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Is There an ESB Smart Meter App in Ireland?

Updated on
min reading
ESB logo next to an electricity meter

Currently, ESB Networks do not offer a dedicated smart meter app for viewing smart meter data. However, customers with smart meters can access their electricity usage information through their ESB Networks online account. This online portal is accessible via web browsers on desktops, tablets, and smartphones.

Is There an ESB Smart Meter App in Ireland?

While ESB Networks are responsible for the smart meters in Ireland, it does not currently offer a mobile app specifically for viewing your smart meter data.

You can, however, access this information through their online account on their website.

Through this portal, you can see your:

  • Daily, weekly, and monthly electricity usage
  • Access charts representing trends in your electricity consumption
  • Download up to two years of data

You can also manage other aspects of your connection, such as viewing power outage information and finding your MPRN number.

ESB Smart Meter App: How Do I Access my Data?

To access your smart meter data, you need to register for an ESB Networks online account.

To register, you’ll need the following:

  • MPRN Number: This unique 11-digit identifier for your electricity connection can be found on your electricity bill.
  • Mobile Phone Number: This is required for two-factor authentication to protect your data.
  • Email Address: A verification code will be sent to you to verify your identity as part of the registration process.

You can register online via the ESB Networks registration portal.

Once registered and logged in, you should be able to navigate to the section that displays your smart meter usage data.

ESB Smart Meter App: What Data Can I See?

Through the ESB Networks' online account, smart meter users can:

  • View detailed electricity usage: Customers can see their daily, weekly, and monthly electricity consumption patterns in kWh. This data is typically updated regularly, although it may take 36–48 hours for the latest information to appear.
  • Analyse consumption trends: You can view charts and graphs to help users visualise their electricity usage and identify periods of high consumption. This insight can help you to make informed decisions about when and how you use electricity.
  • Download usage data: For more in-depth analysis or record-keeping, users can typically download up to two years of their electricity usage data, even if they have switched electricity suppliers within that period.
  • Access other services: The online account also allows users to perform other actions, such as submitting meter readings for standard meters, viewing power outage status in their area, finding their MPRN (Meter Point Reference Number), and making payments for ESB Networks invoices.

💡 How to Use Your Smart Meter Data to Get the Best Tariff

One of the most valuable features of the ESB Networks online account is the ability to download your detailed usage data. This is crucial for unlocking the full savings potential of your smart meter:

  • Download the Data: You can download the Harmonised Downloadable File (HDF) which contains your 30-minute electricity consumption readings for up to two years.
  • Personalised Comparison: You can upload this HDF file to major price comparison websites. This allows them to analyse your exact usage patterns (e.g., when you use the most electricity) and find the single cheapest, most tailored smart meter plan for your home.

ESB Smart Meter App: Do Electricity Suppliers Have Smart Meter Apps?

While ESB Networks manages the infrastructure and the provision of the raw smart meter data, your electricity provider may also offer their own mobile applications that integrate this data.

These apps are often the closest thing to an ESB smart meter app that customers can use for daily management.

The following suppliers have free apps available on the Apple and Google store:

Supplier Apps: The Closest Alternative to an ESB Smart Meter App

Supplier apps are generally designed for easier customer account management and are continually being updated to use the smart meter data. However, to access the advanced insights, you often need to be signed up for a smart meter plan with that supplier.

These apps may not offer the level of raw, detailed data available from ESB Networks, but they often integrate smart meter information and offer additional, user-friendly features such as:

  • Hourly Usage Breakdown: See specific times of day when you use the most electricity (e.g., Bord Gáis or Energia's apps).
  • Energy Insights & Tips: Some apps, like Electric Ireland's, provide enhanced insights, offering personalised advice on how to reduce energy consumption based on your usage patterns and comparing your use to similar homes.
  • Bill viewing and payment: Easily access and pay your electricity bills.
  • Tariff management: Explore and manage your electricity tariff, including any smart meter plans that may be available.
  • Account management: Update your contact details and manage other aspects of your account.
  • Submit meter reading (for non-smart meters): Although smart meters send readings automatically, these apps may still allow manual submissions for gas or standard electricity meters.

It's advisable to check with your specific electricity supplier to see if they offer a mobile app with smart meter integration and which smart tariffs are required to unlock all features.

Will There Be an ESB Smart Meter App in the Future?

As the smart meter rollout continues, it's possible that ESB Networks may introduce more integrated and user-friendly mobile applications in the future.

However, ESB Networks' current focus remains on using the meters to support their core infrastructure goals:

  • Maintaining the Online Account: The ESB Networks online portal remains the official, central hub for raw data access.
  • Supporting the Grid: The smart meter project is a key component of the Networks for Net Zero Strategy, focused on efficient grid management and supporting the electrification of heat and transport.

The focus will likely remain on providing granular data through the portal and enabling suppliers to develop competitive smart tariffs and apps.

What Are the Benefits of Smart Meters in Ireland?

Smart meters are a key component of Ireland's National Climate Action Plan, aiming to create a more efficient and sustainable energy system.

Key benefits for consumers include:

  • Accurate Billing: Eliminates estimated bills, ensuring you only pay for the electricity you actually use.
  • Energy Usage Insights: Provides detailed data on when and how you use electricity, allowing customers to make informed choices when comparing electricity prices and reduce consumption.
  • Smart Tariffs: Enables access to time-of-use tariffs, where electricity prices vary depending on the time of day, potentially leading to cost savings if you can shift some usage to off-peak hours.
  • Reduced Carbon Footprint: By promoting energy awareness and efficiency, smart meters can contribute to a lower overall carbon footprint.
  • Improved Grid Management: Facilitates better power outage detection and network management for ESB Networks.
  • Support for Microgeneration: Allows households with solar panels or other microgeneration sources to easily export excess energy back to the grid and receive payment.

Is My Personal Data Secure on an ESB Smart Meter?

Concerns about data privacy are natural with the introduction of smart meters.

ESB Networks emphasises that protecting the privacy and security of customer information is a core priority.

All data collected is securely stored in a central Meter Data Management System and that they comply fully with GDPR legislation.

Customers can also access their data through the online portal to monitor what information is being collected.

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