Eir Broadband Down: Is the Eir Broadband Down Today?

Is the Eir Network Down Now?

If you are at home and you are struggling to connect, it might be because your Eir broadband is down. However, there are a few other possibilities that might be at fault rather than just the Eir broadband network having problems.

What Should I Check First?

If you have lost your connection in the middle of something like a call or streaming a film, you should double check to see if it is not a problem at your end before calling the Eir network team. Service failure can happen for many reasons:

• Device Failure: Sometimes our devices can be the culprit behind not connecting. It could be that your router has stopped working suddenly or your laptop was knocked in a way that damaged the internet antenna. If you use an ethernet cable, make sure it is plugged in correctly and not damaged.
• Power Cut: If you have a power cut, your router will have turned off — even if it lasted for a couple of seconds. This might mean your router is still restarting and has not finished loading up yet. You can usually check this on your Eir router's lights.
• Missed Payments: Although it is not common, you might find yourself cut off from Eir if you have accidentally missed a payment. Double check your bank account and Eir account to make sure you do not have any outstanding payments.
• Unexplained Outage: Sometimes, outages happen for no reason at all for a couple of minutes. Eir might have just had a small network failure that gets back online really quickly. Although they are frustrating at the time, they are usually only brief.

Is the Eir Broadband Down in My Area?

If you have tried all of that, you should check to see if the Eir broadband is down officially. If your network on your laptop or computer is down, you can use your phone or another device to access the internet to check. To check if other people are experiencing the same problem, you should use Downdetector:

1. Find the Eir broadband service link on Downdetector
2. The first page will tell you if there is a problem
3. Scroll down and have a look at reports
4. Add your own report

Can I Check on My Eir Account If Eir Broadband Is Down?

You can also check to see if your Eir broadband is down by accessing your My Eir account or Eir Webmail account. If you have the My Eir App on your phone, you will be able to access all your account information and also see whether there is a fault. If you are an Eir Business customer, you can also find out the same information from your My Eir account for businesses.

Why Is My Eir Data Not Working?

If you are using an Eir mobile device or an Eir mobile broadband connection and it suddenly stopped working, you might need to go through a different set of steps than for the router.

How Do I Solve the Eir Network Down on My Phone?

If you are using a mobile device, you might need to change a couple of settings on your phone or take it into a shop to get it fixed. Check the following:

• Your Signal: If you are wandering around outside, you might just have entered an area where the Eir coverage is really bad. Move around a little to see if the signal bars on your phone change.
• Check Your Data Allowance: It might be that your mobile data has run out. Usually, you are limited to a certain number of GBs according to your contract.
• Double Check Your Mobile Settings: Check your mobile data settings to make sure it is switched on. Also check your Access Point Name (APN) settings to make sure they are correctly showing data.myeirmobile.ie and the username and password are blank.
• Check for Damages to Your Phone: If you knock or drop your phone, it is possible the antenna in the device has been damaged and cannot receive a signal.

How Do I Solve the Eir Network Down on My Mobile Broadband?

If you are using an Eir mobile broadband device at home, the process of fixing it is quite similar to that of fixing your mobile phone connection. You will need to check for problems with the device as well as update the settings. Unlike your phone, you will need to check the APN on your My Eir account where you will have access to the details.

How Can I Fix Slow Eir Broadband?

Sometimes the problem is not that the Eir network is down, but that it is really slow. If your Eir network is slow, it can be down to a number of factors, but as a provider Eir is required by ComReg to provide the speeds advertised on the contract.

What Affects My Eir Broadband Speed?

• The Speeds Contracted: Unlike mobile contracts, you usually pay for a certain speed for your broadband rather than the amount of data you can use. If your speed is slow for your household, you might want to consider switching to faster speeds.
• Home Size: Often big houses have problems with connectivity and speed since a WiFi router is only strong enough to cover a small area. You should put the router in an area closest to where you will most use it or buy WiFi boosters that carry the signal around the house. See our guide to improving your WiFi signal.
• Network Coverage: Not all companies cover the same amount of ground when it comes to broadband. Despite Eir being the biggest, there are areas in Ireland they do not reach where Virgin Media might. You should see what your neighbours have and consider switching broadband providers.

If you are concerned about the speeds you are receiving, it might be worth doing a quick broadband speed test to find out if you are getting the speeds you are paying for. If your speeds with Eir broadband are repeatedly underperforming, you may be able to end your contract without having to worry about a penalty fee.