What Is a My Virgin Media Login?

My Virgin Media Ireland is an online account management facility that allows customers to access features and tools for their products. Key features include:

  • Editing and changing personal details
  • Change your method of correspondence
  • Make payments and adjust your plan pricing
  • View your billing history
  • Manage your packages
  • Check for service status changes and notifications
  • Access Virgin Media channels
Switching to paperless billing can save you in the region of €25 each year.

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Our broadband experts at Selectra can help you secure a fast, affordable plan in your area — completely free.

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This is a free call from Ireland. Selectra agents can assist you with comparing and switching energy providers on weekdays between 9 am and 5.30 pm.

How Do I Create a My Virgin Media Login?

Steps:

  1. Fill Out Your Core Details — Enter your email, create a username and password, input your preferred title
  2. Verification — A verification email will be sent; click the verification link and enter your eight-digit Virgin Media account number and password
You may need to create multiple accounts (separate account for mobiles; broadband, TV, and home phone share one account).

Finding Your Account Number: Check your order confirmation email, call freephone 1908, or use online chat.

Can I Add Another Person to My Virgin Media Account?

Yes. Process:

  1. Login to My Virgin Media Account
  2. Go to "Update settings" > "Account details"
  3. Click "Manage accounts" > "Create new account"
  4. Input the person's details with their permission

They will receive a confirmation email.

How Can I Remove a Person From My Virgin Media Account?

  1. Follow steps 1-3 above
  2. Instead of "Create new account," select "View/change" next to the account
  3. Select "Delete this account" and confirm

Is There a My Virgin Media Login App?

Virgin Media released a My Virgin Media app for iOS and Android. However, as of the 31st of December 2021 the My Virgin Media app has been withdrawn from the Irish market, limiting customers to online or phone management.

The Virgin Media Anywhere TV app remains available but focuses only on streaming, not account management.

Find the Best Broadband Deal in Your Area!

Our broadband experts at Selectra can help you secure a fast, affordable plan in your area — completely free.

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This is a free call from Ireland. Selectra agents can assist you with comparing and switching energy providers on weekdays between 9 am and 5.30 pm.

I've Lost My Virgin Media Login Details. What Do I Do?

  1. Select My Virgin Media from the top-right of Virgin Media homepage
  2. Click "Reset your password" or "Recover your username"
  3. For username recovery: input account number and surname
  4. For password reset: input username and follow on-screen prompts
Jot down your My Virgin Media login details and keep them in a secure place, or use browser password save features.

Frequently Asked Questions About My Virgin Media account

Technically no, but it benefits you by providing an additional way to monitor your account, especially outside business hours.

Cancelling the service account and the My Virgin Media facility are separate processes. Contact Virgin Media Ireland directly. Most companies require a minimum of 30 days' notice in advance, and early cancellation fees may apply.

No. You must wait to receive your welcome email, which arrives around 2-3 days after placing your order.