Yuno Energy: Contact Number and Customer Service 2024
Call the Yuno Energy customer support phone number on 1800 554 488! Whether you are a new or existing customer, our Yuno Energy contact guide will provide you with all the necessary details for getting in touch including phone, email and social media.
What Is the Yuno Energy Phone Number?
Yuno Energy has a lot of options for customers to contact them in Ireland. Although a new company, Yuno Energy has already done what a lot of other energy providers haven’t and that is to be available 7 days of the week.
Since they’re the new kid on the block, a lot of customers have been calling them to compare their electricity rates against competitors and to see if they really do have the cheapest electricity.
What Is the Yuno Energy Customer Service Contact Number?
Below you will find the main Yuno Energy Ireland phone numbers and their opening times:
Department | Number | Opening Time |
|---|---|---|
Sales | 1800 710 029 | Mon-Fri 9am-7pm |
Customer Support | 1800 554 488 | Mon-Fri 8am-8pm |
What Are the Yuno Energy Customer Service Hours?
Yuno Energy is one of the few energy providers in Ireland to keep its Customer Support Centre open 7 days a week. Most company shut on the weekends, and usually have opening hours similar to most customer's working hours.
This usually makes it much harder for customers to get in touch with their energy provider and causes a lot of problems. With Yuno Energy Ireland, the opening hours for customer service are perfect for getting in touch with the company.
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Does Yuno Energy Have a Contact Email?
Yuno Energy also has a contact email address for people who prefer not to use the phone. Email addresses often have an advantage, especially if you're writing to complain or to explain a more complex problem, since you can attach evidence for the customer agent to look at.
What Are the Main Yuno Energy Email Addresses?
Yuno Energy has three main email addresses that it uses for both customer and sales. Bear in mind that if you use the email route, you might not get a reply for a couple of days while they read them. Here are the main Yuno Energy email addresses:
Department | Email Address |
|---|---|
Sales | |
Customer Service | |
Complaints |
If you have an enquiry about their rates, your contract, or to cancel within your cooling-off period, or if you’ve just signed up with them, it would be best to email through to the sales department.
If you’re already a customer, you should email the Customer Service department instead, for example if you have a question about your bill or to ask how their advanced payment system works and why it’s not Pay As You Go.
Can I Contact Yuno Energy on Social Media?
Yuno Energy is also present across social media in Ireland. Social media is usually the best way to get in contact with an energy provider, since they are almost always responsive, and you can usually get your issues dealt with right away.
What Social Media Does Yuno Energy Use?
Yuno Energy is currently present on:
- Yuno Energy Facebook
- Yuno Energy Instagram
- Yuno Energy X / Twitter
While on Facebook and Instagram, there is an option to message Yuno Energy directly, on Twitter / X there doesn’t appear to be that option available.
As the newest provider on the market, Yuno Energy is offering attractive discounts for customers signing up for the first time on their fixed discount tariff.
Interested in knowing more about Yuno Energy rates, check out our pricing article to learn more about what prices Yuno offers.
What Are Yuno Energy Rates in 2024?
Does Yuno Energy Have a Live Chat?
As an alternative to social media, Yuno Energy does have a Live Chat option on their website that you can use to convey your problems rather than calling or writing an email.
The Live Chat is most useful if you’re just trying to get something small done like consult a bill or ask a question about your rates. You can find the Live Chat on the Yuno Energy Ireland website.
Despite being on the market for less than a year, Yuno Energy has already been reviewed by several customers who have commented on several aspects of the provider including rates, customer service and the Yuno app. Have a read of our Yuno Energy review article to see what customers have been saying.
Check Out Our Yuno Energy Reviews Guide!
How Do I Complain to Yuno Energy?
Like all providers, Yuno Energy has a dedicated complaints procedure in place so that customers in Ireland can sort out issues that have been affecting them. Yuno Energy will usually start off by asking you to complain to their Customer Service department first.
What Are the Yuno Energy Complaint Contact Details?
To make a complaint to Yuno Energy, you can either fill out the Yuno Energy complaints form on their website, or use the following contact information:
Method | Details |
|---|---|
Phone Number | 1800 551 163 |
Post | Yuno Energy, Customer Experience |
Yuno Energy says it will acknowledge your complaint within 2 working days of receiving it, but please keep in mind it might take longer for you to get a response, especially if you have written a letter.