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The Yuno Energy app allows Yuno Energy customers to manage their electricity by providing an overview of energy usage and spending, along with features that allow customers to estimate their electricity usage, make payments and access customer support. The Yuno Energy app can de downloaded from the Apple Store and Google Play Store. If you are looking to switch electricity provider, you can call 📞(01) 913 1771.
Yuno Energy's approach to home electricity is built on the idea of “advance payments” where you pay for your predicted usage at the beginning of each month via a debit or credit card.
Then you have the rest of the billing period to monitor your usage and potentially use less than predicted to save money on your next bill.
The Yuno Energy app is central to this advanced payments model.
It's designed to provide a clear and detailed overview of electricity usage and spending, allowing users to understand their electricity usage patterns and aim towards lowering their consumption in an effort to use less than the predicted amount.
Key features of the app include:
Looking to Contact Yuno Energy?
The Yuno Energy app works similarly to apps provided by other electricity suppliers in that it requires a login to access your account.
Below you will find a guide to setting up your app.
Sign-up: Provide your Meter Point Reference Number (MPRN) or Eircode, contact information, and a valid debit or credit card. You'll also estimate your home's annual electricity consumption. App Download and Account Setup: You'll download the Yuno Energy app on your iOS or Android device and create an account. Monthly Prediction and Payment: Based on your previous usage and estimated consumption, Yuno Energy calculates a personalized prediction for the upcoming month. You pay this amount in advance on your chosen billing date. Usage Tracking: Throughout the month, your smart meter sends data to Yuno Energy, which is then displayed in the app. For non-smart meters, manual readings are possible. Daily Forecast and Adjustments: The app provides a daily forecast comparing your actual usage to the initial prediction, helping you adjust your energy consumption. Billing and Savings: At the end of the billing period, your actual usage is compared to your advance payment. If you used less energy, the difference is credited to your next bill.
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The Yuno Energy app is available for download on both:
You can also find direct links to the app on the Yuno Energy website.
My Yuno Energy App is Not Working
If your app is not working, try contacting their customer service team for assistance. You can call them on 1800 551 163, or by emailing [email protected].
Yes, there are reviews of the Yuno Energy app available on both the Apple Play Store and the Google Play Store, but these are not as numerous as reviews for the electricity provider itself. These are available on Trustpilot and Google.
Below, we have compiled the reviews available for both the app and the general Yuno Energy reviews themselves to give an overview of the average customer experience for both.
| Platform | Rating | Number of Ratings | Highlights | Reported Issues |
|---|---|---|---|---|
| Apple App Store | 4.6 out of 5 | 27 | Ease of use, benefit of tracking daily spending | Issues with specific features, like the payment section |
| Google Play Store | Rating N/A | N/A | General customer reviews for Yuno Energy as a provider are available on other platforms. | N/A |
Looking at broader customer feedback for Yuno Energy (not just the app specifically) on other platforms:
| Platform | Rating | Number of Reviews | Positive Feedback | Negative Feedback |
|---|---|---|---|---|
| Trustpilot | 4.3 out of 5 | Over 1,000 | Pricing competitiveness, positive experiences with customer service | Billing issues, customer service concerns |
| Google Reviews | 3.0 out of 5 | Over 200 | Pricing | Customer service, billing |
It's important to note that app-specific reviews focus on the functionality and user experience of the application itself, while broader provider reviews cover all aspects of the service, including the app, billing, and customer support.
Interested in Switching to Yuno Energy?
If you have a smart meter installed in your home and are a Yuno Energy customer, the app automatically integrates with it to provide detailed usage data.
Here's how it works in conjunction:
For customers without a smart meter, the Yuno Energy app allows for manual submission of meter readings to ensure accurate billing, although the predictive and forecasting features will be less dynamic and rely on the provided readings.
Yuno Energy actively encourages customers to have a smart meter installed to take full advantage of the app's features.
Yuno Energy says it will acknowledge your complaint within 2 working days of receiving it, but please keep in mind it might take longer for you to get a response, especially if you have written a letter.
Compare Yuno Energy Gas Rates
While the Yuno Energy app offers many useful features to help its customers monitor their home electricity usage and potentially save money, it does also have its disadvantages that customers June find difficult.
Below, you will find an overview of the app's pros and cons:
Pros
Cons
The services and products mentioned on this website may only represent a small selection of the options available to you. Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide.
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