What Is the Yuno Energy Contact Number?

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Created on 20/10/2023

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The main Yuno Energy contact number for customers is 1800 554 488, Mon-Fri 8am-8pm Sat 9am-5pm. Whether you are a new or existing customer, our Yuno Energy contact guide will provide you with all the necessary details for getting in touch including phone, email and social media. If you are looking to switch electricity provider, you can call 📞(01) 913 1771.

What Is the Yuno Energy Contact Number?

Yuno Energy has several dedicated numbers for different departments and customer queries.

Below you will find the relevant Yuno Energy phone number and contact details for each department:

⚡ Yuno Energy Contact Numbers & Hours

Customers can contact Yuno Energy on their free phone number at 1800 554 488, available Mon-Fri 8am-8pm, Sat 9am-5pm. Sun: Closed.

You can also contact them by email at [email protected]

If you are looking to sign up with Yuno Energy, you can contact their sales department on 1800 710 029, available Mon-Fri 9am-7pm, Sat 9am-5pm. Sun: Closed.

What Is the Yuno Energy Emergency Contact Number?

Yuno Energy does not deal with any electricity or gas emergencies. For electricity emergencies, direct calls to ESB Networks on 1800 372 999, and gas emergencies to Gas Networks Ireland on 1800 20 50 50.

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Who Is Yuno Energy?

How Do I Complain to Yuno Energy?

Like all providers, Yuno Energy has a dedicated complaints procedure in place so that customers in Ireland can sort out issues that have been affecting them, including issues relating to the Yuno Energy app and logging in.

The complaints process generally follows a three-stage escalation path:

Initial Contact: Use the dedicated complaints phone number or email below to log your issue with the Customer Experience team. Yuno Energy aims to acknowledge your complaint within two working days.
Escalation: If the issue is not resolved to your satisfaction at the first stage, you can ask for the complaint to be reviewed internally by a manager or specialist team.
Referral to CRU: If your complaint remains unresolved after two months, or if you receive a 'Final Response' letter from Yuno Energy, you can refer the issue to the Commission for Regulation of Utilities (CRU).

To make a complaint to Yuno Energy, you can either fill out the Yuno Energy complaints form on their website, or use the following contact information:

💻Yuno Energy Complaints Contact
Method	Details
Phone Number	1800 551 163
Email	[email protected]
Post	Yuno Energy, Customer Experience Paramount Court Corrig Road, Sandyford Dublin D18 R9C7

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Yuno Energy Gas

Other Ways to Contact Yuno Energy

Does Yuno Energy Have a Contact Email?

Yuno Energy has three main email addresses that it uses for both customer service and sales.

Bear in mind that if you use the email route, you might not get a reply for a couple of days, so it is always preferable to contact them by phone to get a quick response.

Here are the main Yuno Energy email addresses:

**💻Yuno Energy Email Addresses**
Department	Email Address
Sales	[email protected]
Customer Service	[email protected]
Complaints	[email protected]

Yuno Energy Contact via Live Chat

Yuno Energy Ireland has a live chat option on their website which provides an immediate way to get a response to your query.

You can find the Live Chat function on the bottom right-hand corner of the main Yuno Energy web page.

It is generally available during standard customer service operating hours.

Yuno Energy Contact via Mobile App

As an energy provider focused on digital self-service, the Yuno Energy mobile app is the primary method for most customers to manage their account, avoiding the need to call customer service for routine tasks.

Through the app, you can:

View and pay your bills.
Submit meter readings.
Monitor your energy usage.
Update your personal and payment details.

The app can be downloaded for free from the Apple App Store and Google Play.

Yuno Energy is also present across social media in Ireland. Social media is usually a reliable way to get in contact with an energy provider, since they are often responsive for quick queries and customer service issues.

Yuno Energy is currently present on:

Yuno Energy Facebook
Yuno Energy Instagram
Yuno Energy X / Twitter

While on Facebook and Instagram, there is an option to message Yuno Energy directly, on Twitter / X there doesn’t appear to be that option available.