Can I Get Virgin Media Player Ireland on My TV?

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Image of the Virgin Media logo on a tv

You can install the Virgin Media Player on your smart TV through your TV's App Store. Alternatively, you can access it by using Chromecast to stream the media player from your phone, tablet or other smart device. To watch the Virgin Media Player, a fast broadband connection is required. If you are looking to switch broadband provider, you can call 📞(01) 267 8670.

How Do I Get Virgin Media Player on my Smart TV

To get Virgin Media Player on your smart TV, you can follow these general steps:

  1. Check Compatibility: Ensure your smart TV is compatible with the Virgin Media Player app. You can usually find this information in the app store on your TV or on the Virgin Media website.
  2. Access the App Store: On your smart TV, navigate to the app store. This could be the Google Play Store, Samsung App Store, or another app store depending on your TV's operating system.
  3. Search for the App: Use the search function to look for "Virgin Media Player" or "Virgin TV Go" app. Make sure you select the correct app, as there might be similarly named applications.
  4. Install the App: Once you find the Virgin Media Player app, select it, and press the "Install" or "Download" button. Wait for the app to install on your smart TV.
  5. Open the App and Log In: After installation, open the app. You'll likely need to log in with your Virgin Media account details to access the content.

How Can I Get Virgin Media Player Chromecast on a Smart TV?

Although many of us are happy watching shows on our mobile, tablet or computer, others may prefer to catch up on their programs on the TV. In order to view the Virgin Media Player on a TV, users must either have Virgin Media TV, Sky TV, or Now TV. As an additional option, it is also possible to access the system on your TV by using Chromecast.

Chromecast is a media adapter that plugs into your TV, and effectively allows you to cast shows that you are streaming on a mobile device (or similar), onto your TV. To Chromecast Virgin Media Player to your TV, follow this short process:

  1. Plug the Chromecast device into your TV
  2. Select the device you wish to use to interact with the TV, and make sure it is connected to your home WiFi
  3. Download the Google Home app, and set up Chromecast according to the instructions
  4. When watching a video on your device, select “Cast”, and you should now be able to cast the video onto your TV

My Virgin Media Player Isn’t Working.

Faulty connections or inaccessibility can be frustrating. There are multiple reasons why you may not be able to access your shows, and most of the causes have fairly simple fixes, such as the following:

Alternatively, the Virgin Media Player could be experiencing an unusually high volume of viewers, which can potentially cause the system to go down, resulting in viewers losing connection midway through their show, or being unable to connect in the first place. 

Do I Need a Virgin Media Account to Use the Player?

No. You can access the Virgin Media Player without having an existing Virgin Media account, or having to create one. 

However, creating an account is free, and will enable you to access additional features to get more out of your home entertainment, such as:

  • Organise your favourite shows into favourites
  • Receive personalised recommendations based on your viewing preferences
  • Download episodes

Creating an account is quick and easy, consisting of inputting standard details such as your name, creating a password and confirming your email address. 

Once completed, you will receive an email requesting you to validate your account creation. After this, you will have full access to the complete list of Virgin Media Player features and services.

What Is the Virgin Media Player?

Virgin Media Player is Virgin Media’s free online on-demand service, allowing you to watch shows on the Virgin Media channels, Virgin Media One, Virgin Media Two, and Virgin Media Three, either live or via on-demand. 

90% of broadcast shows are available on catch up, in addition to being able to access a vast repertoire of box sets and the Virgin Media TV guide.

Previously known as the 3player, the Virgin Media Player has been optimised to provide a seamless navigation and viewer experience, with a focus on user-friendliness and ease of access. What’s not to like?

How Good Is the Virgin Media Player App?

Users of these apps, however, have greeted it with quite mixed reviews. On the Apple app store, the Virgin Media Player app has only 1.8 out of 5 stars, with users citing stability issues and over saturation with advertisements. 

Over on Google Play users have awarded a slightly better, but similarly average score of 2.9 out of 5.

Alternatively, if you wish to watch on a laptop or desktop, though there is not currently an official Virgin Media Player app you can easily head over to their website, log in (or not), and watch your favourite shows instantly. Additionally, the Virgin Media Player can be accessed on both Sky and NOW TV platforms.

What Is the Virgin Media Player Contact?

In contrast to how diverse the Virgin Media Player options are, their contact details are relatively streamlined, listing only one direct email address as [email protected]

If you are interested in getting in contact with Virgin Media about additional services, contact can be made through one of the below options.

Virgin Media Contact Details
CustomerContact NumberOpening Hours
Existing Customer1908Mon - Fri 9am to 6pm Billing and Sales
Mon - Sat 9am to 6pm Technical Support
Mon - Fri 9am to 6pm Mobile Care
New Customers1800 940070Mon - Fri 9am to 6pm Billing and Sales
Mon - Sat 9am to 6pm Technical Support
Calls from abroad00 353 1 2458000Mon - Fri 9am to 6pm.

If you need to get in touch with another department, check out our complete Virgin Media contact guide page.

Virgin Media Player Frequently Asked Questions

How much time do I have to access a show?

You will have between 7 and 30 days from the point of a show being broadcast to access it via catchup services. This varies on the show, and the time period remaining is displayed next to the video.

Can I use the Virgin Media Player abroad?

Technically, no. As with similar services with other companies, the Virgin Media Player is regionally restricted. This means that if you are travelling abroad, you may not be able to watch shows unless they have been downloaded on your device, or you are using a VPN.

How can I find out what’s on?

This will depend upon what system you are using, however, the concepts are ultimately the same.

  1. Select “By Day” followed by Virgin Media One, Virgin Media Two, or Virgin Media Three, and scroll through your viewing options
  2. Select “A-Z” and search for your desired programme to find out if further episodes or related content are available to view.
  3. Select “Live” to see what is currently available across all three channels, along with further recommendations and highlights.

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