Action Instructions
Check real-time status Visit the ESB PowerCheck Map
Report a fault Call ESB Networks at 1800 372 999
Check your home Verify if your trip switch is in the "ON" position
Stay updated Check @ESBNetworks on social media for storm news

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This is a free call from Ireland. Selectra agents can assist you with comparing and switching energy providers on weekdays between 9 am and 5.30 pm.

How Can I Check if There Is a Power Outage in My Area?

If your electricity suddenly goes out, there are three things you should do before calling ESB Networks:

  1. Ask your neighbours — Text or visit neighbours to confirm whether the outage affects just your home or the wider area.
  2. Check your fuse box — Verify that your trip switch is in the "ON" position. A tripped switch or blown fuse means the issue is inside your home, not the ESB network.
  3. Check the ESB PowerCheck map — Visit the ESB PowerCheck map to see real-time outage reports in your area. You can also monitor @ESBNetworks on X and Facebook for storm updates.

ESB Power Outage Map

The ESB PowerCheck map is a free tool provided by ESB Networks that shows real-time outage information across Ireland. It provides:

  • Real-time outage locations across all 26 counties
  • Eircode and postcode-based search
  • Timestamps showing when each outage was reported
  • Estimated restoration times
  • Number of customers affected per outage
  • Option to sign up for email or SMS notifications about outages in your area
Bookmark the PowerCheck map on your phone so you can check it quickly during an outage. The mobile version works well even on slow connections.

Live Outage Map

The map below shows power outages reported by users across Ireland in real time. Click on a marker for details.

Live Power Outages in Ireland

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Source: user reports · Selectra

Types of Power Outages

Planned Outages

A planned power outage is a routine cut-off of the electricity supply by ESB Networks to carry out essential maintenance or upgrades to the grid. Affected customers receive advance notice, usually by letter or text message. These outages typically last a few hours and are scheduled during off-peak times.

Unplanned Outages

Unplanned outages are sudden and unexpected, usually caused by damage to power lines or equipment. Common causes include:

  • Severe weather — storms, heavy snow, flooding, and high winds
  • Fallen trees — branches or trees falling onto power lines
  • Vehicle accidents — collisions with electricity poles
  • Equipment failure — transformer or cable faults

Unplanned outages can last anywhere from a few minutes to several days in extreme weather events.

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This is a free call from Ireland. Selectra agents can assist you with comparing and switching energy providers on weekdays between 9 am and 5.30 pm.

What Should I Do During a Power Outage?

Power Outage Prep Kit

Keep the following items easily accessible in your home, especially during storm season (October to March):

  • Lighting — torches, rechargeable lanterns (safer than candles)
  • Heating — extra blankets, warm jumpers, sleeping bags
  • Electronics — fully charged power banks for phones
  • Food — non-perishable items that do not require cooking
  • Money — cash, as ATMs and card machines may not work

What You Should Do

  1. Turn off electrical appliances — switch off ovens, heaters, and other high-draw appliances to prevent short-circuiting or fire when power is restored. Leave one light on so you know when power returns.
  2. Keep your fridge and freezer closed — a closed fridge keeps food cold for approximately 4 hours; a full freezer holds temperature for up to 48 hours.
  3. Check your prepay meter balance — if you are on a prepay energy plan, verify you have sufficient credit. Power loss from depleted credit is restored instantly after topping up.
  4. Stay informed — check the PowerCheck map and ESB Networks social media for restoration updates.

What You Should Avoid

How Long Does a Power Outage Last?

Type of Outage Typical Duration
Planned maintenance A few hours (usually daytime)
Extreme weather damage Several hours to multiple days
Home electrical fault Hours to one day (depends on electrician availability)
Prepay credit depletion Restored instantly after top-up

Do Solar Panels Work During a Power Outage?

Standard grid-tied solar PV systems automatically shut down during a power outage for safety reasons. This prevents "back-feeding" electricity onto the grid while ESB technicians are working on repairs.

To maintain power from your solar panels during a blackout, your system needs:

  • A solar battery storage system
  • A hybrid inverter capable of operating in "island mode"
  • A changeover switch (manual or automatic)

All installation work must be completed by a Registered Electrical Contractor (REC). For more information, see our guide to solar panels in Ireland.

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This is a free call from Ireland. Selectra agents can assist you with comparing and switching energy providers on weekdays between 9 am and 5.30 pm.

Vulnerable Customer Policies

ESB Networks maintains protective protocols for vulnerable customers who depend on electricity for medical equipment such as life-support systems, oxygen concentrators, or home dialysis machines.

  • Priority registration — you can register as a vulnerable customer through your energy supplier when signing up or at any time during your contract.
  • Advance notice — registered customers receive additional advance notice before any planned outages in their area.
  • CRU requirement — the Commission for Regulation of Utilities (CRU) mandates that all energy suppliers offer this registration.

If you or someone in your household relies on electrically powered medical equipment, contact your energy supplier to register as a priority customer.

How Can I Contact ESB Networks?

To report a power outage or downed power line, call the ESB Networks emergency number:

ESB Networks Emergency: 1800 372 999

When calling, have the following information ready:

  • Your Eircode
  • Your phone number
  • Your MPRN (11-digit Meter Point Reference Number, found on your electricity bill)
  • The account holder's name

Frequently Asked Questions About Power Outages

Your 11-digit MPRN (Meter Point Reference Number) is located at the top right of your electricity bill. It usually starts with "10". You can also find it through your energy supplier's online portal or app.
Never approach or touch a fallen power line — it may still be live and extremely dangerous. Maintain a minimum distance of 10 metres, warn others to stay away, and report it immediately to ESB Networks at 1800 372 999.
Standard grid-tied solar systems automatically shut down during a power outage for safety, to prevent "back-feeding" onto the grid while technicians are working. If your system has a hybrid inverter with battery storage and a changeover switch, it can operate independently in "island mode".
If the door remains closed, a fridge will keep food cold for about 4 hours. A full freezer will maintain its temperature for up to 48 hours, while a half-full freezer holds for approximately 24 hours. Avoid opening doors unnecessarily.
ESB Networks does not typically offer compensation for standard outages. However, if you suffer damage to electrical equipment caused by a power surge when supply is restored, you can submit a claim to ESB Networks. Keep records of any damage and contact your home insurance provider.
Call ESB Networks at 1800 372 999. You will need your Eircode, phone number, MPRN, and the account holder's name. You can also report outages through the ESB Networks website or app.