box. You’ll then be asked to enter your phone number or account number to recover your address.
Recover My Eir Password
If you know your My Eir username but don’t know your My Eir password, you can recover this by entering your username on the My Eir login page, and then clicking ‘I've forgotten my password’. You’ll then be sent a password recovery email that will guide you through the password recovery process.
What Can I Do If I Can’t Find My Eir Account?
If you can’t access your My Eir login account because it doesn’t exist, you might need to set up your My Eir login again. If you know you’ve made one before, you should get in touch with the My Eir Account support team to recover your account for you.
Is There a My Eir App Login?
As well as being able to access your My Eir login account from your desktop, you can also download the My Eir app for your phone. You can download the app for free from either the Apple App Store or the Google Play Store and you’ll be able to access all your information straight from your phone or tablet. You just need to login with the same username and password as you would for your desktop.
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